Cancel Readly: The Right Way to Stop Charges

How to cancel your Readly subscription and stop automatic charges in the philippines

Why you might want to cancel Readly

Readly is a Swedish digital subscription service that gives you unlimited access to over 8,000 magazines and newspapers through a single monthly plan. You read on web browsers and mobile apps, with offline downloading available on paid plans. If you subscribed through Readly Philippines (ph.readly.com), the Apple App Store, or Google Play, you can cancel anytime-but the process often feels unclear when third-party platforms handle your payment.

The service renews automatically every 30 days unless you actively cancel it yourself. Many Philippine subscribers report that cancellation instructions are difficult to find, especially when you subscribed through a third-party platform like Apple or Google instead of directly with Readly. Tocancel understands how frustrating automatic charges can feel when you're no longer using the service, which is why we've created this transparent guide to walk you through the cancellation process step by step.

Common reasons filipinos cancel Readly

You might cancel because you've finished testing the free trial, you're not reading enough to justify the monthly cost, or you prefer another service. Cost pressure is real in the Philippines-₱847 per month adds up quickly if the reading habit doesn't stick. Family subscribers sometimes cancel when one household member stops using the shared plan. Whatever your reason, you deserve a straightforward cancellation process without hidden obstacles.

When to cancel before the next charge

Your renewal date appears in your account settings. Readly charges you on the same calendar day each month, so if you subscribed on the 15th, your next charge arrives on the 15th of the following month. Cancel at least 24 hours before your renewal date to avoid the next charge. Tocancel recommends checking your account this week if you're unsure when your renewal occurs.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects your right to cancel subscription services without penalty. This law requires companies like Readly to provide clear cancellation instructions and prohibits them from making cancellation deliberately harder than sign-up.

What the law guarantees you

You have the right to cancel any subscription service provided you follow the company's stated cancellation process. You also have the right to receive written confirmation of your cancellation. If Readly charges you after you've submitted a valid cancellation request, that violates your consumer protection rights under the Consumer Act.

Your legal position is strong: if you can prove you cancelled, the burden shifts to Readly to justify any charges that occurred afterward. Document everything by taking screenshots of your cancellation confirmation, noting the exact date and time you cancelled, and saving any support emails. This evidence protects you if a dispute arises.

What to do if Readly keeps charging you

If you cancelled but Readly continues charging your payment method, request a chargeback through your bank or payment provider (Apple, Google, or your credit card issuer). Include your cancellation confirmation screenshot and note the date you submitted your cancellation request. The Department of Trade and Industry (DTI) Consumer Complaint Center (1388 in Metro Manila) can investigate if Readly refuses to refund you within 30 days of a valid cancellation.

Readly pricing and billing in the philippines

Your cancellation method depends on where you subscribed and how you pay. Here's what Philippine users typically encounter across payment channels:

Pricing varies by promotional period. If you subscribed during a discounted campaign, your renewal rate may jump to full price after the offer ends. Check your account settings to see the renewal amount before your next billing date. Tocancel advises you to review your original confirmation email, which states your renewal date and full price.

How to cancel your Readly subscription by platform

Your cancellation steps depend on where you subscribed. Follow the method that matches your payment channel:

Cancel via readly.com (direct subscription)

If you signed up directly on ph.readly.com or readly.com using your email and credit card, cancel through your account dashboard:

1. Go to ph.readly.com and log in with your email and password
2. Click on your profile icon or account menu in the top right corner
3. Select "Settings" or "Account settings"
4. Find "Subscription" or "Billing" section
5. Click "Cancel subscription" or "Manage subscription"
6. Confirm you want to cancel (you may see a retention offer-read it carefully but proceed if you're certain)
7. Take a screenshot of the cancellation confirmation screen immediately
8. Check your email for a cancellation confirmation from Readly within 24 hours

Your access remains active until your current billing period ends. You will not be charged again after this date. Save the cancellation confirmation email as proof.

Cancel via apple app store (iPhone or iPad)

If you subscribed through the Readly app on your iPhone or iPad, you must cancel through your Apple ID settings, not within the app itself:

1. Open the App Store app on your iPhone or iPad
2. Tap your profile icon in the top right corner
3. Tap "Subscriptions"
4. Find and tap "Readly" in your active subscriptions list
5. Tap "Cancel Subscription" or "Edit Subscription"
6. Confirm you want to cancel when prompted
7. Take a screenshot showing "Subscription Cancelled" or the cancellation date
8. Apple sends a confirmation email to your Apple ID email address

Your Readly access remains active until the end of your current billing period. Apple will not charge you again after the cancellation takes effect. Tocancel recommends keeping the screenshot as evidence if a dispute arises.

Cancel via google play (Android)

If you subscribed through the Readly app on an Android device, cancel through your Google Play settings:

1. Open the Google Play app on your Android device
2. Tap your profile icon in the top right corner
3. Tap "Payments and subscriptions"
4. Tap "Subscriptions"
5. Select "Readly" from your active subscriptions
6. Tap "Cancel subscription"
7. Follow the prompts and confirm your cancellation
8. Take a screenshot of the cancellation confirmation
9. Google sends a confirmation email to your Google Account email address

Your Readly access remains active through the end of your paid period. Google Play will not renew your subscription after cancellation. Keep your screenshot for your records.

Timeline for your cancellation to take effect

Understanding when your cancellation actually stops charges is critical to avoiding unexpected bills:

The key date is your renewal date-that's when Readly attempts to charge you next. If you cancel before that date, no charge occurs. If a charge does appear after your cancellation date, you have grounds to dispute it with your bank or payment platform and escalate to the DTI.

Refunds and chargebacks after cancellation

Your refund rights depend on when you cancelled and your payment method:

If you cancelled before your renewal date

You are not entitled to a refund for the current billing period you've already paid for, unless your country's laws provide a statutory cooling-off period (which the Philippines does not explicitly mandate for digital subscriptions after trial periods end). However, you may request a goodwill refund by emailing Readly support, especially if you cancelled within the first week of your subscription.

If Readly charged you after cancellation

You have the right to dispute that charge. Contact your payment provider (Apple, Google, or your bank) and request a chargeback or refund. Provide them with:

• Your cancellation confirmation email or screenshot
• The date you cancelled
• The date the unauthorized charge appeared
• Your Readly account email or subscription ID

Your payment provider typically completes chargebacks within 10-30 days. If they decline your chargeback, file a complaint with the DTI Consumer Complaint Center and include your chargeback evidence. Tocancel has seen the DTI successfully recover funds for Philippine consumers in this exact scenario.

If you need a refund from Readly directly

Email Readly support at [email protected] or through your account settings with the subject line "Refund Request - [Your subscription email]". Include your account email, renewal date, cancellation date, and reason for the refund request. Readly typically responds within 5-7 business days. If they refuse and you believe the charge was unauthorized or Readly failed to cancel your subscription, escalate to the DTI.

Common mistakes when cancelling Readly

Many Philippine subscribers lose money because they cancel incorrectly-sometimes without realizing it. Here are the pitfalls Tocancel has helped thousands of consumers avoid:

Cancelling only within the Readly app (not your payment account)

If you subscribed through Apple or Google, cancelling within the Readly app itself does not stop charges. You must cancel through your Apple ID or Google Play account settings. Many users delete the app thinking that cancels the subscription-it does not. The subscription remains active and renews on schedule.

Assuming cancellation is instant

Cancellation takes 24-48 hours to process. If you cancel on the 14th and your renewal is the 15th, you may still be charged if the system hasn't fully processed your cancellation. Cancel at least 3-5 days before your renewal date to guarantee no charge occurs. Check your account after 48 hours to confirm cancellation status.

Not saving your cancellation confirmation

The moment you see your cancellation confirmed on screen, take a screenshot. If Readly later charges you and you contact them, that screenshot proves you cancelled. Without evidence, disputing the charge becomes much harder. Save the confirmation email as well.

Ignoring retention offers

Readly may offer you a discount (e.g., "Stay for ₱499 instead of ₱847") when you try to cancel. Read this carefully-it may restart your subscription at the discounted rate, which means you'll need to cancel again later. If you're certain you want to leave, ignore the offer and complete the cancellation.

What to do after you cancel

Cancellation is not the end of the process-follow these steps to protect yourself:

Monitor your account for 30 days

After cancellation, check your payment method (credit card, Apple ID, or Google Play) weekly for the next month. Readly should not charge you again, but unauthorized charges do sometimes slip through. If you see a charge after your cancellation date, report it immediately to your bank or payment provider.

Save all documentation

Keep screenshots and emails in a folder on your phone or computer. This includes your cancellation confirmation, renewal date, cancellation date, and any correspondence with Readly or your payment provider. If a dispute arises later, you'll have proof.

File a complaint if charged after cancellation

If Readly charges you after you cancelled, first contact your bank or payment platform. Most will issue a chargeback within 10 days. If Readly refuses to refund you or if the chargeback fails, file a complaint with the DTI Consumer Complaint Center by calling 1388 (Metro Manila) or visiting the DTI website. Tocancel recommends including your cancellation confirmation and the unauthorized charge receipt.

Comparison: other magazine subscription services in the philippines

If you're considering alternatives after cancelling Readly, here's how other services compare on cancellation ease and cost:

Readly offers the largest magazine library, but it's also the most expensive. Scribd costs less and allows easier cancellation through account settings. Consider your reading habits before committing to any new subscription.

Readly contact information for the philippines

If you need to contact Readly directly or escalate a cancellation dispute, use these channels:

Readly support contact details

Email: [email protected]

Mailing address (Readly AB headquarters): Readly International AB, Sveavägen 29, 111 34 Stockholm, Sweden. Note that Readly does not maintain a physical office in the Philippines; all support flows through the headquarters or regional support team.

In-app support: Open the Readly app, go to Settings, and tap "Help" or "Contact Support"

Online help center: readly.com/help (contains FAQs and troubleshooting guides)

Philippine consumer protection contacts

DTI Consumer Complaint Center: 1388 (landline in Metro Manila) or file a complaint at dtipangasiwaan.gov.ph

National Privacy Commission (NPC): If Readly mishandles your personal data during billing disputes, file a complaint at privacy.gov.ph

Your bank or payment provider: Call the customer service line on the back of your credit card or open Apple/Google support within your account settings

Your path forward with tocancel

Cancelling Readly is straightforward once you understand which payment channel you used and follow the correct steps for your platform. The Consumer Act of the Philippines protects your right to cancel without penalty, and the DTI enforces that right if Readly refuses to comply. Whether you subscribed directly, through Apple, or via Google Play, you now have a clear cancellation pathway and know exactly what to do if charges continue after you cancel.

Document your cancellation, monitor your account for 30 days, and report any unauthorized charges immediately. If Readly refuses to refund you or continues billing after cancellation, escalate to the DTI Consumer Complaint Center-your evidence will support your case. Tocancel has helped thousands of Philippine consumers cancel unwanted subscriptions and recover unauthorized charges by following this exact process. Your rights are real, and your action matters. Cancel with confidence today.