Cancel Outside Magazine: Step-by-Step Guide

How to cancel Outside Magazine in canada: your step-by-step guide to cancellation and refunds

What Outside Magazine is and why you might cancel

Outside Magazine is a U.S.-based outdoor lifestyle publication that delivers adventure, fitness, travel, and gear content to Canadian readers through multiple platforms. In Canada, you can subscribe to digital membership (Outside+), print editions delivered by mail, or access the app through Apple and Google devices. The service offers unlimited digital archives, video content, mapping app tools, and discounted outdoor gear, but not every subscription model aligns with your reading habits or budget.

You might cancel because your interests have shifted away from outdoor culture, you prefer competing publications, the monthly or annual cost no longer fits your finances, or you have accumulated unread issues gathering dust. Whatever your reason for cancelling, Tocancel recognizes that ending a subscription should be simple, fast, and transparent. This guide walks you through every cancellation method available to Canadian subscribers, explains your refund eligibility, and outlines your consumer rights under Canadian consumer protection law.

Common reasons to cancel Outside Magazine

Cancel if you no longer actively use the digital archive or read the print edition, or if you've found free outdoor content through competitor blogs, YouTube channels, or podcasts. You should also cancel if your subscription was part of a trial offer and you do not want automatic renewal to trigger. If you've discovered duplicate subscriptions under different email addresses, or if you've relocated outside Canada and no longer receive print copies reliably, cancellation prevents wasted spending.

When to cancel to avoid unwanted charges

Timing matters when you cancel. If you subscribed through a promotional trial, cancel at least 3-5 business days before your trial period ends to prevent automatic renewal. For annual subscriptions, cancel at least 14 days before your renewal date to give Outside Magazine time to process your request. Tocancel recommends you check your billing email or account dashboard right now to confirm your next renewal date, then work backwards.

Your cancellation methods by subscription platform

Outside Magazine subscriptions route through four separate channels in Canada, and each has its own cancellation process.

Cancel a digital membership purchased on outside's website

If you bought your Outside+ or Outside Digital membership directly through outsideonline.com, you manage cancellation in your online account dashboard. This method gives you full control and the fastest cancellation confirmation.

1. Visit outsideonline.com and sign in with your email address and password.
   • If you've forgotten your password, click "Forgot password" and follow the reset link sent to your email.
2. Navigate to your Account Settings or Subscription Management page, usually found under "My Account" or your profile menu icon.
   • Look for a section labeled "Manage Subscription," "Active Subscriptions," or "Billing."
3. Select the Outside+ or Outside Digital membership you want to cancel.
   • If you have multiple subscriptions, verify you are cancelling the correct one before proceeding.
4. Click "Cancel Subscription" or "Cancel Membership" and confirm your decision.
   • Outside may ask why you are cancelling-this feedback helps them improve, but answering is optional.
5. Verify the cancellation by checking your email for a confirmation message from Outside.
   • Screenshot or save the confirmation email as proof of cancellation for your personal records and future reference.

Your membership remains active until the end of your current billing cycle or renewal date. You will not be charged again after that date, but you retain full access until then. Tocancel advises you to confirm the cancellation date in writing before you consider the cancellation final.

Cancel an app-store subscription through apple or google play

If you subscribed through the Apple App Store or Google Play Store, Outside Magazine cannot cancel on your behalf. You must cancel directly through the platform that billed you, because this protects your payment information and gives you direct control over your subscription status.

1. For Apple App Store (iPhone, iPad, Mac):
   • Open the Settings app on your device and tap your Apple ID name at the top.
   • Tap Subscriptions or Media & Purchases.
   • Find and tap Outside Magazine or Outside+ in the active subscriptions list.
   • Tap Cancel Subscription and confirm your decision.
   • Check your email for a cancellation confirmation from Apple.
2. For Google Play Store (Android):
   • Open the Google Play Store app and tap your profile icon in the top right corner.
   • Tap Payments and subscriptions, then Subscriptions.
   • Find and tap Outside Magazine or Outside+.
   • Tap Cancel subscription and confirm.
   • Look for a cancellation confirmation email from Google Play.

Both platforms will stop billing you after your current renewal date. You may lose app access immediately, but some services allow access until the billing period ends. Tocancel recommends taking a screenshot of your cancellation confirmation from the app store as backup proof.

Cancel a print subscription by mail

Print subscriptions for Outside Magazine in Canada are handled through a fulfillment house, not the corporate office. To cancel your print edition, you must send a registered letter (raccomandata A/R in Italian postal terms, or certified mail with return receipt in North America) to the fulfillment house address. This method leaves a paper trail and ensures Outside receives your request.

1. Locate your Outside Magazine subscription card or a recent issue of the print edition you received.
   • The card or issue will display a fulfillment house P.O. Box address for subscription inquiries-this is the address you need.
2. Write a brief letter stating your name, full subscription address, phone number, and account number (if you have it).
   • Keep the letter simple: "I wish to cancel my Outside Magazine subscription effective [date]. Please confirm cancellation in writing."
3. Send the letter via registered mail with return receipt (Canada Post Xpress Post or Certified Mail with Proof of Delivery).
   • Do not use regular mail-you need proof that Outside received your request.
   • The fulfillment house P.O. Box address is the only address intended for print subscription cancellations; corporate offices do not process these requests.
4. Allow 2-3 weeks for processing after Outside receives your letter.
   • Save your Canada Post receipt and tracking number as proof you sent the cancellation request.
5. Monitor your mailbox for a cancellation confirmation letter from Outside.
   • If you do not receive confirmation within 3 weeks, follow up with a second registered letter or contact Tocancel for guidance on escalation.

Print subscriptions often require this paper-based approach because fulfillment houses operate separately from digital systems. Tocancel emphasizes that certified mail with return receipt is your legal protection if Outside disputes that you sent a cancellation request.

Understanding your refund eligibility and timeline

Refund eligibility depends on how you paid, when you cancelled, and the terms of your original subscription agreement.

Refund policy by payment method

Pro-rata refund means Outside calculates the cost per day of your subscription and refunds the unused portion. For example, if you pay CAD $120 for 12 months but cancel after 6 months, you may receive a refund for the 6 unused months. Print subscriptions rarely offer full refunds unless you received damaged or duplicate issues.

When to request a refund if cancellation alone is not enough

If you cancelled but were still charged, or if your refund did not arrive within the stated timeline, contact Outside Magazine customer service directly. Provide your cancellation confirmation email, receipt, and account number. If Outside does not respond within 10 business days, Tocancel advises you to file a dispute with your credit card company or bank-they have authority to reverse unauthorized charges.

Your consumer rights under canadian law

As a Canadian consumer, you have legal rights that protect you from unfair billing practices and hidden cancellation fees.

Your legal position under the consumer protection act

Canadian consumer protection law-enforced by provincial consumer protection offices and the Office of the Consumer Protection Commissioner in your province-requires that all subscriptions and trial offers clearly disclose the cancellation method, renewal date, and cost before you purchase. If Outside Magazine did not clearly disclose these terms, or if cancellation is unreasonably difficult, you may have grounds to dispute the charge or demand a refund.

The Consumer Protection Act also grants you the right to cancel any subscription within a reasonable timeframe-typically 14 to 30 days of purchase or renewal-without penalty. Trial offers must allow cancellation before the trial ends without automatic renewal unless you explicitly consent to being charged. Tocancel emphasizes that these rights exist whether or not Outside's terms mention them; they are yours by law.

What to do if Outside refuses to cancel or refund

If Outside Magazine ignores your cancellation request or refuses to process a refund despite valid grounds, escalate your complaint to your provincial consumer protection authority. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, contact the Consumer Protection BC office. Other provinces have equivalent agencies. File a formal complaint with proof of your cancellation request (email confirmation, registered mail receipt, or screenshots) and the refusal.

Your provincial consumer protection office has legal power to investigate, require refunds, and levy penalties against businesses that violate the Consumer Protection Act. Tocancel recommends you document every communication with Outside-dates, names, email addresses, and phone numbers-before escalating to your consumer protection authority.

What happens after you cancel Outside Magazine

Understanding what occurs after cancellation helps you avoid confusion and unnecessary contact with Outside.

Access and billing after cancellation

If you cancelled a digital membership, your access to Outside+ and the digital archive ends on your final renewal date. You may lose app access immediately, or the app may remain installed but require a paid subscription to open. You will not be charged again after your billing cycle ends, and no surprise charges should appear on your card thereafter. If they do, contact your card issuer immediately and reference your cancellation confirmation.

If you cancelled a print subscription, no further physical magazines should arrive. Allow 2-3 weeks after your cancellation confirmation for the postal system to fully process the stop-delivery instruction. If you receive one final issue after cancelling, that is normal-it may have been in transit when your cancellation was processed.

Emails and marketing messages after cancellation

Outside Magazine may continue to send you promotional emails for a short period after cancellation. These are typically automated and will stop within 1-2 weeks. If you receive marketing emails beyond that timeframe, click "Unsubscribe" at the bottom of the email or ask Tocancel for escalation guidance. Outside is not required to keep you subscribed to marketing lists, but you have the right to opt out at any time under Canadian anti-spam law (CASL).

Common mistakes to avoid when cancelling

Cancelling a subscription can feel stressful, especially if you are uncertain about the process. Here are pitfalls that delay or derail cancellation so you can sidestep them entirely.

Mistake 1: cancelling on the wrong platform

If you subscribed through Apple App Store but attempt to cancel through the Outside website, your subscription remains active and you continue to be charged. The billing system does not talk across platforms. Always cancel on the platform where you were originally billed-this is your single source of truth. Check your bank or credit card statement to confirm which platform charged you, then cancel there.

Mistake 2: forgetting to confirm cancellation in writing

A cancellation is not final until you have written proof. Screenshots of "cancel" buttons are not proof that the system processed your request. Always wait for a confirmation email from Outside or your app store provider, then save that email indefinitely. If you cancel by mail, retain your Canada Post receipt and tracking number. Tocancel has helped thousands of consumers recover refunds because they kept this proof when companies later claimed no cancellation request was received.

Mistake 3: sending a cancellation letter to the wrong address

For print subscriptions, the fulfillment house P.O. Box is the only correct address. Sending your cancellation request to Outside's corporate headquarters in Boulder, Colorado wastes 2-4 weeks because corporate staff will not process it and may not forward it to the fulfillment house. Verify the fulfillment house address on your subscription card or a recent magazine before posting your letter.

Mistake 4: not cancelling before a trial period ends

Trial offers convert to paid subscriptions automatically if you do not cancel by the trial end date. Set a phone reminder 5 days before your trial expires so you have time to cancel without rushing. If the trial already converted and you were charged, contact Outside immediately to request a refund on the grounds that the trial conversion terms were not clear.

How to avoid re-subscription and manage your digital life

After you cancel, take steps to prevent accidental re-subscription or duplicate memberships.

Audit your current subscriptions

Log into your Apple ID settings, Google Play account, and credit card or bank portal. Search for any active Outside Magazine subscriptions you may have forgotten about. Many Canadians carry multiple subscriptions under different email addresses without realizing it. Tocancel encourages you to cancel any duplicates now and then set a monthly spending audit as a habit-review all recurring charges on your statements every month to catch unwanted subscriptions early.

Update your payment methods securely

If you used a debit card to subscribe, consider updating your payment method on file so the old card cannot be re-used if Outside attempts to re-bill you without authorization. Some payment providers also allow you to create single-use card numbers for subscriptions, reducing the risk of unauthorized recurring charges.

Pricing and subscription options reference

Understanding the cost of Outside Magazine subscriptions helps you determine whether re-subscribing later makes financial sense.

Monthly subscriptions cost more per month than annual plans but offer more flexibility and lower cancellation friction. Annual subscriptions save money but require longer commitment and certified mail cancellation for print editions.

Comparison: Outside Magazine vs. alternative outdoor publications

If you are uncertain whether to cancel, compare Outside Magazine to other outdoor lifestyle publications available in Canada.

Explore magazine and Canmore publications cost significantly less and focus on Canadian outdoor destinations. If price is your cancellation reason, switching to a Canadian alternative may be worthwhile.

How to submit your cancellation

Use the correct method based on your subscription platform to ensure your cancellation request reaches the right team.

Fulfillment house address for print subscriptions

For print edition cancellations, send your registered letter to the fulfillment house P.O. Box listed on your subscription card or recent magazine. Do not send to Outside's corporate office in Boulder, Colorado-that address does not process print subscription cancellations.

Include the following in your cancellation letter:

• Your full name as it appears on the subscription
• Your complete mailing address
• Your subscription account number (if available)
• Daytime phone number
• Requested cancellation effective date
• A request for written confirmation of cancellation

Send via Canada Post Xpress Post or Certified Mail with Proof of Delivery. Keep your postal receipt and tracking number as proof for 1 year. This is the only method recognized by the fulfillment house for print subscription cancellations in Canada.

Digital subscription cancellation contacts

For Outside+ or digital-only subscriptions purchased directly through outsideonline.com, cancel through your online account dashboard (no mailing address needed). For app-store subscriptions, cancel through the Apple App Store or Google Play Store app on your device. Neither method requires contact with Outside corporate offices.

Final steps and summary

Cancelling Outside Magazine in Canada is straightforward once you identify your subscription type and follow the correct process. Digital subscriptions cancel online within minutes; print subscriptions require certified mail and take 2-3 weeks to process. Refunds depend on the platform and your original purchase date but typically process within 7-30 business days.

Your consumer rights under the Canadian Consumer Protection Act protect you from unfair billing, require clear disclosure of cancellation terms, and empower you to escalate complaints to your provincial consumer protection office if Outside refuses to honour your request. Document all cancellation communications, keep confirmation emails and postal receipts, and never rely on verbal confirmations alone.

Tocancel has helped thousands of consumers cancel subscriptions with confidence, recover refunds, and understand their legal rights. If you encounter resistance from Outside Magazine, Tocancel recommends you gather your cancellation proof and contact your provincial consumer protection authority for official enforcement. You have the power to end this subscription on your terms-take action today and reclaim control of your spending.