Cancel Your Keto Diet: The Right Way

How to cancel Your Keto Diet subscription and protect your refund rights in india

What Your Keto Diet is and why you're being charged

Your Keto Diet is a digital subscription service that delivers personalized ketogenic meal plans, recipes, and coaching support directly to your phone or computer. You access this content through the official website or mobile app stores, and your continued access depends entirely on maintaining an active paid subscription. The service is owned by UAB Keto Diets and operates across India in Indian rupees.

What you receive includes recipe libraries, daily meal plans tailored to your preferences, in-app coaching features, and ongoing nutrition guidance. The value you get varies based on which plan you chose at purchase-a monthly plan costs less upfront but charges you 12 times per year, whereas an annual plan charges once but commits you to a full year's cost.

How Your Keto diet's digital delivery model works

All content is delivered digitally through apps and web platforms. You do not receive physical materials or printed guides. This matters because Indian consumer law treats digital subscriptions differently from physical products, and understanding this distinction is critical before you cancel.

Here is the crucial point: simply deleting the app or uninstalling it does not cancel your subscription. Your payment continues flowing to Your Keto Diet every billing cycle until you formally cancel through the correct channel. Tocancel has documented hundreds of cases where users believed they had cancelled simply by deleting the app, only to discover charges months later.

Your Keto Diet pricing structure in india

Prices are displayed in Indian rupees and may vary depending on your app store or regional pricing updates. Always verify the exact amount on your payment method before you complete any purchase. If you notice a discrepancy between advertised and charged prices, document it immediately and report it to your app store and to Tocancel for further guidance on refund claims.

Your consumer rights under indian law when cancelling digital subscriptions

India's Consumer Protection Act (2019) and the Information Technology (Intermediaries Guidelines and Digital Ethics Code) Rules (2021) provide you with specific protections when you purchase digital content online. Understanding these rights is your strongest leverage if Your Keto Diet refuses to process your cancellation or withholds refunds.

The 14-day cooling-off right and why it may not apply to Your Keto Diet

Indian consumer law grants you a statutory 14-day right to cancel any purchase and request a refund. However, this right has a major exception for digital content. The moment you download, access, or use personalized digital content and provide express consent to do so, your cooling-off right is forfeited. Your Keto Diet's terms state that by accepting immediate access to meal plans and recipes, you lose your statutory 14-day refund entitlement.

This is legally permissible under the Consumer Protection Act-but only if Your Keto Diet displayed this warning clearly and prominently before you paid. If you were not explicitly informed at the purchase stage that accepting the service meant losing your cooling-off right, you may still have grounds to claim a refund. This is where Tocancel's guidance becomes essential: we help you establish whether the disclaimer was truly clear and conspicuous.

Your unconditional right to cancel at any time

You have the absolute right to cancel your subscription whenever you choose. No law compels you to continue paying for a service you no longer want. However, whether Your Keto Diet refunds your unused balance is determined by their refund policy-not by consumer law alone.

If Your Keto Diet refuses to process your cancellation request or delays it beyond a reasonable timeframe (typically 72 hours), you can escalate your complaint to the Central Consumer Protection Authority (CCPA) or your state's Consumer Disputes Redressal Commission. Your legal position is clear: the company must honour your cancellation request without obstruction or additional charges. Tocancel provides templates and escalation strategies for exactly this scenario.

How to cancel Your Keto Diet based on where you subscribed

The cancellation method you use depends on whether you subscribed through the app store or directly through the Your Keto Diet website. Each platform has different cancellation procedures, and you must follow the correct one to ensure the cancellation takes effect.

Cancel Your Keto Diet if you subscribed through the apple app store (iOS)

If you downloaded Your Keto Diet on an iPhone or iPad and paid through Apple's App Store, you must cancel through Apple's subscription management system, not through the app itself.

1. Open the Settings app on your iPhone or iPad
2. Tap on your Apple ID name at the top of the screen
   • If you do not see your Apple ID, you may be using a Family Sharing account-contact the account organizer
3. Select "Subscriptions"
4. Find and tap "Your Keto Diet" from the list of active subscriptions
5. Tap "Cancel Subscription" at the bottom of the screen
   • Apple will display your cancellation date and the last date you have access
6. Confirm the cancellation when prompted
7. You will receive an email confirmation from Apple within minutes

Do not rely on the cancellation confirmation alone. Log back into Settings and verify that Your Keto Diet no longer appears under active subscriptions. If it does, contact Apple Support immediately and reference the date you attempted to cancel. Tocancel recommends taking a screenshot of the cancelled subscription for your records.

Cancel Your Keto Diet if you subscribed through google play store (Android)

If you downloaded Your Keto Diet on an Android device and paid through Google Play Store, you must cancel through Google's subscription management system.

1. Open the Google Play Store app on your Android phone or tablet
2. Tap the profile icon in the top right corner
3. Select "Manage subscriptions"
4. Tap "Your Keto Diet" from your active subscriptions list
5. Tap "Cancel subscription"
   • Google will ask you to confirm why you are cancelling-select the reason that applies
6. Follow the prompts to complete the cancellation
7. You will receive a confirmation email from Google within minutes

Google's system may offer you a discount or incentive to retain your subscription. Ignore these offers unless you genuinely want to continue. Once you tap "Cancel subscription," your access will end on your next billing date. Verify the cancellation by returning to Manage Subscriptions and confirming Your Keto Diet is no longer listed. Tocancel advises taking a screenshot for your protection.

Cancel Your Keto Diet if you subscribed directly through the website

If you created an account on the Your Keto Diet website and paid directly (rather than through an app store), you must cancel through your account settings on the website or via email contact.

1. Visit the Your Keto Diet website and log into your account
2. Navigate to "Account Settings" or "Subscription Management"
   • If you cannot locate this section, look for "Billing," "Payment Methods," or "My Subscriptions"
3. Find your active subscription and select "Cancel Subscription"
4. If no self-service cancellation option appears, email their support team (see contact details below) with the subject line "Cancel My Subscription" and include:
   • Your full name and email address associated with the account
   • Your subscription plan name and start date
   • A clear statement: "I request immediate cancellation of my Your Keto Diet subscription effective today."
5. Request written confirmation of your cancellation within 24 hours
6. If no response arrives, escalate to Tocancel with a copy of your email and any payment receipts

Website-based cancellations often take longer to process than app store cancellations because they require manual intervention. Demand a written cancellation confirmation before you consider the process complete. Without written evidence, Your Keto Diet may claim they never received your cancellation request.

What happens immediately after you cancel Your Keto Diet

Cancelling your subscription does not instantly delete your account or remove you from their marketing emails. Here is what you should expect and what you should do.

Your access timeline after cancellation

Your access to Your Keto Diet content continues until the end of your current billing period. If you cancel mid-cycle, you retain access until the next renewal date. For example, if you cancel on the 10th of the month and your renewal date is the 30th, you can use the service for 20 more days without being charged again.

After your final access date, you lose the ability to log in, view meal plans, or access any premium features. The app may remain installed on your phone, but it will not function without an active subscription.

Refund eligibility and what to expect

Refunds for Your Keto Diet depend entirely on their refund policy, not on consumer law-unless you meet one of the legal exceptions listed below. Your Keto Diet's standard policy is to offer no refunds for unused portions of prepaid subscriptions, particularly for annual or half-yearly plans.

You may be eligible for a partial or full refund if:

• You cancelled within 14 days and were not clearly informed of losing your cooling-off right before purchase
• Your Keto Diet charged you without authorisation (e.g., auto-renewal you did not consent to)
• The service was unavailable for more than 30 consecutive days due to Your Keto Diet's fault
• You were charged an amount different from what was advertised at purchase

If you believe you qualify for a refund, contact Your Keto Diet support and clearly state your legal reason. If they refuse, escalate to the Central Consumer Protection Authority (CCPA) or your state Consumer Disputes Redressal Commission. Tocancel has successfully recovered refunds for users in all four scenarios listed above.

Stopping recurring charges and marketing emails

After you cancel, Your Keto Diet may continue sending you promotional emails and app notifications encouraging you to resubscribe. You have the right to unsubscribe from marketing communications under India's Telecom Regulatory Authority (TRAI) rules. Look for an "Unsubscribe" link at the bottom of emails and click it. If marketing emails continue after 7 days, report this to TRAI.

You may also receive SMS messages about special offers. Reply "STOP" to any marketing SMS to stop these messages. If they persist, file a formal complaint with TRAI.

Common mistakes people make when cancelling Your Keto Diet

Cancelling a subscription sounds simple, but small errors often leave users still paying weeks or months later. You are not alone if you have made one of these mistakes-but you can fix it.

Mistake 1: assuming the app deletion cancels your subscription

This is the most common error. You delete the Your Keto Diet app and assume the cancellation is complete. In reality, your subscription remains active and your payment method continues to be charged. The app stores do not automatically cancel subscriptions when you delete apps-you must cancel through the app store's subscription management system.

If you made this mistake, immediately log back into your app store (Apple or Google), navigate to active subscriptions, and cancel Your Keto Diet right now. You may recover unused charges from your current billing period if you act within 48 hours.

Mistake 2: not requesting written confirmation of cancellation

If you cancelled through the website or via email and did not receive a confirmation email, Your Keto Diet may claim they never processed your request. Without written proof, you have no defense against future charges or disputes.

Always demand written confirmation. If Your Keto Diet cancelled your subscription through the app store, that app store sends you an email-preserve this email. If you cancelled via website contact form, take a screenshot. If email is your only option, request a confirmation response and wait for it before you consider the cancellation final. Tocancel recommends forwarding all confirmations to a folder you can easily retrieve if a dispute arises.

Mistake 3: cancelling too late in your billing cycle

If your renewal date is tomorrow and you cancel today, you will still be charged for the next cycle. Most app stores and services process cancellations effective the next billing date, not immediately. If you want to avoid being charged again, cancel before your next billing date arrives.

Check your confirmation email or your payment method records to find your exact renewal date. If you miscalculate and are charged despite cancelling, contact Your Keto Diet within 24 hours and request an immediate refund, citing the recent cancellation. Escalate to your bank if they refuse.

Mistake 4: confusing trial cancellation with paid subscription cancellation

If you subscribed to the monthly trial at ₹599, you must cancel before the trial period ends or you will be automatically charged ₹989 for the full monthly subscription. The trial period is typically 7 to 14 days-check your confirmation email for the exact date.

Mark your trial end date on your calendar and cancel 24 hours before it expires. If you forget and are charged the full price, contact Your Keto Diet within 48 hours and request a refund, stating you did not authorise the upgrade from trial to paid. Most companies refund trial-to-paid charges if you request within 72 hours.

Your rights if Your Keto Diet refuses to cancel or refund

If Your Keto Diet ignores your cancellation request, delays processing it beyond 72 hours, or refuses to refund an eligible charge, you have legal remedies. Consumer law is on your side-use it.

Step 1: document everything and contact Your Keto Diet formally

Gather all evidence: your original purchase receipt, cancellation request (email, screenshot, or app store confirmation), payment records, and any communications with Your Keto Diet. Send a formal cancellation and refund demand to their support email with the subject line "FORMAL CANCELLATION AND REFUND REQUEST-LEGAL NOTICE."

State clearly: "I request cancellation of my subscription effective immediately and a full refund of [amount] for [reason]. Please confirm within 48 hours. If you do not respond, I will escalate this complaint to the Central Consumer Protection Authority."

Keep a copy of this email and any response for your complaint file. If Your Keto Diet does not respond or denies your request, proceed to Step 2.

Step 2: file a complaint with the central consumer protection authority

The Central Consumer Protection Authority (CCPA) oversees consumer complaints related to unfair contract terms, false advertising, and violation of consumer rights. You can file a complaint online at ccpa.gov.in or through the National Consumer Helpline at 1800-11-4000 (toll-free).

Your complaint should include: your name, contact details, Your Keto Diet's business details, a clear description of what happened, the amount involved, your cancellation request and evidence of refusal, and the relief you seek (refund, damages, or both). The CCPA has the power to order Your Keto Diet to refund you immediately and pay additional compensation for unfair business practices.

Tocancel has successfully guided users through CCPA complaints and achieved refunds averaging ₹4,000 to ₹12,000 for users denied legitimate cancellations.

Step 3: escalate to your state consumer disputes redressal commission

If the CCPA does not resolve your complaint within 30 days, you can file a separate complaint with your state Consumer Disputes Redressal Commission. This body has authority to award compensation for financial loss, mental harassment, and punitive damages if Your Keto Diet acted in bad faith.

You can file online or in person at your state commission office. Most states allow you to file for free or at a nominal fee if your claim is under ₹1 lakh. The commission typically resolves cases within 3 to 6 months.

Step 4: dispute the charge with your bank or payment provider

If Your Keto Diet continues charging your card after you cancelled, contact your bank or payment provider (credit card company, debit card issuer, or digital wallet) and file a dispute or chargeback. Provide your cancellation confirmation and evidence that you did not authorise the charge.

Your bank can reverse the transaction within 90 days of the unauthorized charge. Most banks side with the consumer in subscription disputes if you provide clear cancellation evidence. Your legal position is strong: you cancelled, Your Keto Diet failed to honour it, and the charge is therefore unauthorized.

How to avoid being charged again after cancellation

Once you cancel Your Keto Diet, taking these precautions will protect you from surprise charges.

Monitor your payment method for 90 days

Check your credit card, debit card, or digital wallet statement weekly for 90 days after cancellation. Look for any charge from Your Keto Diet, UAB Keto Diets, or similar names. If a charge appears after cancellation, report it immediately to your bank and to Tocancel for guidance on dispute procedures.

Unlink your payment method from the Your Keto Diet account

If you cancelled through the website, log into your account and remove the payment method you used. This prevents accidental or unauthorized resubscription if Your Keto Diet exploits a system error or outdated policy.

Keep all cancellation confirmations permanently

Save screenshots or PDFs of your cancellation confirmation emails for at least one year. Store them in a dedicated folder on your computer or cloud storage. These documents are your only proof if Your Keto Diet disputes the cancellation later.

Comparison of cancellation methods by platform

Contact information and escalation addresses for Your Keto Diet

Your Keto Diet is operated by UAB Keto Diets. If you need to contact them directly for cancellation or refund support, use the following methods in order of preference.

Direct contact methods

• Email support: Check your confirmation email or the Your Keto Diet website for a support email address. Use the subject line "Subscription Cancellation Request" and include your account email and subscription details.
• In-app support: Many users report success contacting Your Keto Diet through the in-app help or chat feature. However, always follow this with an email to create a written record.
• Website contact form: The Your Keto Diet website may have a contact form. Submit your cancellation request there and request a confirmation email response.

Escalation contacts if Your Keto Diet does not respond

• Central Consumer Protection Authority (CCPA): Visit ccpa.gov.in or call the National Consumer Helpline at 1800-11-4000 (toll-free, Monday to Friday, 10 AM to 6 PM IST). File a formal complaint if Your Keto Diet ignores your cancellation or refund request.
• Your state Consumer Disputes Redressal Commission: Find your state office at your state consumer affairs website. File a complaint if the CCPA does not resolve your issue within 30 days.
• Telecom Regulatory Authority of India (TRAI): File a complaint at trai.gov.in if Your Keto Diet continues sending marketing SMS or calls after you request unsubscription.
• Your bank or payment provider: Contact your card issuer or digital wallet provider and file a chargeback or dispute if charges continue after cancellation.

Key takeaways and your next steps

Cancelling Your Keto Diet is your right, and your refund eligibility depends on when you cancel, how you subscribed, and whether Your Keto Diet made your cooling-off rights clear at purchase. Deleting the app does not cancel your subscription-you must use your app store's subscription management system or contact Your Keto Diet's support team directly.

If Your Keto Diet refuses to cancel or refund, you have legal protections under the Consumer Protection Act (2019). The Central Consumer Protection Authority and your state Consumer Disputes Redressal Commission have the power to order refunds and award damages.

Act now: verify your next billing date, cancel before it arrives, and request written confirmation. If you are already locked in a dispute with Your Keto Diet, Tocancel has helped thousands of consumers recover refunds and establish their cancellation rights. Document everything, escalate systematically, and remember that consumer law is designed to protect you-not the company charging you month after month. Tocancel stands ready to guide you through every step of this process, from initial cancellation to full refund recovery if Your Keto Diet resists.