Cancel Daylio: The Right Way to Reclaim Your Money

How to cancel Daylio and recover your money in india

Understanding Daylio and why you might want to cancel

Daylio is a mobile mood-tracking application that lets you log your emotional state and daily activities without writing long journal entries. The app captures your mood, tags what you were doing, and generates visual charts that show patterns between your emotions and your behaviour. While the free version provides basic tracking, Daylio's premium features unlock data exports, cloud backups, and advanced analytics through in-app purchases ranging from ₹249 to ₹1,399 per month.

Many users in India discover they've stopped using the app regularly, found free alternatives that better suit their needs, or simply don't need the premium features they're paying for. If you fall into any of these categories, Tocancel is here to guide you through cancelling Daylio quickly and reclaiming your money if you're entitled to a refund.

When cancellation makes sense

You should consider cancelling Daylio if you've stopped using the app for more than two weeks, if you're paying for premium features you never access, or if a free alternative serves you better. Cancellation also makes sense if you're concerned about data privacy or subscription creep, the gradual drain of small recurring charges across multiple apps. Your decision to cancel is yours alone, and you have clear consumer rights protecting that choice.

What you need to know before you start

Daylio itself does not manage subscriptions directly. Instead, the app distributes through Google Play (Android) and Apple App Store (iOS), and each platform controls billing, cancellation, and refunds independently. This means you cancel through your phone's app store, not through Daylio's website or email. Gather your payment method details and app store account credentials before you begin, so you can navigate the cancellation process without delay.

Your rights as a consumer in india

You have strong legal protections when cancelling subscriptions in India, backed by the Consumer Protection Act, 2019, and the Information Technology Act, 2000. Understanding these rights gives you confidence and a clear framework when dealing with the app store platforms.

Your legal position under indian consumer law

Under the Consumer Protection Act, 2019, you have the right to cancel any digital service subscription within 14 days if you've paid for an auto-renewing service through misleading or unclear terms. If Daylio's renewal terms were not clearly disclosed before purchase, you can request a full refund. The Central Consumer Protection Authority (CCPA) is your escalation point if the app store refuses your refund claim or if you suspect unfair billing practices.

In practice, this means that if Daylio automatically renewed your subscription without your explicit consent shown at the time of purchase, you have grounds to demand a refund from Google Play or Apple, even after 14 days. The burden of proof that you agreed to auto-renewal lies with the app store platform, not with you.

Your right to transparent billing

The Information Technology (Intermediary Guidelines and Digital Ethics Code) Rules, 2021, require app stores to display subscription terms clearly before you pay. This includes renewal dates, cost, and cancellation instructions. If you cannot find this information in your account, or if the information was hidden or unclear, you have the right to dispute the charge and demand a refund. Document screenshots of the app store page showing unclear terms; these become your evidence if you escalate to the CCPA.

Cancellation methods explained

You have two primary channels to cancel Daylio, depending on which device and app store platform you used to purchase the subscription.

Google play store cancellation for android users

If you subscribed to Daylio through the Google Play Store on an Android device, Google processes your cancellation and refunds. This is the most common cancellation method for users in India and typically takes effect within minutes.

1. Open the Google Play Store app on your Android device (the device you used to subscribe)
   • If you have multiple Google accounts, sign in to the account that made the purchase
2. Tap your profile icon in the top-right corner
   • Look for a circular icon with your initials or profile picture
3. Select Payments and subscriptions
   • You will see a full list of all active subscriptions tied to your account
4. Tap Subscriptions
   • This shows your active subscriptions and their renewal dates
5. Find Daylio in the list and tap it
   • The app will display your next renewal date and current billing cycle
6. Tap Cancel subscription
   • Google Play may ask you to confirm your reason for cancelling; you can skip this or provide feedback
7. Confirm the cancellation by following the final prompt
   • You will receive a confirmation email within minutes

Pro tip: If you cancel before your next renewal date, you retain premium access until the current billing cycle ends. Google Play shows your exact expiry date in the subscription details panel. Screenshot this date as your proof of cancellation.

Apple app store cancellation for iOS users

If you purchased Daylio on an iPhone or iPad, Apple handles your subscription billing and cancellation. Apple's process is slightly different from Google's but equally straightforward and takes effect immediately upon confirmation.

1. On your iPhone or iPad, open the Settings app
   • Alternatively, open the App Store app and skip to step 3
2. Tap your name at the top of the Settings screen
   • You will see options for account settings, subscriptions, and purchases
3. Select Subscriptions
   • This displays all active subscriptions across Apple services and third-party apps
4. Find Daylio in the list and tap it
   • You will see your subscription tier, next billing date, and cancellation option
5. Tap Cancel subscription
   • Apple will ask you to confirm; some prompts may encourage you to keep the subscription, but your cancellation choice remains valid
6. Confirm your cancellation by following the final prompt
   • You will receive a confirmation email and SMS notification within minutes

Pro tip: On Apple, if you cancel before the end of your billing cycle, you keep premium access until the cycle ends. Save a screenshot showing your cancellation date and expiry date as proof.

Daylio pricing and subscription tiers

Understanding what you're paying for helps you decide whether cancellation is the right choice for you, and it also clarifies what value you should expect to recover if you request a refund.

If you subscribed to the annual plan or monthly recurring subscription, you are entitled to cancel at any time. The annual plan typically offers better value per month, but if you've only used it for a few months and find it unhelpful, cancelling and requesting a refund makes financial sense.

When to request a refund from the app store

Cancelling your subscription stops future charges, but you may also be entitled to a refund for charges you've already paid. Tocancel recommends acting quickly to maximise your chances of a successful refund claim.

Refund eligibility and timelines

Both Google Play and Apple allow refunds within a specific window after your purchase. Google Play typically honours refunds within 48 hours of the charge (though this can extend to 15 days if you open a dispute). Apple offers refunds within 15 days of purchase if you request them directly through the App Store, but this window closes quickly. If you paid for an annual subscription weeks or months ago, your eligibility window may have closed, but you can still file a complaint with the CCPA if the subscription was auto-renewed without clear consent.

How to request a refund from google play

Open the Google Play Store app, go to Payments and subscriptions, select your Daylio purchase, and tap Report a problem. Explain that you want a refund because you no longer use the app, and submit. Google will review your request within 3-5 business days. If Google declines, you can escalate to the CCPA or file a chargeback through your bank, but the app store refund route is faster and less confrontational.

How to request a refund from apple

Open the App Store app, go to your profile, select Purchase History, find Daylio, and tap Report a Problem. Select the charge you want refunded, explain your reason (e.g., "I no longer use this app" or "Auto-renewal was not clearly disclosed"), and submit. Apple reviews refund requests within 3-7 business days. Apple tends to honour refund requests more readily than Google if you've been within the 15-day window.

If either platform denies your refund, document their response and escalate to Tocancel or to the Central Consumer Protection Authority, which has growing jurisdiction over digital subscription disputes in India.

After cancellation: what happens next

Cancelling your subscription doesn't erase your mood data or account history; it simply stops future charges. Understanding what happens after cancellation reduces confusion and helps you transition smoothly.

Your data and account access

After you cancel, your Daylio account remains active on the free tier. You can still access your past mood logs, charts, and activity history, but you lose access to premium features like advanced exports and cloud backups. If data privacy concerns were your reason for cancelling, you can download your data before cancellation, or request deletion through Daylio's privacy settings.

To delete your account entirely, open Daylio, navigate to Settings, scroll to Privacy and Data, and select Delete my account. This removes all your data from Daylio's servers within 30 days. Tocancel recommends taking this step if you want to fully sever ties with the service.

Next billing date and confirmation

After you cancel, both Google Play and Apple will confirm that no further charges will occur on your account. Your next billing date-which would have appeared on your subscription page-disappears once cancellation is processed. You will receive a confirmation email stating your subscription is cancelled and no renewal will occur. Save this email as your proof of cancellation for your records and as evidence should a charge reappear.

Common mistakes to avoid when cancelling

It's frustrating to cancel only to find you've missed a step or been charged again. Here are the pitfalls that catch most users, and how to sidestep them.

Mistake 1: cancelling the app instead of the subscription

Uninstalling Daylio from your phone does not cancel your subscription. The app store keeps your subscription active in the background, and charges continue to appear each month. You must cancel the subscription through the app store itself, not by deleting the app. After cancelling the subscription, you can safely uninstall the app without losing access to your remaining balance or free-tier data.

Mistake 2: cancelling in the wrong app store account

If you use multiple Google or Apple accounts, or if you've changed devices, ensure you log in to the account that made the original purchase. Cancelling the subscription in a different account leaves your original subscription active and charges continue. Before you start cancelling, verify which account and device processed the payment by checking your email confirmation from the initial purchase or your bank statement.

Mistake 3: not taking a screenshot of your cancellation confirmation

If a charge reappears after you cancel, you'll need proof that cancellation occurred. Screenshots of the cancellation confirmation page-showing the date, time, and "subscription cancelled" message-are your strongest evidence. Tocancel recommends saving at least two screenshots: one of the cancellation page itself, and one of your subscription details page showing no active renewal date. These become crucial if you need to dispute a charge with your bank or lodge a complaint with the CCPA.

Mistake 4: ignoring the confirmation email

Both Google Play and Apple send confirmation emails when you cancel. Check your email inbox and spam folder immediately after cancelling. If you don't receive a confirmation within 10 minutes, your cancellation may not have gone through. Repeat the cancellation steps or contact the app store support directly.

Refund checklist before you cancel

Use this checklist to maximise your chances of a smooth cancellation and successful refund if you're eligible.

Escalating your complaint if the app store refuses

If Google Play or Apple denies your refund request or ignores your cancellation, Tocancel recommends you escalate through formal channels. You have clear consumer protection backing your claim in India.

File a complaint with the central consumer protection authority

The CCPA has jurisdiction over digital services and unfair billing practices. You can file a complaint online at ccpa.gov.in if the app store refuses your refund or if charges continue after cancellation. Your complaint should include screenshots of the subscription page, your cancellation confirmation, proof of payment, and a clear explanation of why you believe the charge is unjust. The CCPA typically responds within 60 days and can direct the app store to issue a refund or reimburse you directly.

Dispute the charge with your bank

If the app store refuses your refund and the CCPA process feels too slow, contact your bank and request a chargeback or reversal of the Daylio charge. Provide your bank with proof of cancellation and your refund request to the app store. Most banks in India will reverse subscription charges if you can show you cancelled the service and the platform ignored your request.

Tocancel recommends the app store refund route first, as it's faster and doesn't risk your account standing. Escalate to the CCPA or your bank only if the app store fails to respond or refuses unjustly.

Key takeaways and your path forward

Cancelling Daylio is a straightforward process that you can complete in under 5 minutes through your app store platform. You retain strong consumer rights under Indian law if the app charges you after cancellation or if you discover the auto-renewal terms were unclear. Both Google Play and Apple offer refunds within strict timelines, and if they refuse, the CCPA provides an accessible escalation path.

Document every step of your cancellation with screenshots, request a refund if you're eligible, and do not hesitate to escalate to the CCPA or your bank if the app store fails to honour your request. Your money and your consent matter. Tocancel has helped thousands of consumers cancel subscriptions like Daylio and recover their money by following these exact steps. Start your cancellation today, and remember: you are in control of your digital spending.

Contact information for Daylio developer

If you need to contact the developer directly for data deletion or account enquiries, Daylio is owned and developed by Habitics s.r.o., a Czech software company. However, all subscription billing and cancellation is handled exclusively through Google Play and Apple App Store. Tocancel recommends contacting the app store support first for any billing disputes, as they have the authority to process refunds and reversals.

For data privacy requests under GDPR (which also applies if you're an EU resident but have an Indian account), you can contact Daylio's privacy team through the app's Settings menu or via their website. For Indian consumer complaints, escalate to the CCPA at the address below:

Central Consumer Protection Authority (CCPA)
Ministry of Consumer Affairs, Food and Public Distribution
Government of India
Ground Floor, Core 1A, India Habitat Centre
Lodhi Road, New Delhi 110003
Phone: 1800-11-4000 (toll-free)
Email: [email protected]
Website: ccpa.gov.in