Cancel Mee6: The Right Way

How to cancel Mee6 and reclaim your money in new zealand

Understanding Mee6 and why you might cancel

Mee6 is a Discord bot that adds moderation tools, automation, leveling systems, and server monetisation features to your Discord community. You can use the basic version free, or pay for a Premium tier to unlock advanced plugins and customisations.

The bot runs in your Discord server and connects via your Mee6 account using OAuth login. You might cancel because your server is inactive, you have switched to another bot platform, or you simply no longer need the paid features. Understanding your cancellation options is the first step toward stopping unwanted charges-and at Tocancel, we guide you through the entire process so you know exactly what to expect.

When cancellation makes sense

You should cancel if you no longer actively manage a Discord server, if you have downgraded to free features only, or if you have moved to a different moderation solution. Cancelling immediately stops future charges, though you will retain paid access until your current billing period ends.

How Mee6 bills you in new zealand

Mee6 subscriptions are charged in USD and converted to NZD at your bank's exchange rate, so your exact NZD amount may vary slightly month to month. You may be paying through the Mee6 website directly, Discord's built-in Store, or your server's Stripe-powered monetisation system. Identifying your payment method is crucial because it determines which cancellation steps you will follow.

Your consumer rights under new zealand law

As a consumer in New Zealand, you are protected by the Consumer Guarantees Act 1993 (CGA). This law gives you the right to cancel services and request refunds if they fail to meet certain standards.

What the consumer guarantees act means for you

The CGA protects you if Mee6 fails to provide what it promises, is unfit for purpose, or contains misleading information. You have the right to cancel within a reasonable time if the service does not meet these standards. If Mee6 charges you after you cancel, or if you have been charged unfairly, you can pursue a refund through the Commerce Commission, the official enforcement body for consumer law in New Zealand.

Your legal position is straightforward: you have the right to cancel at any time, and the company must process that cancellation within a reasonable timeframe, typically 14 days. If they refuse to refund you or continue charging you after cancellation, the Commerce Commission can investigate and order compensation on your behalf.

Escalation and dispute resolution

If Mee6 refuses to cancel your subscription or process a refund, you can lodge a complaint with the Commerce Commission. You can also dispute the charge with your bank or payment provider-they have a legal obligation to investigate unauthorised or repeated charges. Tocancel recommends keeping all cancellation confirmations and emails as evidence if you need to escalate.

Cancellation methods available to you

Your cancellation route depends entirely on where you subscribed. Tocancel has identified three main pathways: direct cancellation via the Mee6 website, cancellation through Discord's built-in Store, and cancellation of server-owner monetisation through Stripe or another payment gateway.

Cancel via the Mee6 website

If you subscribed directly through mee6.xyz, this is your primary cancellation route.

1. Visit mee6.xyz and log in using your Discord account credentials.
   • Mee6 will ask you to authorise access to your Discord profile and servers.
2. Navigate to the Billing section in your account dashboard.
   • Look for "Manage subscription" or a similar option.
3. Select the "Cancel subscription" button.
   • Mee6 will confirm the date your paid access ends, typically at the end of your current billing cycle.
   • Confirm the cancellation when prompted.
4. Check your email for a cancellation confirmation from Mee6.
   • Screenshot this confirmation immediately in case you need to dispute a charge later.

Once you complete these steps, your subscription will be cancelled and no further charges will occur after your billing cycle ends. Tocancel users report this process takes less than five minutes.

Cancel a discord store subscription

If you subscribed through Discord's App Subscriptions feature (not the Mee6 website directly), you must cancel within Discord itself. Mee6 cannot cancel these subscriptions for you.

1. Open Discord and go to User Settings (the gear icon).
   • On mobile, tap your profile picture, then Settings.
2. Navigate to Subscriptions, then select App Subscriptions.
   • You will see all active subscriptions linked to your Discord account, including the next billing date and amount.
3. Find the Mee6 subscription and tap "Manage Subscriptions".
   • Discord displays your next billing date and the recurring charge amount.
4. Select "Cancel" and confirm your choice.
   • Discord will send you a confirmation email confirming the cancellation and your final billing date.

Refunds for Discord Store subscriptions are handled by Discord, not Mee6. See the refund section below for details on how to claim money back.

Cancel server-owner monetisation (Stripe)

If you have set up Mee6 monetisation for your server and subscribers pay through Stripe, you cancel through your Mee6 monetisation dashboard, not through Stripe directly.

1. Log in to your Mee6 account at mee6.xyz.
   • Go to your server settings and find the Monetisation or Billing section.
2. Select the subscription tier or plan you want to cancel.
   • Mee6 will show you the number of active subscribers and total revenue from that tier.
3. Choose "Disable" or "Delete" to stop accepting new subscribers.
   • Existing subscribers will receive notice that the tier is no longer available.
   • Their subscriptions may end automatically or continue until their billing cycle closes, depending on Mee6's current policy.
4. Email Mee6 support to confirm that all charges have stopped.
   • Request written confirmation that no further payments will be collected.

If you are a server owner cancelling monetisation (not a subscriber cancelling your own Mee6 Premium), contact Mee6 support directly to ensure all Stripe connections are fully disconnected.

Mee6 pricing in new zealand

Understanding Mee6's pricing structure helps you decide whether to keep or cancel your subscription.

Prices are shown in approximate NZD and may vary based on the current USD/NZD exchange rate at checkout. If you are paying more than these amounts, contact Mee6 support or your bank to query the charge.

Common mistakes to avoid when cancelling

Cancelling a subscription should be straightforward, but many users make preventable errors that delay refunds or result in unexpected charges. We want you to cancel cleanly, so here are the pitfalls Tocancel sees most often.

Logging out of your Mee6 account instead of cancelling

Simply logging out of Mee6 does not cancel your subscription. Your account remains active and billing continues. You must navigate to the Billing section and explicitly select the Cancel button.

Removing the bot from your server without cancelling

Removing the Mee6 bot from your Discord server does not cancel your Premium subscription. The bot is a separate service from your subscription status. You will continue to be charged even if the bot is not in your server. Always cancel via the website or Discord Store first.

Assuming discord store cancellations apply to Mee6 website subscriptions

If you subscribed via the Mee6 website, cancelling a Discord Store subscription will not affect your Mee6 charges. You must cancel in the correct location. Check your email receipts or bank statement to confirm where you are being charged, then cancel through that platform.

Not requesting a refund after cancellation

Cancelling your subscription stops future charges, but it does not automatically refund charges from the current billing cycle. If you cancel mid-cycle, you must request a refund separately. Mee6 and Discord both have refund policies-see the refund section below to claim money you are owed.

Tocancel recommends taking a screenshot of your cancellation confirmation and keeping all emails. These become crucial evidence if a charge appears on your bank statement after cancellation.

How to claim a refund

Cancelling stops future charges, but you may be entitled to a refund for charges already made. Your refund eligibility depends on when you cancel and which platform you used.

Refunds via Mee6 website

Mee6's refund policy typically allows refunds within 30 days of purchase if you cancel before using significant features. To request a refund:

1. Email Mee6 support at [email protected] with your request.
   • Include your account email, the date of the charge, and the amount charged.
   • Explain why you believe you are entitled to a refund (e.g. "I did not use the paid features" or "The service did not meet my expectations").
2. Wait for Mee6 to respond, typically within 5-7 business days.
   • If they approve, they will process the refund to your original payment method.
   • Refunds can take 5-10 business days to appear in your bank account.
3. If Mee6 refuses your refund, escalate to the Commerce Commission.
   • Lodge a complaint with the Commerce Commission if you believe the refusal breaches the Consumer Guarantees Act.

Refunds via discord store

Discord processes refunds for App Subscriptions through its own system. To request a refund:

1. Open Discord and go to User Settings.
   • Navigate to Billing and select "Purchase history".
2. Find the Mee6 subscription charge you want to refund.
   • Discord shows each charge with the date and amount.
3. Select the charge and choose "Request refund".
   • Discord will ask why you want the refund (e.g. "Service did not meet expectations").
   • Select the reason and submit.
4. Discord reviews your request and responds within 5-7 business days.
   • If approved, the refund goes to your original payment method.

Refunds via your bank (chargeback)

If Mee6 or Discord refuse to refund you, contact your bank directly. You have the legal right to dispute a charge if the service was not provided or was misleading. Your bank can open a dispute or chargeback, which forces Mee6 to prove the charge was valid. This process typically takes 10-20 business days.

Tocancel recommends requesting a refund from the company first, then escalating to your bank only if the company refuses. A bank chargeback is your final lever and gives you strong protection under New Zealand banking regulations.

After you cancel Mee6

Once you have cancelled, take these steps to ensure no further charges occur and to protect yourself if issues arise later.

Confirm the cancellation

You will retain access to Mee6 Premium features until the end of your current billing cycle. After that date, you will revert to the free version. Check your email for a cancellation confirmation and screenshot it.

Monitor your bank statement

Watch your bank statement for the next 2-3 billing cycles to confirm that no charges appear after your cancellation date. If a charge does appear, report it to your bank immediately and reference your cancellation confirmation email.

Remove the Mee6 bot if you no longer want it

If you no longer need Mee6 in your Discord server, remove the bot by going to Server Settings > Apps > Integrations > Mee6 > Remove. This is optional-the bot can remain in your server on the free plan.

Checklist before you cancel

Use this checklist to ensure you are ready to cancel cleanly and can prove cancellation if needed.

Why tocancel recommends this approach

Cancelling a SaaS subscription like Mee6 requires you to know exactly where you are paying and which platform controls your refund. Confusion between the Mee6 website, Discord Store, and Stripe payment processors leads thousands of New Zealand consumers to overpay every year. Tocancel has helped thousands of consumers cancel services cleanly, recover refunds, and avoid future disputes with subscription platforms. By following this guide, you take control of your billing and protect your rights under New Zealand consumer law.

Your next step is simple: identify your payment method, follow the cancellation steps for your platform, screenshot your confirmation, and monitor your bank statement. If you run into resistance from Mee6, Tocancel is here to help you understand your rights and escalation options-contact us at tocancel.com for guidance tailored to your situation.