Cancel Push Fitness: Step-by-Step Guide

How to cancel Push Fitness and stop recurring charges in the philippines

What Push Fitness is and why philippine users cancel

Push Fitness is a digital fitness app that charges you monthly or yearly for workout plans, progress tracking, and online coaching. It is not a traditional gym with a physical location you visit. If you signed up through the iOS App Store or Google Play and are seeing recurring charges in Philippine pesos (₱), this guide will walk you through canceling safely and reclaiming control of your subscription.

The service operates from Canada but accepts Filipino users and bills directly in PHP. That creates a distance problem: if something goes wrong with your cancellation, support replies may take days, and proving your cancellation request becomes harder. At Tocancel, we help thousands of consumers navigate this exact situation every month.

You might want to cancel Push Fitness if you are not using the app regularly, if the workouts do not match your fitness goals, if you have found a cheaper alternative, or if the app stops loading properly. You should also cancel if customer support ignores your messages or if charges appear on your statement that you do not recognize.

The good news: cancellation is not a penalty. You have the right to stop paying for a service you no longer want. This guide explains your rights, shows you exactly how to cancel on each platform, and tells you what to do if Push Fitness tries to bill you after you quit.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) gives you three legal protections when you cancel a subscription service like Push Fitness.

Right to clear billing information

Push Fitness must disclose the exact amount you will be charged, the renewal dates, and how to cancel before you pay. If the app or their website does not spell this out clearly, you have grounds to dispute charges. Many Filipino users never see a plain cancellation button in the app, and that is a breach of your right to clear information.

Your legal position: if billing terms are hidden or unclear, the law presumes the contract is unfair to you. You can request a refund of charges made under unclear terms.

Right to cancel and receive written confirmation

You can cancel anytime. Push Fitness must acknowledge your cancellation in writing (email counts) within a reasonable timeframe, which under Philippine law typically means 7 to 14 days. If they do not reply, send a follow-up email and keep a copy of both messages.

If Push Fitness charges you after you have submitted a cancellation request, the law is on your side to dispute that charge with your bank, GCash, Maya, or Apple. Document everything: screenshots of your cancellation email, screenshots of charges, and dates.

Right to dispute unauthorized or recurring charges

If Push Fitness continues to bill you after you have canceled, or if charges appear without your permission, you can file a dispute with your payment provider. The burden is on Push Fitness to prove you authorized each charge, not the other way around. Your bank or payment platform must investigate within 30 days under Philippine regulations.

If Push Fitness refuses to acknowledge your cancellation or continues charging you, you can escalate to the Department of Trade and Industry (DTI) Consumer Complaint Division, which enforces the Consumer Act of the Philippines and has the power to penalize non-compliant companies.

Push Fitness pricing and plan details

Understanding what you are paying helps you decide which plan fits your budget and confirms when you should cancel.

Push Fitness offers four monthly subscription tiers and one annual plan on the App Store and Google Play in the Philippines. All charges renew automatically unless you cancel before the renewal date. Note your next billing date immediately after reading this section, because that is your cancellation deadline.

Most Filipino users sign up for the Starter or Standard monthly plan. At Tocancel, we recommend you set a reminder on your phone for three days before your renewal date so you have time to cancel without rushing.

How to cancel Push Fitness on iOS (Apple app store)

Canceling on iOS is the most common path for Filipino users because the App Store handles your payment directly. Follow these steps to stop charges immediately.

1. Open the Apple App Store app on your iPhone or iPad.
2. Tap your profile icon in the top-right corner.
3. Select "Subscriptions."
4. Find Push Fitness in the list and tap it.
5. Tap "Cancel Subscription" or "Manage Subscription" (wording varies by iOS version).
6. Follow the on-screen prompts and confirm the cancellation.
   • Apple will show you your refund eligibility. If you are within 14 days of purchase or if Push Fitness is faulty, you may receive a refund.
7. Wait for the confirmation email from Apple. Save this email as proof.
8. Check the App Store subscription list again after a few minutes to confirm the status shows "Cancelled" instead of "Active."

Your iOS cancellation takes effect at the end of your current billing cycle. You can use Push Fitness until that date, after which your account locks you out. If you do not see a confirmation email within 2 hours, contact Apple Support directly at support.apple.com.

How to cancel Push Fitness on android (Google play store)

Android users follow a slightly different path because Google Play manages the subscription, but the process is equally straightforward.

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon in the top-right corner.
3. Select "Payments and subscriptions" or "Manage subscriptions."
4. Tap "Subscriptions."
5. Find Push Fitness and tap it.
6. Tap "Cancel subscription."
   • Google Play will ask why you are canceling. Select the reason that applies to you (this feedback helps protect other users from the same issues).
7. Confirm the cancellation by tapping "Cancel subscription" again.
8. Wait for the confirmation email from Google Play. Take a screenshot and save it.

Your Android cancellation takes effect at the end of your current billing cycle, just like iOS. Google Play typically sends a confirmation email within 1 hour. If you do not receive one by the next day, visit the Google Play Help Center and file a support request using your Google account.

How to cancel via Push Fitness directly

If you want to cancel through Push Fitness customer support instead of the app store, follow this method to create a paper trail.

1. Visit the Push Fitness website or open the app and look for a "Contact Us" or "Help" section.
2. Send an email to their support team with the subject line: "Subscription Cancellation Request - [Your Email Address]."
3. In the email body, include:
   • Your full name
   • Your email address linked to the Push Fitness account
   • Your subscription plan (Starter, Standard, Premium, or Elite)
   • Your billing platform (iOS App Store or Google Play)
   • The phrase: "I request the immediate cancellation of my Push Fitness subscription effective today. Please confirm this cancellation in writing within 48 hours."
   • Today's date
4. Send the email and take a screenshot of the sent message.
5. Wait for their reply confirming the cancellation. If you do not hear back within 48 hours, send a follow-up email with the same content and mark it "Second Notice."
6. Keep all emails and screenshots together in a folder on your phone or computer. You will need them if you dispute a charge later.

Push Fitness is a Canadian company, so email replies may take 24 to 72 hours due to time zone differences. Do not wait for their reply before you also cancel through the App Store or Google Play. Tocancel recommends using both methods (direct email AND the app store platform) to ensure your cancellation is bulletproof.

How long it takes to stop being charged

Timing is crucial when you cancel Push Fitness, and understanding the cancellation timeline helps you avoid surprise charges.

If you cancel before your next billing date, no new charge will appear on your statement. Your access to the app ends on that same date. For example, if your next billing date is March 15 and you cancel on March 12, you will not be charged on March 15, and you can use the app until midnight on March 14.

If you cancel after your next billing date has passed, you have already been charged for the next cycle. In this case, you may be eligible for a refund if you cancelled within 14 days of that charge, or if you can prove the charge was unauthorized. At Tocancel, we recommend filing a refund claim immediately if this happens to you.

If you use two platforms (for example, you signed up on iOS but also installed the Android app), you must cancel on both platforms separately. Canceling on one does not cancel the other, and you may face double charges if you do not cancel both subscriptions.

Refunds and how to claim them

Push Fitness does not typically offer refunds after your cancellation takes effect, but you may qualify for one under Philippine law or through your payment provider.

Refund from the app store

Apple offers refunds for subscriptions cancelled within 14 days of the charge. To request a refund, open the App Store, go to your Subscriptions section, and tap Push Fitness. Tap "Report a Problem" and explain why you want a refund. Apple support will respond within 24 to 48 hours.

Refund from google play

Google Play offers refunds for subscriptions cancelled within 48 hours of the charge in some cases. Go to your Subscriptions, tap Push Fitness, tap the three-dot menu, and select "Report a problem." Explain your issue and Google will investigate within 2 to 3 business days.

Refund from your bank or payment provider

If you paid via GCash, Maya, or a credit card, you can dispute the charge directly with your bank or payment platform if Push Fitness continues billing you after cancellation or if you were charged without authorization. File a dispute within 30 days of the charge. Your bank will contact Push Fitness and require them to refund you if they cannot prove you authorized that specific charge.

At Tocancel, we have helped Filipino consumers recover hundreds of thousands of pesos in unauthorized subscription charges by filing disputes with their banks when companies refused to honor cancellations.

Common mistakes that trap you in Push Fitness

Many people believe they have cancelled Push Fitness, only to discover they are still being charged months later. These mistakes are easy to make, but you can avoid them.

Deleting the app without cancelling the subscription

Removing the Push Fitness app from your phone does NOT cancel your subscription. The subscription remains active in your App Store or Google Play account, and you will be charged on your next billing date. You must cancel through the platform settings, not just delete the app.

Cancelling on one platform only

If you signed up on iOS but later also downloaded the Android version, you now have two active subscriptions on two different platforms. Canceling one does not cancel the other. You must cancel both separately. Check both your Apple and Google Play subscription lists to confirm you have cancelled everywhere.

Assuming email support confirmation is enough

Some users email Push Fitness asking to cancel, receive a reply saying "your cancellation is pending," and then assume it is done. But "pending" is not the same as cancelled. Until your App Store or Google Play subscription status changes to "Cancelled," charges can still appear. Always cancel through the platform directly, and use direct email only as a backup trail for disputes.

Not noting your billing date

If you do not know when your next charge is due, you might cancel too late and still face a charge. Open your App Store or Google Play subscription page right now and write down your next billing date. Set a phone reminder for three days before that date.

What happens after you cancel Push Fitness

Canceling Push Fitness is the finish line, but a few things change after your cancellation takes effect. Understanding what comes next helps you avoid confusion.

Your access to the app ends on your last billing date. You will not be able to log in or download any of your workout history after that date, so take screenshots of any important progress data you want to keep.

You will not receive any further charges to your payment method, Apple account, or Google Play account after your cancellation takes effect. If a charge does appear, it is unauthorized, and you should file a dispute with your bank or payment provider immediately.

If you change your mind and want to re-subscribe to Push Fitness, you can download the app again and start a new subscription anytime. But Tocancel recommends waiting at least 30 days before re-subscribing, because this gives you time to test whether you truly miss the service or simply felt pressure to return immediately.

If Push Fitness refuses to cancel

Most cancellations go smoothly, but some users report that Push Fitness ignores cancellation requests or continues billing after they have cancelled through the App Store.

Step one: escalate within Push Fitness

Send a second email to Push Fitness support with the subject line "Second Notice: Cancellation Not Honoured - Escalation Required." Include screenshots of your previous cancellation request email, screenshots of the charge that appeared after you cancelled, and the date of each. Ask for a manager or escalation contact. Many issues resolve at this step once a company sees you are documenting everything.

Step two: dispute through your payment platform

If Push Fitness does not reply within 5 business days, file a dispute with Apple, Google Play, your bank, GCash, or Maya. Provide your cancellation email, screenshots of charges, and a clear explanation that you cancelled but were charged anyway. Your payment provider has more power than you do because they can reverse charges and hold Push Fitness accountable.

Step three: file a complaint with the department of trade and industry

If your payment provider does not refund you within 30 days, or if you have tried multiple times to cancel and Push Fitness refuses, you can file a formal complaint with the Department of Trade and Industry (DTI) Consumer Complaint Division. The DTI enforces the Consumer Act of the Philippines and can penalize companies that illegally continue charging customers. You can file online at dti.gov.ph or visit your nearest DTI office with copies of your cancellation emails and bank statements showing unauthorized charges.

At Tocancel, we guide thousands of Philippine consumers through DTI complaints every year, and most result in full refunds and penalties against the company within 60 days.

Checklist: confirm your cancellation is complete

Use this checklist after you cancel Push Fitness to verify that your cancellation worked and you will not face surprise charges.

If you can tick all six boxes, your cancellation is complete and you are safe. If any box is unticked or if you discover a charge on your next billing date, follow the dispute steps in the "If Push Fitness refuses to cancel" section above.

How tocancel helps you stay in control

Canceling Push Fitness is straightforward once you know the steps, but the real problem most Filipino users face is keeping track of all their subscriptions. Many people forget they have multiple active subscriptions and wake up to months of phantom charges.

At Tocancel (tocancel.com), we have built guides for hundreds of subscription services in the Philippines, from fitness apps to streaming platforms to premium memberships. We help you understand your rights under the Consumer Act of the Philippines, show you exactly how to cancel on each platform, and give you the template emails and dispute strategies you need if a company tries to keep billing you illegally.

Tocancel has helped thousands of consumers in the Philippines cancel unwanted subscriptions, recover lost refunds, and file formal complaints with the DTI when companies refused to honour cancellations. Whether you are canceling Push Fitness today or managing five other subscriptions you forgot about, Tocancel is your free resource to take back control of your money.

Your next step is simple: cancel Push Fitness right now using the steps in this guide, set your phone reminder for your billing date, and bookmark this page so you can come back if a charge appears. You have the right to control what you pay for, and at Tocancel, we make sure that right is easier to exercise.