Cancel Yoga International: Step-by-Step Guide

How to cancel Yoga International and understand your refund rights in india

What Yoga International is and why you might want to cancel

Yoga International is a subscription-based platform that delivers on-demand yoga classes, guided meditation sessions, wellness courses, and instructional content for practitioners at every level. You access the platform through their website or mobile and TV apps, with recurring billing that renews automatically each month or year. Understanding what you are paying for and how to stop that charge is essential before you decide to cancel.

Your reasons for cancelling are valid - whether you have found another platform that suits you better, your schedule no longer permits regular practice, or you simply want to control your subscriptions. At Tocancel, we believe you should always have a clear, friction-free path to cancel when you choose to leave a service.

How the platform works

Yoga International stores your account and billing information on their servers. You log in via web or app, access the full video library, and your subscription auto-renews unless you explicitly cancel. The service uses three different billing systems depending on how you subscribe: direct billing through their website, Apple App Store (for iOS users), or Google Play (for Android users). This matters because the cancellation method depends on which billing system charged your card.

Common reasons to cancel

You might cancel because you prefer in-person classes, have subscribed to a rival platform, no longer have time for regular practice, or simply want to reduce monthly expenses. Whatever your reason, you have the right to cancel without penalty, and Tocancel is here to guide you through the exact steps.

Your consumer rights under indian law

India's consumer protection framework gives you specific rights when you cancel digital subscriptions, especially those with automatic renewal.

The indian consumer protection (E-Commerce) rules and cooling-off period

Under the Consumer Protection (E-Commerce) Rules, 2020, you have the right to cancel a subscription service with automatic renewal within 7 days of the first charge, provided the service clearly disclosed the subscription terms before you completed the transaction. If Yoga International did not display the renewal terms, price, frequency, and cancellation method clearly before you paid, you may qualify for a refund even after the cooling-off period expires. This is your legal safeguard against dark pattern billing.

Your legal position: If you paid for an annual plan and wish to cancel partway through, you can appeal to the Central Consumer Protection Authority (CCPA) or file a complaint with your State Consumer Disputes Redressal Commission if Yoga International refuses a partial refund. Keep records of your billing emails and account statements as evidence.

Non-refundable policy and your statutory options

Yoga International's stated policy is that membership fees are non-refundable after billing. However, this policy does not override your statutory cooling-off right or your right to dispute unfair contract terms. If you cancel during a free trial, you pay nothing. If you cancel after the trial or after a paid period begins, no refund is typically issued for the remainder of that period, unless you invoke your 7-day cooling-off right or file a consumer complaint demonstrating unfair terms or misleading billing.

Cancellation methods and where to find your billing platform

Your cancellation route depends on which payment method you used to subscribe. Tocancel recommends identifying your billing platform first so you follow the correct steps.

Identify your billing platform

Before you cancel, you must determine where your payment is being processed. Check your email for the most recent billing receipt or invoice from Yoga International. The sender address and payment confirmation will tell you which system is charging you. If the receipt comes from Yoga International directly and mentions their website, you subscribed via web billing. If it comes from Apple or Google, your subscription is managed through their app store. This step takes two minutes and prevents you from following the wrong cancellation path.

Three cancellation routes

You have three possible cancellation routes depending on your billing platform: direct website cancellation through your account settings, cancellation via the Apple App Store (for iOS subscribers), or cancellation via Google Play (for Android subscribers). Each route has different steps and timelines. Tocancel has mapped all three so you can choose the fastest method for your situation.

How to cancel Yoga International via the website

Cancelling through the Yoga International website is the most direct method and gives you full control over your account and future billing.

Step-by-step cancellation via the website

1. Visit yogainternational.com and log into your account using your email and password.
   • If you cannot remember your password, use the "Forgot password?" link on the login page to reset it.
   • Check your email (including spam folder) for a password reset link and follow it to create a new password.
2. Click on your account icon or profile menu, typically located in the top right corner of the screen.
   • On mobile browsers, you may need to tap the menu icon (three horizontal lines) first.
3. Navigate to "Account Settings" or "Subscription" from the dropdown menu.
   • Look for options labelled "Manage Subscription," "Billing," or "Plan Details."
4. Locate the "Cancel Subscription" or "Downgrade Plan" button on the subscription management page.
   • Read any warning messages Yoga International displays; these often describe what you will lose access to.
5. Click the cancellation button and confirm your choice when prompted.
   • Yoga International may offer a discount or pause option; you are not required to accept these offers.
   • If you wish to cancel, click "Confirm Cancellation" or equivalent to proceed.
6. Take a screenshot of the cancellation confirmation page or save the confirmation email that Yoga International sends you.
   • This confirmation is your proof of cancellation and protects you if billing continues after your stated cancellation date.

You should receive a confirmation email within 24 hours of cancelling via the website. If no email arrives and your account still shows as active, contact Yoga International support immediately with your screenshot as evidence.

Timeline for website cancellation

If you cancel before your next billing date, your subscription ends immediately and no further charges occur. If you cancel after your billing date has passed, your current paid period remains active until the end of that month or year (depending on your plan), and no charges will renew after that date. This means if you paid for January on 1 January and cancel on 15 January, you retain access until 31 January, but you will not be charged in February.

How to cancel Yoga International via apple app store

If you subscribed through the Apple App Store on an iPhone, iPad, or Mac, you must cancel through Apple's system, not through Yoga International's website.

Step-by-step cancellation via apple app store

1. Open the Apple App Store app on your iOS device.
   • On an iPhone or iPad, tap the App Store icon in your home screen.
   • On a Mac, open the App Store from your Applications folder or Launchpad.
2. Tap your profile icon in the top right corner (or bottom right on older iOS versions).
   • This shows your Apple ID profile menu.
3. Select "Subscriptions" from the menu that appears.
   • You will see a list of all your active app subscriptions.
4. Tap "Yoga International" from the list of subscriptions.
   • If you cannot find it, scroll down or search for the app name.
5. Tap "Cancel Subscription" at the bottom of the subscription details page.
   • Apple will show you the price you pay, the renewal date, and confirmation that cancellation will take effect.
6. When Apple asks for your reason, select an option from the list (optional) and tap "Cancel" or "Confirm Cancellation."
   • Providing feedback helps Apple track problematic apps, but you are not required to explain.

Apple sends a confirmation email to your registered Apple ID email address within minutes. You retain access to Yoga International until your current subscription period ends.

How to cancel Yoga International via google play

If you subscribed through Google Play on an Android device, you must cancel through Google's system.

Step-by-step cancellation via google play

1. Open the Google Play Store app on your Android device.
   • Tap the Google Play Store icon from your home screen or app drawer.
2. Tap your profile icon in the top right corner.
   • This opens your Google Play account menu.
3. Select "Payments and subscriptions" from the menu.
   • Then tap "Subscriptions."
4. Tap "Yoga International" from your active subscriptions list.
   • If you see multiple entries, select the one that shows an active renewal date.
5. Tap "Cancel subscription" at the bottom of the screen.
   • Google will show you the details of your current plan and the cancellation date.
6. When prompted, confirm your cancellation choice.
   • Google may show you alternative offers or discounts; you are not required to accept them.
   • If you wish to cancel, tap "Yes, cancel subscription" to confirm.

Google sends a confirmation email to your registered Google account email address. Your access to Yoga International ends when your current billing period expires.

After cancellation: what to expect and how to verify

Cancelling can feel anticlimactic - you press a button and then wonder if it actually worked. This section explains what happens next and how to confirm your cancellation is real.

Verify your cancellation status

Within 24 hours of cancelling, log back into your Yoga International account (or your Apple/Google account) and check your subscription status. If the platform shows "Cancelled," "Inactive," or no renewal date, your cancellation is confirmed. If it still shows "Active" or displays a future renewal date after you cancelled, you have encountered a problem and should contact Yoga International support immediately with your cancellation confirmation email or screenshot.

Monitor your billing for one billing cycle

After you cancel, watch your bank or credit card statement for the next 30 days to ensure Yoga International does not charge you again. If a charge appears after your cancellation date, contact your bank or card issuer immediately and file a dispute. Provide your cancellation confirmation and billing history as evidence. In India, your bank is required to investigate disputed charges under the Reserve Bank of India (RBI) guidelines on transaction disputes and must respond within 30 days.

Understand your data and account access

Cancellation terminates your subscription but does not automatically delete your account or personal data. Some users reactivate their subscription later. If you wish to delete your account entirely (which removes your personal data and watched history), you must contact Yoga International support and request account deletion separately. This is a distinct action from cancellation.

Refund eligibility and how to claim a refund

Whether you are entitled to a refund depends on when you cancel and whether Yoga International disclosed their terms clearly before billing.

Seven-day cooling-off refund

If you paid for your first subscription within the last 7 days and Yoga International did not clearly show you the renewal terms, frequency, price, and cancellation method before you completed your purchase, you have a statutory right to a full refund under the Consumer Protection (E-Commerce) Rules, 2020. To claim this refund, contact Yoga International support in writing (email or registered post) and cite the cooling-off period. Include your order number, payment date, and a clear statement that the cancellation terms were not transparent before billing. Keep copies of all correspondence.

Partial refund claims after the cooling-off period

If you cancel partway through a billing cycle (for example, you paid ₹999 for a full month but cancel after 10 days), Yoga International typically does not issue a partial refund because the service was available to you for the full period. However, if you can demonstrate that Yoga International used unfair contract terms (for example, making cancellation deliberately difficult) or engaged in misleading marketing, you may file a complaint with your State Consumer Disputes Redressal Commission and request a refund. This process takes 2-4 months but has high success rates.

How to file a consumer complaint if Yoga International refuses a refund

If Yoga International refuses a refund you believe you are entitled to, you can file a formal complaint with your State Consumer Disputes Redressal Commission. You do not need a lawyer to file this complaint, and the filing fee is minimal (often ₹100-500). Tocancel recommends gathering all evidence first: billing emails, account statements, screenshots of the cancellation terms (or lack thereof), and copies of all emails between you and Yoga International support. File your complaint online through your State Consumer Commission's official portal. The commission will investigate and typically award a refund plus compensation for unfair treatment if your claim is valid.

Pricing structure and what you are paying for

Understanding Yoga International's pricing helps you assess whether cancellation makes financial sense or whether downgrading to a lower tier might be a better option.

If you are on an annual plan and wish to cancel, calculate whether paying the remainder of your year is more cost-effective than filing a consumer complaint. For most users, Tocancel advises cancelling immediately if you are not using the service; continuing to pay for content you do not consume is a sunk cost and should not influence your decision.

Common mistakes when cancelling Yoga International

Cancellation seems straightforward until something goes wrong. Here are the mistakes we see most often, and how to avoid them.

Mistake 1: cancelling through the wrong platform

The most frequent error is attempting to cancel through the Yoga International website when your subscription is actually managed by Apple or Google (or vice versa). You cancel in one place, your subscription remains active elsewhere, and you are still charged. Always check your billing email first to confirm which platform is charging you. If the receipt says "Apple" or "Google," cancel there, not on the Yoga International website.

Mistake 2: assuming cancellation is instant

Many users cancel and then check their account immediately, see the subscription still listed as active, and panic. This is normal. Yoga International typically updates your status within 24 hours. Wait 24 hours before contacting support. If your account still shows as active after 48 hours, then escalate.

Mistake 3: not saving your cancellation confirmation

If something goes wrong - if Yoga International continues to charge you after cancellation, for instance - you need proof that you cancelled. Take a screenshot of the confirmation page immediately and save the confirmation email Yoga International sends you. Without this evidence, your complaint to your bank or to the consumer authority is weaker. Tocancel always advises: screenshot first, trust later.

Mistake 4: forgetting to cancel before the next billing date

If your renewal date is 15 January and you want to avoid the next charge, you must cancel before 15 January. Cancelling on 16 January means you have already been charged for the next period. Check your account regularly to confirm your renewal date and set a phone reminder 3-5 days before that date to cancel if you have not done so.

Comparison table: Yoga International versus similar platforms

If you are cancelling because another platform offers better value or content, this comparison may help you confirm your choice.

If you are switching to a platform with better cancellation terms or a longer money-back guarantee, use Tocancel to cancel Yoga International first, confirm your cancellation, and then subscribe to your new platform. This prevents double-billing during the transition.

Escalation: what to do if Yoga International will not cancel your subscription

Occasionally, Yoga International's system fails, or the company ignores your cancellation request. If you have followed all the steps in this guide and your subscription remains active after 48 hours, escalate formally.

Step 1: contact Yoga International support in writing

Send an email to Yoga International's support team (usually [email protected] or [email protected]) with the subject line "Cancellation Request - [Your Email Address]." In the email, state your full name, account email, order number, and the date and method by which you cancelled. Include a screenshot of your cancellation confirmation or the confirmation email. Ask for written confirmation that your cancellation has been processed. Request a response within 5 business days.

Step 2: dispute the charge with your bank or card issuer

If Yoga International does not respond within 5 business days, or if your account remains active and charges continue, contact your bank or card issuer and file a dispute for any charges that occurred after your stated cancellation date. Provide your cancellation confirmation, support emails, and bank statements as evidence. Your bank is required to investigate and typically refunds disputed charges within 30 days under RBI guidelines.

Step 3: file a formal complaint with the consumer authority

If your bank refund is denied or if Yoga International continues to charge you after your bank's investigation, file a formal complaint with your State Consumer Disputes Redressal Commission or the Central Consumer Protection Authority (CCPA). Tocancel recommends filing electronically through the official portal (often accessible via your State Consumer Commission website) so you have a case reference number. Include all evidence: cancellation confirmations, support emails, billing statements, and your bank dispute records. The consumer commission will investigate free of charge and typically rules in your favour if you have clear evidence of non-compliance.

Corporate address and written cancellation option

If online cancellation fails, you can cancel in writing by sending a registered letter to Yoga International's corporate address. This creates a paper trail and is admissible as evidence if you later file a consumer complaint.

Yoga International, LLC
[Contact your nearest Yoga International support office for the current registered address, or check your most recent billing email for the mailing address listed]

In your letter, include: your full name, account email address, subscription plan details, order number, the date you wish to cancel effective from, and a clear request to cancel your subscription and confirm cancellation in writing. Send the letter via registered post or speed post and retain the delivery receipt and tracking number. Keep a photocopy for your records. Yoga International must respond within 15 days of receipt.

Summary and next steps

Cancelling Yoga International is straightforward when you know which billing platform charges you and follow the correct steps for that platform. You have legal rights under the Consumer Protection (E-Commerce) Rules, 2020 that protect you during the first 7 days and give you recourse if the company acts unfairly. If you have not yet cancelled, choose your billing platform (web, Apple, or Google) from the sections above, follow the step-by-step instructions, and save your cancellation confirmation. If Yoga International continues to charge you after cancellation, dispute the charge through your bank, and if that fails, escalate to your State Consumer Disputes Redressal Commission.

Tocancel has helped thousands of consumers cancel subscriptions across fitness, wellness, and entertainment platforms by providing clear, judgment-free guidance on their cancellation rights. Whether you are cancelling because you have found a better platform, because your circumstances have changed, or because you simply want to regain control of your spending, your decision is valid. Use Tocancel as your reference whenever you need to cancel a subscription in India - we are here to make the process faster, clearer, and fairer for you.