Cancel Myqrcode: Step-by-Step Guide

How to cancel Myqrcode and stop unwanted charges in the philippines

Understanding Myqrcode and why you might want to cancel

Myqrcode is a subscription-based QR code platform that enables you to create dynamic QR codes, track scan metrics across campaigns, and manage multiple QR formats for marketing and business purposes. The service appeals to small business owners and marketers in the Philippines who need professional QR code management without building the technology themselves.

Here is what matters: you are not just paying for a design tool. You are paying for ongoing access to keep your QR codes active, editable, and trackable month after month. Many Filipino users report confusion around billing cycles, unexpected charges after free trials, and frustration when QR codes become inactive if payment lapses. This is a real pain point, and Tocancel exists to help you navigate it with confidence.

What Myqrcode charges and how the pricing works

Myqrcode offers tiered pricing in Philippine pesos for different user types and QR code volumes. The table below shows the published plans and their monthly costs:

The key tension: trial pricing appears low upfront, but converts to recurring billing automatically unless you cancel before the trial ends. Tocancel has tracked reports that users were surprised by charges after the trial period, so understanding your exact billing date is crucial before you cancel.

Red flags that signal it is time to cancel

You should consider canceling Myqrcode if any of these apply to you:

• You created QR codes but no longer need them active or editable
• You are being charged for features you do not use or understand
• You received unexpected charges after a free or trial period ended
• Your budget has changed and the monthly fee (whether ₱55.00 or ₱6,050.00) is no longer justified
• You found a cheaper alternative or migrated to a different QR code platform
• Customer support has been slow to respond to billing questions
• You want to export your QR codes and manage them independently

Tocancel has noticed that many cancellation requests come after the second or third unexpected charge, when users realise the subscription auto-renews. Act sooner rather than later to avoid additional billing cycles.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when you cancel a subscription service and gives you specific rights when dealing with recurring charges and automatic billing.

What the consumer act of the philippines says about subscriptions

Under the Consumer Act of the Philippines, any business offering recurring or subscription-based services must be transparent about billing cycles, charges, and cancellation procedures. Your legal position is clear: you have the right to cancel without penalty, and the company must inform you before charging your payment method. If a company fails to disclose these terms clearly, you can file a complaint with the National Consumer Protection Board (NCPB) under the Department of Trade and Industry (DTI).

Specifically, the law requires that subscription services provide you with written confirmation of charges before they occur. If Myqrcode charged you without clear advance notice, you have grounds to dispute the charge through the DTI or your payment processor (credit card company, bank, or digital wallet provider).

How to enforce your rights if Myqrcode refuses to cancel

If Myqrcode does not respond to your cancellation request within 7 business days, or if they continue charging you after you cancel, you have formal escalation options. File a complaint with the Department of Trade and Industry (DTI) through their consumer assistance website (dti.gov.ph). The DTI will investigate and can order the company to refund unauthorised charges.

Your legal position is backed by written law, not goodwill. This means you can cancel, and if the company resists, you have a government agency on your side.

How to cancel Myqrcode step by step

Follow this process to cancel your Myqrcode subscription and stop future charges.

Method 1: cancel through your Myqrcode account dashboard

This is the fastest way to cancel your subscription:

1. Log in to your Myqrcode account using your email and password
   • Go to the Myqrcode website and click "Log In" at the top right
   • Enter your registered email address and password
   • If you have forgotten your password, click "Forgot Password" and reset it via email
2. Navigate to your account settings or billing section
   • Look for a "Settings" gear icon, usually in the top right corner or left sidebar menu
   • Select "Billing", "Subscription", or "Account Settings"
   • You should see your current plan and next billing date
3. Find the "Cancel Subscription" or "Manage Subscription" button
   • This button may appear under your active plan name or in a "Subscriptions" tab
   • Click it to open the cancellation flow
4. Confirm the cancellation
   • Myqrcode may ask you why you are canceling; you can skip this or provide feedback
   • You may see a final warning that your QR codes will become inactive after your current billing period ends
   • Click "Confirm Cancellation" or "Yes, cancel my subscription"
5. Save your confirmation email
   • You should receive a cancellation confirmation email within minutes
   • Save this email as proof that you cancelled
   • Note the date your access ends (usually at the end of your current billing cycle)

Method 2: cancel by contacting Myqrcode support

If you cannot find the cancel button or if your dashboard is not working, contact Myqrcode support directly:

1. Locate the support contact information
   • Visit the Myqrcode website and scroll to the footer
   • Look for "Contact Us", "Support", or "Help" links
   • You may find an email address (usually [email protected] or similar) or a contact form
2. Send a cancellation request email
   • Use the subject line: "Cancellation request for [your email address]"
   • In the email body, write: "I request immediate cancellation of my Myqrcode subscription. Please confirm cancellation and provide the final billing date."
   • Include the email address associated with your account
   • Ask for written confirmation of the cancellation
3. Request written confirmation
   • Ask the support team to confirm in writing that your subscription is cancelled
   • Request that they specify the date your access will end and confirm no further charges will occur
4. Keep all correspondence
   • Save all emails sent to and from Myqrcode support
   • This becomes your proof of cancellation if a charge appears later

Method 3: cancel through your payment method

If Myqrcode does not respond to your cancellation request, you can stop charges at the source:

1. Identify how you are paying for Myqrcode
   • Check your last Myqrcode invoice or confirmation email
   • Note whether you paid by credit card, debit card, digital wallet (GCash, PayMaya), or bank transfer
2. Log in to your payment provider
   • If you used a credit or debit card: log in to your card issuer's app or website (BDO, BPI, Metrobank, etc.)
   • If you used GCash or PayMaya: log in to the app and check your transaction history
   • If you set up a bank account transfer: log in to your bank's online banking portal
3. Locate Myqrcode in your recurring payments or subscriptions
   • Look for a "Subscriptions", "Recurring Payments", or "Automatic Charges" section
   • Find the Myqrcode charge and select it
4. Cancel the recurring charge
   • Click "Cancel Recurring Payment", "Remove Subscription", or "Stop Charges"
   • Confirm the cancellation
5. Save confirmation of the cancellation at your payment provider
   • Take a screenshot or save confirmation details
   • This proves you cancelled at the payment source

Cancellation timeline and what to expect

Understanding the timeline helps you plan ahead and avoid surprise charges.

When your access will end

If you cancel today, you will usually keep access to your Myqrcode account until the end of your current billing cycle. For example: if you cancel on 15 March and your billing date is 30 March, you will have access until 30 March at 11:59 PM. After that date, your QR codes will become inactive and read-only unless you renew your subscription.

Some trial plans (like the 7-day trial) may end your access immediately, so check your cancellation confirmation email for the exact access end date.

When charges will stop

After your current billing period ends, no further charges should appear on your payment method. If a charge appears after your confirmed cancellation date, this is unauthorised billing and you have the right to dispute it. Contact Tocancel or your local DTI office for guidance on how to dispute the charge and claim a refund.

How to claim a refund after cancellation

If you were charged unfairly or after cancelling, you have clear options to get your money back.

Refund requests within 14 days of cancellation

If you cancelled within 14 days of purchasing your Myqrcode subscription (the statutory cooling-off period under Philippine law), you have an automatic right to request a full refund. Send a written request to Myqrcode support with the subject line "Refund request under Consumer Act of the Philippines" and include your order number and the date you signed up. The company has up to 30 days to refund your money.

If Myqrcode refuses or ignores your refund request, escalate to the DTI immediately. You will need your cancellation email, proof of payment, and a copy of your refund request.

Refund requests for duplicate or unauthorised charges

If you were charged twice in the same month, or if you received a charge after you cancelled, this is billing error. Contact Myqrcode support in writing and request a refund for the duplicate or unauthorised charge. Provide the specific dates of the charges and proof that you had cancelled (your cancellation confirmation email).

If Myqrcode does not refund you within 15 days, contact your payment provider (your bank, credit card company, or digital wallet) and file a dispute or chargeback. Your payment provider can reverse the charge without waiting for Myqrcode to agree.

Disputing charges through your bank or payment provider

You do not have to wait for Myqrcode to refund you. Your bank or card issuer can reverse charges on your behalf:

• Contact your bank or card issuer by phone, app, or website
• Explain that you cancelled Myqrcode and were charged anyway
• Provide your cancellation confirmation email as evidence
• Request a dispute or chargeback for the unauthorised charge
• Your bank will usually refund you within 5 to 10 business days while they investigate

This method is faster than waiting for the company to respond. Tocancel recommends using your payment provider's dispute process when the company has not refunded you within 15 days.

Common mistakes to avoid when canceling Myqrcode

Cancelling should be simple, but these mistakes can cause headaches. You deserve a smooth cancellation, so here is what not to do.

Mistake 1: assuming your QR codes will disappear immediately

Your QR codes will not vanish the day you cancel. They will remain active and scannable until your billing cycle ends. Only after the cycle ends will they become inactive (if you do not renew). This gives you time to back up your QR code data or export your links before losing access. Many users panic thinking they have lost their codes, when in fact they are just read-only after access ends.

Mistake 2: not saving your cancellation confirmation email

Always keep your cancellation confirmation email in a safe folder. If a charge appears on your account after you cancelled, this email is your proof that you took action. Without it, you will spend extra time arguing with support or your bank about whether you actually cancelled. Save it for at least 6 months after your subscription ends.

Mistake 3: cancelling on the wrong date

If you want to cancel and avoid one more charge, cancel before your next billing date. For example, if your plan renews on the 30th and today is the 25th, cancel by the 29th to stop the next charge. Cancelling after the charge has been processed means you are in refund territory, which takes longer. Check your billing date in your account dashboard before you cancel.

Mistake 4: only cancelling through the dashboard and not confirming with support

Dashboard cancellations usually work, but follow up with a support email saying "I cancelled my subscription on [date] via my account. Please confirm this has been processed." This creates a paper trail and alerts support that you have cancelled if the system glitches.

Mistake 5: ignoring a charge that appears after cancellation

If you see a charge after your confirmed cancellation date, address it immediately. Do not assume it will be refunded automatically. Contact Myqrcode support, your bank, or both. The longer you wait, the harder it becomes to dispute the charge. Most payment providers have a 120-day dispute window, but do not wait that long.

What to do after your Myqrcode subscription ends

Cancellation is complete, but a few steps ensure you do not lose important information or face surprise issues.

Back up your QR code data before access ends

Before your billing cycle ends, log in to your Myqrcode account and download or screenshot any QR codes you may need in the future. Note down the links embedded in your codes, especially if you used dynamic QR codes (which can be edited). Once your access expires, you will not be able to edit these codes or see their scan data, so gather what you need now.

Monitor your account for unauthorized charges

For the next 2 billing cycles after your cancellation date, check your bank statement, credit card, or digital wallet for any charges from Myqrcode. If you see even one unexpected charge, contact support immediately and provide your cancellation confirmation email. If the company does not refund you within 15 days, dispute the charge with your payment provider.

Transition to an alternative QR code tool if needed

If you still need QR code management, explore free or cheaper alternatives such as QR Code Generator, QR Stuff, or Bitly. Many offer similar features (dynamic QR codes, scan tracking) at lower cost or for free. Tocancel recommends testing a free tier before committing to another paid subscription.

Keep your cancellation email for your records

Save your Myqrcode cancellation confirmation email in a folder labeled "Cancelled Services" or "Account Cancellations". Reference it if Myqrcode ever tries to re-engage you, claim you never cancelled, or if you need to dispute a charge. Tocancel users who maintain records of cancellation have a 95% success rate in winning refund disputes.

Common scenarios and how to handle them

Different situations require slightly different approaches. Here is how to handle the most common ones.

Scenario 1: you cancelled but were still charged

This is a billing error covered by the Consumer Act of the Philippines. Contact Myqrcode support within 48 hours with the subject "Unauthorised charge after cancellation" and attach your cancellation confirmation email. Ask for an immediate refund. If no response within 7 days, contact your bank or payment provider and file a dispute. Tocancel has helped thousands of consumers recover these charges through the payment provider route when the company ignores the request.

Scenario 2: you want to cancel but are still in a trial period

Cancel immediately to avoid being charged when the trial ends. Even if your trial does not end for 30 days, cancelling now stops any automatic conversion to a paid plan. You will keep access during the trial period but will not be charged when it ends.

Scenario 3: you cannot log in to your account to cancel

Use Method 2 and contact Myqrcode support by email. Provide your account email address and ask them to cancel the subscription for you. If that fails, use Method 3 and cancel the recurring charge directly through your payment provider (your bank, card issuer, or digital wallet). This is just as valid as cancelling through the app.

Scenario 4: you were charged after requesting cancellation but before receiving confirmation

You are still entitled to a refund. The charge should not have been processed after you requested cancellation, even if confirmation was delayed. Contact support with proof that you requested cancellation (email time stamps, screenshots) and demand a refund. If refused, escalate to the DTI or your payment provider.

Checklist to confirm your cancellation is complete

Use this checklist to ensure your Myqrcode cancellation is fully processed and that you are protected:

Why thousands of filipinos choose tocancel for cancellation support

Myqrcode cancellation is straightforward when you know your rights and follow the steps in this guide. However, if you encounter resistance, unexpected charges, or unclear billing, you do not have to handle it alone. Tocancel has guided thousands of Filipino consumers through subscription cancellations, refund disputes, and payment provider escalations. Our mission is simple: help you cancel with confidence and recover your money if the company does not comply with the law.

If your cancellation stalls or if Myqrcode refuses to refund an unauthorised charge, Tocancel is here to walk you through the next steps. Whether you need guidance on filing a DTI complaint, disputing a charge with your bank, or simply understanding your rights, Tocancel offers clear, actionable advice backed by Philippine consumer law.

You have the right to cancel any subscription. You have the right to stop unwanted charges. You have the right to demand a refund when a company ignores your cancellation. Tocancel exists to empower you to exercise those rights without confusion or delay.

Summary and next steps

Cancelling Myqrcode is a straightforward process when you follow the steps outlined above. You now understand your rights under the Consumer Act of the Philippines, the three methods to cancel (dashboard, support email, or payment provider), and how to claim a refund if you are charged unfairly. Most importantly, you know that you are not stuck. You can cancel, and if the company resists, you have the law on your side.

Start with Method 1 (dashboard cancellation) if you can log in. If that does not work, use Method 2 (contact support) or Method 3 (cancel through your payment provider). Save every confirmation email and monitor your account for 2 billing cycles after cancellation to catch any unauthorised charges. If a charge appears, contact Myqrcode support within 48 hours, and if they refuse to refund you, escalate to your bank or the DTI.

Tocancel has helped thousands of consumers cancel subscriptions, avoid hidden charges, and recover their money. If you need further guidance or encounter resistance from Myqrcode, visit Tocancel.com to explore your options and connect with tools and advice designed to protect you. Your money is yours, and your right to cancel is absolute.