Cancel Grammarly: The Right Way

How to cancel Grammarly and stop paying for premium features

What is Grammarly and why you might want to leave

Grammarly is an AI-powered writing assistant that checks your spelling, grammar, punctuation and tone across your browser, email, Microsoft Office and mobile devices. Launched in 2009, it has become popular with professionals, students and everyday writers across the UK. The software adapts to your writing context, whether you're crafting formal business emails, casual social media posts or academic essays, and it respects British English conventions including UK spelling and punctuation standards.

Many users find value in Grammarly's advanced features, but costs add up quickly, especially if your writing habits have changed or you've found a competing tool that suits you better. Whether you've stopped writing regularly, switched to a different platform, or simply want to downgrade to the free version, cancelling your subscription is straightforward when you know the right steps.

At Tocancel, we've helped thousands of UK consumers navigate subscription cancellations with confidence. This guide walks you through cancelling Grammarly, understanding your refund rights and avoiding unexpected charges along the way.

Understanding grammarly's pricing before you cancel

Knowing exactly what you're paying for helps you decide whether to cancel outright or switch to a cheaper plan.

Free and premium plan options

Grammarly offers a free tier that covers basic grammar and spelling checks. If you're paying for a subscription, you're on the Premium plan, which unlocks advanced grammar detection, plagiarism checking, tone adjustment, vocabulary enhancement and clarity refinements. Many users don't realise they can downgrade to the free plan instead of cancelling, keeping basic features without spending anything.

Premium subscription costs in the UK

Grammarly Premium pricing varies depending on your billing cycle. Monthly billing costs approximately £10.83 per month. Quarterly billing costs roughly £6.58 per month (charged as a lump sum every three months). Annual billing offers the best value at approximately £5.00 per month, paid upfront as £60 per year.

Business plan for teams

Organisations can use Grammarly Business for team-wide features, including centralised billing, brand style guides and team analytics. Business plans start at approximately £11.67 per member per month when billed annually, with a three-member minimum.

Your consumer rights when cancelling Grammarly

You have clear legal protections when cancelling a subscription service in the UK under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Your legal right to cancel

The Consumer Contracts Regulations 2013 give you a statutory 14-day cooling-off period from the date you purchase a subscription. This means you can cancel and request a full refund within 14 days without giving a reason. However, this right applies only to your first purchase or renewal; once you've actively used the service beyond the trial period, the right becomes more limited. After the 14-day window closes, you have the right to cancel at any time, but you may not be entitled to a refund unless Grammarly has breached its contract with you.

Your legal position in plain language

In practice, this means: if you're within 14 days of your purchase, cancel immediately and request a full refund. If you're beyond 14 days, you can cancel at the end of your current billing cycle (monthly, quarterly or annual), and Grammarly should not charge you again. The Office of Fair Trading (OFT) and Citizens Advice are the enforcement bodies for subscription disputes in the UK, and you can escalate complaints through these organisations if Grammarly refuses to honour your cancellation or refund rights.

How to cancel Grammarly step by step

Cancelling Grammarly online takes fewer than five minutes if you follow these steps in the correct order.

Cancelling via your Grammarly account (online method)

1. Log in to your Grammarly account at grammarly.com using your email and password.
   • If you've forgotten your password, click "Forgot your password?" on the login page and follow the email reset link.
2. Click your profile icon in the top right corner of the dashboard.
   • This opens a dropdown menu with account options.
3. Select "Plans and billing" or "Billing" from the menu.
   • You'll see your current subscription details and billing history.
4. Locate your active Premium subscription and click "Cancel subscription" or "Manage subscription".
   • Grammarly may ask you to confirm your choice or offer you a discount to stay; decline these offers if you're certain.
5. Follow the prompts to complete the cancellation.
   • You should receive a confirmation email within minutes confirming your cancellation is effective.
6. Verify the cancellation by logging back into your account and confirming you no longer see a Premium badge or active subscription.
   • Your access should revert to the free tier immediately or at the end of your current billing cycle, depending on whether you purchased within the last 14 days.

Cancelling via the Grammarly browser extension or app

1. Open the Grammarly extension in your browser or the Grammarly mobile app.
   • Click the Grammarly icon (typically in the top right corner of your browser) or open the app on your phone.
2. Navigate to Settings or Account settings.
   • Look for a gear icon or three horizontal lines (menu) in the app interface.
3. Select "Plans and billing" or "Subscription".
   • You'll see your current plan and billing cycle.
4. Tap or click "Cancel subscription" and confirm your choice.
   • Follow any final prompts and check your email for a cancellation confirmation.

Cancelling via customer support if the online method fails

1. Visit Grammarly's support page at support.grammarly.com.
   • You can search their knowledge base or submit a support request directly.
2. Click "Contact support" and choose "Billing and subscription" as your issue category.
   • Select "Cancel my subscription" from the dropdown menu.
3. Complete the support form with your account email and the reason for cancellation (optional).
   • Be clear and concise; you can write "I wish to cancel my subscription effective immediately" or at your next billing date.
4. Submit your request and wait for a response.
   • Grammarly support typically responds within 24 to 48 business hours.
5. If they ask clarifying questions, reply promptly to confirm your cancellation.
   • Request a cancellation confirmation email once they process your request.

When your cancellation takes effect and what happens next

Understanding the timeline protects you from unexpected charges after you've cancelled.

Cancellation effective dates

If you cancel during your current billing cycle, your Premium access typically continues until the end of that cycle, then reverts to the free plan. For example, if you're on a monthly plan and you cancel on day 15 of your cycle, you keep Premium access until day 30, then downgrade automatically. If you cancel within 14 days of purchase and request a refund under consumer law, Grammarly should process the refund within 14 days of your cancellation request.

After cancellation: what to expect

Once your Premium access ends, you can still use Grammarly's free features, including basic grammar and spelling checks. You lose access to advanced features such as plagiarism detection, tone adjustments and vocabulary enhancement. Your writing history and saved documents remain in your account; you can always resubscribe to Premium later if you change your mind. Verify that no further charges appear on your bank statement or credit card after your cancellation date. At Tocancel, we recommend checking your bank statement two weeks after your cancellation to confirm Grammarly has stopped charging you.

Refunds and your right to your money back

Your refund eligibility depends on when you cancel relative to your purchase date and whether you've used the service.

Refund eligibility within the 14-day cooling-off period

If you cancel within 14 days of your initial purchase or subscription renewal, you're entitled to a full refund under the Consumer Contracts Regulations 2013. This applies regardless of how much you've used Grammarly. To claim this refund, cancel your subscription and explicitly request a refund in your cancellation message or follow-up email. State your purchase date and reason for requesting the refund. Grammarly must process your refund within 14 days of receiving your cancellation request.

Refund eligibility after the 14-day period

After 14 days, you have no automatic right to a refund under consumer law. However, you can still cancel and stop future charges. The exception is if Grammarly has breached its contract with you (for example, the service is faulty or the feature you paid for doesn't work). In that case, contact Tocancel or Citizens Advice for guidance on pursuing a dispute or chargeback through your bank.

How to request a refund

1. Submit a cancellation request through your account or via support.grammarly.com.
   • Include the words "I request a full refund" in your message.
2. In your message, include your account email, purchase date and the reason for cancellation.
   • If within 14 days, state that you're exercising your consumer right to cancel and request a refund under the Consumer Contracts Regulations 2013.
3. Keep a copy of your request and Grammarly's response for your records.
   • This protects you if you need to escalate the complaint later.
4. Wait for Grammarly to process your refund.
   • Check your bank statement after 14 days to confirm the refund has been credited.
5. If the refund doesn't appear after 14 days, contact Grammarly's support again and ask for a refund status update.
   • Provide your original cancellation request date and reference number if you received one.

Common mistakes that cost you money when cancelling

Many people accidentally leave money on the table when they cancel. Here's how to avoid the most expensive errors.

Forgetting to cancel before your next billing date

If you intend to cancel at the end of your current cycle, mark your calendar with a reminder three days before your renewal date. Grammarly will charge you automatically if you don't cancel in time. If you've been charged after cancellation, contact Tocancel for guidance on requesting a chargeback from your bank, which is usually free and takes 30 to 60 days.

Not requesting a refund explicitly

Simply clicking "cancel" does not automatically trigger a refund, even within the 14-day window. You must explicitly request a refund in writing during your cancellation. Use the words "I request a refund" and reference the Consumer Contracts Regulations 2013 if you're within 14 days. Save Grammarly's response confirming the refund.

Cancelling but not checking the confirmation

After you submit your cancellation, you should receive a confirmation email within 24 hours. If you don't receive one, contact Grammarly again to verify your cancellation went through. Don't assume silence means cancellation; verify it in writing.

Ignoring your bank statement after cancellation

Check your bank statement or credit card statement two weeks after your cancellation to confirm Grammarly has stopped charging you. If you see a charge after your cancellation date, contact your bank immediately and file a dispute if necessary.

What to do if Grammarly refuses to cancel or refund

If Grammarly ignores your cancellation request or refuses to issue a refund you're entitled to, you have legal escalation options.

Escalation steps

1. Send a formal written complaint to Grammarly's support team.
   • Email [email protected] with the subject line "Formal complaint and cancellation request".
   • Include all relevant dates, account details and copies of previous correspondence.
   • State clearly what you're asking for and the deadline for response (typically 14 days).
2. If Grammarly doesn't respond or refuses, file a complaint with Citizens Advice Consumer Service.
   • Visit citizensadvice.org.uk and use their online complaint tool.
   • Provide your account details, cancellation date and evidence of the refused refund or cancellation.
3. Contact your bank and request a chargeback or dispute.
   • Tell your bank you cancelled the subscription but were charged anyway, or that you requested a refund within 14 days but it wasn't issued.
   • Most banks process disputes within 30 to 60 days and often side with the customer if you provide evidence of your cancellation request.
4. If the amount is significant (over £100), consider filing a claim with your local small claims court.
   • Citizens Advice can advise you on the process at no cost.

Grammarly cancellation checklist

Use this checklist to ensure you've completed every step and protected yourself from future charges.

Alternatives to cancelling Grammarly

If you're unhappy with Grammarly's cost but still value writing assistance, consider these alternatives before cancelling.

Downgrade to the free plan

Grammarly's free tier covers basic grammar and spelling checks. If you don't need plagiarism detection or tone adjustment, downgrading costs nothing and keeps basic features active. You can upgrade again later without losing your account history.

Switch to annual billing

If you plan to use Grammarly long-term, annual billing at £60 per year (approximately £5.00 per month) costs significantly less than monthly billing at £10.83 per month. This saves you £60.36 per year compared to monthly payments.

Competing writing tools

Other writing assistants include Microsoft Word's built-in Editor (free with Microsoft 365), Hemingway Editor (one-time purchase or free web version), LanguageTool (free or premium at lower cost) and ProWritingAid (subscription similar to Grammarly but often discounted). At Tocancel, we recommend testing a free alternative before cancelling permanently.

Contacting Grammarly by post

If you prefer to cancel by post or need an official record of your cancellation request, you can mail a letter to Grammarly's UK address.

Send your cancellation request to:

Grammarly, Inc.
PO Box 1234
San Francisco, CA 94103
United States

In your letter, include your full name, email address linked to your account, account username, current subscription plan and the date you wish your cancellation to take effect. Keep a copy of your letter and consider sending it via registered mail or tracked post to prove delivery. Allow 10 to 14 business days for postal correspondence to reach Grammarly.

Key takeaways: take action today

You have clear legal rights when cancelling Grammarly. Under the Consumer Contracts Regulations 2013, you can cancel within 14 days and claim a full refund. After 14 days, you can cancel at any time, but you're not entitled to a refund unless Grammarly has breached its contract. The simplest cancellation method is logging into your account, navigating to Plans and billing, and clicking Cancel subscription. Always request a refund explicitly if you're within 14 days, and verify the cancellation by checking your email and monitoring your bank statement for two weeks after the cancellation date.

If Grammarly refuses to cancel or refund you, escalate your complaint to Citizens Advice Consumer Service or file a chargeback dispute with your bank. Both options are free and have high success rates when you provide evidence of your cancellation request and purchase dates.

Tocancel has helped thousands of UK consumers cancel Grammarly and recover unwanted charges. Whether you're within the 14-day cooling-off period or cancelling after months of subscription, Tocancel's guides and escalation support ensure you're never left out of pocket. Visit Tocancel today to access templates, step-by-step videos and live support if Grammarly refuses to cooperate. You can also use Tocancel's automated cancellation service, which handles the entire process on your behalf, tracking your refund until it appears in your bank account.