Cancel My Mad Muscles: The Right Way

How to cancel My Mad Muscles and reclaim control of your fitness budget

Why you should understand your cancellation rights with My Mad Muscles

My Mad Muscles is a subscription-based fitness platform that delivers structured workout programmes, meal planning tools, and progress tracking to your home or gym routine. The service offers flexible subscription tiers in Canada: monthly at $24.99 CAD, three-month packages, six-month plans, annual subscriptions, and one-time lifetime purchases. Each tier grants you full access to their workout library and nutrition content.

You have the right to cancel this subscription at any time, and that right is protected under Canada's consumer protection laws. The challenge is that My Mad Muscles does not control every cancellation route. Depending on where you subscribed-whether through Apple App Store, Google Play, or the My Mad Muscles website-you must cancel through that specific platform. This means cancelling on one platform will not stop charges from another. At Tocancel, we've mapped out every cancellation path so you can execute your cancellation cleanly and confidently.

Your consumer rights in canada

Under Canada's Competition Act and provincial consumer protection laws, you have the fundamental right to cancel a subscription before your next renewal date without penalty or justification. You do not need to explain why you're leaving. You do not need to contact customer service first if the cancellation option is available in your account settings. Your decision is yours alone, and Tocancel is here to ensure you exercise that right fully.

Why canadians cancel My Mad Muscles

Common reasons include: the workouts don't match your fitness level, the meal plans conflict with your dietary needs or allergies, you've switched to a gym with personal training included, your fitness goals have shifted, or you're tightening your monthly budget. None of these reasons requires justification-your cancellation is valid because you decided it is.

My Mad Muscles pricing and subscription plans explained

Understanding what you're paying for is the first step toward making a confident cancellation decision.

Notice that the annual plan ($79.99) costs the same as the six-month plan, making it the strongest value per month. However, longer-term plans require earlier cancellation notices to prevent renewal charges. Tocancel recommends checking your cancellation deadline before committing to plans longer than three months.

Why comparing plan costs matters before you cancel

If you're paying for an annual plan and you cancel with only two months remaining, you won't receive a pro-rata refund for unused time. My Mad Muscles does not automatically refund unused subscription periods. This is why knowing your renewal date is critical-you can time your cancellation to minimize wasted payments. Check your billing email or account settings to locate your next renewal date before proceeding with cancellation.

How to cancel My Mad Muscles on iOS (Apple app store)

If you subscribed to My Mad Muscles through Apple's App Store on your iPhone or iPad, you must cancel through your Apple ID account settings, not through the app itself.

1. Open the Apple App Store on your iPhone or iPad.
2. Tap your profile icon in the top-right corner of the screen.
3. Select "Subscriptions" from the menu.
4. Find "My Mad Muscles" in your active subscriptions list.
5. Tap on "My Mad Muscles" to open its subscription details page.
6. Tap "Cancel Subscription" at the bottom of the page.
7. Choose your reason for cancellation from the dropdown menu (this is optional).
8. Tap "Confirm Cancellation" to finalize your request.
9. Apple will display a confirmation message. Your subscription will end on your current billing date, not immediately.

Apple typically sends you a confirmation email after you cancel. Check your email inbox and spam folder for this receipt. You can continue using My Mad Muscles until your current billing cycle ends. After that date, your access will stop automatically, and you will not be charged again. Tocancel recommends screenshotting the cancellation confirmation page for your records.

What happens after you cancel on iOS

Your subscription does not end instantly. Instead, it ends on the renewal date shown in your Apple ID settings. If your renewal date is in 15 days, you have 15 days of remaining access. If your renewal date is tomorrow, your cancellation becomes effective tomorrow. Do not delete the My Mad Muscles app from your device-deleting the app will not cancel your subscription or stop charges.

How to cancel My Mad Muscles on android (Google play)

If you subscribed through Google Play on your Android phone or tablet, cancellation requires access to your Google account and the Play Store settings.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select "Manage subscriptions" from the menu options.
4. Scroll through your list of active subscriptions and tap "My Mad Muscles."
5. Tap the "Cancel subscription" button at the bottom of the page.
6. Review the cancellation details and confirm your reason for cancelling (optional field).
7. Tap "Yes, cancel subscription" to confirm your decision.
8. Google will send you a confirmation notification and email.

Just as with Apple, your access continues until your current billing cycle ends. Cancelling on Google Play does not immediately remove the app from your device or terminate access. Your subscription will end on the next renewal date, and no further charges will appear on your Google Play billing history. Tocancel suggests keeping your confirmation email for proof that you cancelled on time.

Avoiding common android cancellation mistakes

Do not uninstall the My Mad Muscles app before cancelling through Google Play-uninstalling will not stop your charges. Do not assume that logging out of the app cancels your subscription-it does not. Only a formal cancellation through your Google Play subscription settings will stop future billing.

How to cancel My Mad Muscles through the website

If you subscribed directly through the My Mad Muscles website (not through Apple or Google), you must cancel via your online account.

1. Visit the My Mad Muscles website and log in to your account with your email and password.
2. Navigate to your account settings or "Billing" section (usually found in a menu or dropdown marked "Account").
3. Look for a section labeled "Subscriptions," "Active Plans," or "Manage Billing."
4. Locate your current My Mad Muscles subscription in the list.
5. Click or tap "Cancel Subscription" or "Manage Plan" next to your active plan.
6. Select your reason for cancellation from the available options.
7. Click "Confirm Cancellation" to finalize your request.
8. You will receive a cancellation confirmation on screen and via email to your registered email address.

Keep your confirmation email and take a screenshot of the cancellation confirmation page. Your subscription will end on your next renewal date, not immediately after you click confirm. You can still access My Mad Muscles content until that renewal date arrives. If you do not receive a confirmation email within 24 hours, log back into your account to verify that your cancellation was processed successfully.

What to do if the website cancellation option is unclear or missing

If you cannot find a cancellation button on the My Mad Muscles website, try these steps: First, ensure you are logged into the correct account (the one associated with your subscription email). Second, clear your browser cache and cookies, then log in again. Third, try accessing the site on a different browser or device. If the cancellation option remains unavailable, contact My Mad Muscles customer support directly before your renewal date and request manual cancellation. At Tocancel, we know that poor website design can delay cancellation-document every attempt you make so you have a record if a dispute arises.

Refunds, renewal dates, and what to expect after cancellation

Understanding My Mad Muscles refund policy is essential to avoid surprise charges and manage your expectations.

My Mad Muscles refund policy for canadian customers

My Mad Muscles does not offer refunds for unused subscription time. If you cancel midway through your billing cycle, you will not receive a pro-rata refund for the remaining days or months. This is standard industry practice, but it underscores the importance of cancelling close to your renewal date if you want to minimize wasted payments.

If you were incorrectly charged-for example, if you cancelled successfully but were charged again-you have the right to request a refund under Canada's consumer protection laws. Document your cancellation confirmation email and the unexpected charge on your credit card or bank statement, then contact My Mad Muscles with this evidence. If My Mad Muscles refuses to refund an erroneous charge, file a chargeback dispute with your credit card company or bank. Tocancel recommends acting within 60 days of the unauthorized charge to maximize your chances of a successful dispute.

Your renewal date and why it matters

Your renewal date is the day your subscription auto-renews and the next charge hits your card. If your renewal date is January 15th and you cancel on January 10th, you have five days of remaining access and will not be charged after January 15th. If you cancel on January 16th (after renewal), the next charge has already processed, and a new cycle has begun. Most credit card and bank statements show your renewal date clearly. If you cannot locate it, log into your subscription account on the relevant platform (Apple, Google, or the My Mad Muscles website) and check your account details section.

Your consumer rights and legal protections in canada

Canadian consumer law gives you strong protections against subscription traps and automatic renewal abuse.

What canada's consumer protection laws guarantee you

Under the Competition Act (federal) and provincial consumer protection laws, suppliers must clearly disclose the terms of subscription renewal before you pay. They must provide an easy and immediate cancellation mechanism. They cannot make cancellation harder than the original sign-up process. They must not charge you after you cancel. Your legal position is simple: you have the right to cancel at any time before your renewal date without penalty or explanation.

If My Mad Muscles violates these rules-for example, by making cancellation deliberately difficult, charging you after you cancelled, or refusing to acknowledge your valid cancellation request-you can file a complaint with your provincial consumer protection authority. For Ontario, contact the Ministry of Government and Consumer Services. For British Columbia, contact the Consumer Protection BC office. In other provinces, your provincial consumer protection ministry handles disputes. Tocancel recommends gathering all evidence (cancellation emails, billing statements, cancelled subscription confirmation screens) before escalating a complaint.

Disputing unauthorized charges on your credit card or bank account

If My Mad Muscles charges you after you cancelled, do not wait. Contact your credit card company or bank within 60 days of the unauthorized charge and request a chargeback or payment dispute. Provide your cancellation confirmation email as evidence that you cancelled before the charge occurred. Most financial institutions will reverse the charge within 10 to 30 business days. Your bank or credit card company does not require permission from My Mad Muscles to issue a refund-they will review your evidence and make a judgment in your favour if your case is clear.

Common mistakes canadians make when cancelling My Mad Muscles

Cancellation seems straightforward, but small oversights can lead to continued charges and frustration. We understand how annoying it feels when a cancellation goes wrong-let's make sure yours doesn't.

Deleting the app instead of cancelling the subscription

This is the single most common mistake. Deleting the My Mad Muscles app from your phone or tablet does not cancel your subscription. Your charges will continue on their regular schedule even though the app is no longer on your device. You must cancel through your Apple ID, Google Play account, or the My Mad Muscles website to stop billing. Deletion and cancellation are two separate actions.

Cancelling on the wrong platform

If you subscribed through Google Play but attempt to cancel through the My Mad Muscles website, your cancellation will fail or will not affect your Google Play billing. Each platform manages its own subscriptions independently. Cross-platform cancellations do not work. Before you cancel, identify where you originally signed up by checking your billing history or bank statement for the merchant name (Apple, Google, or My Mad Muscles Inc.), then cancel through that same platform only.

Cancelling after your renewal date has passed

If your renewal date is January 15th and you cancel on January 16th, you have already been charged for the next cycle, and a new subscription period has begun. You will then need to wait until your next renewal date to avoid another charge. Always check your renewal date before cancelling, and time your cancellation for a few days before that date.

Not keeping your cancellation confirmation

If a dispute arises and My Mad Muscles claims you never cancelled, your confirmation email and screenshot are your only proof. Do not assume you will remember the date or details of your cancellation three months from now. Screenshot the confirmation page and save the email in a dedicated folder titled "Subscriptions - Cancelled" for easy reference.

After cancellation: what to monitor and when to follow up

Cancellation is not always final on the same day you submit it-charges sometimes continue due to processing delays or technical errors. Here's how to protect yourself.

Monitoring your billing after cancellation

Check your credit card or bank statement 5 to 10 business days after your renewal date has passed. If a charge for My Mad Muscles appears after your renewal date, this indicates a failed cancellation. Do not assume the charge will reverse on its own-it will not. Contact My Mad Muscles immediately with your cancellation confirmation email and request a manual refund. If they do not respond within 7 business days, escalate to your bank or credit card company and file a chargeback dispute. At Tocancel, we've helped thousands of consumers recover erroneous charges by acting quickly and maintaining clear records.

Verifying your cancellation on each platform

One week after you cancel, log back into your Apple ID, Google Play account, or My Mad Muscles website and verify that your subscription no longer appears in your active subscriptions list. If it still shows as active, your cancellation did not process. Attempt the cancellation again immediately and contact customer support if the cancellation button is unavailable.

Setting a calendar reminder before your renewal date

If you are on a multi-month or annual plan, set a calendar reminder for one week before your renewal date. This gives you time to cancel if you change your mind about continuing, and it serves as a final verification point to ensure no accidental charges occur.

Step-by-step cancellation checklist for My Mad Muscles

Use this checklist to ensure you cancel successfully and protect yourself against billing errors.

Understanding your options: keeping versus cancelling My Mad Muscles

Before you finalize your cancellation, weigh these factors to ensure you're making the right choice for your fitness goals and budget.

If most of your answers fall in the "Cancel" column, proceeding with cancellation is the right call. If you're split, consider pausing for one month and re-evaluating after using the app more intentionally. If most of your answers are in the "Keep" column, you may be cancelling prematurely. Whatever you decide, Tocancel empowers you to act on your choice with confidence and speed.

Summary: your right to cancel and next steps

Cancelling My Mad Muscles is your legal right as a Canadian consumer. You do not need permission, justification, or customer service approval. You simply need to follow the platform-specific steps outlined above and keep your confirmation records.

Your next step depends on where you subscribed. If you're on iOS, access your Apple App Store subscription settings now. If you're on Android, open Google Play and navigate to your subscriptions. If you subscribed on the website, log into your account there. In all cases, locate your renewal date, click cancel, and save your confirmation. Check your billing statement 10 days after your renewal date to verify no charge appears.

If My Mad Muscles charges you after you cancelled, gather your cancellation email and contact your bank or credit card company to file a dispute. Under Canada's Competition Act and provincial consumer protection laws, you are fully protected against automatic renewal abuse. Tocancel has helped thousands of Canadians cancel fitness subscriptions, reclaim their budgets, and regain control of their billing-and we're here to support you too.

For more help cancelling subscriptions across Canada, visit Tocancel.com and explore our complete cancellation guides for every major service. Your control starts here.