Cancel Audiomack: The Right Way

How to cancel Audiomack and stop recurring charges in india

Why you might want to cancel Audiomack

Audiomack is a music streaming platform that connects independent artists with listeners worldwide, offering both free ad-supported and premium paid tiers. If your subscription no longer fits your listening habits, budget, or lifestyle, you have the right to cancel immediately without penalty or justification. At Tocancel, we help Indian consumers understand exactly how to exit music streaming services cleanly, and Audiomack cancellation is straightforward once you know which payment method you used. This section explains what Audiomack is, why people cancel, and what you need to know before you go.

What Audiomack offers and what you lose

Audiomack's premium tier removes advertisements, unlocks offline listening for up to 30 days, and adds advanced audio controls including equaliser presets and high-fidelity listening. The platform also features a Supporters Program, where fans can send direct tokens (Gold, Platinum, or Orange tiers) to support their favourite artists. When you cancel your paid subscription, your account, playlists, and uploads remain permanently. However, you revert to the free ad-supported tier once your paid period expires, losing offline access and ad-free playback.

Why indian listeners cancel their Audiomack subscriptions

Budget is the most common reason-at ₹59 per month for Premium or ₹199 for Platinum Supporters tier, those charges accumulate quickly. You might also discover a competing platform better matches your music taste, or life changes mean you simply cannot justify a paid subscription anymore. Whatever your reason, cancelling is your consumer right, and Tocancel exists to ensure you exit without hidden fees or confusion.

Audiomack pricing in india and what you're actually paying

Before you cancel, understand exactly which plan you're on and what auto-renewal means for your wallet.

Hidden costs and auto-renewal traps

Audiomack's pricing structure appears transparent in the app, but auto-renewal is where billing surprises happen. Monthly Premium plans renew automatically every 30 days unless you cancel before your cycle ends-Audiomack charges your payment method (credit card, debit card, or UPI) without asking again. Day and Week passes are one-time, non-recurring purchases, but they enable one-click buying on your account, so you might accidentally purchase another pass without realising. Supporter Program tokens (Gold, Platinum, Orange) are permanent donations-Audiomack classifies them as final sales, not subscriptions, meaning cancellation rules do not apply and refunds are not available. At Tocancel, we've helped thousands of users avoid these traps by cancelling before the renewal date arrives.

How to cancel Audiomack on different platforms

Your cancellation method depends entirely on how you subscribed-through Apple App Store, Google Play Store, or directly on Audiomack's web platform.

Cancel Audiomack on iOS via apple app store

If you subscribed through your iPhone or iPad, Apple controls your subscription-you cannot cancel inside the Audiomack app itself. Follow these exact steps to access App Store subscription management.

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID name at the top of the screen.
   • If you see "Sign in with Apple" instead, tap that and sign in with your Apple ID credentials.
3. Select Subscriptions from the menu that appears.
   • You'll see all active subscriptions and recently cancelled ones here.
4. Find and tap Audiomack in your active subscriptions list.
5. Tap Cancel Subscription.
   • Apple will show you a confirmation screen describing what access you'll lose.
   • Confirm the cancellation by tapping the red cancel button.
6. Verify the cancellation status-Apple will confirm your subscription ends on a specific date, and you'll retain access until that date.
   • Screenshot this confirmation for your records.

Your Audiomack premium access continues until the end of your paid period-cancellation takes effect on your next billing date. You'll immediately lose the ability to renew your subscription.

Cancel Audiomack on android via google play store

Google Play Store manages all Android app subscriptions-you must cancel through your Google Play account, not the Audiomack app.

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon in the top-right corner of the screen.
3. Select Manage subscriptions from the menu.
   • You'll see all active subscriptions here.
4. Find and tap Audiomack in your subscriptions list.
5. Tap Cancel subscription.
   • Google will ask why you're cancelling-you can skip this or share feedback (optional).
6. Confirm your cancellation by tapping the final cancel button.
   • Google will show your subscription end date on screen.
   • Take a screenshot as proof of cancellation.

Your Android subscription remains active until the end of your current billing cycle. After that date, you cannot renew, and your account reverts to the free tier.

Cancel Audiomack via web browser or account settings

If you subscribed directly through Audiomack's website using your credit card, debit card, or UPI payment, you must cancel through your account dashboard.

1. Go to audiomack.com and log in with your account email and password.
   • If you've forgotten your password, use the "Forgot password" link to reset it.
2. Navigate to Account Settings or Subscription Settings (usually in your profile menu or top-right corner).
   • Look for a section labelled "Billing," "Subscriptions," or "Payment Methods."
3. Find your active Premium subscription and select Cancel or Manage Subscription.
   • Audiomack may show you a survey asking why you're leaving (optional to complete).
4. Confirm your cancellation by clicking the final cancel button.
   • You'll receive a cancellation confirmation email at the address on file.
   • Save this email as proof of cancellation.
5. Verify your account has returned to free tier status (you should see "Free Plan" or similar indicator in settings).
   • Check your email for a cancellation receipt within 24 hours.

Your access continues until the end of your paid billing period-cancellation prevents future charges only.

Your consumer rights and what the law protects

India's Consumer Protection Act, 2019, and the Information Technology Act, 2000, protect your right to cancel digital subscriptions clearly and simply. Your legal position is strong: you can cancel any subscription service at any time, and the company must stop charging you immediately after your current paid period ends.

What indian consumer law guarantees you

Under the Consumer Protection Act, 2019, you have the right to cancel without penalty or justification. Audiomack must provide a simple, accessible cancellation method-either in-app or on their website-and they cannot make cancellation deliberately difficult or harder than signup. If Audiomack fails to stop charging you after you've cancelled, this is considered unfair trade practice, and you can escalate to your state Consumer Disputes Redressal Commission. Tocancel recommends keeping your cancellation confirmation email as evidence in case you need to file a complaint.

What happens if Audiomack keeps charging you

If charges continue after your cancellation date, you have several options. First, contact Audiomack's customer support directly with your cancellation proof and ask for an immediate refund. If they refuse, you can file a complaint with your payment provider (your bank or UPI app) requesting a chargeback-most payment providers will reverse fraudulent or unauthorised charges within 30 days. As a final step, you can lodge a formal complaint with your state Consumer Disputes Redressal Commission, which has the authority to order refunds plus compensation for unfair practice. Tocancel has helped thousands of Indian consumers recover unauthorised charges this way.

Refunds and what you can recover after cancelling

Refund eligibility depends on when you cancel within your billing cycle.

Refund policy for Audiomack premium subscriptions

Audiomack does not offer prorated refunds for partial billing cycles-if you cancel midway through a ₹59 monthly subscription, you cannot recover the unused portion. However, your premium access remains active until the end of your paid period. If Audiomack fails to honour your cancellation and charges you again after your end date, you have the right to demand a refund for that unauthorised charge. Supporter Program tokens (Gold, Platinum, Orange tiers) are final sales with no refund eligibility-Audiomack treats these as donations, so they fall outside standard consumer refund protection.

How to request a refund if you're charged twice

If Audiomack charges you twice in one billing cycle, or charges you after your cancellation date, act immediately. Send a detailed email to Audiomack's support team with your cancellation screenshot and the duplicate charge details. Include your transaction ID, the dates of both charges, and a clear request for a refund. If support does not respond within 7 business days, contact your bank or UPI app to initiate a chargeback for the unauthorised charge. Tocancel recommends keeping all screenshots and transaction records for at least 90 days after cancellation.

Common mistakes people make when cancelling Audiomack

Cancelling a subscription should be simple, but many Indian consumers make mistakes that delay the process or leave them vulnerable to continued charges.

Mistake 1: deleting the app without cancelling the subscription

This is the most common error-uninstalling Audiomack does not cancel your subscription. Your payment method will continue to be charged every month because your subscription remains active in Apple App Store, Google Play Store, or Audiomack's billing system. The app stores do not automatically cancel subscriptions when you delete the app; you must cancel through the store's subscription management menu first. Only after you cancel should you delete the app.

Mistake 2: cancelling in the wrong place

If you subscribed through Apple App Store, cancelling inside the Audiomack app does not work-Apple controls the subscription. Similarly, if you subscribed through Google Play, Audiomack's web cancellation will not affect your Play Store billing. You must cancel where you subscribed. Tocancel recommends checking your last receipt email to confirm which platform charged you, then cancel in that exact location.

Mistake 3: not keeping proof of cancellation

If you cancel and Audiomack continues to charge you later, you need evidence that you cancelled. Screenshots of your cancellation confirmation, receipt emails, and the date you clicked "Cancel Subscription" are all valuable. Store these in a folder or your email for at least 90 days after cancellation.

Mistake 4: confusing supporter tokens with subscriptions

Gold, Platinum, and Orange tokens are one-time donations, not subscriptions. You cannot cancel them or request refunds once purchased. Many users accidentally buy these while browsing the app, believing they're subscription add-ons. Before buying any token, confirm it says "one-time purchase" or "non-recurring" in the payment description.

What happens after you cancel Audiomack

Knowing what to expect after cancellation reduces anxiety and helps you confirm the process worked correctly.

Your account and access after cancellation

Your Audiomack account, playlists, and uploads remain permanently on your account-cancelling does not delete anything. You keep free access indefinitely, though you'll see advertisements and cannot download songs for offline listening. Your premium features (ad-free playback, offline access, equaliser presets) continue until the end of your paid period, then automatically disable. Your profile remains visible to friends and followers, and you can still upload music as a free user (with upload limits).

Timeline for access changes

Your cancellation takes effect on your next renewal date-not immediately. If you cancel on the 15th of the month and your renewal date is the 30th, you remain premium until the 30th, then lose premium access. This is standard for all subscription services. You will not be charged on the renewal date because Audiomack has removed your subscription from their billing system.

Can you reactivate your subscription later

Yes-you can resubscribe to Audiomack at any time after cancellation, through the same platform you originally subscribed to. Your account, playlists, and follower history remain intact. When you resubscribe, you'll pay the standard rate (currently ₹59 per month in India) unless Audiomack is offering a promotional discount to returning users.

Cancellation checklist before you lose access

Use this step-by-step checklist to ensure your cancellation is complete and irreversible.

Comparing Audiomack with other music streaming platforms in india

If you're cancelling Audiomack because another service fits your needs better, this comparison shows what alternatives offer.

Contact details and escalation if you need help cancelling

If you've tried to cancel Audiomack and run into problems, or if charges continue after your cancellation date, use these escalation paths to recover your money.

Audiomack customer support contact

Audiomack's primary support channel is email. Send your cancellation issue to their support team with full details: your account email, the date you attempted to cancel, screenshots of your cancellation attempt, and any unauthorised charges. Include your transaction IDs and bank statements showing the charges. Audiomack typically responds within 3-5 business days. If you do not receive a response, escalate to payment provider support.

If Audiomack won't refund unauthorised charges

Contact your payment provider first: if you paid by credit card or debit card, call your bank's fraud department and request a chargeback dispute; if you paid via UPI (Google Pay, PhonePe, Paytm), open a dispute directly in the app. Provide your cancellation proof and the charge dates. Your bank or UPI provider will investigate and typically reverse the charge within 30 days.

Escalate to consumer protection if needed

If Audiomack refuses to refund and your bank cannot help, file a formal complaint with your state Consumer Disputes Redressal Commission. Contact your local District Consumer Protection Authority online or visit their office in person. File a complaint under the Consumer Protection Act, 2019, citing unfair billing practice and Section 12 of the act (consumer rights). Tocancel has helped thousands of consumers recover funds this way.

Tocancel: your guide to cancelling with confidence

Audiomack cancellation is straightforward once you know the right steps. Whether you're cancelling on iPhone, Android, or web, your subscription ends on your next renewal date, and no refunds apply for partial periods-but your premium access continues until then. If Audiomack continues charging you after cancellation, you have strong legal protection under Indian consumer law, and Tocancel has helped thousands of consumers cancel cleanly and recover unauthorised charges. Your rights are clear, and your wallet is worth protecting. Cancel today with confidence.