Cancel Daylio: The Right Way to Manage Your Subscription

How to cancel Daylio and stop mood-tracking charges in the philippines

What Daylio is and why you might want to cancel

Daylio is a mood-tracking and journaling app that transforms emotional check-ins into visual patterns over time. Instead of writing lengthy diary entries, you tap your current mood, optionally add a quick note, and the app builds a personal record of your emotional trends. It's designed for speed and simplicity.

Habitics s.r.o., a Slovak software company, operates Daylio globally. In the Philippines, you access it through iOS or Android, with billing handled through Apple App Store, Google Play, or directly via Daylio's web portal. The app itself is free to download, but Premium features-advanced statistics, unlimited goals, automatic backups, PDF exports, and custom templates-require a paid subscription.

Many Filipino users cancel Daylio after the free trial expires, when subscription costs accumulate, or simply because they stop using the app regularly. Tocancel understands that navigating subscription cancellations can feel daunting, which is why we've created this guide to help you cancel cleanly and confidently.

Understanding daylio's pricing structure in the philippines

Daylio offers a 14-day free trial when you first sign up. Once that trial ends, you face automatic charges for Premium unless you cancel before the billing date. Pricing in the Philippines appears in Philippine peso (PHP), with occasional USD conversions depending on your payment method.

Your cancellation method depends entirely on where you subscribed. If you signed up through Apple App Store, Apple manages your billing and renewal schedule. If you used Google Play, Google handles it. If you paid directly through Daylio's web portal, you must log into that portal to manage cancellation. This distinction is critical because it determines your exact cancellation steps.

When you should cancel Daylio

Cancel Daylio if you've stopped using it regularly, if Premium features don't match your actual habits, or if the monthly cost no longer fits your budget. Many Filipino users discover that the free version meets their needs, or they realize that daily mood tracking isn't a sustainable practice for them.

Timing your cancellation is essential. Cancel before your next renewal date to avoid an unwanted charge. If you wait until after the charge processes, you'll need to request a refund separately. Tocancel recommends setting a phone reminder 2-3 days before your renewal date so you don't miss the cancellation window.

Your consumer rights and legal protection under philippine law

You have legal rights when you subscribe to Daylio in the Philippines, protected by the Consumer Act of the Philippines (Republic Act No. 7394) and enforced by the Department of Trade and Industry (DTI).

This law shields you against deceptive billing practices, automatic renewal traps, and protects your right to cancel without harassment or obstruction. If Daylio continues charging you after you've cancelled, or if the company makes cancellation deliberately difficult, you have the right to file a complaint with the DTI Consumer Protection Group. Your legal position is clear: the company must honour your cancellation request within a reasonable timeframe and stop billing immediately.

Tocancel advises all Philippine subscribers to keep screenshots of your cancellation confirmation and your final billing statement. This documentation protects you if a dispute arises. The Consumer Act also entitles you to a refund if you're charged after cancellation, so never ignore an unexpected charge.

How to cancel Daylio based on your subscription platform

Your cancellation process depends on whether you subscribed through Apple App Store, Google Play, or Daylio's web portal. Follow the method that matches your original subscription.

Cancel Daylio through apple app store (iOS)

If you subscribed on iPhone or iPad, Apple manages your subscription and billing.

1. Open the Settings app on your iOS device
   • Tap your name at the top of the screen
   • Select "Subscriptions"
2. Find and tap "Daylio" in your active subscriptions list
3. Tap "Cancel Subscription" at the bottom of the screen
   • Apple will ask you to confirm; tap "Confirm Cancellation"
   • You'll receive a confirmation email from Apple
4. Verify cancellation by returning to Settings and checking that Daylio no longer appears in your subscriptions
   • If it still shows, repeat the process-sometimes Apple requires 24 hours to process

Cancelling through Apple stops all charges immediately; you retain free-version access until your current billing cycle ends.

Cancel Daylio through google play (Android)

If you subscribed on Android, Google Play handles your subscription and billing.

1. Open the Google Play app on your Android device
   • Tap your profile icon in the top right corner
   • Select "Payments and subscriptions"
2. Tap "Subscriptions" from the menu
3. Select "Daylio" from your active subscriptions
4. Tap "Cancel Subscription" at the bottom
   • Google will ask for a reason; select one and confirm
   • You'll receive a confirmation email from Google
5. Verify cancellation by returning to Subscriptions and confirming Daylio is no longer listed
   • Allow 24 hours for the change to take effect across all devices

Cancelling through Google Play stops all future charges; you keep free-version access for the remainder of your current billing period.

Cancel Daylio through the web portal (direct billing)

If you subscribed directly on Daylio's website or through their billing portal, you must cancel there.

1. Visit Daylio's official website and log into your account
   • Use the same email and password you registered with
2. Navigate to "Settings" or "Account"
   • Look for "Billing," "Subscription," or "Payment methods"
3. Locate your active Daylio Premium subscription
   • Some accounts show subscription status on the main dashboard
4. Click "Cancel Subscription" or "Manage Subscription"
   • Confirm the cancellation when prompted
   • Screenshot or download your cancellation confirmation
5. Verify by logging out and back in to confirm your account shows Free version status

Direct web cancellations may take 24-48 hours to process; retain your confirmation email as proof.

What happens after you cancel Daylio

Understanding what to expect after cancellation prevents confusion and helps you confirm the process worked.

Your access and data after cancellation

Once you cancel, you immediately lose access to Premium features like advanced statistics and unlimited goals. You retain access to the free version and all your historical mood data-Daylio doesn't delete your entries when you cancel Premium. Your data remains in your account indefinitely unless you explicitly request deletion.

You can re-enable Premium at any time by subscribing again; your data will be there. However, if you cancelled within the free trial period, you may not receive another 14-day trial when you resubscribe.

Confirming your cancellation

Always verify that cancellation worked by checking your subscription status 24-48 hours later. Log into Daylio and confirm that Premium features are no longer accessible. Check your email for a cancellation confirmation from Apple, Google, or Daylio-this is your proof of cancellation.

Monitor your next expected billing date. If you don't see a charge on that date, cancellation was successful. Tocancel recommends keeping that confirmation email for at least six months in case billing disputes arise.

Requesting a refund if you were charged after cancellation

If Daylio or your payment processor continues charging after you cancel, you have the right to request a refund.

Refunds from apple app store

Visit Apple's refund request page, select the Daylio charge you want refunded, and explain that you cancelled the subscription. Apple typically processes refund requests within 5-7 business days. You can request refunds for charges up to 90 days old.

Refunds from google play

Log into your Google Play account, navigate to your Order History, find the Daylio charge, and select "Refund." Google usually processes these within 3-5 business days. You can request refunds for charges up to 48 hours after purchase.

Refunds from direct Daylio billing

Contact Daylio support directly through their website with your charge details and cancellation confirmation. Explain that you cancelled but were still charged. Daylio typically responds within 5-10 business days. Include your confirmation email and a screenshot of the unauthorized charge.

If Daylio refuses a legitimate refund request, you can escalate your complaint to the DTI Consumer Protection Group, which can compel the company to refund you under the Consumer Act of the Philippines.

Common mistakes to avoid when cancelling Daylio

Cancelling a subscription can feel stressful, and small missteps often lead to unwanted charges or delayed refunds. Here's how to avoid the most common pitfalls.

Deleting the app instead of cancelling your subscription

Simply deleting Daylio from your phone does not cancel your subscription. The app and the subscription are separate. Deleting the app stops you accessing Daylio, but the company continues charging your payment method every month. Always cancel through your payment platform first, then delete the app if you wish.

Confusing free-trial cancellation with premium cancellation

If you're still within the 14-day free trial, cancelling immediately ensures you're never charged. Don't wait until the trial ends. Many users forget their trial dates and discover unwanted charges on their next bank statement. Tocancel recommends cancelling on day 5 or 6 if you know you won't keep the subscription.

Ignoring unrecognized charges

If you see a Daylio charge on your bank statement after cancelling, act immediately. Contact your bank or payment processor within 30 days to dispute the charge and request a refund. Banks are more likely to refund you quickly if you report unauthorized charges promptly.

Not keeping cancellation proof

Screenshots of your cancellation confirmation are invaluable if disputes arise. Save your confirmation email and a screenshot showing your subscription status changed to "Free" or "Cancelled." This documentation is your evidence that you acted in good faith and strengthens any refund claim.

Step-by-step cancellation checklist

Use this checklist to ensure you've cancelled Daylio correctly and protected your account.

Comparing Daylio to alternative mood-tracking apps

If you're cancelling Daylio because the app doesn't fit your needs, you may find value in comparing it to similar services available in the Philippines.

Your legal rights and how to escalate if Daylio refuses to cancel

Daylio must honour your cancellation request under Philippine law, and you know how to enforce that right if necessary.

What the consumer act of the philippines says about cancellation

The Consumer Act of the Philippines (Republic Act No. 7394) explicitly protects you against unfair automatic renewal practices and requires companies to cancel subscriptions promptly. The law defines deceptive billing as a practice that misleads consumers about the terms, cost, or cancellation process of a subscription. If Daylio charges you after you've cancelled, or deliberately hides the cancellation option, they violate this law.

Escalating to the department of trade and industry (DTI)

If Daylio refuses to cancel your subscription or continues charging after cancellation, file a formal complaint with the DTI Consumer Protection Group. Visit the DTI website, complete the complaint form, and include your cancellation confirmation, screenshots of unauthorized charges, and copies of all communication with Daylio. The DTI will investigate and can compel Daylio to issue a refund and cease billing.

Most DTI cases resolve within 30-45 days. The DTI Consumer Protection Group has authority to penalize companies that violate the Consumer Act, so companies typically respond quickly to formal complaints.

Disputing charges with your bank

If Daylio or its payment processor continues billing after cancellation, contact your Philippine bank and file a dispute for unauthorized charges. Provide your cancellation confirmation as evidence. Banks are required to investigate within 30 days and will typically reverse the charge in your favour if you can prove you cancelled.

Tocancel advises you to act within 60 days of any unauthorized charge. After that window, banks are less likely to reverse charges, and proving your case becomes harder.

Contact details and company information

If you need to contact Daylio directly, here is their registered information.

Company: Habitics s.r.o. (Daylio operator)
Headquarters: Bratislava, Slovakia
Website: Official Daylio website (support available through in-app contact or web portal)
Billing support: Available through your payment processor (Apple, Google, or Daylio web portal)

Note that Daylio does not maintain a Philippine office. All support requests and cancellations are handled through their digital channels. Keep all support correspondence in writing (email) for documentation purposes.

Final thoughts and empowerment

Cancelling Daylio is straightforward once you know your subscription platform and follow the correct steps. You have clear legal rights under the Consumer Act of the Philippines, supported by the DTI if you encounter resistance. Don't let fear of complexity keep you paying for a service you no longer use.

Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover refunds by providing clear, empowering guidance. Whether you're cancelling Daylio because you've moved on to a different app, because the cost no longer fits your budget, or because daily mood tracking simply isn't for you, you now have the knowledge and legal framework to act confidently. Cancel before your next renewal date, keep your confirmation, and monitor your next statement to ensure the charge stops.

Visit Tocancel.com today to explore guides for cancelling other subscriptions and services in the Philippines. Tocancel is your trusted resource for understanding your consumer rights and taking control of your recurring payments. Your financial independence starts with a cancellation.