Cancel The Week: Your Step-by-Step Guide

How to cancel The Week subscription in UAE and protect your rights

Understanding The Week in english for united arab emirates

The Week in English serves UAE readers with a weekly digest of global news, politics, business and culture. This section explains what your subscription includes and where your billing relationship actually lives, so you know exactly who to contact when you decide to cancel.

What The Week delivers

The Week condenses global stories into a balanced, digestible format designed for busy professionals who want informed analysis without information overload. Your UAE subscription gives you access to weekly editions through multiple platforms: the iOS App Store, Google Play for Android devices, Magzter's digital platform, or direct print delivery to your address. Each platform operates independently, which means your cancellation method depends entirely on where you subscribed.

Understanding your delivery method is the first step toward cancelling successfully. If you signed up through Apple's App Store, Apple handles your billing and renewal. If you subscribed via Magzter, your payment relationship is with Magzter, not The Week directly. Direct subscriptions managed through The Week's website or ManageMyMags portal route to The Week's customer service team. Tocancel helps thousands of UAE consumers identify exactly which platform they use so cancellation becomes straightforward.

Where your subscription actually lives

Your subscription method determines your cancellation route. This distinction is critical: cancelling through the wrong channel often fails, leaving you charged for another billing cycle. Check your payment confirmation email or your bank statement to identify the billing merchant. If your statement shows "Apple Inc." or "Google Play," your subscription lives on that app store. If you see "Magzter," contact Magzter directly. If the merchant is "The Week" or a fulfillment partner like CDS, contact The Week's customer service team directly.

Your legal position: Under UAE Consumer Protection Law, you have the right to cancel any subscription service, and you must be given clear information about how to do so. The service provider cannot hide cancellation behind opaque processes or require you to contact multiple departments.

The Week pricing and subscription plans for UAE customers

Before you make your cancellation decision, review what you're paying and what you actually use. The following table shows current pricing in AED for UAE subscribers across all available plans.

If you subscribed through an app store, you're paying a markup of 15-30% on top of The Week's base price because the platform takes a commission. This means you're paying more than direct subscribers. If you're cancelling because of cost, switching to a direct subscription before you cancel could save you money on your next renewal.

Reasons to cancel your The Week subscription

Cancellation is a smart financial decision when your reading habits or budget changes. Here are the most common reasons UAE subscribers decide to walk away.

Financial reasons to cancel

If unopened issues are piling up in your app or inbox, you're paying for content you don't consume. Life gets busy: work intensifies, travel disrupts routines, and reading habits shift. Many UAE professionals sign up during quieter periods, only to find they've stopped reading within weeks. If your payment comes from your personal account and work has slowed your media consumption, cancelling is the right choice.

App store subscriptions cost significantly more than direct subscriptions because Apple and Google take a cut. If you've been paying AED 49.99 monthly through the App Store but a direct subscription costs AED 39.99, you're losing money every cycle. Switch to the cheaper method or cancel entirely if the content isn't essential.

Content or access reasons to cancel

Your reading preferences may have changed. Perhaps you've shifted to reading news through social media, news aggregator apps, or industry-specific publications. If The Week no longer fits your media diet, continuing to pay makes no sense. Similarly, if you subscribed for print but moved house and delivery became unreliable, or if you primarily wanted digital access but the app keeps crashing, cancellation resolves the mismatch between what you pay and what you actually use.

You might also have signed up during a promotional period and don't want to pay the full renewal rate. This is completely valid: if the promotional price was your only reason to subscribe, you're under no obligation to stay when it expires.

Cancellation methods by subscription platform

Your cancellation method depends entirely on where you subscribed. Tocancel emphasizes this point because choosing the wrong cancellation route is the #1 reason subscribers get charged twice.

Cancel through apple app store (iOS)

If you subscribed via Apple, you must cancel through Apple's system, not The Week's website.

1. Open the App Store on your iPhone or iPad
2. Tap your account icon (top right corner)
3. Select "Subscriptions"
4. Find "The Week" in your active subscriptions list
5. Tap "The Week"
6. Select "Cancel Subscription"
7. Choose your reason for cancellation (optional)
8. Confirm cancellation

Apple will confirm your cancellation immediately. Your access continues until your current billing period ends; you won't be charged for the next cycle. Save this confirmation email for your records.

Cancel through google play (Android)

Android subscriptions are managed through Google Play, not through The Week's app.

1. Open Google Play on your Android device
2. Tap your profile icon (top right)
3. Select "Payments and subscriptions," then "Subscriptions"
4. Find "The Week" in your list of active subscriptions
5. Tap it and select "Cancel subscription"
6. Confirm your cancellation

Google will process your cancellation immediately and send confirmation to your registered email. Your access remains active through the end of your current billing period.

Cancel through magzter (digital platform)

If you subscribed via Magzter, you cancel through Magzter's website or app, not through The Week.

1. Visit Magzter.com or open the Magzter app
2. Log in with your Magzter account
3. Navigate to "Account" or "My Subscriptions"
4. Find "The Week" in your active subscriptions
5. Select "Cancel" or "Manage Subscription"
6. Confirm cancellation
7. Check your email for Magzter's cancellation confirmation

Magzter will stop your renewal immediately. You retain access to downloaded issues but cannot download new ones after cancellation takes effect.

Cancel a direct subscription with The Week

If you subscribed directly through The Week's website or ManageMyMags portal, contact The Week's customer service team via email or post.

1. Gather your subscription number and personal details (full name, email address, account number)
2. Email your cancellation request to: [email protected] or contact The Week directly at +1-844-500-9432 (international support line)
3. State clearly: "I wish to cancel my subscription to The Week effective immediately" and include your subscription number
4. For UAE-based print subscriptions, you may also post your cancellation request to The Week's cancellation address (see below)
5. Wait for confirmation email from customer service (typically within 3 business days)
6. Save all confirmation correspondence

Email is the fastest and most reliable method. Phone cancellations require you to speak with a representative, which can be time-consuming. Post takes 7-10 business days to process. Email leaves a written record that protects you if disputes arise later.

Understanding your cancellation and refund rights

Your rights as a consumer in the UAE are protected by federal law, and this protection extends to magazine and news subscriptions. Tocancel reminds all UAE consumers that you have concrete legal protections when cancelling.

UAE consumer protection law and your rights

Under UAE Federal Law No. 24 of 2006 (UAE Consumer Protection Law), you have the right to cancel any subscription service. The law requires service providers to clearly disclose cancellation terms before you subscribe. If cancellation information is hidden, unclear, or made deliberately difficult to access, you can file a complaint with the UAE Consumer Protection Authority.

Your legal position: You can cancel without penalty, and the service provider cannot charge you for the cycle following your cancellation request. If you're charged after cancellation, you can request a refund and lodge a complaint with the consumer authority.

Refund eligibility and timelines

Refund policy depends on your subscription platform and how far into your billing cycle you are.

App Store refunds (Apple): Apple allows refunds within 14 days of purchase. If you're within this window, you can request a refund by going to your purchase history, selecting The Week subscription, and clicking "Report a Problem." Apple will refund the full amount to your original payment method within 3-5 business days. After 14 days, refunds are discretionary; Apple may still approve if you make a request, but they're not guaranteed.

Google Play refunds: Google allows refunds within 48 hours of purchase for most subscriptions. You can request a refund through your Order History in Google Play. After 48 hours, refunds are not automatic but Google may approve a refund if you contact their support team with a reason.

Magzter refunds: Magzter does not offer refunds for digital subscriptions after your purchase period begins. If you cancel, your access stops at the end of your current billing cycle, but no refund is issued. Check Magzter's terms before cancelling if you're more than a few days into your billing period.

Direct subscription refunds: The Week does not offer refunds for partial billing periods. If you cancel midway through your month, you lose access at the end of that billing cycle but receive no refund for unused days. However, if you were charged in error or after you requested cancellation, you can dispute this with The Week's customer service and request a refund through your bank's chargeback process.

If you believe you've been charged unfairly, contact Tocancel's guides which walk you through the dispute process step by step. Your bank can reverse charges if the merchant failed to honor your cancellation request.

Common mistakes that delay or block cancellation

Cancellation seems simple, but small errors can cause weeks of frustration and unwanted charges. Here's what goes wrong most often.

Mistake 1: cancelling through the wrong platform

This is the single most common error. You cancel through The Week's website but forget you subscribed through the App Store. The App Store continues charging you because your cancellation never reached Apple's system. The Week's customer service can confirm you cancelled with them, but that means nothing to Apple.

Solution: Check your bank statement to see who charged you. If it says "Apple Inc." or "Google Inc.," cancel there. Only contact The Week directly if your statement shows "The Week" or "CDS Fulfillment" as the merchant.

Mistake 2: cancelling the app instead of the subscription

Deleting The Week app from your phone does not cancel your subscription. Many UAE subscribers make this mistake and then wonder why they're still charged. Deleting the app simply removes it from your device; your subscription remains active on the platform where you purchased it, and renewal charges continue.

Solution: Cancel your subscription first through the correct platform (App Store, Google Play, Magzter, or The Week directly), then delete the app if you wish.

Mistake 3: not saving cancellation confirmations

If disputes arise later and you can't prove you cancelled, your bank won't reverse charges and The Week won't refund you. Many subscribers receive cancellation confirmation but delete the email, only to discover months later they were still charged.

Solution: Save every cancellation confirmation email. Screenshot the confirmation screen on your app if you cancelled through an app store. Keep these for at least 12 months. If you're ever charged again, you have proof you requested cancellation.

Mistake 4: assuming cancellation is instant

Direct subscription cancellations via email can take up to 5 business days to process. If you email The Week on a Friday evening, your cancellation won't be processed until Tuesday at the earliest. If your next billing date is Saturday, you might be charged once more before your cancellation takes effect.

Solution: Cancel at least 7 days before your renewal date. If your renewal date is the 15th, cancel by the 8th. This buffer protects you from accidental charges if processing is delayed.

Cancellation errors are frustrating, but they're easily avoided by double-checking your platform and keeping your confirmations. You have the power to cancel cleanly and avoid surprise charges.

What happens after you cancel

Understanding what occurs after cancellation ends confusion and prevents you from attempting to re-access content you no longer have rights to.

Your access after cancellation

When you cancel, your access continues until the end of your current billing period. If you cancel on the 10th of the month but your cycle runs from the 1st to the 30th, you retain full access through the 30th. On the 1st of the next month, your access stops immediately.

For print subscriptions, your last physical copy arrives based on your cancellation date and the magazine's printing schedule. Cancellations typically take effect with the next issue scheduled to print after your request is processed. Contact The Week directly if you need clarity on your specific final issue date.

Digital subscriptions purchased as single issues (rather than recurring subscriptions) remain in your app library forever, even after cancellation. You can download and read them indefinitely. However, if you had a recurring digital subscription and cancel, you lose access to future issues only; past issues you downloaded remain accessible.

How to regain access if you change your mind

If you cancel and later decide you want The Week again, you can resubscribe at any time through the same platform. There's no penalty or waiting period. Your new subscription is treated as a new account, and you start a fresh billing cycle from the date you resubscribe.

If you cancelled via App Store and want to resubscribe, open the App Store, find The Week, and select "Subscribe" again. Apple doesn't restrict re-subscription. The same applies to Google Play, Magzter, and direct subscriptions. You can cancel and resubscribe as many times as you need.

How to compare and choose alternatives

Before you cancel, consider whether a different plan or service might better suit your needs. Sometimes the solution isn't cancellation but a switch to a cheaper option.

If you're cancelling because of cost, switching to The Week's annual plan (AED 299.99) instead of monthly (AED 49.99) saves you 60% annually. If you're cancelling because you want more frequent updates, a news aggregator or free service like BBC News might better match your reading habits without the recurring charge.

Tocancel recommends comparing your actual usage before cancelling. If you read The Week 3 times per month, you're paying AED 16.66 per read. If a competitor offers better value, switch. If cancellation is the right choice, proceed with confidence.

How to escalate if The Week refuses to cancel

In rare cases, a service provider refuses to process a cancellation or continues charging after you've requested to cancel. You have legal recourse.

Document everything

Save every communication: cancellation confirmation emails, screenshots of your subscription settings, bank statements showing charges, and any response from The Week's customer service. These form your evidence if you need to escalate.

Contact The Week directly again

Send a formal cancellation request via email to [email protected] and request written confirmation. Use clear language: "I am cancelling my subscription effective immediately. Please confirm in writing that my subscription will not renew after my current billing period ends." If you receive no response within 7 business days, escalate.

Dispute the charge with your bank

If The Week continues charging you after you've requested cancellation, contact your bank or credit card company and report the charge as fraudulent or unauthorized. Provide your cancellation request email and confirmation as evidence. Your bank can reverse the charge and may investigate The Week's billing practices.

File a complaint with the UAE consumer protection authority

If The Week refuses to honour your cancellation request or continues charging you unlawfully, you can lodge a formal complaint with the UAE Consumer Protection Authority. This authority enforces the UAE Consumer Protection Law and can fine The Week if they've violated your rights. Visit the authority's website to submit your complaint with supporting documentation.

You have more power than you think. Tocancel has helped thousands of consumers recover illegally charged fees by simply documenting their cancellation request and escalating to their bank. You are not powerless if a company refuses to cancel.

Cancellation checklist for UAE subscribers

Use this checklist to ensure you cancel cleanly and avoid future charges or disputes.

• Identify where you subscribed (App Store, Google Play, Magzter, or direct)
• Check your next billing date on your bank statement or app settings
• If your renewal is within 7 days, cancel immediately
• Follow the cancellation steps for your specific platform (see section above)
• Confirm that your cancellation request was received and processed
• Screenshot or save the confirmation email or screen
• Verify that you can still access The Week until your period ends
• Check your bank statement 3 days after your billing period ends to confirm no new charge appears
• Keep all confirmations for at least 12 months
• If charged again, contact your bank immediately with your cancellation proof

Summary: your right to cancel and move forward

Cancelling The Week subscription is straightforward when you know which platform you subscribed through and follow the correct cancellation method. Your decision to cancel is valid regardless of reason: cost, changing habits, or simply no longer needing the service. You have legal rights under UAE Consumer Protection Law, and those rights are enforceable.

Remember: cancellation through the wrong platform is the most common error. Double-check where you subscribed before you cancel. Save your confirmation. If you're charged after cancellation, dispute the charge with your bank immediately.

Tocancel has helped thousands of UAE consumers cancel magazine, news, and streaming subscriptions without surprise charges or hidden fees. You're in control of your subscriptions, not the other way around. If you need further guidance on cancelling any service, visit Tocancel.com where our guides walk you through every platform and every scenario. Your money, your choice, your cancellation.

Contact information and mailing address

If you need to cancel via post or prefer written correspondence, use the following address:

The Week (via CDS Fulfillment)
Subscription Services
United States-based fulfillment

Email: [email protected]
Phone (international): +1-844-500-9432

For print subscriptions in the UAE, include your full name, subscription number, account number, and address. Allow 7-10 business days for your cancellation to be processed. Email is the fastest method and provides the clearest record for your protection.