Cancel Daily High Club: The Right Way

How to cancel Daily High Club and protect your money: a complete guide for india

Why you might want to cancel Daily High Club

You subscribe to Daily High Club for convenience, but circumstances change. Perhaps the curated boxes no longer match your interests, international shipping costs drain your budget, delivery times to India prove unreliable, or you simply want to halt recurring charges. Whatever your reason, cancelling should be straightforward and penalty-free. At Tocancel, we help you understand that you have the legal right to exit this subscription without friction. This guide walks you through every step, protects your consumer rights, and ensures your cancellation sticks.

Common reasons indian subscribers cancel

High international shipping costs surprise many Indian customers. Daily High Club operates from the United States, which means your boxes face customs duties, extended delivery windows of 3-4 weeks, and unpredictable handling fees at the border. Some subscribers discover the boxes contain items they cannot legally import into India under current regulations. Others find the ₹2,500-4,500 monthly subscription (including shipping and duties) no longer justifies the value. Tocancel has tracked these patterns, and most Indian cancellations cite delivery delays or unexpected import taxes as the primary driver.

When you should cancel immediately

If Daily High Club charges your card after you request cancellation, fails to deliver boxes within 45 days, or ships damaged items repeatedly, you should cancel at once and pursue a refund. These are breach-of-contract situations, and you hold legal leverage under India's Consumer Protection Act, 2019. Do not accept vague promises from support; instead, document every interaction and prepare to escalate if necessary.

Your consumer rights under indian law

India's Consumer Protection Act, 2019 is your legal shield when dealing with subscription cancellations and refund disputes.

What the law guarantees you

Under the Consumer Protection Act, 2019, you have the explicit right to cancel any recurring subscription without penalty, as long as you follow the service's stated cancellation procedure. If Daily High Club delivers damaged, defective, or misrepresented goods, you can demand a refund within a reasonable timeframe, typically 14-30 days from the cancellation date. The law also protects you against fraudulent or continued charges after cancellation; if the company keeps debiting your card without consent, you can lodge a complaint with the Reserve Bank of India (RBI) regarding unauthorized transactions.

Your legal position is strong: you are the consumer, and the burden of proof lies with Daily High Club to demonstrate that your cancellation was invalid or that charges were authorized.

How to escalate if Daily High Club refuses to cancel

If the company ignores your cancellation request or continues charging your account after you've explicitly cancelled, file a formal consumer complaint with your state's District Consumer Dispute Redressal Commission (DCDRC). You can file online via the National Consumer Dispute Redressal Commission portal at consumercomplaints.nic.in. Include copies of your cancellation email, screenshots of your account settings, and payment statements showing unauthorized charges. The DCDRC typically responds within 60 days and can order full refunds plus compensation for mental anguish. Tocancel advises that most companies comply once an official complaint is filed, as regulatory scrutiny becomes expensive for them.

Methods to cancel Daily High Club

Daily High Club offers several cancellation pathways; choosing the right one ensures your request is documented and processed without delay.

Cancel via email (most verifiable method)

Email is your strongest cancellation tool because it creates an auditable paper trail. Compose a clear, professional email to [email protected] with "Subscription Cancellation Request - [Your Name]" in the subject line. Include your full name, email address linked to the account, the date you want the cancellation to take effect (ideally immediately or on your next billing date), and a request for written confirmation within 5 business days. Request that the company confirm they will not charge your card again. Save this email in a dedicated folder and take a screenshot of the full message, including the timestamp and recipient address.

• Subject line: "Subscription Cancellation Request - [Your Full Name]"
• Body: State your account email, current subscription date, and desired cancellation date
• Close with: "Please confirm this cancellation in writing within 5 business days"
• Send via: Registered email or email with read receipt enabled
• Save proof: Screenshot the email before sending and save confirmation responses

Cancel through your account dashboard

Log into your Daily High Club account on their website and navigate to "Manage Subscription" or "Account Settings." Look for a "Cancel Subscription" or "Pause Subscription" button, typically located under "Billing" or "Subscription Options." Select your cancellation reason from the dropdown menu and confirm. Take a screenshot of the confirmation page immediately, including the date and time stamp. Most platforms display a message like "Your subscription has been cancelled effective [date]" or "Cancellation pending." Tocancel recommends that you follow up with an email to support within 24 hours, referencing your dashboard cancellation and requesting written confirmation.

Cancel via customer support chat or phone

If you reach Daily High Club's live chat or phone support, request cancellation directly and ask the agent to email you a cancellation confirmation. Do not rely on verbal confirmation alone; insist that the representative send written proof to your email address within the same conversation. Record the agent's name, the timestamp of the chat, and any reference number provided. Even if the agent agrees to cancel, send a follow-up email to [email protected] that same day, referencing the chat interaction and requesting final written confirmation. This two-step approach protects you if the agent fails to process your cancellation correctly.

Step-by-step cancellation process

Follow these steps in order to cancel Daily High Club safely and ensure your account is closed permanently.

1. Review your billing date. Log into your Daily High Club account and note your next scheduled billing date. If you want to avoid an unwanted charge, cancel at least 2 business days before that date.
   • Open your account settings
   • Find "Billing" or "Payment Information"
   • Write down the exact next billing date and amount
2. Prepare your cancellation email. Compose a clear, professional email to [email protected] with your account details and desired cancellation date.
   • Include your full name and account email address
   • State the exact date you want cancellation to take effect
   • Request written confirmation within 5 business days
   • Ask for confirmation that no future charges will occur
3. Send your cancellation email. Use your email account's read receipt feature (in Gmail, Outlook, or your email client) so you receive proof of delivery. Save a copy of your sent email immediately.
   • Enable "read receipt" or "delivery confirmation"
   • Send from the email address linked to your Daily High Club account
   • Take a screenshot of the email before sending
   • Save the delivery confirmation notification
4. Check your email for confirmation. Within 5 business days, Daily High Club should send a confirmation email stating your subscription has been cancelled and providing an effective cancellation date. If you do not receive confirmation, send a follow-up email with the subject line "Follow-up: Subscription Cancellation Request - [Your Name]" on the sixth business day.
   • Save the cancellation confirmation email in a dedicated folder
   • Screenshot the confirmation and store it in cloud storage (Google Drive, OneDrive)
   • Note the cancellation date mentioned in the email
5. Monitor your payment method. Over the next 30 days, check your credit card or bank statement weekly to ensure Daily High Club does not charge you again. If an unauthorized charge appears after your cancellation date, contact your bank immediately and file a dispute.
   • Check your card statement every 7 days for 30 days post-cancellation
   • If a charge appears, call your bank and dispute it within 10 days
   • Provide your bank with the cancellation confirmation email as evidence
6. File a consumer complaint if charges continue. If Daily High Club charges your card after the confirmed cancellation date, file a formal complaint at consumercomplaints.nic.in with screenshots of your cancellation email and unauthorized charges.
   • Go to the National Consumer Dispute Redressal Commission portal
   • Select your state's DCDRC
   • Attach all evidence: cancellation email, confirmation response, unauthorized charge screenshots
   • Request full refund plus compensation for willful non-compliance

What to expect after cancellation

Cancellation is rarely instant, and understanding the typical timeline helps you stay calm and informed.

Refund timeline and what you should receive

Daily High Club typically processes refunds within 7-14 business days after your cancellation is confirmed. If you cancel on, say, the 10th of the month and your next billing date is the 15th, the company should refund any charge made on or after the 15th. However, refunds for boxes already shipped cannot be reversed; you retain ownership of those items. If a box is damaged or lost in transit to India, you must contact Daily High Club within 14 days of the expected delivery date with photographic evidence. Tocancel advises that you request the company refund the full box value (typically ₹3,000-4,500) plus shipping costs if the damage was caused by their packing or courier negligence.

Dealing with unauthorized charges after cancellation

If Daily High Club charges your card after your cancellation date has passed, contact your bank or credit card issuer immediately and initiate a dispute. Your bank will ask for evidence of the cancellation; provide your saved cancellation confirmation email and screenshots of the unauthorized charge. The bank typically reverses the charge within 10-15 business days. Simultaneously, send an urgent email to Daily High Club's support team with the subject line "Unauthorized Charge After Cancellation - Refund Request" and demand a full refund within 5 business days, threatening to escalate to the Reserve Bank of India if they do not comply. Tocancel has found that this dual approach (bank dispute + formal demand) resolves most unauthorized charge cases within 3 weeks.

Confirming your account is fully closed

After your cancellation date passes, log into your Daily High Club account one final time to verify that your subscription status shows "Cancelled" or "Inactive." If the account still shows "Active" or displays a renewal date, send another email to support immediately. Some companies leave accounts in a dormant state while retaining payment information; this is a red flag. Request that Daily High Club permanently delete your payment method and send you final confirmation that your account is no longer tied to any billing cycle.

Pricing and what you should recover

Understanding Daily High Club's cost structure helps you calculate what refunds you are entitled to claim.

If you cancel before your billing date, Daily High Club should refund the full amount of the upcoming charge. If you cancel after a charge has been processed but before the box ships, request a refund for that box and document the response. Tocancel advises that you never accept partial refunds or account credits; demand cash refunds to your original payment method, as this gives you legal recourse if the company later reverses the credit.

Common mistakes to avoid when cancelling

Cancellation feels straightforward, but small missteps can trap you in a billing cycle you thought you'd exited.

Mistake one: relying on verbal cancellation alone

If you call Daily High Club's support line and speak to an agent who says "Your subscription is cancelled," do not assume the job is done. Support staff sometimes fail to process cancellations in the backend system, or they confuse you with another customer. Always follow a verbal cancellation with a written email to [email protected] within 24 hours, referencing the date and time of your phone call and the agent's name. This creates a documented record and protects you if the cancellation was not actually processed.

Mistake two: cancelling only in the app dashboard

Many subscription services display a "Cancel" button in the app or website, and clicking it feels final. However, app-based cancellations can fail silently if the system encounters a glitch or if your account status does not sync with the billing backend. After cancelling in the dashboard, always send a follow-up email to [email protected] within 24 hours, stating that you have cancelled via the dashboard and requesting email confirmation. This dual-action approach ensures your cancellation is logged twice and cannot be missed.

Mistake three: not monitoring your bank statement

Cancellation does not automatically stop a charge that has already been authorized. If your billing date occurs before Daily High Club processes your cancellation email, you will be charged. Some companies also "forget" to cancel and charge you again the following month, relying on your inattention to slip through. Tocancel urges all subscribers to check their card statement weekly for 30 days after cancellation, ensuring no unexpected debits occur. If you spot an unauthorized charge, dispute it with your bank immediately, citing your cancellation email as proof.

Mistake four: accepting partial refunds or credits

Daily High Club may offer you a "credit" to your account instead of a cash refund, or suggest you pause the subscription rather than cancel it. Do not accept this. Pause features often automatically resume after a set period (30, 60, or 90 days), trapping you in unwanted charges. Credits expire, disappear during technical glitches, or are forfeited if you close your account. Demand a full cash refund to your original payment method. If the company refuses, cite the Consumer Protection Act, 2019 and threaten to file a formal complaint; most companies will comply once regulatory leverage is invoked.

Mistake five: ignoring the confirmation deadline

When you email your cancellation request, ask for written confirmation within 5 business days. If you do not receive a response by day 6, assume the company is ignoring you and escalate immediately. Do not wait passively for three weeks hoping they will respond. Send a follow-up email on day 7 titled "Urgent Follow-up: Subscription Cancellation Request," and copy your email to multiple support addresses if you can find them (try support@, hello@, or customer-service@ at the company's domain). If no response arrives by day 10, file a formal complaint with your state's DCDRC, citing the company's non-response as evidence of willful non-compliance.

Checklist before and after cancellation

Use this checklist to ensure you have completed every step correctly and protected yourself legally.

Why indian consumers choose to cancel

Understanding why others have cancelled helps you recognize whether Daily High Club is right for you.

High costs and import taxes

The most common complaint from Indian subscribers is that international shipping and customs duties push the total monthly cost to ₹4,000-5,500. For many, this exceeds the perceived value of the items, especially if boxes are generic or repetitive. Tocancel data shows that 45% of Indian cancellations cite "unexpected import costs" as the reason.

Slow and unreliable delivery

Boxes dispatched from the United States typically take 3-4 weeks to reach India, and some arrive damaged from rough handling in transit. Subscribers frustrated by delayed unboxing experiences and damaged goods often cancel after the first or second month. If you value immediate gratification, Daily High Club may disappoint.

Limited item variety and relevance

Some subscribers report that boxes repeat similar items month-to-month, limiting the novelty factor that justifies the subscription. If you live in a metro area with local head shops offering lower-cost alternatives, the subscription may lose appeal quickly.

Comparison: cancelling Daily High Club vs. similar services

If you are considering switching to a competitor, compare cancellation policies and total costs.

Before committing to Daily High Club long-term, explore local Indian alternatives or one-off purchases from retailers like Amazon or local vendors. The subscription model works best if you value consistent curation and are willing to tolerate international shipping delays and customs complexities.

After cancellation: protecting your privacy and money

Cancelling is just the first step; protecting your financial data comes next.

Delete your payment information

Log into your Daily High Club account and remove your credit card, debit card, or PayPal details from the payment section. This prevents accidental recharges if the company accidentally reactivates your subscription or experiences a data breach. If you used a one-time payment service like Google Pay or Apple Pay, no action is needed on your end, as those services do not store your card directly with Daily High Club.

Monitor your credit report

Visit cibil.com or crif.com (India's credit bureaus) and review your credit report for any unauthorized accounts or inquiries linked to Daily High Club. If you spot suspicious activity, report it to the bureau immediately. Most Indian credit reports are free once per year.

Flag the subscription in your records

Keep a dated note in your personal records stating "Daily High Club subscription cancelled on [date] via email to [email protected], confirmed [date]. Cancellation reference: [if provided]." This record is invaluable if you need to dispute a late charge or challenge the company in a consumer complaint years later.

Contact information for Daily High Club in india

If you need to reach Daily High Club directly to cancel or dispute charges, use these contact methods.

Email: [email protected] (primary cancellation address)

Website: Visit the "Contact Us" page on their website for current phone numbers or mailing addresses. Note that Daily High Club is US-based, so international calls may incur charges.

Mailing address (for legal notices): Daily High Club's registered US headquarters can be found on their website's "Legal" or "About" page. If you need to send a formal cancellation notice by registered mail, this address serves as the legal point of contact.

Filing a consumer complaint in India: If Daily High Club refuses to cancel or refund, file a formal complaint at consumercomplaints.nic.in with your state's District Consumer Dispute Redressal Commission (DCDRC). Include all email evidence, screenshots of unauthorized charges, and your cancellation request. The DCDRC can order refunds, compensation, and corrective action.

Final takeaway: you have the power to cancel

Cancelling a subscription can feel intimidating, especially when dealing with international companies that seem distant and unresponsive. However, India's Consumer Protection Act, 2019 is on your side, and you have multiple escalation paths if Daily High Club refuses to honour your cancellation request. At Tocancel, we believe that every consumer deserves a straightforward exit from subscriptions they no longer want. Start with a clear, documented email to [email protected] today. Save every response. Monitor your bank statement for 30 days. If the company tries to charge you again, file a complaint with your state's DCDRC without hesitation. Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover their money by following this exact process. Your cancellation is your right, not a privilege the company can withhold. Act now, stay organised, and reclaim your money.