Cancel Mylife: Step-by-Step Guide

How to cancel Mylife and reclaim control of your personal data in india

What is Mylife and why indian consumers cancel

Mylife is a subscription and one-time purchase service that aggregates publicly available information and generates personal background reports. The platform charges users to access, review, and manage their own online reputation and privacy settings through its website and mobile applications.

You may have signed up to check your own background report or monitor how your personal information appears online. However, many Indian consumers cancel Mylife when they discover the service no longer serves their needs, when unexpected charges appear on their accounts, or when they object to how their data is stored and managed. Understanding your cancellation rights upfront protects you from surprise renewals and helps you regain ownership of your personal information.

Common reasons to cancel Mylife

Cancel Mylife if you have completed your initial background check and no longer need ongoing monitoring. You should also cancel if you signed up for a free trial and wish to avoid automatic billing when the trial period ends. Additionally, you have full grounds to cancel if Mylife charged your account without clear consent, if the service fails to deliver promised features, or if you simply prefer not to have your personal data managed on a third-party platform.

Your right to cancel exists regardless of whether you purchased through the Mylife website, Google Play Store, or Apple App Store.

When to cancel before charges accumulate

If you enrolled in a free trial, cancel at least 24 hours before the trial period expires to prevent automatic renewal charges. For monthly or annual subscriptions, initiate cancellation immediately after deciding you no longer want the service, rather than waiting until your next billing date. This simple step ensures you do not incur unexpected debits to your bank account or payment method.

The sooner you cancel, the sooner you stop accumulating charges and regain control of your billing.

Mylife pricing structure and where charges appear

Mylife charges vary depending on the plan you selected and where you made your purchase. Below is the verified pricing information available for Indian customers in 2026 and 2025.

Subscription and purchase options

Where Mylife charges appear on your account

If you purchased through the Mylife website directly, charges appear on your bank or credit card statement under the merchant name "INFINITIE NUTRIFOOD & BEVERAGES" or similar. If you subscribed via Google Play Store, charges show on your Google account billing page. If you subscribed via Apple App Store, charges appear in your Apple ID billing history.

Identifying where you made your purchase is essential, because each platform (Mylife, Google, or Apple) handles cancellation and refunds differently. Tocancel recommends checking your payment statements immediately to determine which service processed your subscription.

Your consumer rights under indian law

You hold several legal protections when cancelling Mylife, regardless of whether you purchased directly or through a third-party platform. Indian consumer law is on your side.

Consumer protection act 2019 protections

The Consumer Protection Act 2019 grants you the right to cancel any subscription service at any time and to request a refund if the service is defective, misleading, or charges you without clear consent. If Mylife refuses to process your cancellation or acknowledge your refund request, you can lodge a formal complaint with your state's District Consumer Disputes Redressal Commission, which is the official body empowered to enforce your rights and award compensation.

Under this Act, Mylife must provide you with transparent billing information, must obtain explicit written or digital consent before charging you automatically, and must make the cancellation process as straightforward as the signup process. This means the company cannot hide cancellation behind difficult-to-find buttons or require you to call a phone line. Your legal position is clear: you can cancel whenever you choose, and the company must honour that request within a reasonable timeframe.

Keep screenshots of all cancellation attempts, confirmation emails, and your bank statements, as these documents form your evidence if you need to escalate to a consumer authority.

Automatic renewal and consent requirements

While India does not have a standalone automatic renewal law, the Consumer Protection Act 2019 and the Information Technology Act 2000 together require Mylife to obtain your clear, explicit consent before charging you automatically. The company cannot use pre-ticked boxes or bury consent language in fine print. You must actively agree to automatic billing, and the company must make cancellation equally easy as signup.

If Mylife charged your account after you cancelled, or if charges appeared during a free trial without your clear permission, you have legal grounds to demand a full refund and to escalate the matter to the District Consumer Disputes Redressal Commission.

How to cancel Mylife on each platform

Your cancellation process depends on where you made your purchase. Follow the steps below for your specific platform, and Tocancel has verified these methods work as of 2026.

Cancel a Mylife website subscription

1. Log in to your Mylife account on the official website using your email and password.
2. Navigate to your account settings or profile section, typically found in the top-right menu or under "My Account".
3. Look for a "Subscriptions", "Billing", or "Manage Subscription" link.
4. Click the option to view your active subscriptions.
   • If no active subscription appears, you may have a one-time purchase only, which does not require cancellation.
5. Select the subscription you wish to cancel and click "Cancel Subscription" or "Cancel Plan".
6. Confirm your cancellation by clicking the confirmation button. Mylife will display a cancellation confirmation message.
7. Screenshot the confirmation for your records.
8. Check your email for a cancellation confirmation letter from Mylife or [email protected] (or their registered support address).
9. If you do not receive a confirmation email within 24 hours, contact Mylife support directly with screenshots of your cancellation attempt.

Cancel a Mylife subscription on google play store

1. Open the Google Play Store app on your Android device or visit play.google.com on a web browser.
2. Tap or click your profile icon in the top-right corner and select "Payments and subscriptions".
3. Select "Subscriptions" from the menu.
4. Find and tap the Mylife subscription in your active subscriptions list.
5. Tap "Cancel subscription" and follow the on-screen prompts.
6. Google will ask you to confirm the cancellation and may offer a retention discount; decline if you wish to proceed.
7. Once complete, Google displays a confirmation. Take a screenshot.
8. Your subscription will end on your current billing date; no further charges will occur after that date.

Cancel a Mylife subscription on apple app store

1. Open the Settings app on your Apple device (iPhone, iPad, or Mac).
2. Tap your name at the top of the Settings screen to access your Apple ID account.
3. Tap "Subscriptions".
4. Find and tap the Mylife subscription.
5. Tap "Cancel Subscription" at the bottom of the screen.
6. Apple will ask you to confirm; tap "Confirm" to proceed.
7. You will receive a cancellation confirmation on screen and via email to your Apple ID email address.
8. Screenshot the confirmation for your records.
9. Your access to Mylife will end on your current billing date.

Requesting a refund from Mylife

Cancelling your subscription stops future charges, but you may also be entitled to a refund of charges you have already paid. Tocancel guides you through the refund process.

When you qualify for a refund

You qualify for a refund if Mylife charged you without clear consent, if the service failed to deliver promised features, if you cancelled within your free trial period and were incorrectly charged, or if you cancelled before receiving your first full billing cycle and the company's terms permit refunds within that window. You also qualify for a refund if any charge was fraudulent or unauthorized.

Under the Consumer Protection Act 2019, the burden of proof rests with Mylife to demonstrate that they obtained your explicit consent and that you received the promised service. This legal rule works in your favour.

Steps to request a refund

1. Gather your evidence: collect screenshots of your subscription cancellation, your bank or payment app statements showing the charges, and any emails between you and Mylife.
2. Contact Mylife support directly by visiting their website and locating the "Contact Us" or "Support" page. Send a formal refund request email with the subject line "Refund Request for Subscription Charges".
3. In your email, state your full name, account email, the date of the charge you dispute, the amount, and a brief explanation (for example, "I cancelled my free trial before the billing date but was charged without my consent").
4. Attach or reference your evidence (screenshots, bank statements, cancellation confirmation).
5. Request a response within 7 days and include your phone number for follow-up contact.
6. If Mylife does not respond within 7 days or refuses your refund request, send a formal complaint to your bank or payment app provider (Google or Apple) requesting a chargeback or refund through their dispute resolution process.

Escalating your refund claim

If Mylife and your payment provider both decline your refund, you have the right to file a complaint with the District Consumer Disputes Redressal Commission in your state. This is a free, government-backed process that has helped thousands of Indian consumers recover unauthorized charges. Provide the Commission with all your evidence, your cancellation confirmation, and copies of your refund requests to Mylife.

The Commission can order Mylife to refund your money and may also award compensation for your inconvenience. This legal option is powerful and costs you nothing to pursue.

Common mistakes people make when cancelling Mylife

Cancelling a subscription should be straightforward, but small errors can leave your account active and charges accumulating. Here are the pitfalls to avoid.

Mistakes that leave your account active

Many users delete the Mylife app from their phone and assume the subscription has ended; it has not. Deleting the app only removes the software from your device. Your subscription remains active with your payment provider, and charges continue to appear on your billing statement. Always cancel the subscription itself through your account settings or payment provider, not by deleting the app.

Another common error is cancelling through one platform when you actually subscribed on a different one. If you purchased via Google Play but attempt to cancel through the Mylife website, your cancellation request may not sync with Google's system, leaving your Google Play subscription active. Verify exactly where you made your purchase before you cancel.

Never assume that unanswered customer support emails mean your cancellation is pending. Mylife support delays can stretch weeks. If you have not received a written confirmation within 24 hours, follow up immediately or use your payment provider's cancellation system as a backup to ensure your subscription stops.

Mistakes that cost you refunds

Failing to preserve evidence is a costly error. If you do not screenshot your cancellation confirmation, your payment statement, and any emails with Mylife, you will struggle to prove your case if you later need to dispute charges. Take screenshots before you hit the cancel button and immediately after confirmation appears.

Waiting too long to request a refund can also harm your claim. The longer time passes between your charge and your refund request, the weaker your position becomes. File your refund request within 7 days of discovering an unauthorized charge, while your evidence is fresh and your account history is clear.

What happens after you cancel Mylife

Cancellation does not happen instantly, and understanding the timeline helps you avoid confusion or unexpected charges.

Your account after cancellation

Once you cancel, Mylife will process your cancellation within 1-3 business days. Your access to premium features and reports will end on your current billing date, not immediately. You may retain read-only access to previously generated reports until your current billing period concludes, but you cannot purchase new reports or use premium functions after cancellation is processed.

Your personal data will remain on Mylife's servers unless you separately request account deletion. Cancelling a subscription does not automatically delete your profile or personal information. If you wish to remove your data entirely, contact Mylife support and request complete account deletion in writing, then request written confirmation that your data has been removed.

Verification that charges have stopped

Monitor your bank account and payment app for 30 days after your cancellation confirmation. Your next billing date should pass without a charge. If a charge appears after your cancellation confirmation date, contact your bank or payment provider immediately and file a dispute, referencing your cancellation confirmation as evidence that you withdrew consent to further charges.

Tocancel advises keeping your cancellation confirmation email and screenshots for at least one full billing cycle to verify that charges have genuinely stopped.

Checklist for cancelling Mylife safely

Use this checklist to ensure you cancel correctly and protect yourself.

Your next steps and how tocancel can help

Cancelling Mylife is your right as an Indian consumer, and you now have the knowledge and legal backing to do it confidently. Whether you purchased through the Mylife website, Google Play, or Apple App Store, follow the platform-specific steps above, gather your evidence, and confirm your cancellation in writing.

If Mylife refuses to cancel your account, delays your refund, or charges you after cancellation, escalate your complaint to the District Consumer Disputes Redressal Commission in your state. This free government process enforces your rights under the Consumer Protection Act 2019 and has helped thousands of Indian consumers recover unauthorized charges and win compensation.

Tocancel is dedicated to helping you understand your cancellation rights and take action. Our guides cover dozens of subscription services across India, providing clear, step-by-step instructions and legal backing for every cancellation. If you encounter difficulties cancelling Mylife or need guidance on disputing charges, visit Tocancel.com to access additional resources, track your cancellation progress, and connect with consumer advocates who can review your case.

Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover refunds. You deserve control over your billing and your personal data. Take action today.

Contact and registration details for Mylife

The following information is registered with the Ministry of Corporate Affairs (MCA) for INFINITIE NUTRIFOOD & BEVERAGES LLP, the company that operates Mylife.in.

If you cannot locate a specific cancellation address on the Mylife website, use the company's registered office address via the MCA database or escalate your complaint directly to your state's District Consumer Disputes Redressal Commission. You do not need the company's permission to file a consumer complaint; the law grants you that right automatically.

Tocancel recommends filing your cancellation request through your payment provider (Google, Apple, or your bank) in parallel with contacting Mylife directly. This dual approach ensures your subscription stops even if the company delays responding to your email. Your legal rights are absolute, and Tocancel is here to ensure you exercise them.