Cancel MyFitnessPal: The Right Way

How to cancel MyFitnessPal premium in ireland and stop unwanted charges

Why you might want to cancel MyFitnessPal

MyFitnessPal is one of the world's largest nutrition and fitness tracking apps, used by millions to log meals, monitor calories and macronutrients, and sync with activity trackers. The free version offers basic logging and community access, while Premium and Premium Plus unlock ad-free browsing, advanced nutrition reports, barcode scanning, meal planning, and AI-driven suggestions.

You may have signed up for MyFitnessPal Premium expecting to use it regularly, only to find yourself paying monthly for a service that no longer fits your lifestyle. Perhaps the app's constant upgrade prompts feel intrusive, or you have discovered that the free tier meets your needs, or a cheaper competitor works better for you. Whatever your reason, you have the right to cancel, and Tocancel is here to guide you through the process clearly and confidently.

Understanding MyFitnessPal's subscription tiers

MyFitnessPal offers three subscription options across Ireland:

Prices vary depending on whether you subscribe through Apple, Google Play, or MyFitnessPal's website. Take note of where you subscribed, as this determines your cancellation route and is essential information before you proceed.

Common reasons irish users cancel

You might be considering cancellation for several reasons. The premium features may not justify the monthly cost for your situation. The constant notifications pushing upgrades may feel aggressive or distracting. You may have switched to a simpler tracking method, started working with a personal trainer or nutritionist, or found a cheaper alternative that serves you better. Others lose momentum with daily logging and prefer not to keep paying for an unused service. At Tocancel, we support your decision to cancel, no matter your reason.

Your consumer rights when cancelling in ireland

Ireland's consumer protection laws provide you with strong safeguards when cancelling subscriptions and stopping recurring charges.

Your legal position under irish law

Under the Consumer Rights Act 2015 and the EU Consumer Rights Directive, you have the right to cancel a subscription within 14 calendar days of purchase without providing a reason. This is called your "cooling-off period," and it applies whether you signed up on your phone or computer. After this 14-day window closes, MyFitnessPal can require you to use their cancellation process, but they cannot deliberately hide the cancellation option or make it unreasonably difficult to complete.

MyFitnessPal must display the subscription price, billing frequency, and cancellation instructions clearly before you commit to paying. If you discover you were charged without transparent notice, or if the cancellation process is intentionally obscured, you can file a formal complaint with the Competition and Consumer Protection Commission (CCPC), Ireland's lead consumer authority. This matters: the CCPC has the power to investigate and enforce refunds on your behalf.

Keep screenshots of your subscription confirmation, billing statements, and the cancellation screen once you complete the process. These records protect you if MyFitnessPal continues to charge you after cancellation or if you need to escalate to the CCPC.

What happens if MyFitnessPal refuses to cancel

If you submit a cancellation request and MyFitnessPal continues charging your card, or if you cannot locate a functioning cancellation option, you have escalation routes. Contact MyFitnessPal's customer support with your cancellation request in writing (email is acceptable). If they do not respond within 14 calendar days, or if they refuse without a valid reason, you can file a complaint with the CCPC at www.ccpc.ie. You can also contact your bank or card provider and request a chargeback for unauthorised recurring charges. Tocancel recommends keeping all correspondence as evidence when escalating.

How to cancel MyFitnessPal on iOS

If you subscribed to MyFitnessPal Premium or Premium Plus through an iPhone or iPad, follow these steps to cancel via Apple's App Store subscription management.

1. Open the Settings app on your iPhone or iPad.
   • This is the grey icon with white gears, usually on your home screen.
2. Tap your name or Apple ID at the top of the Settings menu.
   • You may need to scroll up to see this option.
3. Select Subscriptions.
   • This shows all active subscriptions linked to your Apple account.
4. Find and tap MyFitnessPal in the list.
   • Scroll down if you do not see it immediately.
5. Tap Cancel Subscription at the bottom of the screen.
   • Apple will ask you to confirm the cancellation and may offer discounts to keep you as a customer.
6. Confirm by tapping Cancel Subscription again when prompted.
   • You will receive a confirmation email from Apple within minutes.

Your subscription will remain active until the end of your current billing period. After that date, you can no longer log in with your premium features. Your cancellation is now locked in, and Apple will not charge you again.

How to cancel MyFitnessPal on android

If you subscribed through an Android phone or tablet using Google Play, use these steps to cancel your subscription.

1. Open the Google Play Store app on your Android device.
   • Look for the coloured triangle icon, usually on your home screen or in your app drawer.
2. Tap the menu icon (three horizontal lines) in the top-left corner.
   • This opens the main navigation menu.
3. Select Subscriptions from the menu.
   • You will see all active subscriptions on your Google account.
4. Tap MyFitnessPal to open the subscription details.
   • Scroll through the list if you cannot see it immediately.
5. Tap Cancel Subscription.
   • Google may show alternative plans or discounts as a retention offer.
6. Confirm by tapping Yes, cancel subscription when prompted.
   • You will receive a confirmation email from Google Play within a few minutes.

Your premium access continues until your current billing cycle ends. Once that date passes, you revert to the free version, and Google will not process any further charges.

How to cancel MyFitnessPal if you subscribed on the website

If you set up your subscription directly through MyFitnessPal's website rather than via an app store, you will manage your cancellation through your MyFitnessPal account.

1. Visit myfitnesspal.com and log in with your email and password.
   • Use the same credentials you registered with.
2. Click on your profile icon or account settings, usually in the top-right corner.
   • This takes you to your account dashboard.
3. Select Subscription or Billing from the menu.
   • Look for a settings or account section.
4. Locate your active subscription and click Manage or Cancel.
   • MyFitnessPal will display your current plan and next billing date.
5. Follow the on-screen prompts to confirm your cancellation.
   • MyFitnessPal may ask why you are leaving; this feedback is optional.
6. Check your email for a cancellation confirmation message.
   • Keep this email as proof of your cancellation request.

If the website cancellation option is not visible or does not work, contact MyFitnessPal's support team directly at support.myfitnesspal.com and request cancellation by email. Document this request for your records.

What to do after you cancel

Cancelling MyFitnessPal is only the first step; you need to verify the cancellation was processed correctly.

Verify your cancellation immediately

Within 24 hours of cancellation, check your email for a confirmation message from Apple, Google Play, or MyFitnessPal itself. This confirmation will state your subscription end date and confirm that no further charges will occur. If you do not receive this email, log back into your subscription management account (Settings on iOS, Google Play on Android, or your MyFitnessPal account on the web) and confirm the subscription shows as "Cancelled" or "Inactive." At Tocancel, we recommend taking a screenshot of this cancellation status for your records.

Monitor your billing for the next cycle

Watch your credit card or bank statement on the date your subscription was scheduled to renew. You should see no charge from MyFitnessPal, Apple, or Google Play. If an unexpected charge appears after your cancellation date, contact your bank immediately and provide them with your cancellation confirmation email. Your bank can dispute the charge and recover the funds. Do not delay this step; most banks have time limits for disputing unauthorised recurring charges.

Downgrade to the free version

Once your premium subscription expires, you retain access to MyFitnessPal's free tier if you wish to continue using basic logging and community features. Simply log in with your original email address; the app will revert to the free version automatically. You do not need to delete the app or perform any additional action. If you want to stop using MyFitnessPal entirely, you can delete the app from your device, though your account data remains stored on MyFitnessPal's servers.

Refunds and getting your money back

Your eligibility for a refund depends on when you subscribed and which platform you used.

Refunds within the 14-day cooling-off period

If you cancel within 14 calendar days of your initial subscription purchase, you are entitled to a full refund under Irish consumer law. Apple, Google Play, and MyFitnessPal all honour this period. Contact the relevant platform's customer support with your cancellation request and state that you are exercising your cooling-off right. Provide your order confirmation email as proof of the purchase date. Both Apple and Google typically process refunds within 5 to 10 business days, returning the money to your original payment method.

Refunds after the cooling-off period

Once the 14-day window has closed, MyFitnessPal is not obligated to refund charges for time already used in the current billing cycle. However, you can request a pro-rata refund (a partial refund for unused time) if you cancel mid-month. For example, if you cancel 10 days into a 30-day month, you may receive a refund for the remaining 20 days. Contact MyFitnessPal support or the app store you subscribed through and explain your situation. While not required by law, many companies honour pro-rata refund requests as a courtesy.

If your refund is denied

If you request a refund and MyFitnessPal or the app store refuses, escalate to the CCPC or your bank. Provide evidence of your refund request and the denial response. Tocancel advises keeping all correspondence, as this supports your case if you need to escalate further.

Common mistakes people make when cancelling

Many users think they have cancelled when they have not, or they miss important steps that leave them vulnerable to continued charges.

Uninstalling the app instead of cancelling the subscription

Deleting the MyFitnessPal app from your phone does not cancel your subscription. Your billing information remains active on Apple, Google Play, or MyFitnessPal's servers, and you will still be charged each month. You must cancel through Settings (iOS), Google Play (Android), or the website. Uninstalling is a separate action and does not trigger any cancellation process. Always cancel first, then delete the app if you wish.

Cancelling in the wrong location

If you subscribed through the Apple App Store, you cannot cancel through MyFitnessPal's website or Google Play; you must use Apple's Settings app. The same applies in reverse: if you subscribed through Google Play, cancelling on the website or through Apple will not work. Verify where you subscribed by checking your original confirmation email, which states the platform and payment method. Tocancel recommends looking for emails from "Apple," "Google Play," or "MyFitnessPal" in your inbox to determine your subscription source.

Missing the confirmation email

After you cancel, the app store or MyFitnessPal sends a confirmation email to your registered account address. Check your inbox, spam, and promotional folders. If you cannot find the email, log back into your subscription settings and verify that the subscription status shows "Cancelled" or "Inactive." A lack of confirmation email does not mean your cancellation failed, but it means you must verify the status manually in your account settings.

Forgetting to check your next billing date

When you cancel mid-cycle, your subscription remains active until the end of your billing period. If you subscribed on the 5th of the month and cancel on the 20th, you will have access until the end of that month. Your billing date is the key: after it passes, no further charges will occur. Write down or set a reminder for this date so you can confirm that no charge appears on your card.

Comparison: MyFitnessPal versus alternatives

If you are cancelling MyFitnessPal because it no longer meets your needs, these alternatives may offer better value or simpler features.

Before you cancel, consider whether downgrading to MyFitnessPal's free version meets your needs. Many users find the free tier sufficient for casual logging and do not need premium features. If you do switch to another app, most allow you to import data from MyFitnessPal, so your food history and tracking progress is not lost.

Your cancellation checklist

Use this checklist to ensure your cancellation is complete and protected:

• Identify where you subscribed (Apple, Google Play, or MyFitnessPal website)
• Log in to the correct subscription management platform
• Locate MyFitnessPal and tap or click "Cancel Subscription"
• Confirm the cancellation when prompted
• Receive and save the confirmation email from the app store or MyFitnessPal
• Take a screenshot of the cancelled subscription status in your account settings
• Note your subscription's end date (when premium access ends)
• Monitor your bank or card statement on the renewal date to confirm no charge appears
• Contact your bank or the app store if you see an unexpected charge after the end date
• Downgrade to the free version or delete the app if you no longer want to use MyFitnessPal

Working through this checklist takes 10 minutes and protects you from accidental charges or cancellation failures.

What to know about MyFitnessPal's customer reviews

User reviews on the Apple App Store and Google Play reveal insights into why people cancel MyFitnessPal and whether the app lives up to its marketing.

Many users praise MyFitnessPal for its huge food database, easy logging, and accurate calorie estimates. Premium subscribers appreciate the ad-free experience and advanced nutrition breakdowns. However, negative reviews frequently mention aggressive upgrade prompts, confusing pricing, difficulty accessing the cancellation option, and continued charges after requesting cancellation. Some users feel the free tier is too limited to be useful, making the premium price feel unavoidable rather than optional. Others report that customer support is slow or unresponsive when billing issues arise.

These reviews underscore why cancellation clarity matters: if you decide to stop using MyFitnessPal, you should be able to cancel without friction. Tocancel supports your right to cancel cleanly and without ongoing charges, and we want you to feel confident that your cancellation will stick.

Frequently asked follow-up actions

What if MyFitnessPal continues to charge after i cancel

Contact the app store or payment platform immediately. If you subscribed via Apple, call Apple Support or visit an Apple Store with your confirmation email and payment evidence. If you subscribed via Google Play, open the Google Play app, tap your profile icon, and select "Payments and subscriptions" to contact Google. For website subscriptions, email MyFitnessPal support and follow up with your bank within 30 days if MyFitnessPal does not respond. Your bank can reverse unauthorised charges and protect you from future charges.

Can i get a refund if i am outside the 14-day cooling-off period

MyFitnessPal is not required to refund charges for time already used in your billing cycle. However, you can request a pro-rata refund (payment for unused days). Contact MyFitnessPal support or the app store and explain your situation; many companies honour these requests voluntarily. If refused, you can escalate to the CCPC, though success is not guaranteed outside the statutory cooling-off period.

What happens to my fitness data when i cancel

Cancelling your subscription does not delete your account or data. Your workout history, food logs, and profile remain on MyFitnessPal's servers. You can log back in at any time and view your past data or restart a paid subscription. If you want to permanently delete your account and all data, you must request this separately through MyFitnessPal's account settings or support contact form.

How tocancel can help you

Cancelling subscriptions should be straightforward, but many services deliberately obscure the cancellation process to discourage users from leaving. Tocancel has helped thousands of consumers cancel unwanted subscriptions across fitness apps, streaming services, and software tools. We provide clear, step-by-step guidance tailored to your device and location, so you know exactly what to do and when to do it. If MyFitnessPal refuses to cancel or continues charging after you have submitted a cancellation request, Tocancel can advise you on escalation options and help you understand your rights under Irish consumer law.

Visit Tocancel today to confirm your cancellation steps, access our customer support resources, and discover articles on cancelling other services. Tocancel is your trusted partner in taking control of your subscriptions and protecting your wallet. With clear guidance and empowerment, you can cancel MyFitnessPal with confidence and move forward.

Contact MyFitnessPal support

If you encounter issues during cancellation or need to escalate a billing complaint, here are MyFitnessPal's official contact routes:

Email support: support.myfitnesspal.com

Billing enquiries: Reach out through your account settings or email support with your order confirmation and billing date.

If MyFitnessPal does not respond: Contact the Competition and Consumer Protection Commission (CCPC) at www.ccpc.ie or call 01 402 5555 to file a formal complaint. Ireland's consumer authority can investigate and enforce refunds on your behalf.

Tocancel remains your guide throughout this process. Cancel with confidence, protect your rights, and reclaim control of your subscriptions today.