Cancel Brickit: Step-by-Step Guide

How to cancel Brickit and stop automatic charges in australia

What is Brickit and why you might want to cancel

Brickit is a mobile app that uses your phone's camera to scan and identify LEGO bricks, then suggests creative builds, locates specific parts and unlocks premium features through a paid subscription tier. The app offers a free version with basic scanning, but charges a recurring fee for Pro or Scanner Pro access, which gives you unlimited scans, priority content and advanced instruction features.

You purchase Brickit through your mobile device's app store - either Apple App Store or Google Play - which means your billing and renewal are handled by that platform, not directly by Brickit. Understanding where your money goes is the first step to cancelling successfully.

If you've been charged automatically each month or year and now want to stop, Tocancel is here to guide you through every step. We've helped thousands of Australian consumers cancel unwanted subscriptions by showing them exactly where to go and what to tap.

Why cancelling Brickit matters right now

Automatic renewals can quietly drain your account. A monthly subscription of around A$5.95 to A$10.43 adds up to A$71.40 to A$125.16 per year if you forget to cancel. Annual plans run approximately A$52.14 to A$67.19 upfront, and once that year passes, renewal charges hit automatically unless you've already stopped them.

Many users report that they signed up for a trial, expected it to end, and woke up to an unexpected charge. Others downloaded the app, bought Pro access and realised the recognition accuracy or build suggestions didn't match their expectations. Whatever your reason - cost, lack of use or unmet promises - cancelling puts you back in control.

When you should cancel Brickit

Cancel Brickit if you no longer use the app regularly, if the paid features haven't delivered the value you expected or if you're managing too many subscriptions and need to cut costs. Cancel immediately if you discover a charge you didn't authorise or if you signed up for a free trial that converted to a paid plan without clear warning.

You should also cancel if you believe Brickit misled you about trial terms, pricing or what the Pro tier includes. Under Australian Consumer Law (Competition and Consumer Act 2010), misleading or deceptive conduct in promoting a subscription can entitle you to a refund, even if Brickit's terms say prepaid periods are non-refundable.

Understanding brickit's pricing and subscription plans

Brickit's billing structure uses recurring charges that renew automatically on your chosen interval. Knowing what you're actually paying helps you decide whether the subscription is worth keeping or worth cancelling immediately.

Note: Prices listed are approximate conversions using recent USD to AUD rates (roughly 1 USD = 1.49 AUD) and vary by your device, region, local taxes and current promotions. Your actual charge may differ.

How billing actually works and who controls your refund

When you buy Brickit Pro through the Apple App Store, Apple processes and renews your subscription. When you buy through Google Play, Google handles the renewal. This means you do not cancel directly with Brickit - you cancel with the app store platform that took your payment. Therefore, your cancellation method depends entirely on which store you used to buy your subscription.

The app store - Apple or Google - also controls your refund eligibility and processes any refund requests you make. Brickit cannot override the app store's refund rules, which is why understanding each platform's policy before you cancel is crucial. Your action point: identify which store you used, then follow that platform's cancellation process.

Your consumer rights and what they mean for you

Australian Consumer Law gives you strong protections when you buy subscriptions, especially if the seller misled you or didn't deliver on promises.

Your legal position under australian consumer law

Under the Competition and Consumer Act 2010, you have the right to cancel a subscription if Brickit engaged in misleading or deceptive conduct when promoting the subscription. This includes false claims about what Pro features do, misleading trial terms or hidden auto-renewal charges that weren't clearly disclosed at the point of sale.

If you can show that the app's performance or features fell short of what was advertised - for example, the brick recognition accuracy was poor or the app crashed regularly - the Australian Competition and Consumer Commission (ACCC) considers this a breach of the Australian Consumer Law. This means you have grounds to demand a full refund of your subscription fee, regardless of whether the app store's standard refund window has closed.

Additionally, if you signed up for a free trial and were charged without your explicit, informed consent, that charge is unauthorised under Australian law. You can dispute the charge through your payment provider (credit card, debit card or bank) and request a chargeback.

Escalation: when to contact the ACCC

If Brickit refuses your refund request or the app store denies your refund claim, you can lodge a formal complaint with the Australian Competition and Consumer Commission. The ACCC investigates unfair subscription practices and can take enforcement action against companies that routinely mislead consumers or fail to honour cancellation requests. Visit www.accc.gov.au to submit a complaint.

Keep records of every charge, email and conversation with support. This evidence strengthens your case if you escalate to the ACCC.

How to cancel Brickit on apple app store

Apple App Store subscriptions renew automatically until you cancel them directly in the App Store. Follow these steps to stop charges immediately.

1. Open the App Store app on your iPhone, iPad or Mac.
2. Tap or click the account icon (profile picture) in the top right corner.
3. Select "Subscriptions" from the menu.
4. Find and tap "Brickit" in your active subscriptions list.
5. Tap "Cancel Subscription" or "Edit Subscription".
6. Follow the prompts to confirm cancellation. You will see a message confirming your cancellation date - this is your proof.
7. Take a screenshot of the confirmation screen for your records.

After you cancel: Your Pro access remains active until the end of your current billing period. After that date, your subscription terminates and you revert to the free version. You will not be charged again.

Requesting a refund on apple app store

Apple offers refunds for unwanted subscriptions within 14 days of purchase. To request a refund, open the App Store, go to your Subscriptions, find Brickit, tap "Report a Problem" and select "I would like a refund". Explain why you want the refund - for example, "The app's recognition accuracy did not match the advertised features" or "I was not informed the trial would convert to a paid subscription".

If your claim falls outside the 14-day window but you have grounds under Australian Consumer Law, include that in your explanation. Reference the misleading conduct or breach of the consumer guarantee. If Apple refuses, Tocancel recommends escalating to the ACCC with your evidence.

How to cancel Brickit on google play

Google Play subscriptions renew automatically until you cancel them directly in the Google Play app or website. Follow these steps to stop charges immediately.

1. Open the Google Play app on your Android device or visit play.google.com in a web browser.
2. Tap or click the account icon (profile picture) in the top right corner.
3. Select "Payments and subscriptions" or "Manage subscriptions".
4. Find and tap "Brickit" in your active subscriptions list.
5. Tap "Cancel subscription".
6. Select a cancellation reason from the dropdown menu (e.g., "Don't use this app" or "It costs too much").
7. Tap "Cancel subscription" again to confirm. You will see a confirmation message with your final billing date.
8. Screenshot the confirmation screen for your records.

After you cancel: Your Pro access remains active until the end of your current billing period. After that date, you automatically revert to the free version and no further charges will appear on your account.

Requesting a refund on google play

Google Play allows refunds for subscriptions within 48 hours of the initial purchase, or within 7 days for subscriptions if you request a refund before the first renewal. To request a refund, go to your Order History in Google Play, find the Brickit charge, tap "Report a problem" and select "I want a refund". Provide a reason and submit.

If Google denies your refund but you believe Brickit misled you or breached Australian Consumer Law, Tocancel advises you to dispute the charge through your bank or payment provider. Most Australian banks will reverse unauthorised or disputed charges if you can provide evidence of misleading advertising or unfulfilled promises.

Timeline and what happens after you cancel

Understanding the timeline after cancellation helps you avoid confusion or unexpected charges.

Immediate steps after cancellation

The moment you tap "Cancel subscription", the app store confirms your cancellation date - usually the end of your current billing cycle. You will not be charged again after that date. However, your Pro access continues to work until the final day of your billing period, so you can use all premium features until then at no additional cost.

Within 24 hours of cancellation, check your email for a confirmation message from Apple or Google. If you don't receive a confirmation, log back into your subscription settings and verify that Brickit no longer appears on your active subscriptions list. This verification is essential - it proves you cancelled.

What to do if you're charged after cancellation

If you see a charge from Brickit (via Apple or Google) after your cancellation date, contact your bank or payment provider immediately. Report the charge as unauthorised. Most Australian banks can reverse erroneous subscription charges within 3-5 business days if you dispute them promptly. Include a screenshot of your cancellation confirmation as evidence.

Simultaneously, contact Apple App Store Support or Google Play Support to report the double charge and request an immediate refund. Provide your cancellation confirmation screenshot as proof you cancelled.

Common mistakes that delay or prevent cancellation

Cancelling a subscription should be straightforward, but many people stumble because they don't know where to look or they follow the wrong steps. We've seen these mistakes happen time and again.

Mistake 1: trying to cancel inside the Brickit app instead of the app store

The Brickit app itself does not contain a cancellation option. If you look for a "Cancel subscription" button inside Brickit, you won't find it. You must cancel through Apple App Store or Google Play. Many users waste time searching the app for a cancel button, then assume they can't cancel. In reality, the cancel button exists only in the app store where you bought the subscription.

Action: Do not look for a cancel button in Brickit. Go directly to your Apple App Store or Google Play account and follow the steps listed above.

Mistake 2: forgetting to screenshot your cancellation confirmation

Once you tap "Cancel subscription", a confirmation screen appears for a few seconds, then disappears. If you don't screenshot it, you have no proof you cancelled. If a charge appears later and you dispute it, the app store will ask for proof. A screenshot of your cancellation confirmation is the strongest evidence you have.

Action: The moment you see the "Your subscription has been cancelled" message, take a screenshot immediately. Do not close the screen until you've captured the proof.

Mistake 3: not checking your subscription list after cancellation

After you tap "Cancel subscription", always return to your Subscriptions or Manage Subscriptions page within 24 hours and confirm that Brickit no longer appears on your active list. Occasionally, a cancellation doesn't process fully, and the only way you'll know is by checking. Catching this early means you can fix it before your next renewal charge hits.

Action: Bookmark your Subscriptions page. Check it one week after you cancel Brickit to triple-check that no charge has appeared.

Refund eligibility and how to claim a refund

Refund rules differ depending on when you cancelled and what platform you used. Tocancel explains your options clearly.

Refund eligibility under apple and google policies

Apple App Store: You are eligible for a refund if you request it within 14 days of purchase. Google Play: You are eligible for a refund if you request it within 48 hours of initial purchase, or within 7 days if you request a refund before the first renewal charge.

After these windows close, you can still request a refund if you have legal grounds - for example, if Brickit engaged in misleading conduct or breached Australian Consumer Law. In these cases, cite the specific misleading claim or broken feature in your refund request and reference the Australian Competition and Consumer Act 2010.

How to claim a refund through tocancel's approach

Step 1: Attempt a refund through the app store first. Use Apple's "Report a Problem" or Google Play's "Report a problem" tool. Be specific about why you deserve a refund - don't say "I changed my mind". Instead, say "The app's features do not match the advertised description" or "I was charged without clear notice that my trial would convert to a paid plan".

Step 2: If the app store denies your refund, dispute the charge through your bank or payment provider. Most Australian banks cover disputes for up to 120 days. Provide screenshots of the misleading advertising and your cancellation confirmation.

Step 3: If your bank dispute fails, lodge a formal complaint with the Australian Competition and Consumer Commission at www.accc.gov.au. Include all screenshots, emails and evidence of the misleading conduct or unfulfilled promises. The ACCC will investigate and may take enforcement action.

Comparison: keep Brickit or cancel

Still unsure whether to cancel? This table compares the cost-benefit of keeping your subscription versus cancelling.

Getting help: contact information and next steps

If you've followed all cancellation steps and still face problems, you have clear escalation paths. Tocancel exists to help you navigate these situations and recover your money if you're entitled to it.

Support contacts for Brickit cancellation issues

Apple App Store Support: Visit support.apple.com, select "Subscriptions and purchases" and choose your specific issue (e.g., "I was charged unexpectedly" or "I want to cancel my subscription"). You can also reach Apple Support by phone at 1-800-MY-APPLE (1-800-692-7753).

Google Play Support: Visit support.google.com/googleplay, search for "Cancel a subscription" and follow Google's self-service tool. You can also contact Google Play Support directly through the Help & Feedback section in your Google Play account.

Australian Competition and Consumer Commission: Lodge a complaint about misleading subscription practices at www.accc.gov.au/contact. The ACCC investigates systemic breaches of Australian Consumer Law and takes enforcement action against repeat offenders.

Your bank or payment provider: If you've been charged after cancellation or without consent, call your bank's dispute team. Most Australian banks have a dedicated line for disputing unwanted subscription charges. Have your cancellation confirmation screenshot and the charge details ready when you call.

Final steps and your action plan

Tocancel has helped thousands of consumers cancel unwanted subscriptions by giving them clear, step-by-step guidance and backing them with consumer law knowledge. You now have the information to cancel Brickit with confidence. Here's your immediate action plan:

Today: Identify which app store you used (Apple or Google). Open that store and navigate to your Subscriptions section. Locate Brickit and tap "Cancel subscription".

Immediately after: Screenshot your cancellation confirmation. Save the image in a folder labelled "Subscription cancellations" for future reference.

Within 24 hours: Check your email for a confirmation message from Apple or Google. Return to your Subscriptions page and verify Brickit no longer appears on your active list.

One week later: Monitor your bank or payment app. Confirm that no new charge from Brickit has appeared.

If a charge appears after cancellation: Dispute it with your bank immediately, providing your cancellation screenshot as evidence. Contact the app store support team in parallel.

You have consumer rights on your side. If Brickit misled you or the app failed to deliver on its promises, you're entitled to a refund under Australian Consumer Law. Tocancel is here to help you understand those rights and take confident action to cancel and recover your money.