Cancel Ten Percent Happier: Step-by-Step Guide

How to cancel Ten Percent Happier and protect your subscription rights in canada

Why you might want to cancel Ten Percent Happier

Ten Percent Happier is a meditation and mindfulness app designed to guide you through daily practices, courses, and one-on-one coaching sessions. The app serves both beginners exploring meditation for the first time and experienced practitioners looking to deepen their practice. You subscribe to unlock access to its full content library, structured programs, and personalized coaching features.

Your reasons for cancelling are valid, whether you're finding the app doesn't fit your daily routine, you've discovered another mindfulness tool that works better for you, the monthly cost no longer aligns with your budget, or you simply need a break from paid subscriptions. Before you cancel, Tocancel recommends exploring whether a temporary pause, plan downgrade, or promotional offer might serve you better than full cancellation. Contact Ten Percent Happier support at [email protected] to discuss alternatives, as resubscribing later often costs more than pausing your current membership.

Questions to ask before cancelling

Take five minutes to consider whether cancellation is truly your best option. Ask yourself: Am I cancelling because the app lacks value, or because I simply need to reduce my monthly spending? Could a lower-cost monthly plan work instead of my current subscription? Is there a promotional period coming up that might make resubscription cheaper? Have I used the app consistently, or am I cancelling after minimal trial?

These questions help you avoid the common trap of cancelling impulsively, only to resubscribe at a higher rate weeks later when you realise you miss the service.

What to know about Ten Percent happier's pause and cancellation options

Ten Percent Happier may offer a pause feature that temporarily suspends your subscription without cancelling it permanently. This option, if available, preserves your account and progress while stopping charges. Always ask support whether pausing is possible before you cancel; it often avoids the friction of reactivating a cancelled account later.

Ten Percent Happier subscription pricing in canada

Your subscription plan determines your monthly cost and what happens when you cancel.

The annual plan saves you approximately $127.60 per year compared to paying monthly, but cancelling before the year ends typically means you lose access after your prepaid period expires without a refund for unused months. Monthly plans cost more per-unit but offer greater flexibility for cancellation.

How to cancel Ten Percent Happier on iOS

If you subscribed through Apple's App Store on your iPhone or iPad, Apple manages your subscription renewal, not Ten Percent Happier directly. This means you cancel through your Apple account settings, not within the app itself.

1. Open the Settings app on your iPhone or iPad
2. Tap your Apple ID name or profile picture at the top of the screen
   • On older iOS versions, scroll down and tap iTunes & App Store instead, then tap your Apple ID and select View Apple ID
3. Select Subscriptions from the menu
4. Locate and tap Ten Percent Happier in the list
5. Tap Cancel subscription or Edit, then confirm cancellation by following the on-screen prompts
6. You will see a confirmation message; save or screenshot this for your records

Critical point: Deleting the Ten Percent Happier app from your home screen does not cancel your subscription. Your payment will continue to renew on your next billing date unless you complete these Settings steps. You maintain access to your meditations until the end of your current billing period, even after cancellation.

What happens after you cancel on iOS

Once you confirm cancellation through Settings, your subscription stops renewing. You keep full access to Ten Percent Happier content until midnight on your next billing date. After that date, the app will prompt you to resubscribe if you try to access premium content. You can always reactivate your subscription through Settings if you change your mind before your billing date arrives.

How to cancel Ten Percent Happier on android

Android users who subscribed through Google Play must cancel through the Google Play Store, not within the app.

1. Open the Google Play Store app on your Android phone or tablet
2. Tap your profile icon in the top right corner
3. Select Payments and subscriptions
4. Tap Subscriptions
5. Find and tap Ten Percent Happier in your active subscriptions list
6. Tap Cancel subscription and follow the prompts to confirm
7. Google will display a confirmation screen; note the date your access ends

Important reminder: Uninstalling the app does not cancel your subscription. Google Play will continue to charge you unless you complete these cancellation steps.

What to expect on android after cancellation

Your Ten Percent Happier subscription stops renewing immediately, but you retain access to premium content through the end of your current billing period. After that date expires, the app becomes read-only and will ask you to resubscribe. Keep a record of your cancellation date and expected access end-date for your own documentation.

How to cancel Ten Percent Happier if you subscribed directly

If you subscribed to Ten Percent Happier through its website rather than the App Store or Google Play, you need to contact the company directly to process your cancellation.

1. Send an email to [email protected] with the subject line "Subscription cancellation request"
2. Include the following information in your email:
   • Your full name as it appears on your account
   • Your email address associated with your Ten Percent Happier account
   • Your account creation date or subscription start date if you know it
   • A clear statement: "I request immediate cancellation of my Ten Percent Happier subscription, effective today."
3. Request a cancellation confirmation email in response
4. Send this email and save any response from support for your records

Formal mailing option: If email response is delayed, Tocancel recommends sending a formal written cancellation request via registered mail to Ten Percent Happier's Newton, Massachusetts office. Include your account details, cancellation request, and the date you want the cancellation to take effect. Request delivery confirmation so you have proof the company received your cancellation notice.

Timeline for direct subscription cancellations

Ten Percent Happier should confirm your cancellation within 3 to 5 business days. Your access typically ends on your next scheduled billing date. Some companies stop charging immediately but allow you to access content through the end of your current billing period; others may cut off access within 24 hours. Always clarify the exact end-date and access cessation timeline in your cancellation email to avoid confusion.

Understanding your refund rights under canadian consumer law

As a Canadian consumer, you have specific rights when cancelling digital subscriptions and services, protected under federal and provincial consumer protection laws.

Your legal position on refunds

The Competition Act, enforced by the Competition Bureau, protects you against misleading subscription terms and hidden charges. Most Canadian provinces, including Ontario, British Columbia, and Alberta, have Digital Services Consumer Protection guidelines that require companies to disclose cancellation terms clearly and honour reasonable cancellation requests. In practice, this means Ten Percent Happier must:

• Allow you to cancel within a reasonable timeframe after purchase or renewal
• Make cancellation as easy as purchasing or signing up
• Not charge you fees for cancelling (beyond any service period you've already paid for)
• Provide written confirmation of your cancellation

For annual subscriptions, early cancellation typically results in a loss of your remaining prepaid period rather than a prorated refund. Monthly subscriptions you cancel before the next billing date should stop charging immediately. If Ten Percent Happier continues to charge you after you've submitted a valid cancellation request, you have the right to dispute those charges with your payment provider (credit card company, bank, or PayPal) and file a complaint with the Competition Bureau.

Refund policy specifics

Ten Percent Happier's official refund policy states that annual plans cancelled before the year is complete do not receive refunds for unused months. This is standard practice and legal under Canadian law, as long as the terms are clearly disclosed before you purchase. However, if you cancelled within 14 days of purchase and you're in a province with a cooling-off period (such as Ontario's Consumer Protection Act), you may be entitled to a full refund. Tocancel recommends checking your subscription purchase email to confirm whether a cooling-off period applies to your purchase date.

Common mistakes when cancelling Ten Percent Happier

Cancellation frustration is real, and many people inadvertently make it worse by skipping steps or ignoring confirmation details. Here's what to avoid.

Mistake one: deleting the app instead of cancelling through settings

The biggest error consumers make is uninstalling Ten Percent Happier from their phone and assuming the subscription has ended. It hasn't. Your payment method remains active, and renewal charges will appear on your next billing date. You must cancel through Settings (iOS) or Google Play (Android) to actually stop charges. Always complete the formal cancellation process within your device's app store, not just on your phone.

Mistake two: cancelling during a trial without documenting the confirmation

If you're cancelling a free trial, document the exact date and time you submitted your cancellation request. Take screenshots of confirmation pages. Many companies process trial cancellations differently than paid subscription cancellations, and without proof of your request, you may face unexpected charges when the trial ends. Tocancel always recommends saving a cancellation confirmation email or screenshot for disputes.

Mistake three: not verifying the cancellation took effect

After you submit your cancellation, log back into Ten Percent Happier (or your app store account) within 48 hours to confirm the subscription status changed from "active" to "cancelled" or "expired." If the status hasn't changed, resubmit your cancellation request or contact support. Waiting until your next billing date to discover a cancellation didn't work leaves you liable for an unwanted charge.

Mistake four: failing to keep records

Save every email, screenshot, and confirmation message related to your cancellation. If a dispute arises, your payment provider or the Competition Bureau will ask for proof that you cancelled. Without documentation, you'll struggle to recover unauthorized charges. Tocancel recommends creating a folder on your phone or computer labeled "Cancellations" and archiving all communications.

What to do immediately after cancelling

Your cancellation is complete, but a few follow-up steps protect you from billing surprises and help if problems arise.

Verify your cancellation status

Within two business days of cancelling, log into the app or your app store account and confirm the subscription displays as "cancelled" or "pending expiration," not "active." If it still shows "active," contact support immediately and ask them to manually process the cancellation. Catching this error early prevents unwanted charges.

Check your bank or credit card statement

Monitor your payment method for the next two billing cycles. If you see a Ten Percent Happier charge appear after your cancellation date, contact your bank or credit card company immediately and dispute the charge as an unauthorised transaction. Provide them with your cancellation confirmation as evidence. Your payment provider will investigate and reverse the charge if your documentation proves the subscription was cancelled.

Remove the app if you wish

Only after you've confirmed cancellation through Settings or Google Play should you delete the Ten Percent Happier app from your phone. Now that your subscription is inactive, uninstalling simply frees up storage space without affecting your account status.

If Ten Percent Happier refuses to cancel

Some companies resist or delay cancellation requests, hoping you'll give up or forget about the dispute. You have legal remedies.

Escalation steps

First, escalate your cancellation request in writing. Send a formal email to [email protected] stating clearly: "I am formally requesting immediate cancellation of my subscription, effective today. Please confirm this cancellation in writing within 48 hours. If I do not receive written confirmation, I will file a dispute with my payment provider and lodge a complaint with the Competition Bureau." Most companies respond to formal, documented requests.

If the company continues to charge you after a written cancellation request, dispute the charge with your payment provider (bank, credit card company, or PayPal). Provide them with your cancellation request email and any responses from Ten Percent Happier. Your payment provider will reverse the charges and may investigate the company's practices.

Filing a complaint with the competition bureau

The Competition Bureau (https://www.competitionbureau.gc.ca) handles complaints about misleading subscription practices and unwarranted charges across Canada. If Ten Percent Happier refuses to honour your cancellation or continues charging you after you've submitted a valid cancellation request, you can file a complaint online. The Competition Bureau investigates patterns of consumer harm and has the power to take legal action against repeat offenders. This step is free and helps protect other Canadian consumers from the same company practices.

Ten Percent Happier cancellation checklist

Use this checklist to ensure your cancellation is complete and documented.

How to reactivate your Ten Percent Happier subscription

If you change your mind after cancelling, reactivating is straightforward as long as you're still within your access period.

Reactivate on iOS

Open Settings, tap your Apple ID name, select Subscriptions, and tap Ten Percent Happier. If your subscription has not yet expired, you'll see a "Reactivate" or "Restart" option. Tap it to resume charges and full access immediately. If your billing period has already ended, you'll need to purchase a new subscription instead.

Reactivate on android

Open Google Play Store, tap your profile icon, select Subscriptions, tap Ten Percent Happier, and choose "Resubscribe." You'll be charged for a new subscription at the current rate. Your previous meditation history and progress will remain in your account.

Contacting Ten Percent Happier by mail

For formal or registered cancellation requests, Tocancel recommends sending correspondence to:

Ten Percent Happier
Newton, Massachusetts
USA

Address your envelope to "Customer Cancellation Request" and include your full name, email address, account creation date, and a clear statement of cancellation. Request delivery confirmation so you have proof of receipt. Allow 7 to 10 business days for a response when using postal mail. This method is particularly useful if the company is slow to respond to email requests or if you need formal documentation for a payment dispute.

Final thoughts on cancelling Ten Percent Happier

Your subscription cancellation is your right as a Canadian consumer, and you don't need permission or justification to exercise it. Ten Percent Happier must honour your cancellation request within a reasonable timeframe, stop charging you after your current billing period, and provide confirmation in writing. The legal framework protecting you is robust: the Competition Act and provincial consumer protection laws require companies to make cancellation as straightforward as purchase.

Tocancel has helped thousands of consumers navigate cancellations by breaking the process into clear, actionable steps-exactly what we've done here. Whether you cancel through your app store or via email, the key is documenting every step and verifying that your subscription status actually changed. If the company resists or continues to charge you, your payment provider and the Competition Bureau are powerful tools in your corner. You have the leverage; now you have the roadmap.

Ready to cancel? Pick your method above, follow the steps, and take control of your subscription spending today. Tocancel is here to empower you at every step.