Cancel Nickhits: The Right Way

How to cancel NickHits in canada and recover your money

What is NickHits and why you might want to cancel

NickHits (also branded as Nick+) was a streaming add-on subscription that gave you access to curated Nickelodeon and Nick Jr. programming through Amazon Prime Video Channels and Apple TV Channels in Canada. The service launched on Amazon Prime Video in December 2019 and expanded to Apple TV in November 2020, but Paramount discontinued it entirely in Canada on August 31, 2022. If you're still seeing charges or renewal notices for this service, you're not alone-and Tocancel is here to help you understand your rights and take confident action to stop unwanted payments.

Because NickHits no longer exists in Canada, any active subscriptions should have ended automatically. However, billing errors, forgotten subscriptions, and unauthorized charges can persist long after a service shuts down. This guide walks you through cancelling NickHits on both platforms, understanding your refund rights under Canadian law, and reclaiming any money you shouldn't have paid. Therefore, even if you subscribed years ago and forgot about it, taking action today could return dollars to your account.

Why cancel NickHits today

The primary reason to cancel is straightforward: the service no longer operates in Canada. If you're still being charged, you're paying for content you can't access. Tocancel has helped thousands of Canadian consumers recover funds from discontinued or forgotten subscriptions, and you deserve the same clarity and action. Any charge after August 31, 2022, is a refund opportunity worth pursuing immediately.

How much you may have overpaid

Every month NickHits charged you, that recurring amount left your account. Even a $5 monthly subscription adds up to $60 annually-and if you were charged after the service ended, those charges represent pure loss. Document every charge you can find; this evidence becomes your leverage when requesting refunds from Amazon or Apple.

Pricing and billing history of NickHits in canada

Understanding what you paid helps you track refund claims and spot unauthorized billing.

If you subscribed before August 2022 and never manually cancelled, you may have been charged beyond the discontinuation date. This means any charge appearing on your statement after August 31, 2022, is an automatic refund candidate. Tocancel recommends you act on this immediately by gathering your billing records and contacting the platform.

Track your billing history now

Before you cancel, gather evidence of what you paid. Log into your Amazon or Apple account and export your transaction history for the past three years. Note every charge labeled "NickHits," "Nick+," or "Nickelodeon," especially any appearing after August 31, 2022. Screenshot everything and save it to a folder; you'll need this proof if you dispute charges with your credit card issuer or escalate to your provincial consumer protection office.

Your consumer rights in canada

Canadian law protects you when it comes to recurring charges and subscription cancellations; know your rights so you can stand firm if a platform tries to delay your refund.

Federal and provincial consumer protection laws

Under the Competition Act (federal) and the Consumer Protection Act (which varies by province), subscription services must disclose renewal terms clearly before you're charged. They must also provide a simple, accessible cancellation method. Your legal position is strong: you cannot be charged after a service is discontinued unless you explicitly agreed to a different arrangement. If Amazon or Apple failed to notify you that NickHits was ending, or if they made cancellation difficult, that violates your consumer rights.

Most provinces also require "negative option" billing (automatic renewal) to include a clear, easy cancellation mechanism. Since NickHits is discontinued, any ongoing charge represents a breach of this requirement. This means you have grounds to request a full refund of all charges after August 31, 2022.

Your escalation path if the platform refuses

If Amazon or Apple refuses to refund charges after the service ended, you can file a complaint with your provincial consumer protection authority. Ontario residents contact the Ministry of Government and Consumer Services; British Columbia residents contact the Office of the Registrar of Mortgage Brokers (Consumer Protection BC); Alberta residents contact Service Alberta; and Quebec residents contact the Office of the Protecteur du consommateur. Each province has enforcement power to compel refunds and levy fines against companies that violate consumer protection rules. Therefore, companies take these complaints seriously.

How to cancel NickHits on amazon prime video

Cancelling through Amazon Prime Video is the fastest method and gives you the clearest record of cancellation.

1. Log in to your Amazon account on amazon.ca
   • Use the email address and password associated with your Prime membership
   • If you don't remember your password, select "Forgot your password?" to reset it
2. Navigate to Your Account (top right corner)
   • Hover over "Account and Lists"
   • Select "Your Account" from the dropdown
3. Find the Memberships and Subscriptions section
   • Scroll down on your account page
   • Look for "Digital content and devices" or "Subscriptions"
   • Select "Manage your subscriptions"
4. Locate NickHits or Nick+ in your active channels list
   • If you don't see it listed, the subscription may already be cancelled-check your email for confirmation
   • If it appears, the channel is still active and you will be charged
5. Select Edit or the channel name
   • A details panel will open showing your subscription status
   • Look for a "Cancel subscription," "Unsubscribe," or "Remove" button
6. Confirm the cancellation
   • Amazon will ask you to confirm and may offer a discount to keep the channel
   • Select "Cancel subscription" or "Unsubscribe" to proceed
   • You will receive an on-screen confirmation and an email confirmation within minutes
7. Screenshot your confirmation email
   • Save this proof for your records
   • This email confirms you cancelled before the next billing date

Your cancellation takes effect immediately, and you will not be charged at the next billing cycle. Amazon's system is reliable, and your confirmation email serves as legal proof of cancellation if you later need to dispute any charge.

How to cancel NickHits on apple TV

Cancelling through Apple TV requires a slightly different process depending on your device, but the result is the same: immediate stop to all charges.

1. On your iPhone, iPad, or Mac, open the TV app
   • If you're on another device (Android, Roku, Fire TV), visit settings within the TV app and look for "Subscriptions" or "Manage subscriptions"
2. Tap or click your profile icon (usually in the top corner or bottom menu)
   • Select "Account"
3. Select Manage Subscriptions
   • You will see a list of all active TV channel subscriptions
   • NickHits or Nick+ will appear if it's still active
4. Tap on NickHits or Nick+
   • A details screen will appear showing your subscription status and next billing date
5. Select Cancel Subscription or Unsubscribe
   • Apple will confirm your cancellation request
   • You will see a message stating your subscription has been cancelled
6. Request a refund if you were charged after August 31, 2022
   • Select "Report a Problem" on your subscription page
   • Explain that NickHits was discontinued in Canada on August 31, 2022, and you were charged after that date
   • Request a refund for all charges after the service ended
7. Screenshot your cancellation confirmation
   • Save this image as proof
   • Apple will also email you a confirmation within 24 hours

Apple's cancellation process is immediate, and you will not see any further charges. If Apple denies your refund request, Tocancel advises you to escalate to your provincial consumer protection office with your billing records and proof of cancellation.

What to do after you cancel NickHits

Cancelling is only half the battle-follow these steps to ensure the charge stops and you recover any money you're owed.

Monitor your next billing date

Your cancellation takes effect immediately, but it's wise to watch your account for one more billing cycle to confirm no charge appears. Set a calendar reminder for the date your next payment would have been due (usually 30 days after cancellation). Log back into Amazon or Apple on that date and verify the charge did not go through. If a charge appears after cancellation, contact the platform's support team immediately with your cancellation confirmation email.

Request a refund for overcharges

If you were charged after August 31, 2022 (when NickHits ended in Canada), you have a strong case for a refund. Contact Amazon or Apple support directly through their help centers and explain that you were billed for a discontinued service. Provide your billing history as evidence. Most major platforms will approve a refund for charges after a service discontinuation. If they refuse, Tocancel recommends you dispute the charges through your credit card issuer-banks and credit card companies often side with consumers in these disputes and will reverse unauthorized charges.

Request a refund through your credit card issuer

If Amazon or Apple refuses to refund charges within 10 business days, contact your credit card company or bank. Tell them you were charged for a service that was discontinued and no longer available in Canada. Provide your screenshots of the charges and your cancellation confirmation. Credit card companies have dispute resolution processes that favor consumers in cases of unauthorized or misleading billing. This process typically takes 30-60 days, but you will usually receive your refund.

File a complaint with your provincial consumer protection office

If you've tried direct refund requests and credit card disputes without success, escalate to your provincial authority. In Ontario, contact the Ministry of Government and Consumer Services at 1-800-889-9768 or online at ontario.ca. In British Columbia, contact Consumer Protection BC at consumerprotectionbc.ca. In Alberta, contact Service Alberta at 1-877-427-4088. In Quebec, contact the Office of the Protecteur du consommateur (Ombudsman) at protecteurduconsommateur.qc.ca. These agencies have the power to compel refunds and investigate billing practices. Tocancel encourages you to file a complaint if the platform is uncooperative-your case may help protect other consumers too.

Common mistakes to avoid when cancelling

Many consumers make missteps during cancellation that delay refunds or leave them vulnerable to further charges. You're taking the right steps by reading this guide, so avoid these pitfalls.

Mistake 1: cancelling but not confirming

After you click "cancel," some platforms show a confirmation screen, but don't assume the job is done. Always wait for the confirmation email from Amazon or Apple before considering the cancellation complete. If you don't receive an email within 24 hours, log back in and verify the subscription is no longer active. A confirmation email is your legal proof of cancellation and protects you if a charge appears later.

Mistake 2: not documenting charges after the service ended

If you were charged after August 31, 2022, that's your refund opportunity. Many consumers ignore charges after a service ends, assuming they'll sort themselves out. They won't. Take screenshots of every charge after the discontinuation date and keep them in a folder. This documentation becomes essential if you need to dispute with your credit card company or file a consumer complaint.

Mistake 3: assuming the platform will refund automatically

Platforms do not automatically refund charges for discontinued services. You must request the refund explicitly. Don't assume silence means approval-follow up within 10 business days if you don't hear back. If the platform denies your request, escalate immediately to your credit card issuer or provincial authority. Waiting allows the refund window to close, making recovery harder.

Mistake 4: not saving your cancellation confirmation

Your cancellation email is your legal proof that you acted in time. Save it, print it, and store it with your other financial records. If a charge appears on your statement after cancellation, this email proves you cancelled before that billing date. Without it, you'll need to rely on the platform's records, which may be harder to access.

When NickHits was active: a comparison of the platforms

Both Amazon Prime Video and Apple TV offered NickHits during its operational period, but the platforms handled billing differently. This table shows what you faced on each platform and how your refund rights compare.

Both platforms have equivalent cancellation processes and refund obligations. Choose whichever platform you used, follow the steps above, and you'll have the same legal standing to request refunds for charges after August 31, 2022.

Your next step: take action today

Cancelling NickHits is free, takes fewer than 10 minutes, and can recover money from your account. The longer you wait, the harder it becomes to prove you were charged after the service ended. Log into your Amazon or Apple account right now, navigate to your subscriptions, and cancel NickHits. If you spot charges after August 31, 2022, request a refund immediately. Tocancel has helped thousands of Canadian consumers recover funds from discontinued subscriptions, and you have every right to do the same. Your provincial consumer protection laws are on your side-use them.

Start today: open Amazon.ca or the Apple TV app, find your subscriptions, and cancel NickHits. Save your confirmation email. If you were overcharged, file a refund request within the next 10 days. Take control of your account and your money-Tocancel is here to empower you to do it.

Need help? contact us

For more guidance on cancelling subscriptions in Canada, visit Tocancel.com. If you have questions about your refund rights or need support escalating your complaint to your provincial consumer protection office, Tocancel provides free, clear advice every step of the way.