Cancel VidAngel: Step-by-Step Guide

How to cancel VidAngel and reclaim your streaming freedom

What VidAngel is and why canadians use it

VidAngel is a streaming service that overlays content filtering tools onto movies and TV shows, letting you customize what you watch. Instead of skipping scenes manually, you apply filters to remove violence, language, adult content, or other material you'd rather avoid. It works across web browsers, mobile apps, and certain streaming platforms like Roku and Apple devices.

For Canadian families seeking family-friendly viewing options or anyone wanting more control over their media consumption, VidAngel offers a unique appeal. But subscription costs add up, and if the filtering features aren't delivering what you expected, cancellation is your answer. Tocancel is here to guide you through every step of ending your VidAngel account with confidence.

VidAngel subscription options in canada

VidAngel pricing varies depending on where you subscribe and which platform you use. Below is a snapshot of typical VidAngel costs:

Should you cancel VidAngel

Cancel VidAngel if filtering isn't matching your needs, you've found a cheaper alternative, or you simply want to reduce your monthly subscriptions. Before you cancel, review your account to confirm you're not in the middle of content you want to finish, check whether you've used your money-back guarantee (if eligible), and decide whether you want your account data deleted after you leave.

Your cancellation decision is entirely yours, and Tocancel supports you taking action whenever it serves your interests.

Your consumer rights when cancelling VidAngel

As a Canadian consumer, you have clear legal protections when cancelling a subscription service.

Consumer protection act protections in canada

Under Canada's Consumer Protection Act and provincial equivalents (such as Ontario's Consumer Protection Act), you have the right to cancel a subscription service within a reasonable timeframe and without penalty. VidAngel must provide you with a clear, simple cancellation method that matches the ease of signing up.

Your legal position is straightforward: if VidAngel makes cancellation deliberately difficult, hidden, or impossible to complete online, you can report the company to your provincial consumer protection authority. This includes the Ontario Office of the Attorney General, British Columbia's Consumer Protection BC, or your local provincial regulator.

You also have the right to receive confirmation of your cancellation in writing (by email is acceptable). If VidAngel continues charging you after you've cancelled, you can dispute the charges with your payment provider or your bank.

Your refund rights and timeline

VidAngel operates a 30-day money-back guarantee for new subscribers. This means if you're unhappy with the service within 30 days of your first payment, you can request a full refund without penalty.

After your 30-day window closes, you're entitled to cancel at any time, but refunds for unused time depend on VidAngel's refund policy. Many streaming services do not refund unused portions of your subscription once the money-back period has expired. However, you have the right to demand a refund if VidAngel breaches its contract with you (for example, if the filtering features stop working or the service becomes unavailable in Canada).

If VidAngel refuses a legitimate refund, file a complaint with your provincial consumer protection office or contact your credit card company to dispute the charge.

How to cancel VidAngel through each platform

Your cancellation method depends on where you subscribed, so follow the pathway that matches your sign-up choice.

Cancel VidAngel through the website

If you subscribed directly through VidAngel.com, use the web dashboard to cancel:

1. Go to VidAngel.com and log in with your email and password.
2. Click your profile icon or username in the top right corner.
3. Select Account from the dropdown menu.
4. Scroll down and click Cancel Subscription.
5. Read the cancellation confirmation and any final offers to keep you as a customer.
6. Click the final confirmation button to complete the cancellation.
7. Screenshot the confirmation page as your proof of cancellation.

Your subscription stays active until the end of your current billing cycle even after you cancel. You won't be charged after that date.

Cancel VidAngel through apple app store

If you subscribed via your Apple device or iTunes account, manage your subscription through Apple settings:

1. Open Settings on your iPhone, iPad, or Mac.
2. Tap or click your name at the top of the screen.
3. Select Subscriptions.
4. Find and tap VidAngel from the list.
5. Click Cancel Subscription.
6. Confirm your choice by selecting Confirm.
7. Take a screenshot showing the cancellation confirmation.

Apple does not send a separate cancellation email. Check your subscription settings a few days after canceling to confirm VidAngel no longer appears in your active subscriptions list.

Cancel VidAngel through google play store

If you subscribed via your Android device or Google Play account, follow these steps:

1. Open Google Play Store on your Android device.
2. Tap your profile icon in the top right corner.
3. Select Manage subscriptions.
4. Tap VidAngel.
5. Click Cancel subscription.
6. Follow the prompts to confirm your cancellation.
7. Screenshot the final confirmation screen.

Google Play will send you a cancellation confirmation email within a few hours. Your subscription remains active until the end of your current billing period.

Cancel VidAngel through roku channel

If you subscribed through Roku, cancel via your Roku account or the Roku website:

1. Visit the Roku website or open your Roku device's menu.
2. Go to Account and select Manage subscriptions.
3. Find VidAngel in your subscription list.
4. Click or select Cancel subscription.
5. Confirm the cancellation when prompted.
6. Save confirmation details for your records.

Roku typically processes cancellations within 24 hours. You'll remain able to use VidAngel until your current billing cycle ends.

What happens after you cancel VidAngel

Understanding what to expect after you submit your cancellation request removes uncertainty and helps you plan your next streaming choice.

Timeline and access after cancellation

Once you cancel VidAngel, your subscription remains active through the end of your current billing period. This means if you cancelled on the 15th of the month but your billing cycle ends on the 30th, you can continue filtering and watching until the 30th at no extra charge.

After your billing cycle ends, your access to VidAngel stops. You will not be able to log in or use any filtering features. Any content you were watching will become inaccessible.

If you're within your 30-day money-back window, cancellation triggers a refund to your original payment method within 5-10 business days. Check your bank or payment account to confirm the refund has processed.

Preventing accidental recharges

After cancelling, watch your payment statements for the next two billing cycles to ensure VidAngel has not charged you again. If you spot an unwanted charge after cancellation, contact your bank or credit card company immediately and request a chargeback. Most financial institutions will reverse fraudulent subscription charges within 30-60 days.

Also delete VidAngel from your saved payment methods on the platform where you subscribed (Apple, Google, Roku, etc.). This extra step prevents accidental recharges if you accidentally tap "Subscribe" in the future.

Common cancellation mistakes and how to avoid them

Cancelling a subscription can feel straightforward, but small missteps often lead to unnecessary charges or forgotten accounts. Here's how to stay ahead of the most common pitfalls.

Confusing pause with cancellation

Some streaming services offer a "pause" option instead of outright cancellation. If you pause VidAngel, your subscription does not end, and you will be charged again when your pause period expires. Always select "Cancel subscription," never "Pause" or "Put subscription on hold."

Verify the exact wording on the screen before you confirm. If the button says anything other than "Cancel," do not click it.

Cancelling on the wrong platform

If you signed up through Apple but try to cancel through the VidAngel website, your cancellation won't process. Your subscription is tied to the platform where you purchased it. You must cancel on the same platform where you subscribed.

Double-check your email receipts or bank statements to see which platform charged you, then cancel through that exact platform.

Forgetting to screenshot your confirmation

Without proof of cancellation, you have limited recourse if VidAngel charges you after you've cancelled. Tocancel recommends taking a screenshot of every cancellation confirmation page and saving it in a dedicated folder on your computer.

Also save the confirmation email (if one is sent). These documents serve as your proof if you need to dispute a charge or file a complaint with a consumer protection authority.

Not checking your bank statement

Tech glitches and billing errors happen. Always monitor your bank or credit card statements for 60 days after cancelling to catch any lingering charges. If you see a VidAngel charge after your cancellation date, immediately contact your bank to dispute it.

Most banks will issue a provisional credit within 10 business days and complete their investigation within 45 days.

Refund options and dispute process

Tocancel understands that sometimes you need your money back. Here's exactly how to request a refund and escalate if VidAngel refuses.

Refund eligibility and timeframes

You are eligible for a full refund in these scenarios:

• You cancel within 30 days of your first payment (VidAngel's money-back guarantee).
• VidAngel fails to deliver the service as advertised (filters don't work, app crashes, service unavailable in Canada).
• You were charged after you successfully cancelled.
• You discover unauthorized charges (fraud or identity theft).

If any of these apply to you, request a refund by contacting VidAngel's support team through their website or emailing their cancellation department. Be specific: include your subscription start date, cancellation date, the reason for your refund request, and the amount charged.

VidAngel typically responds to refund requests within 5-10 business days. If they refuse an eligible refund, escalate your claim to your credit card company or bank.

Disputing charges with your bank

If VidAngel refuses a refund you're entitled to, contact your bank or credit card company and file a dispute (also called a chargeback). Provide these documents:

• Your cancellation confirmation (screenshot).
• Bank or credit card statements showing the charges.
• Any emails from VidAngel confirming or denying your refund request.
• A brief written explanation of why you believe the charge is unauthorized or erroneous.

Your bank will investigate within 30-45 days. Most banks side with the consumer when there's clear proof of cancellation and continued charging. You'll receive a provisional credit while the investigation proceeds.

When to escalate to consumer protection authorities

If VidAngel refuses to cancel your account or ignores your refund request, you have the power to escalate your complaint to your provincial consumer protection regulator.

Filing a complaint in your province

Each Canadian province has a consumer protection office. Here's how to file:

• Ontario: File with the Ontario Office of the Attorney General's Consumer Protection Bureau.
• British Columbia: File with Consumer Protection BC.
• Alberta: File with Fair Trading Alberta.
• Other provinces: Search "[Your Province] consumer protection" to find the correct office.

Complaints are typically free and can be filed online. Include your account number, dates of charges, proof of cancellation, and a summary of what happened. Your provincial regulator will contact VidAngel on your behalf and can impose penalties if the company violated consumer protection laws.

Tocancel recommends filing a complaint if VidAngel makes cancellation deliberately difficult, charges you without consent, or ignores your refund request for more than 30 days.

Comparison: VidAngel vs. other canadian streaming services

Before you fully cancel, you might want to compare VidAngel to other content-filtering or family-friendly streaming options available in Canada.

Cancellation checklist for VidAngel

Use this step-by-step checklist to ensure your cancellation is complete and protected.

• Identify which platform you subscribed through (website, Apple, Google, Roku).
• Log in to your VidAngel account and verify your current billing date.
• Check if you're within the 30-day money-back window (if so, request a refund).
• Navigate to your subscription settings on the correct platform.
• Click "Cancel subscription" (not "Pause" or "Put on hold").
• Read any retention offers and confirm your final cancellation.
• Screenshot the cancellation confirmation page.
• Wait for a confirmation email (if applicable) and save it.
• Delete VidAngel from your saved payment methods.
• Set a reminder to check your bank statement 5 days after your billing cycle ends.
• Monitor for unauthorized charges for the next 60 days.
• If charged after cancellation, dispute the charge with your bank immediately.

How to contact VidAngel for cancellation support

If you encounter problems cancelling through the self-service methods above, contact VidAngel directly.

VidAngel contact information

VidAngel Entertainment, Inc. accepts cancellation requests via registered mail. Send your request to:

VidAngel Entertainment, Inc.
Attn: Legal Department or Cancellations
[Check VidAngel.com for current mailing address]

Include the following in your letter:

• Your full name and email address associated with the account.
• Your account number or subscription ID (if available).
• Your current billing date and the date you wish to cancel.
• A clear statement: "I request cancellation of my VidAngel subscription effective immediately."
• Copies of any payment receipts or cancellation confirmation emails.

Use registered mail with return receipt so you have proof of delivery. Tocancel recommends this approach when VidAngel fails to cancel your account through the website or app.

Save your tracking number and receipt. If VidAngel charges you after receiving your cancellation letter, you have documentary proof of your cancellation request.

Final takeaway: you have the power to cancel

Cancelling VidAngel is your right as a Canadian consumer, and you don't need VidAngel's permission to exercise it. Whether you choose the quick online method or escalate to your provincial consumer protection authority, the law is on your side.

Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover refunds they were entitled to. Your first step is simple: identify which platform you subscribed through, log in, and click "Cancel subscription." Take a screenshot. Save your confirmation. Monitor your bank account.

If VidAngel refuses to cooperate, escalate to your bank or your provincial consumer protection regulator. Don't let a subscription service hold you hostage or charge you without consent.

Start your cancellation today through Tocancel's detailed guidance, and reclaim your freedom and your money.