Cancel Jerusalem Post: Step-by-Step Guide

How to cancel your Jerusalem Post subscription and protect your rights in canada

Understanding your Jerusalem Post subscription in canada

The Jerusalem Post is an English-language news organization delivering coverage of Israeli, Middle Eastern and international affairs to Canadian readers like you. You can access their content through web subscriptions, digital ePaper editions, print magazines, and mobile apps on both Apple and Google platforms. Many Canadian subscribers value the Jerusalem Post for its in-depth reporting, but your circumstances may change, and when they do, you deserve a straightforward cancellation process without hidden obstacles.

Managing multiple subscriptions drains your budget quickly. Whether you signed up directly through the Jerusalem Post website, via the Apple App Store, Google Play, or a magazine subscriber services portal, you hold clear cancellation rights under Canadian consumer protection law. Tocancel understands that navigating subscription services can feel overwhelming, which is why we've created this complete guide to help you cancel with confidence and protect your wallet.

Where you can purchase Jerusalem Post subscriptions

Jerusalem Post subscriptions are available through several distinct channels, and identifying where you purchased yours is your critical first step. The official website (jpost.com) offers direct web subscriptions with auto-renewal enabled by default. The Apple App Store and Google Play provide mobile app access for iPhone, iPad and Android devices, each with separate subscription management systems. Magazine subscriptions are managed through a dedicated subscriber services portal with its own cancellation procedures. Therefore, before you begin the cancellation process, take 60 seconds to locate your original purchase confirmation email or credit card statement to identify the correct platform.

Jerusalem Post subscription pricing and plans in canada

Understanding what you're paying helps you decide whether cancellation is the right choice. The following table shows current Canadian pricing in CAD:

Most ePaper and print subscriptions auto-renew unless you actively cancel them. If you're paying $129.99 annually but only read the content for a few months, you're losing money unnecessarily. Tocancel recommends cancelling as soon as you know you won't renew, so you avoid unexpected charges at your next billing date.

Why canadian subscribers cancel their Jerusalem Post subscription

Your reasons for cancellation are personal and valid, and you should never feel obligated to continue paying for content you don't use.

Some subscribers discover they lack the time to read consistently. Others find that the publication's editorial focus concentrates heavily on specific regions while underreporting stories in areas they follow closely. Cost concerns drive many cancellations, particularly when a $129.99 annual subscription is combined with other news services. Several readers switch to free news aggregators or competing platforms offering similar Middle Eastern coverage at lower price points. Still others realize their subscription auto-renewed without their explicit consent, triggering immediate cancellation requests. Print-focused readers may prefer traditional newspapers over digital formats and cancel their digital plans accordingly.

Whatever your reason, Canadian law protects your right to cancel. Tocancel ensures the process is transparent and that you're not hit with surprise charges after your cancellation is processed.

How to cancel your Jerusalem Post subscription by platform

Your cancellation method depends entirely on where you purchased your subscription, as each platform operates independently.

Cancel your Jerusalem Post subscription on the web (jpost.com)

If you subscribed directly through the Jerusalem Post website, follow these steps to cancel your auto-renewal:

1. Visit jpost.com and log in to your account using your email address and password
   • Click "Sign In" in the top right corner of the homepage
   • Enter your registered email and password
   • Click "Log In"
2. Navigate to your account settings
   • Click your profile icon or name in the top right
   • Select "My Account" or "Account Settings"
   • Look for "Subscriptions" or "Billing"
3. Locate your active subscription
   • Find the subscription you wish to cancel (ePaper, bundled, etc.)
   • Note the next renewal date and billing amount
4. Select "Cancel subscription" or "Manage subscription"
   • Click the cancellation option next to your active plan
   • The system will ask you to confirm your cancellation
5. Confirm the cancellation
   • Review the message confirming your cancellation is processed
   • Screenshot or save the confirmation for your records
6. Verify your access ends on the correct date
   • Note the final access date displayed on your account
   • You retain access until the end of your current billing period

After completing these steps, you should receive a confirmation email within 24 hours. Check your spam folder if it doesn't appear in your inbox. This email serves as your proof of cancellation, so save it permanently.

Cancel your Jerusalem Post subscription on apple app store (iOS)

If you subscribed through the Apple App Store on your iPhone or iPad, Apple manages your subscription, not the Jerusalem Post directly. Follow these steps on your Apple device:

1. Open the Settings app on your iPhone or iPad
   • Tap the grey gear icon on your home screen
   • Scroll to find "Subscriptions" or tap your name at the top
2. Tap your Apple ID name at the top of the screen
   • Select "Subscriptions"
   • This opens your active subscriptions list
3. Find the Jerusalem Post subscription
   • Scroll through your active subscriptions
   • Tap "Jerusalem Post" when you see it listed
4. Select "Cancel Subscription"
   • Tap the red "Cancel Subscription" button
   • Apple will ask you to confirm
5. Confirm the cancellation
   • Tap "Confirm" when prompted
   • You'll see a confirmation message with your final access date
6. Save your confirmation details
   • Take a screenshot of the final confirmation screen
   • Apple sends a confirmation email to your registered Apple ID email

Apple processes the cancellation immediately, though you retain access until the end of your current billing period. Your refund (if eligible) is handled by Apple, not the Jerusalem Post.

Cancel your Jerusalem Post subscription on google play (Android)

If you subscribed through Google Play on your Android device, Google manages your subscription. Here's how to cancel:

1. Open the Google Play Store app on your Android device
   • Look for the multi-coloured Play Store icon
   • Tap the icon to open the app
2. Access your account menu
   • Tap your profile picture in the top right corner
   • Select "Payments and subscriptions" or "Manage subscriptions"
3. Find your active subscriptions
   • Tap "Subscriptions"
   • Locate the Jerusalem Post subscription in your list
4. Tap the Jerusalem Post subscription
   • This opens your subscription details page
   • Review your renewal date and billing amount
5. Select "Cancel subscription"
   • Tap the red "Cancel subscription" button
   • Google will ask you why you're cancelling
6. Complete the cancellation process
   • Answer the survey question (optional but helpful)
   • Tap "Cancel subscription" again to confirm
   • You'll see a confirmation with your final access date

Google processes your cancellation immediately, and you retain access until the end of your current billing period. Save screenshots of your confirmation for your records.

Cancel your print magazine subscription

Print subscriptions to the Jerusalem Post require a more formal cancellation process, as these are managed separately from digital subscriptions:

1. Locate your subscription account number
   • Find your most recent print issue invoice or magazine label
   • Your account number appears on the mailing label
   • Write down this number before proceeding
2. Prepare cancellation correspondence
   • Write a brief letter stating your name, account number and cancellation request
   • Include the date you want your subscription to end
   • Request a confirmation of cancellation in writing
3. Send registered mail to the Jerusalem Post
   • Address your letter to: Jerusalem Post, P.O. Box 81, Jerusalem 91000, Israel
   • Use registered mail with return receipt (Canada Post offers this service)
   • This creates proof of delivery, essential if disputes arise
4. Retain proof of mailing
   • Keep your Canada Post receipt showing delivery confirmation
   • Save the return receipt once it arrives
   • These documents protect you if the company disputes your cancellation
5. Allow time for processing
   • International mail typically takes 7-14 business days to arrive
   • The Jerusalem Post requires 5-7 business days to process after receipt
6. Verify cancellation in writing
   • Expect a confirmation letter or email within 3-4 weeks
   • Contact Jerusalem Post if you don't receive written confirmation

Print subscriptions cannot be cancelled instantly because they're managed by mail. This means you should initiate cancellation at least 30 days before you want your subscription to end, giving time for postal transit and processing. Tocancel emphasizes the importance of registered mail for print cancellations, as it provides legal proof that you sent the cancellation request.

Your consumer rights and what they mean for you

Canadian consumer protection law gives you specific rights when cancelling subscriptions. Your legal position is clear: you may cancel your subscription at any time, and you are entitled to refunds for unused portions of your subscription if the company fails to deliver the service or acts dishonestly.

The Consumer Protection Act (across Canadian provinces) requires that subscription services provide you with a clear, accessible cancellation method. This means the Jerusalem Post cannot hide cancellation behind multiple website clicks, require telephone calls, or charge fees simply for the act of cancelling. Therefore, if you encounter obstacles during cancellation, you have grounds to escalate your complaint.

Auto-renewal is permitted, but only if you explicitly consent to it before your first charge. The company must provide clear disclosure of the auto-renewal terms, the cancellation method, and the charges you'll incur. If the Jerusalem Post charged you without clear prior consent to auto-renewal, you may be entitled to a refund. In practice, this means reviewing your original sign-up confirmation to verify the terms were clear at that time.

If the Jerusalem Post refuses to cancel your subscription or continues charging you after cancellation, you can file a complaint with your provincial consumer protection agency. For example, Ontario consumers contact the Ministry of Government and Consumer Services, while British Columbia residents escalate to the Consumer Protection Office. These agencies investigate unfair billing practices and can force companies to refund improper charges.

Document everything throughout your cancellation: save confirmation emails, take screenshots of your account settings, and retain proof of any communication with customer support. This documentation is your shield if disputes arise, and Tocancel strongly recommends keeping these records for at least one year after cancellation.

What happens after you cancel your Jerusalem Post subscription

Cancellation doesn't happen in an instant, and understanding the timeline helps you avoid confusion or accidental recharges.

When you cancel a digital subscription (ePaper or app-based), you retain full access until the end of your current billing cycle. For example, if you pay $18.99 monthly on the 15th and cancel on the 20th, you can read until the 14th of the following month. The company cannot remove your access early, as you've already paid for that period. On the final day of access, your login credentials stop working, and you'll be prompted to renew if you try to log in again.

For print subscriptions, cancellation takes effect after the Jerusalem Post processes your request. This typically means your final issue arrives 2-4 weeks after they receive your registered letter. You'll know the process is complete when the magazines stop arriving and you receive written confirmation from the publisher.

After cancellation, monitor your credit card or payment method for 30 days to ensure no additional charges appear. If you see a charge after your cancellation date, contact the Jerusalem Post immediately and provide your cancellation confirmation. If the company refuses to refund the charge, escalate to your credit card issuer, who can dispute the transaction on your behalf.

Refunds: what you're entitled to receive

Your refund eligibility depends on when you cancel relative to your billing cycle.

If you cancel a digital subscription mid-cycle, you are not entitled to a prorated refund under most circumstances. For example, if you pay $129.99 for 12 months on January 1 and cancel on June 15, the company has no obligation to refund 6.5 months of unused service. This is standard across the industry, and Canadian consumer law permits this structure provided the terms were clearly disclosed at sign-up.

However, you are entitled to a refund if the Jerusalem Post fails to deliver the service you paid for. If their app stops working, if their website is inaccessible for extended periods, or if they discontinue the ePaper format altogether, you have grounds for a partial refund. In these situations, contact the company's customer support and request a goodwill refund. Many companies approve these requests rather than face escalation to provincial consumer agencies.

If you subscribed through Apple App Store or Google Play, Apple and Google each have their own refund policies separate from the Jerusalem Post's policies. Apple typically refunds subscriptions cancelled within 14 days of purchase, while Google offers refunds within 48 hours. Beyond these windows, refunds are rare. Therefore, if you realize a subscription isn't right for you, cancel immediately to maximize your refund eligibility.

For print subscriptions, the Jerusalem Post may offer a prorated refund depending on how many undelivered issues remain. Contact them directly with your cancellation confirmation to request this calculation. Tocancel advises documenting all communication about refunds in case you need to escalate to your credit card company or provincial consumer authority.

Common mistakes to avoid when cancelling

Cancellation feels straightforward until you encounter common pitfalls that can trap you into continued billing. Awareness of these mistakes helps you navigate the process cleanly and protect your finances.

The first mistake is cancelling only the app without cancelling the subscription itself. Many people delete the Jerusalem Post app from their phone and assume this stops the charges. It doesn't. Deleting the app has no effect on your subscription or your billing cycle. You must cancel the subscription through the system where you purchased it (the website, Apple App Store, Google Play, or by mail). Tocancel emphasizes this distinction because thousands of consumers unknowingly continue paying while believing they've cancelled.

The second mistake is failing to save cancellation confirmations. If you cancel through a website and don't screenshot the confirmation page, you have no proof you took action. When the next charge appears, the company claims you never requested cancellation, and without documentation, you're in a weak position to dispute it. Always save screenshots, confirmation emails, and reference numbers before closing the browser window.

The third mistake is not checking your account one week after cancellation to verify the subscription status changed. Log back into your account and confirm the subscription now shows "Cancelled" or displays no active renewal date. If the status hasn't changed, contact customer support immediately while the cancellation is still recent. This proactive step prevents unwanted charges from being billed.

The fourth mistake involves print subscriptions: sending cancellation by regular mail instead of registered mail. International mail to Israel can take weeks, and without proof of delivery, you cannot prove you sent the request if disputes arise. Registered mail costs a few extra dollars but provides legal proof the Jerusalem Post received your cancellation request on a specific date.

The fifth mistake is ignoring your credit card statements after cancellation. Check your statement for 60 days following your cancellation date to ensure no additional charges appear. If you spot a post-cancellation charge, dispute it immediately with your credit card company rather than waiting or contacting the Jerusalem Post again. Your card issuer can reverse fraudulent charges within 120 days.

Comparison of cancellation methods: which approach is right for you

Each cancellation platform offers different user experiences, timelines and documentation trails. The following table helps you compare:

For most Canadian subscribers, website or app-based cancellation is fastest and leaves the clearest digital trail. For print subscribers, registered mail is the only method that provides legal proof of cancellation, making it the safest choice despite the longer timeline. Tocancel recommends choosing the method that aligns with both your subscription type and your comfort level with documentation.

Addressing billing issues after cancellation

If charges continue appearing after your cancellation date, follow this escalation pathway to resolve them.

First, wait 3-5 business days after your cancellation date to allow processing time. Billing systems sometimes lag, and a charge appearing within a few days of cancellation might be a final charge for the cycle you already paid for. Review your cancellation confirmation to verify the billing end date, then compare it to the charge date on your credit card statement.

Second, if a charge appears after your confirmed final billing date, contact the Jerusalem Post's customer support team with your cancellation confirmation number or screenshot. Explain that you cancelled on a specific date and provide the unwanted charge date and amount. Request an immediate refund. Document this communication by saving the email thread or recording the conversation details and date.

Third, if the company doesn't respond within 5 business days or refuses to refund, contact your credit card issuer's dispute department. Provide them with your cancellation confirmation, the unwanted charge documentation, and your customer support correspondence. Your credit card company can reverse charges within 120 days of the transaction date and will investigate on your behalf.

Fourth, if the charge is particularly problematic or if multiple unauthorized charges occurred, file a complaint with your provincial consumer protection authority. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, contact the Consumer Protection Office. These agencies investigate unfair billing practices and can order refunds plus penalties.

Tocancel has guided hundreds of subscribers through post-cancellation billing disputes, and this escalation pathway works reliably. Stay calm, document everything and follow each step sequentially rather than jumping directly to your bank.

Should you cancel or keep your Jerusalem Post subscription

Before you click cancel, consider whether pausing or downgrading might better serve your needs than cancelling outright.

If you occasionally enjoy Jerusalem Post content but can't justify the $129.99 annual cost, consider downgrading to the $18.99 monthly plan instead. You can cancel at any point with one click, and the lower price point may feel more manageable. If cost is truly the barrier, the monthly plan lets you pause for months when money is tight and resume when circumstances improve, rather than losing your account entirely.

Alternatively, if you value the coverage but prefer print, switch from the digital ePaper subscription to the print magazine option. Some readers find they read more consistently when they receive a physical magazine they can't ignore, versus digital content they must actively seek. Your subscription needs may evolve, and Tocancel encourages you to explore plan changes before committing to cancellation.

However, if you've made a genuine decision to end your subscription, cancellation is the correct choice. Don't keep paying out of habit or guilt. Your financial security matters more than the company's revenue. Cancel confidently and redirect that money to content sources that genuinely serve you.

Your cancellation checklist

Use this checklist to ensure your cancellation is complete and documented:

How to contact the Jerusalem Post if cancellation fails

If your cancellation attempt fails or you need further assistance, contact the Jerusalem Post directly. For digital subscriptions and app-related issues, use the customer support email available on jpost.com or within the app's settings menu. Provide your account email, the specific date you attempted cancellation, and a description of the problem you encountered.

For print subscriptions that require registered mail cancellation, send your correspondence to:

Jerusalem Post
P.O. Box 81
Jerusalem 91000
Israel

Use Canada Post's Registered Mail service with Return Receipt to ensure proof of delivery. Allow 3-4 weeks for processing and a response. If you don't receive written confirmation within 4 weeks of the estimated delivery date, send a follow-up letter referencing your first registered letter and requesting written confirmation of receipt and processing status.

If the Jerusalem Post fails to honour your cancellation or continues charging you after cancellation, escalate your complaint to your provincial consumer protection authority. Each province in Canada maintains a consumer affairs office that investigates billing disputes and unfair business practices. These agencies have authority to order refunds and assess penalties against companies that violate consumer protection law.

Final thoughts: take control of your subscriptions today

Subscription cancellation is your right, not a privilege the company grants. Canadian law protects your ability to cancel at any time through a straightforward, transparent process. The steps outlined above ensure you cancel correctly, retain proof of your actions, and prevent accidental recharges.

Whether you're cancelling because of cost, content preferences, or simply because your reading habits have changed, Tocancel supports your decision and ensures you have the tools to execute it cleanly. Thousands of Canadian consumers have used Tocancel to successfully cancel subscriptions they no longer wanted, recover refunds owed to them, and stop unwanted charges in their tracks.

Begin today by identifying where your Jerusalem Post subscription was purchased, then follow the platform-specific steps provided. Save your confirmation, verify the cancellation one week later, and monitor your credit card for 60 days. This disciplined approach eliminates surprises and protects your finances. Tocancel has helped thousands of Canadian consumers navigate subscription cancellations successfully, and we're confident these steps will work for you too. Take action now and reclaim control of your subscriptions.