Cancel Searchquarry: Step-by-Step Guide

How to cancel SearchQuarry and stop USD charges in india

What SearchQuarry is and why indian users subscribe

SearchQuarry is a United States-based public records search platform that delivers instant access to court records, property data, background checks and vehicle history online. The service operates entirely by subscription and bills you in US dollars (USD), regardless of where you live in India.

Indian users typically subscribe to SearchQuarry for background verification before hiring, property title checks before purchase, or legal research. However, because the service is US-focused and charges in foreign currency, you often face surprise rupee charges on your bank statement due to exchange rate fluctuations.

Understanding SearchQuarry's subscription model

SearchQuarry offers three main plan options: a 5-day trial at USD $2.95, a monthly membership at USD $24.95, and an annual subscription at USD $35.40. Your actual cost in Indian rupees varies depending on the USD to INR exchange rate on your billing date. When you purchase through third-party platforms like PayPal, Apple App Store or Google Play, additional platform fees may apply on top of the base subscription cost.

Knowing where you purchased your subscription matters enormously when you cancel. If you bought directly from SearchQuarry's website, you contact them directly. If you purchased through an app store or payment platform, you may need to cancel through that intermediary instead.

SearchQuarry's lack of local india presence

SearchQuarry operates no physical office or local customer service team in India. This means you cannot visit a location to cancel or call a local phone number. All cancellation requests must travel through international email ([email protected]) or a US-based telephone line at (800) 859-7375. International phone calls incur charges, so email remains your most practical option.

The absence of a local office also means you cannot enforce a cancellation in person, which is why documenting your request in writing is critical.

Your consumer rights when cancelling a US-based service

Indian consumer law protects you against unfair billing practices even when dealing with foreign companies. Understanding these rights puts you in control when demanding a refund or stopping unwanted charges.

The consumer protection act, 2019 and digital subscriptions

India's Consumer Protection Act, 2019 gives you the right to seek refunds when a service fails to meet promised standards or charges you unfairly through deceptive practices. If SearchQuarry continues billing you after you cancel, or if the service does not perform as advertised, you can file a formal consumer complaint with your state consumer commission.

While India does not currently mandate a 14-day cooling-off period for digital subscriptions (unlike European Union rules), SearchQuarry voluntarily honours a 30-day unconditional money-back guarantee. This is your strongest negotiating position when demanding your money back.

Your legal position is clear: once you cancel, SearchQuarry must stop charging you immediately and should refund any charges within 30 days if you request it.

Escalation to the central consumer protection authority

If SearchQuarry ignores your cancellation request or refuses to issue a refund within 30 days, you can escalate to your state consumer commission or the Central Consumer Protection Authority (CCPA). Both bodies accept complaints filed online and charge no fee for claims under ₹1 crore. The complaint process typically takes 60 to 90 days, but the authority has the power to order refunds, penalties and compensation.

Before filing a formal complaint, send one final email to [email protected] with the phrase "final notice before consumer complaint" in the subject line. This often triggers an immediate response from their management.

Pricing breakdown and your actual cost in rupees

SearchQuarry publishes prices in US dollars, but your rupee charge depends on the exchange rate active on your billing date. Here is what you typically pay when purchasing directly from SearchQuarry.

The annual plan offers the best value per month if you plan to use SearchQuarry regularly, but commits you to a year-long charge. Monthly plans give you flexibility to cancel anytime within your 30-day refund window.

Should you cancel SearchQuarry? signs it may be time

Not every subscription deserves immediate cancellation. Before you cancel, ask yourself whether the service still serves your needs or whether cost has become the driving factor.

Reasons to cancel SearchQuarry

Cancel SearchQuarry if you no longer need background checks or property searches, if the service has failed to deliver promised results, or if unexpected USD charges strain your budget. You should also cancel if you discover that Indian services like CIBIL reports, property registries or local background check providers offer the same information at lower cost or in rupees.

If you subscribed for a single task (like one property check) and have completed it, cancellation within 30 days ensures a full refund under SearchQuarry's money-back guarantee. Do not delay beyond day 30 of your subscription or trial period.

Reasons you might keep SearchQuarry

Keep your subscription if you run a hiring business and need frequent background checks, if you are a real estate professional requiring regular property data, or if no equivalent Indian service meets your needs. The annual plan at approximately ₹2,935 per year works out to about ₹245 per month, which is reasonable for professional use.

Consider your actual search frequency before you cancel. If you have used SearchQuarry fewer than three times in the past month, cancellation likely makes financial sense.

How to cancel SearchQuarry step by step

Your cancellation method depends on where you purchased your subscription. Tocancel has helped thousands of Indian consumers navigate this exact process, so follow these steps carefully based on your purchase platform.

Cancelling a direct SearchQuarry website subscription

If you bought your subscription directly from SearchQuarry's website using a credit card or PayPal, follow these steps.

1. Log into your SearchQuarry account at their website using your email address and password.
   • If you cannot remember your password, click the "Forgot Password" link on the login page and reset it via email.
2. Navigate to your account settings or subscription management page (usually labelled "Account" or "Settings" in the top menu).
   • Look for a section titled "Subscription" or "Billing".
3. Click "Cancel Subscription" or "Manage Subscription" and select the cancel option.
   • SearchQuarry may ask why you are cancelling. Select the reason that best fits your situation, but this is optional.
   • Do not feel pressured to choose an unappealing reason simply because the form suggests it.
4. Review the cancellation confirmation message and note the cancellation date and any refund amount.
   • Screenshot this confirmation page for your records.
5. Check your email inbox (including spam folders) within 24 hours for a cancellation confirmation email from SearchQuarry.
   • This email serves as proof of your cancellation request.
6. If no confirmation arrives within 24 hours, email [email protected] with the subject line "Cancellation confirmation request" and include your account email address and subscription plan details.
   • Keep a copy of this email for your records.

Cancelling through apple app store or google play

If you purchased SearchQuarry through the Apple App Store (iPhone or iPad) or Google Play (Android), you must cancel through that platform's subscription settings, not through SearchQuarry directly.

For Apple App Store (iPhone/iPad):

1. Open the Settings app on your iPhone or iPad.
   • Tap your name at the top of the screen.
2. Tap "Subscriptions".
   • You will see all active subscriptions linked to your Apple ID.
3. Find SearchQuarry in the list and tap it.
   • If SearchQuarry does not appear, scroll down and check "Expired Subscriptions".
4. Tap "Cancel Subscription".
   • Apple will ask you to confirm the cancellation.
   • Confirm by tapping "Confirm Cancellation".
5. Check your email for a cancellation confirmation from Apple within 24 hours.
   • This email confirms your subscription is cancelled and you will not be charged further.

For Google Play (Android):

1. Open the Google Play Store app on your Android phone or tablet.
   • Tap your profile icon in the top-right corner.
2. Tap "Manage subscriptions" or "Payments and subscriptions" (exact wording varies by device).
   • If you see "Manage subscriptions" first, tap it.
3. Find SearchQuarry in the list of active subscriptions and tap it.
   • The app should display your current billing cycle.
4. Tap "Cancel subscription".
   • Google may ask why you are cancelling. You can skip this question.
5. Confirm the cancellation by tapping "Yes, cancel" or similar wording.
   • Your subscription ends at the end of your current billing period.
6. Check your Gmail inbox for a cancellation confirmation email from Google Play within 24 hours.
   • Save this email as proof of cancellation.

Cancelling via PayPal payment

If you set up a recurring PayPal payment to SearchQuarry, you can cancel directly through your PayPal account without contacting SearchQuarry.

1. Log into your PayPal account at www.paypal.com.
   • Use your PayPal email address and password.
2. Click on your name or profile icon in the top-right corner and select "Account Settings" or "Settings".
   • The exact menu label depends on your PayPal interface version.
3. Look for "Subscriptions", "Recurring Payments" or "Automatic Payments".
   • Click the appropriate option.
4. Find SearchQuarry in the list of active subscriptions.
   • Click on it to view payment details.
5. Click "Cancel" or "Stop automatic payment".
   • PayPal will ask you to confirm the cancellation.
   • Confirm by clicking the cancel button again.
6. Check your email for a cancellation confirmation from PayPal.
   • This email confirms SearchQuarry can no longer charge your PayPal account.
7. For extra security, also email [email protected] to notify them that you have cancelled your PayPal subscription.
   • Include your account email and PayPal transaction ID for their records.

After you cancel: what happens next

Cancellation does not happen instantly, and understanding what comes next helps you avoid unwanted charges or lost access at a critical moment.

Immediate access and billing changes

When you cancel, SearchQuarry stops charging you on your next billing date, not immediately. If you are mid-cycle through a monthly subscription, you retain access until the end of that billing month. If you subscribed to an annual plan and cancel mid-year, you lose access at the cancellation point, not at the end of the year-but you become eligible for a partial refund if you are within the 30-day money-back window.

Check your bank or credit card statement 5 to 7 days after cancellation to confirm that SearchQuarry has not charged you again. If a charge appears after your cancellation date, immediately contact your bank to dispute it and simultaneously email SearchQuarry to demand a refund.

Refund timeline and how to request it

SearchQuarry's 30-day money-back guarantee applies from your subscription start date, not from your cancellation date. If you subscribed on January 1st and cancel on January 25th, you fall within the 30-day window and qualify for a refund. If you cancel on February 5th, you have missed the window and will not receive a refund unless you can prove the service failed to perform as promised.

To request a refund, email [email protected] within 30 days of your subscription start date with the subject line "Refund request within 30-day guarantee". Include your account email address, subscription plan, purchase date and a brief explanation that you wish to use the 30-day money-back guarantee. SearchQuarry typically processes refunds within 5 to 10 business days.

Once Tocancel guides you through this process, keep your refund confirmation email as proof for your records and your bank.

Common cancellation mistakes that cost you money

Even careful users can slip up when cancelling a subscription. The mistakes below are avoidable if you stay aware of them.

Mistake 1: cancelling outside the 30-day refund window

SearchQuarry's money-back guarantee runs for 30 days from your subscription purchase date, not from when you actually start using the service. If you purchase a subscription on January 1st but do not use it until late January, your 30-day clock still expires on January 31st. Cancel after day 30 and you lose refund eligibility unless you can prove the service failed entirely.

Mark your refund deadline in your phone calendar on the day you subscribe, set a reminder for day 25, and cancel by day 29 if you want your money back.

Mistake 2: forgetting to cancel through the correct platform

If you purchased SearchQuarry through the Apple App Store but then tried to cancel via the SearchQuarry website, the website cancellation does nothing. Your Apple subscription keeps charging. Similarly, cancelling on Google Play does not affect a separate PayPal subscription to SearchQuarry.

Before you cancel, verify your purchase receipt or invoice to confirm which platform charged you, then cancel through that exact platform.

Mistake 3: not documenting your cancellation

If SearchQuarry later claims you never cancelled and charges you again, you need proof. Screenshots of cancellation confirmations, cancellation emails from SearchQuarry or your payment platform, and bank statements showing the charge stopped are all evidence that works in your favour if you file a consumer complaint.

Save every cancellation-related email and screenshot for at least one year after you cancel.

Mistake 4: waiting to contact your bank about phantom charges

If SearchQuarry charges you after you cancel, contact your bank immediately to dispute the charge. Most banks allow disputes within 90 days of the transaction. The longer you wait, the harder a dispute becomes. Do not assume SearchQuarry will refund you on its own-take action yourself.

Your bank or credit card company can reverse the charge and launch a dispute on your behalf, which often forces SearchQuarry to respond.

Refund eligibility and how to claim money back

Understanding when you qualify for a refund and how to claim it separates users who recover their money from those who lose it forever.

When you are eligible for a refund

You qualify for a refund if you cancel within 30 days of your subscription purchase date and invoke SearchQuarry's money-back guarantee. The 30 days run from purchase, not from first use or from cancellation. You also qualify for a refund if SearchQuarry fails to deliver the promised service-for example, if search results are consistently inaccurate or the platform is down for extended periods.

Any charge after your cancellation date is also refundable, even if you are outside the 30-day window. If SearchQuarry continues billing you after you cancel, demand a refund for all post-cancellation charges immediately.

How to claim your refund from SearchQuarry

Email [email protected] with the subject line "Refund request-30-day money-back guarantee" and include the following information: your full name, account email address, subscription plan name and cost (in USD and INR), purchase date, cancellation date, and a clear statement that you are invoking the 30-day money-back guarantee.

SearchQuarry typically responds within 3 business days and processes refunds within 5 to 10 business days after approval. If you do not receive a response within 5 business days, send a follow-up email with the phrase "second notice" in the subject line and cc your bank's customer service email if possible.

If SearchQuarry refuses a refund you believe you are owed, escalate to Tocancel or file a complaint with your state consumer commission citing the Consumer Protection Act, 2019. A formal complaint often resolves the matter within 60 days.

Comparison: keeping or cancelling SearchQuarry

Before you cancel, weigh your actual usage against the cost to confirm cancellation makes sense.

If most of your answers fall in the "cancel" column, proceed with cancellation immediately while you are within the refund window.

How tocancel helps you cancel SearchQuarry safely

Cancelling a foreign subscription can feel confusing when you face unfamiliar systems and foreign customer service. Tocancel simplifies this process by walking you through every step, explaining your consumer rights, and ensuring you claim any refund you deserve.

Tocancel has helped thousands of Indian consumers cancel US-based subscriptions, navigate refund claims, and file consumer complaints when companies refuse to comply. When you use Tocancel's guides, you gain not just cancellation instructions but also the legal knowledge to back up your demands if a company refuses to cooperate.

Your legal rights under India's Consumer Protection Act, 2019 are real and enforceable. Tocancel empowers you to use them.

Contact SearchQuarry for cancellation and refund support

SearchQuarry operates no physical office in India, so you cannot cancel in person or by post. Use the following contact methods to reach their customer support team.

Email contact (recommended)

Send all cancellation and refund requests to:

Email: [email protected]

Use email because it creates a written record of your request that protects you if a dispute arises. Include your account email, subscription details, and cancellation date in every email. Save all responses from SearchQuarry for your records.

Telephone contact

If you need to speak with someone immediately, call SearchQuarry's US-based customer service line:

Phone: (800) 859-7375

This is a US number, so international calling charges apply. However, you reach a real person who can verify your account and process cancellations over the phone. After you cancel by phone, ask the representative to email you a confirmation-do not rely on a verbal confirmation alone.

Escalation path if SearchQuarry refuses to comply

If SearchQuarry ignores your cancellation request or refuses a refund, file a complaint with your state consumer commission or the Central Consumer Protection Authority (CCPA). Both bodies accept online complaints and have successfully ordered US companies to refund Indian consumers.

Visit your state consumer commission website or the CCPA portal at ccpa.gov.in to file a complaint online. Include all emails between you and SearchQuarry, screenshots of your cancellation confirmation, and your bank statements showing the charges.

Tocancel has helped thousands of consumers navigate the refund and dispute process, ensuring they recover money from companies that refuse to comply with cancellation requests. Your cancellation is within your legal rights, and Indian consumer law backs your claim.