Cancel Quimbee: The Right Way

How to cancel Quimbee before your trial charges you ₱840 or more

What Quimbee is and why cancellation matters now

Quimbee is an online legal education platform operated by Sellers International, LLC, based in Charlotte, North Carolina. It serves law students and bar exam candidates worldwide, including thousands of users in the Philippines. You get access to case briefs, video lessons, practice quizzes, and bar review tools through a subscription model that bills in US dollars and converts to Philippine pesos at your card's exchange rate.

The critical issue: Quimbee offers a 7-day free trial that automatically converts to a paid subscription unless you cancel before the trial ends. Most users in the Philippines miss this deadline because Quimbee's customer support operates only during US business hours (6:30 a.m. to 6:30 p.m. CST), which falls outside typical Philippine working hours. At Tocancel, we help thousands of users recover from unexpected charges and take back control of their subscriptions.

The subscription trap and how it affects filipino users

When you sign up for Quimbee, you enter your payment card details to access the free trial. The platform does not require a credit card to start, but it does require one to continue after day 7. You assume you have plenty of time to decide, but Quimbee's billing system operates automatically: the moment day 7 ends, your card is charged without a reminder email, SMS, or in-app notification that Filipino users can easily act on during business hours.

Because Quimbee bills in US dollars, your actual charge in Philippine pesos depends on your bank's daily exchange rate. A ₱840 monthly plan can easily become ₱900 or more after currency conversion and card fees. This hidden cost surprises many Filipino users who do not budget for the markup, and Tocancel recommends you check your statement within 24 hours of your trial end date to catch any unauthorized charge.

Why you might need to cancel Quimbee

You have valid reasons to cancel, and you have the legal right to do so. Common reasons include: the platform does not match your learning style, you completed your bar exam, the fee feels too high for your current budget, you found a better alternative, or you simply forgot about the trial and want to stop the recurring charge. Regardless of your reason, Tocancel empowers you to cancel quickly and protect your account from future unwanted charges.

Pricing structure and what you will actually pay in pesos

Quimbee offers multiple subscription tiers at different price points, all billed in US dollars but converted to Philippine pesos at checkout.

Your exact Philippine peso charge depends on the exchange rate your card issuer applies on the transaction date, plus any international transaction fees they charge. Many Filipino cardholders report final charges 5-10% higher than the listed USD price due to these invisible markups. Therefore, cancel as soon as you decide you do not want to continue, rather than waiting until the last day of the trial.

Your legal rights as a consumer in the philippines

As a Filipino consumer, you are protected by the Consumer Act of the Philippines (Republic Act No. 7394), which gives you clear rights when dealing with any merchant or service provider, including Quimbee.

What the law says about subscription cancellations

Under the Consumer Act, you have the right to cancel any subscription service, and merchants must provide a simple, clear cancellation method that matches the ease with which you signed up. This means if you subscribed online in 2 minutes, Quimbee must allow you to cancel online in similarly straightforward steps. The law also requires that companies clearly disclose all billing terms, trial periods, and renewal dates before you commit to a subscription. In practice, this means Quimbee must show you the cancellation process before you complete sign-up, and if they do not, you have grounds to dispute any charge.

Your legal position is strong: you are entitled to cancel without penalty, without providing a reason, and without being pushed to answer customer service questions about why you are leaving. If Quimbee refuses to cancel or continues billing after you request cancellation, you can file a complaint with the Department of Trade and Industry (DTI), which enforces consumer protection laws in the Philippines.

Disputing unauthorized charges

If Quimbee charged your card after your free trial ended and you did not authorize that charge, you have the right to dispute it through your bank or card issuer. Contact your card company's customer service and ask them to reverse the charge as an unauthorized transaction. Provide them with your cancellation request confirmation (if you have it) and the transaction date. Most banks in the Philippines will reverse a single disputed charge within 5-10 business days, and Tocancel recommends you keep all email confirmation screenshots as evidence.

How to cancel Quimbee: step-by-step for philippine users

Cancellation happens through your web account or your app store account, depending on where you subscribed. Follow these clear steps to ensure your request goes through before your trial ends.

Cancelling through your Quimbee web account

1. Go to Quimbee.com and log in with your email address and password.
   • If you cannot remember your password, click "Forgot password" and follow the email recovery link.
2. Click on your profile icon or account menu (usually in the top-right corner of the screen).
   • Look for an option labelled "Account settings," "My account," or "Profile."
3. Find the "Subscription" or "Billing" section within your account dashboard.
   • This section shows your current plan, renewal date, and payment method.
4. Select "Cancel subscription" or "Manage plan" and confirm your cancellation request.
   • Quimbee may ask you why you are cancelling; you do not have to answer this question, but you can if you wish.
   • Some prompts may offer you a discounted renewal; ignore these if you want to cancel completely.
5. Look for a final confirmation message that says your subscription has been cancelled or is set to expire on [date].
   • Screenshot or save this confirmation email immediately.

Cancelling through apple app store or google play

If you subscribed to Quimbee through an app store, you must cancel through that same platform, not through the Quimbee website.

1. For iPhone users: Open the App Store app, tap your profile icon (bottom right), select "Subscriptions," find Quimbee, and tap "Cancel subscription."
   • Confirm the cancellation when prompted.
   • Your iPhone will show a confirmation that your subscription ends on a specific date.
2. For Android users: Open Google Play, tap your profile icon (top right), go to "Payments and subscriptions," select "Subscriptions," find Quimbee, and tap "Cancel subscription."
   • Confirm when prompted.
   • Google Play will display your cancellation effective date.

Do not cancel the app itself from your phone; this does not cancel your subscription. You must use the subscription management section of your app store. Tocancel strongly recommends you take a screenshot of the final confirmation, as app store records can be hard to retrieve later if you need proof.

Timing is critical: when to cancel before you are charged

Your free trial lasts exactly 7 days from the moment you sign up, not 7 calendar days. If you registered for Quimbee on Monday at 3 p.m., your trial ends on the following Monday at 3 p.m. Quimbee will attempt to charge your card on that exact date and time.

Therefore, cancel within 6 days of signing up, giving yourself a full day buffer before the trial officially ends. Do not wait until day 7, because technical delays, time zone confusion, or website downtime could prevent your cancellation from processing in time. At Tocancel, we recommend you cancel on day 2 or 3 of your free trial, verify your cancellation was successful, and move on with peace of mind.

What happens after you cancel Quimbee

Cancellation takes effect immediately, but understanding what comes next will help you avoid confusion or accidental reactivation.

Your access after cancellation

Once your cancellation is confirmed, Quimbee will allow you to use your account until the end of your current billing period (or until your trial ends, whichever comes first). For example, if you cancel on day 3 of your 7-day trial, you can still log in and access all study materials until day 7. After that date, your account will be locked and you will not be able to view any content unless you resubscribe.

Will you get a refund

Quimbee's standard policy is that all subscription payments are non-refundable, and unused subscription time is not credited back to you. This means if you pay for a month and then cancel after 1 week, Quimbee will not return your money for the remaining 3 weeks. However, if you cancel before your free trial ends (before your card is charged at all), you will not be charged, so there is nothing to refund.

If you were charged and you believe the charge was unauthorized, you can dispute it through your bank or card issuer under consumer protection law. Tocancel advises you to contact your card company's dispute team and explain that you cancelled before the trial period ended, yet Quimbee charged you anyway. Most Philippine banks will reverse a single disputed charge without much friction if you provide a cancellation confirmation.

Common mistakes that prevent cancellation

Many Filipino users struggle to cancel Quimbee because they make avoidable errors. Understanding these traps now will help you cancel successfully on your first try.

Mistake 1: trying to cancel through the mobile app

Quimbee's mobile app does not have a built-in cancellation button. You must cancel through your web browser or through your app store account. If you spent 20 minutes tapping through the app looking for a cancel option, you were in the wrong place. Go directly to Quimbee.com on your phone's web browser instead, or use your app store (Apple App Store or Google Play) if you subscribed there.

Mistake 2: cancelling the app but not the subscription

Deleting the Quimbee app from your phone does not cancel your subscription. This is one of the most common errors. Quimbee continues to bill your card every month even though the app is no longer on your device. Instead, use the subscription management section of your app store to formally cancel your subscription, then delete the app if you wish.

Mistake 3: not taking a screenshot of your cancellation confirmation

You must keep proof that you cancelled. Quimbee's confirmation messages can disappear from your email inbox or get marked as spam. Take a screenshot of the final confirmation page that says your subscription has been cancelled or is set to expire on [specific date]. If Quimbee later charges you after you cancelled, you will need this screenshot to dispute the charge with your bank or file a complaint with the DTI. Tocancel recommends you save this screenshot to your phone's cloud storage as well, so you do not lose it if you change phones.

Mistake 4: not accounting for time zones

Quimbee's servers operate on US Central Standard Time (CST), not Philippine Standard Time (PST). When Quimbee says your trial ends on "Monday at 11:59 p.m.," they mean 11:59 p.m. CST, which is 12:59 p.m. on Tuesday in the Philippines (during standard time). Check your exact trial end date and time in your Quimbee account, convert it to Philippine time using an online converter, and cancel well before that moment arrives.

Cancellation checklist: your roadmap to success

Use this checklist to ensure you cancel Quimbee successfully and protect yourself from future charges.

How to contact Quimbee if cancellation fails

If you followed the cancellation steps above and your request did not go through, or if you were charged despite cancelling, you need to contact Quimbee directly to resolve the issue.

Quimbee customer support details

Quimbee's customer support team operates Monday to Friday, 6:30 a.m. to 6:30 p.m. CST (which is 7:30 p.m. to 7:30 a.m. the next day in Philippine Standard Time). This schedule makes live chat difficult for Filipino users. Instead, look for an email contact form on the Quimbee website under "Contact us" or "Customer support." Send a clear email stating:

• Your full name and email address associated with your Quimbee account
• The exact date and time you attempted to cancel
• A screenshot of your cancellation confirmation (if you have one)
• The specific date your trial is set to end or the date you were incorrectly charged
• A polite but firm request to cancel your subscription immediately and reverse any unauthorized charges

Send this email from the same email address linked to your Quimbee account. Keep a copy of your email for your records. Expect a response within 2-3 business days.

Escalating to consumer protection authorities

If Quimbee ignores your cancellation request or refuses to refund an unauthorized charge, file a complaint with the Department of Trade and Industry (DTI) Consumer Protection Group. You can file online at www.dti.gov.ph or visit a local DTI office in your city. Provide them with copies of your cancellation request emails, screenshots of your account, and your card statement showing the unauthorized charge. The DTI will investigate Quimbee's billing practices and can order them to refund you if you have valid grounds. Tocancel recommends you keep all documentation organized and submit it as soon as possible after the dispute arises.

Should you keep or cancel Quimbee: key factors to consider

Before you commit to cancelling, ask yourself whether Quimbee actually fits your legal studies or bar exam prep goals.

After cancellation: protecting yourself from future charges

Cancelling Quimbee is just the first step. Protecting your finances from unexpected subscriptions requires ongoing vigilance, and Tocancel wants you to stay in control.

Monitor your bank and credit card statements

Check your bank app or credit card statement at least once per week for the next month after cancellation. Look for any Quimbee charge or any charge from "Sellers International, LLC" (Quimbee's parent company). If you see a charge you did not authorize, report it to your card issuer immediately and ask them to dispute it as unauthorized. Most Philippine banks will reverse the charge within 5-10 business days without requiring you to provide extensive documentation.

Keep your cancellation confirmation indefinitely

Do not delete your screenshot of the cancellation confirmation. Store it in a cloud folder (Google Drive, OneDrive, iCloud) so you do not lose it if you change phones. If Quimbee charges you again 6 months or 1 year later, you will need this proof to dispute the charge or file a complaint with the DTI. Tocancel recommends you also save any cancellation confirmation emails you received from Quimbee or your app store.

Unsubscribe from quimbee's marketing emails

After you cancel, Quimbee may send you promotional emails offering discounts to reactivate your account. Click the "Unsubscribe" link at the bottom of these emails to stop receiving them. This does not affect your cancellation, but it reduces the temptation to accidentally reactivate your account by clicking a "Get 50% off" link.

Quimbee's corporate contact information

If you need to reach Quimbee's parent company to file a formal complaint or send a legal notice of your cancellation, use this address:

Sellers International, LLC
9805 Statesville Road, Unit 4047
Charlotte, North Carolina 28269
United States

Send all correspondence via registered mail or certified mail so you have proof of delivery. In the Philippines, you can use LBC or Philpost's international service to send your letter. Keep a copy of everything you send and the postal receipt showing delivery date and time.

Your path forward: cancel with confidence

Cancelling Quimbee is straightforward when you follow the correct steps and avoid common traps. You have the legal right to cancel under the Consumer Act of the Philippines, and Quimbee must honour your request without penalty or delay. Act now if you have decided you do not want to continue: cancel on day 2 or 3 of your free trial, take a screenshot of the confirmation, and verify the cancellation in your account 24 hours later.

If Quimbee charges you without authorization, you have the power to dispute it through your bank or escalate to the Department of Trade and Industry. Tocancel has helped thousands of consumers in the Philippines cancel unwanted subscriptions, recover unauthorized charges, and take back control of their finances. Use the steps, checklists, and contact information in this guide to cancel Quimbee today, and protect yourself from any future surprise bills.