Cancel 8Fit: The Right Way

How to cancel 8Fit and stop unwanted charges before your next billing date

Why you might want to leave 8Fit

8Fit is a subscription-based fitness and nutrition app that delivers personalised workout routines, meal plans, and progress tracking to your phone or web browser. You pay a recurring monthly or annual fee through the Apple App Store, Google Play, or directly via 8fit.com. After each billing cycle, your subscription renews automatically unless you take action to cancel.

Many Canadian users find the app helpful at first, then stop using it after a few weeks. Others discover they prefer a different fitness platform, want to save money, or realise they were charged after a free trial ended without clear notice. Whatever brought you here, Tocancel walks you through exactly how to cancel 8Fit with confidence and protect yourself from future charges.

How 8Fit works and what auto-renewal means

When you subscribe to 8Fit, you agree to automatic renewal. This means the company charges your payment method on the same day each month (or year) unless you manually cancel before that date arrives. This is standard practice for digital fitness apps, but it also means you must actively opt out; cancellation does not happen by itself. Tocancel recommends marking your renewal date on a calendar so you do not forget.

The june 2026 discontinuation notice

8Fit has announced that as of June 26, 2026, the service will stop accepting new subscriptions and will no longer auto-renew existing ones. If you hold an active subscription when that date arrives, you will retain access to your paid content until your current billing term expires, but no further charges will occur. This change does not affect your right to cancel now; you can still end your subscription immediately and take action to recover any charges you dispute.

Your consumer rights in canada and how they protect you

Canadian consumer protection laws give you specific rights when dealing with subscription services, and understanding them puts you in control.

What the competition act and provincial law require

Under the Competition Act (federal) and provincial consumer protection legislation in every province from British Columbia to Newfoundland and Labrador, subscription services must clearly disclose all billing terms before you pay. They must also provide a simple, accessible way to cancel. If 8Fit hides these terms, makes cancellation difficult, or charges you after you have cancelled, you have legal grounds to dispute those charges. Your legal position is strong: companies cannot force you to stay subscribed or penalise you for cancelling within the terms you agreed to. If 8Fit refuses to honour your cancellation request, you can escalate your complaint to your provincial consumer protection office or to the Competition Bureau (the federal watchdog in Ottawa).

The 14-day refund window for new subscriptions

8Fit offers a 14-day refund policy for new subscriptions purchased directly through their website. This is a company policy choice, not a legal requirement in every province, but it gives you a window to change your mind and recover your money. If you subscribed through the Apple App Store or Google Play, Apple or Google handle the refund process directly; 8Fit cannot issue refunds for App Store or Play Store transactions on their own. Tocancel advises you to request your refund from the app store that processed your payment, as they tend to move quickly and do not require 8Fit's approval.

How to cancel 8Fit in canada

Your cancellation path depends on where you bought your subscription. Follow the steps for your situation to avoid delays and ensure the charge stops.

Cancel if you subscribed through 8fit.com directly

1. Log in to your 8Fit account at 8fit.com using your email and password.
   • If you have forgotten your password, click "Forgot password" and follow the email reset link.
2. Navigate to your Account or Subscription settings (usually found in the menu or profile section).
   • Look for "Billing", "Subscription", or "Plans" options.
3. Select "Cancel subscription" or "End membership".
   • 8Fit may ask you why you are leaving; you can answer honestly or skip this survey.
4. Confirm your cancellation when prompted.
   • You should receive an email confirmation immediately; save this for your records.
5. Check your email for a cancellation confirmation message within 24 hours.
   • If you do not receive one, log back in and verify that your subscription status now shows "Cancelled".
6. Document the date and time you cancelled, and take a screenshot of your confirmation.
   • Tocancel recommends keeping this proof in case you need to dispute a charge later.

Cancel if you subscribed through the apple app store

1. Open the Apple App Store app on your iPhone, iPad, or Mac.
   • On iPhone or iPad, tap the profile icon in the top right corner.
   • On Mac, click your name in the top left corner of the App Store window.
2. Tap or click "Subscriptions".
   • You will see a list of all your active subscriptions.
3. Find "8Fit" in the list and tap or click it.
   • If 8Fit does not appear, your subscription may already be cancelled.
4. Tap or click "Cancel subscription" (or similar wording).
   • Apple may offer you a discounted renewal; ignore this if you want to leave completely.
5. Confirm your cancellation.
   • Your subscription will end on the last day of your current billing period; you will keep access until then.
6. Save a screenshot of the cancellation confirmation for your records.
   • Tocancel advises keeping this proof to defend yourself if Apple or 8Fit later claims you never cancelled.

Cancel if you subscribed through google play

1. Open the Google Play app on your Android phone or tablet.
   • On some devices, Google Play is called "Play Store".
2. Tap the profile icon in the top right corner.
   • This usually looks like a circle with your initial or profile picture.
3. Tap "Payments and subscriptions", then "Subscriptions".
   • You will see all your active subscriptions listed here.
4. Find "8Fit" and tap it.
   • If it does not appear, you may have already cancelled.
5. Tap "Cancel subscription".
   • Google may ask for feedback on why you are leaving; you can skip this.
6. Confirm your choice.
   • Your cancellation takes effect immediately, though you may retain access until the end of your current billing cycle depending on your plan.
7. Take a screenshot of the cancellation confirmation.
   • Tocancel recommends storing this proof so you have evidence if Google or 8Fit disputes your cancellation later.

Critical timing: how the 24-hour cancellation rule works

8Fit requires you to cancel at least 24 hours before your billing date to stop the next charge. If your renewal date is March 15 at 2:00 PM, you must cancel by March 14 at 2:00 PM or later to avoid being charged. If you miss this window, you will be charged, and you will then need to request a refund.

How to find your renewal date

Log into your 8Fit account and check your Subscription or Billing section; the renewal date should be clearly listed. If you subscribed through Apple or Google, check the app store settings instead (the steps above show you where). Mark this date in your calendar or set a phone reminder for two days before, so you have time to cancel without rushing. This simple habit prevents unwanted charges and keeps you in control of your money.

How to request a refund from 8Fit

If you have already been charged and want your money back, your options depend on when you subscribed and how you paid.

Refund requests for subscriptions bought directly from 8fit.com

If you purchased directly within 14 days and are requesting a refund for a first-time subscription, contact 8Fit support and explain that you are within the 14-day refund window. Provide your order confirmation email or receipt, your subscription start date, and the date you are requesting the refund. In most cases, 8Fit will approve the refund within 5 to 10 business days. If 8Fit refuses or ignores your request, escalate by filing a complaint with your provincial consumer protection office; they can pressure the company to respond and may force a refund on your behalf.

Refund requests for app store purchases

If you bought through Apple, you must request a refund from Apple, not 8Fit. Open the App Store, go to your Purchase History, find the 8Fit charge, and select "Report a Problem". Choose "I would like a refund for this purchase" and explain your reason. Apple typically responds within 48 hours and often approves refunds for subscriptions cancelled within a few days. If Apple refuses, you can appeal or file a complaint with your provincial consumer protection office.

Refund requests for google play purchases

If you bought through Google Play, submit your refund request directly to Google. Open the Play Store, go to Account, find your Order History, locate the 8Fit charge, and tap "Request refund". Explain your reason briefly and submit. Google usually decides within 24 to 48 hours. If they deny the refund, you have 60 days from the original purchase to escalate your complaint to your provincial consumer authority or the Competition Bureau.

8Fit pricing and plan options in canada

Understanding the costs helps you calculate what you might recover and decide whether to pursue a refund.

What happens after you cancel your 8Fit subscription

Cancellation does not mean you lose access to your content immediately; the timing depends on your plan and payment method.

How long you keep access after cancellation

When you cancel, your access ends on the last day of your current billing period. For example, if you paid on March 1 for a monthly subscription and cancel on March 10, you will keep full access until March 31, then lose access on April 1. This is fair to both you and 8Fit: you get the service you paid for, and the company does not charge you again. If you have already paid for an annual subscription and cancel mid-year, you retain access for the full 12 months; no refund is issued unless you qualify for the 14-day window or can prove you were wrongly charged.

Protecting yourself from future charges

After you cancel, log back into your account one week later to confirm your subscription status shows "Cancelled" or "Inactive". Check your bank or credit card statement when your previous renewal date passes to ensure no charge appears. If you see a charge after cancellation, take a screenshot, gather your cancellation confirmation, and contact your bank immediately to dispute the charge. Tocancel advises customers to be proactive here; many banks will reverse unauthorised charges within 60 days if you report them promptly.

Common mistakes to avoid when cancelling 8Fit

Many people lose money by making small but costly errors. Knowing these pitfalls helps you stay safe.

Mistake 1: cancelling in the app instead of the app store

If you subscribed through Apple or Google, cancelling inside the 8Fit app does not work; you must cancel through the app store itself. Some users think they have cancelled when they have only deleted the app or logged out of their 8Fit account. This leaves the subscription active, and the charge continues on renewal day. Always cancel through the method that processed your original payment: use Apple App Store settings for Apple purchases, Google Play settings for Google purchases, and 8fit.com account settings for direct purchases.

Mistake 2: missing the 24-hour window

If your renewal date is tomorrow and you cancel today but after the 24-hour mark, you will be charged. Check your renewal time carefully and aim to cancel at least two days before to give yourself a cushion. If you miss the window and are charged, do not panic; request a refund immediately using the steps outlined above. Tocancel knows this is frustrating, but you have legal recourse if the company refuses to refund you.

Mistake 3: not saving your cancellation confirmation

If 8Fit later claims you never cancelled or charges you again, your proof matters. Screenshot every confirmation email and the settings page showing "Cancelled" status. Without this evidence, your word is harder to defend. Keep these records for at least 6 months after cancellation, as disputes can take time to resolve.

Mistake 4: assuming a refund is automatic

Cancelling and requesting a refund are two separate actions. Cancelling stops future charges; requesting a refund recovers past charges. If you want money back, you must explicitly ask for it within the 14-day window (for new subscriptions) or prove you were wrongly charged. Do not assume the company will refund you without being asked.

How to dispute a charge if 8Fit will not refund you

If 8Fit refuses your refund request or ignores you, escalate through official channels.

Step 1: contact 8Fit support one more time

Send a formal written request (email or registered letter) asking for a refund. Include your order confirmation, cancellation proof, the date of the disputed charge, and a brief explanation. Keep a copy for your records. Give 8Fit 7 business days to respond.

Step 2: file a complaint with your provincial consumer protection office

If 8Fit does not respond or refuses, contact your province's consumer protection agency. In Ontario, this is ServiceOntario; in British Columbia, it is the Office of the Superintendent of Real Estate (for digital goods, overseen by consumer protection). Your province's website lists the correct office. File a formal complaint and include all your evidence: order confirmations, cancellation proofs, and copies of your emails to 8Fit. The office can investigate and pressure 8Fit to refund you.

Step 3: escalate to the competition bureau

The Competition Bureau (the federal watchdog in Ottawa) handles complaints about misleading billing, hidden cancellation barriers, and subscription scams. If your provincial office does not resolve the issue, file a complaint at competitionbureau.gc.ca. The Bureau can launch an investigation and take legal action if 8Fit has violated the Competition Act.

Step 4: dispute the charge with your bank or credit card company

Contact your financial institution and initiate a chargeback or dispute. Explain that you cancelled your subscription and do not authorise the charge. Provide your cancellation confirmation as evidence. Banks typically reverse charges within 30 to 60 days if you submit proof of cancellation or refusal. Tocancel recommends doing this in parallel with your complaints to 8Fit and your provincial office; multiple pressure points increase your chance of success.

When to keep your 8Fit subscription versus when to cancel

Before you go through with cancellation, consider whether leaving is truly the right choice for you.

Reasons to keep 8Fit

If you use the app regularly and enjoy the personalised workouts and meal plans, keeping your subscription makes sense. If you have just started and are still in the 14-day refund window but plan to give it a real try, cancelling immediately may not be best. The app also tends to offer discounts during promotional periods, so if you paused before, you could pause your subscription and restart it later at a lower price instead of cancelling entirely.

Reasons to cancel 8Fit

Cancel if you have not opened the app in over a month, if you prefer another fitness platform, or if the cost is straining your budget. Cancel immediately if you do not remember signing up or do not recognise the charge. Cancel if 8Fit has breached your trust by charging you without clear notice or making cancellation difficult. Your money and peace of mind come first.

Document checklist: prepare these before you cancel

Gathering evidence now protects you if disputes arise later. Use this checklist to stay organised.

• Your account email address and login credentials (do not share with anyone).
• Your current billing date and renewal amount (found in subscription settings).
• Your original purchase confirmation email or receipt.
• Screenshots of your subscription status before cancellation.
• The date and time you plan to cancel (at least 24 hours before renewal).
• Screenshots of your cancellation confirmation and your updated subscription status ("Cancelled").
• Your bank or credit card statement showing any charges you dispute.
• Any email correspondence with 8Fit support, copied and saved locally.
• Contact information for your provincial consumer protection office.
• Details for the Competition Bureau (competitionbureau.gc.ca) in case you need to escalate.

Tocancel has helped thousands of canadians cancel 8Fit and recover charges

You are not alone in this process. Many users find that once they understand their rights and follow the correct cancellation steps, they regain control of their subscriptions and stop unwanted charges quickly. Tocancel is here to empower you with clear, legal guidance every step of the way. Whether you cancel today or later, remember that companies must respect your right to opt out without penalty, and Canadian consumer law backs you up.

If you decide to cancel, act fast: use the platform-specific steps above (8fit.com, Apple App Store, or Google Play), save your confirmation, and verify your cancellation within 24 hours. If 8Fit refuses to honour your cancellation or refund request, escalate to your provincial consumer protection office or the Competition Bureau. Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover their money through these exact steps, and you can do the same. Your financial security is worth the effort, and Tocancel is with you throughout.

How to contact 8Fit if you need support

If you have trouble cancelling or want to reach 8Fit directly, use these contact methods:

Email support: Contact 8Fit through their website at 8fit.com/contact or [email protected].

In-app support: Open the 8Fit app, navigate to Settings or Help, and select "Contact support".

Registered mail (if required): For formal cancellation notices or disputes, you may send a registered letter to 8Fit's registered office address. Contact 8Fit directly to confirm their current mailing address before sending anything by post, as addresses change and you need to ensure delivery to the correct location.

Tocancel recommends always keeping a record of every contact method you use and every date you reach out. This paper trail strengthens your case if a dispute later arises. Start with email (which creates an automatic record), and escalate to registered mail only if 8Fit ignores your initial request.