Cancel Clipmyhorse: The Right Way

How to cancel ClipMyHorse.TV and protect your equestrian streaming budget

Understanding ClipMyHorse.TV and why canadians are cancelling

ClipMyHorse.TV is a German-operated streaming platform that broadcasts live equestrian events and maintains an archive of competition footage through subscription memberships. The service automatically renews your subscription each month or year, charging your payment method without requiring re-approval before each billing cycle. If you've decided equestrian streaming no longer fits your budget, viewing habits, or expectations, cancelling before your next renewal date stops unwanted charges and protects your wallet.

Why you might keep or cancel your subscription

You should keep your ClipMyHorse.TV membership if you regularly watch live horse events, breed updates, or professional training videos. You have strong reasons to cancel if you've stopped watching after the trial period, find the content library limited compared to what you expected, or prefer free equestrian resources available online. Many Canadian subscribers cancel within the first 30 days, and that's entirely normal and within your legal rights as a consumer.

The top reasons canadians are cancelling right now

Cost is the primary driver. Annual plans run between C$348 for standard access and C$1,044 for premium features, and many subscribers signed up during promotional offers only to face full pricing at renewal. Limited mobile app functionality frustrates others-the web interface works smoothly, but cancelling through iOS or Android requires you to switch to a desktop browser, creating unnecessary friction. If you've experienced billing issues, found customer support unresponsive, or discovered that live events don't align with your schedule, cancellation makes sense. Tocancel resources help thousands of Canadian consumers recognize when subscription costs no longer justify the service you receive.

Your consumer protection rights in canada

Canadian law gives you specific legal protections when you cancel an online subscription.

The 14-day withdrawal window is your strongest legal protection

Canadian consumer protection law grants you a statutory 14-day right of withdrawal from the moment you sign the contract with ClipMyHorse.TV. This means you can cancel within 14 days and receive a full refund, even if you have watched videos, attended live streams, or otherwise used the service. The 14-day clock starts when you complete your subscription purchase and receive your confirmation email, not when you first log in to watch content.

Your legal position is straightforward: during this window, the company cannot force you to keep the subscription or charge you for the service if you change your mind. Keep your confirmation email-it proves your contract date and is essential if you later need to dispute a refund claim.

Critical warning: If you explicitly request that ClipMyHorse.TV start the service immediately and you acknowledge in writing that you are waiving the withdrawal period, that 14-day right disappears once the service begins. Never tick a box or agree to "immediate service" unless you are absolutely certain about the purchase.

Your rights after the 14-day period expires

Once the 14-day withdrawal window closes, you can still cancel at any time to stop automatic renewal. However, your refund eligibility changes. Pre-paid fees you haven't yet used may be refundable on a pro-rata basis-meaning you receive a day-by-day refund for the unused portion of your subscription. Whether ClipMyHorse.TV honors a pro-rata refund depends on their stated terms and your ability to request it clearly in writing.

Document everything from the moment you decide to cancel. Keep all emails from ClipMyHorse.TV, screenshots of your account balance and renewal dates, and copies of your cancellation requests. If the company refuses a legitimate refund claim after you've cancelled, you can escalate to the consumer authority in your province or contact the Competition Bureau, which enforces Canada's consumer protection laws at the federal level. Your documented record becomes your proof if you need to pursue a chargeback or complaint.

How to cancel ClipMyHorse.TV via the website

Logging into your account and cancelling through the web interface is the fastest, most documented method available.

Step-by-step web cancellation process

Cancelling online leaves you with immediate email confirmation and the clearest proof that you submitted your request. This method eliminates postal delays and prevents the company from claiming it never received your cancellation.

1. Visit clipmyhorse.tv in your web browser and log into your account using your email address and password.
   • If you've forgotten your password, click the "Forgot password?" link and check your inbox for the reset email from ClipMyHorse.TV.
   • If you don't see the reset email within 5 minutes, check your spam folder before requesting another reset.
2. Click on your profile icon or navigate to Account Settings, typically found in the top right corner or in the main menu.
   • On mobile browsers, tap the menu icon (three horizontal lines) in the top left or right to reveal the full navigation menu.
3. Select the Membership or Subscription tab.
   • This section displays your current plan type, monthly or annual price in CAD, next billing date, and renewal status.
4. Look for the Cancel Membership button or link and click it.
   • The button may be labeled as "Cancel Subscription," "Cancel Membership," or "End Membership" depending on your account region.
   • If you cannot locate the button, scroll to the bottom of the Membership section-it may appear below your current plan details.
5. Review the cancellation confirmation page and confirm that you want to proceed.
   • ClipMyHorse.TV may display a final offer or discount to keep you subscribed-decline this if you are certain you want to cancel.
   • Never select "pause" or "freeze" if you want to fully cancel; these options defer cancellation and continue charging.
6. Submit your cancellation request and wait for the confirmation email.
   • Check your inbox (and spam folder) within 10 minutes for a confirmation email from ClipMyHorse.TV stating your cancellation is complete.
   • Screenshot or save this email-it is your proof of cancellation and you may need it for a refund dispute.

What to do if you cannot find the cancel button online

Some users report difficulty locating the cancellation option within the account dashboard. If the cancel button is not visible, try logging out and back in, as the interface may not display correctly. If the button remains missing, contact ClipMyHorse.TV customer support via your account settings and request written confirmation of your cancellation request. Document all correspondence-you will need it if the company later claims it never received your cancellation.

Alternative cancellation methods if web cancellation fails

If you cannot cancel online, Canada's consumer protection laws ensure you have other legal paths to end your subscription.

Email cancellation with proof of receipt

Send a cancellation email directly to ClipMyHorse.TV's support address (found in their terms of service or website footer). Use registered email or a method that provides read receipts so you have proof the company received your request. Write a clear, brief message: "I wish to cancel my ClipMyHorse.TV subscription effective immediately. Please confirm cancellation in writing." Include your full account email and any account or reference numbers you have. Save the entire email thread and any delivery confirmation.

Certified mail as a backup cancellation method

If email cancellation fails or the company disputes receiving your request, send your cancellation notice by registered or certified mail. This method creates a paper trail and proves delivery. Write your cancellation letter on plain paper, include your full name, email address, and account details, and state clearly: "I am cancelling my ClipMyHorse.TV subscription effective immediately." Send it to the address listed in the service terms. Keep your receipts and tracking numbers-Tocancel advises that this documented approach protects you if the company later claims it never processed your cancellation.

Chargeback through your bank if the company refuses to refund

If you cancelled within the 14-day withdrawal window and ClipMyHorse.TV refuses to issue a refund, you can dispute the charge with your bank or credit card company. Contact your financial institution and explain that you cancelled within the legal withdrawal period and the company has not refunded your fees. Your bank will investigate and may reverse the charge on your behalf. Have your cancellation confirmation and all correspondence with ClipMyHorse.TV ready to submit.

Pricing and billing information for ClipMyHorse.TV

Understanding what you are paying for helps you decide whether cancellation is right for you.

If you signed up on a promotional rate (sometimes 50% off the first month or first three months), your renewal will default to full pricing unless you cancel before the promo period expires. Tocancel recommends setting a calendar reminder two weeks before your renewal date so you can cancel before being charged the full price.

What happens after you cancel your subscription

Knowing what to expect after cancellation reduces anxiety and helps you plan your next steps.

Immediate changes after cancellation

Once your cancellation is processed and confirmed, you retain access to your account and any previously downloaded or saved content until the end of your current billing period. You will not be charged again after your current subscription term ends. Any automatic renewal scheduled for your next billing date will be cancelled and will not process. If you cancelled mid-cycle (not on a renewal date), your pro-rata refund eligibility depends on ClipMyHorse.TV's refund policy and your request for reimbursement.

Refund timelines and how to follow up

If you cancelled within the 14-day withdrawal window, ClipMyHorse.TV is legally required to process your refund within 30 days. If you cancelled after 14 days and requested a pro-rata refund, the company will either honor it according to their stated policy or deny it-in which case, you have grounds to escalate to your provincial consumer authority. Monitor your bank account or credit card statement for the refund. If 30 days pass and no refund appears, contact your bank immediately and provide them with your cancellation confirmation email and the company's refusal to refund.

Your access after the billing cycle ends

On the day your final billing cycle ends, ClipMyHorse.TV will disable your login credentials and remove your access to all live streams and archived content. You will no longer be able to watch any videos through the platform. Make sure you download or save any important clips or recordings before this date if you need them for training, breeding records, or personal use.

Common mistakes to avoid when cancelling ClipMyHorse.TV

Many subscribers make small errors that delay refunds or lose their cancellation proof-here's how to stay on track.

Mistake 1: confusing "pause" with "cancel"

Some services offer a "pause membership" option that temporarily stops access but continues charging you a small maintenance fee. If you select "pause" instead of "cancel," your subscription will restart after 30 or 60 days and begin charging you again. Always select cancel or terminate if you want the subscription to end permanently. Double-check the confirmation page to confirm the label says "cancellation" or "subscription ended," not "paused" or "suspended."

Mistake 2: not saving your cancellation confirmation email

Your confirmation email is your only proof that you submitted a cancellation request on a specific date. If ClipMyHorse.TV later claims it never received your cancellation or disputes your refund, this email is your defense. Screenshot or forward the confirmation to a personal email address you maintain long-term, then save it to your computer or cloud storage. Do not rely on finding it later in your inbox-create a separate folder for subscription cancellations.

Mistake 3: cancelling too close to your renewal date

If you cancel on the same day your subscription renews, the company may process the renewal charge before processing your cancellation request. Submit your cancellation at least 3 to 5 business days before your renewal date to ensure it is processed first. Check your next billing date in your account settings and count backward-if renewal is in 4 days or fewer, contact customer support immediately by phone or registered email to expedite the cancellation and prevent the final charge.

Mistake 4: not requesting a refund in writing if it is not automatic

ClipMyHorse.TV may not automatically refund you, even if you cancelled within the 14-day window. Send a formal written refund request to customer support, citing your cancellation date and the 14-day consumer protection window in Canadian law. Reference the Competition Act or your provincial Consumer Protection Act in your email. Request written confirmation that your refund has been processed. This creates a documented record and shows the company that you understand your rights-many will then honor the refund to avoid escalation.

Your checklist for successful cancellation

Use this checklist to ensure you cancel safely and retain all necessary proof.

• Note your next billing date from your ClipMyHorse.TV account (found in Membership settings)
• Calculate your cancellation deadline: aim for 3 to 5 business days before renewal
• Log into your account and cancel online, or prepare your cancellation email or letter
• Submit your cancellation request and take a screenshot or save the confirmation email immediately
• Forward your confirmation email to a personal email address or save it to cloud storage as a backup
• If you cancelled within 14 days of purchase, send a written refund request within 24 hours
• Check your bank account or credit card 5 to 7 days after cancellation to verify no charge was processed
• Monitor your account for 30 days to confirm your refund appears (if applicable)
• If no refund arrives after 30 days and you are entitled to one, contact your bank for a chargeback
• If ClipMyHorse.TV refuses to refund you after 14 days, file a complaint with your provincial consumer protection office or the Competition Bureau

How tocancel helps you cancel with confidence

Cancelling a subscription should not require legal expertise or hours of research.

Tocancel is designed to walk you through the cancellation process step-by-step, translate your consumer rights into plain language, and give you the exact wording to use when communicating with companies. Whether you need help drafting a cancellation email, understanding your refund entitlements, or escalating a dispute with a service provider, Tocancel breaks down the process into clear, actionable tasks. Tocancel has helped thousands of Canadian consumers cancel unwanted subscriptions and recover refunds they were legally entitled to receive.

If ClipMyHorse.TV refuses to honour your cancellation request or denies a refund you are entitled to, Tocancel can help you prepare a formal complaint for your provincial consumer protection authority. You are not required to accept the company's first answer-Canadian law and Tocancel's resources empower you to push back, escalate, and recover your money if the law is on your side.

Final steps after successful cancellation

Once you have cancelled ClipMyHorse.TV, a few follow-up actions protect you and close the loop.

Review your bank and credit card statements

Check your statement 5 to 10 days after cancellation to confirm ClipMyHorse.TV did not process a final charge. If an unexpected charge appears after your cancellation confirmation date, contact your bank immediately and reference your cancellation email as proof the charge was unauthorized. Your bank can reverse it on your behalf.

Monitor for unexpected recharges

Some services reactivate subscriptions if they detect a refund dispute or chargeback. Check your account access 30 days after cancellation to confirm you can no longer log in. If you receive a new charge or if your account reactivates, contact your bank and file a complaint with Tocancel's escalation guidance-this violates Canadian consumer protection law.

File a complaint if necessary

If ClipMyHorse.TV breaches your cancellation request or refuses a refund you are entitled to under the 14-day withdrawal rule, you have the right to lodge a formal complaint. Contact your provincial consumer protection office or the Competition Bureau. Provide your cancellation confirmation email, any refund requests you submitted, and your bank statement showing the charge or lack of refund. Tocancel can help you draft this complaint and ensure it addresses all relevant legal points.

Contact information and escalation address

If you need to send a formal cancellation letter or lodge a complaint, use the following approach:

Preferred method: Registered or certified mail to ClipMyHorse.TV's address (listed in their terms of service or website footer). Your letter should read: "I hereby cancel my ClipMyHorse.TV subscription effective immediately. Please confirm cancellation and process any applicable refund within 14 days." Include your account email, full name, and the date of purchase.

Escalation: If ClipMyHorse.TV does not respond within 14 days, file a complaint with the Competition Bureau (Canada's federal consumer authority) at www.competitionbureau.gc.ca or contact your provincial consumer protection office. Provide all documentation: cancellation confirmation, refund requests, and correspondence with the company.

Tocancel has helped thousands of Canadian consumers navigate subscription cancellations, understand their rights, and recover refunds they were entitled to receive. Whether your issue with ClipMyHorse.TV involves a technical barrier to cancellation, a refused refund, or ongoing charges after your cancellation request, Tocancel provides the clarity and templates you need to resolve it confidently. Your consumer rights are real, your legal protections are solid, and you have the power to cancel, refund, and move forward.