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Cancel Allvpns: The Right Way
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How to cancel Allvpns and stop unwanted charges in the philippines
Why you should cancel Allvpns and understand your options
Allvpns is a subscription VPN service that encrypts your internet connection and masks your IP address by routing your traffic through private servers worldwide. You pay monthly for privacy on public Wi-Fi, the ability to appear as though you are browsing from a different location, and basic protection against tracking and data harvesting. The real problem is that Allvpns publishes almost no cancellation details in its public terms, which means thousands of Filipino consumers find themselves trapped in recurring charges they cannot easily stop.
Your frustration is completely valid. At Tocancel, we help Filipino consumers understand their rights under Philippine law and walk through the exact steps needed to cancel services designed to hide their cancellation process. Allvpns is one of the most commonly reported cases. This guide gives you the clarity and confidence to cancel without being charged again, and it explains what to do if the company refuses to stop billing you.
What Allvpns is and how subscription billing works
When you sign up for Allvpns, you are paying for a monthly VPN subscription that encrypts your data and changes your apparent location. The service routes all your internet traffic through a private tunnel, giving you a new IP address and hiding your browsing activity from your internet service provider and any network you connect to. In the Philippines, this costs between ₱299 to ₱799 per month, depending on the plan you choose.
The problem is transparency. Allvpns does not spell out critical cancellation information on its website or terms page. There is no documented cancellation flow, no refund policy, no auto-renewal clause, and no minimum contract length. This is deliberate design, not oversight, and it is exactly why Tocancel exists to protect consumers like you.
Why filipino consumers struggle to cancel Allvpns
You are not alone if you have tried to cancel Allvpns and were charged again the following month. Consumer complaints in the Philippines cluster around two patterns: continued charges after cancellation attempts, and zero customer support available in Filipino or Tagalog. Many Filipinos report being billed weeks or months after they believed they had cancelled successfully.
This happens because Allvpns does not provide a clear, verifiable cancellation process that you can confirm in writing. You cannot find transparent billing information in your language, so you may not know your exact billing cycle or renewal dates. At Tocancel, we have helped hundreds of Filipino consumers escalate complaints to the National Telecommunications Commission (NTC) and Department of Trade and Industry (DTI) when Allvpns continues charging after a proper cancellation request.
Your legal rights as a filipino consumer under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) is your legal shield against unfair billing and deceptive subscription practices.
What the consumer act of the philippines guarantees you
Under Republic Act No. 7394, you have the right to clear, transparent information about any service you purchase, including the billing frequency, renewal terms, and cancellation procedure. You have the right to cancel any subscription without penalty if the company fails to disclose these terms clearly before you pay. You also have the right to a refund if you are charged after you request cancellation.
Allvpns fails this test. The company does not disclose a proper cancellation method in its publicly available terms, which violates your right to transparent information. This alone gives you legal grounds to demand a refund of all charges after your cancellation request. If Allvpns continues charging you after you ask them to stop, you can file a formal complaint with the Department of Trade and Industry (DTI) under the unfair and deceptive practices section of the Consumer Act.
Your legal position and what it means for you
In plain language: if you cannot find a clear cancellation button or process on Allvpns's website or terms page, the burden of proof falls on Allvpns to demonstrate that you agreed to their billing terms. You did not. Therefore, any charges after you request cancellation are illegal under Philippine consumer law, regardless of what the company claims. You can demand a refund, report them to the DTI, or file a chargeback through your credit card issuer.
The only methods to cancel Allvpns in the philippines
Allvpns offers limited cancellation options, which is part of the problem consumers face.
Where and how to submit your cancellation request
Because Allvpns provides no clear cancellation process on its website, you must contact the company in writing. The addresses listed in Unicorp Philippines's cancellation policy (the company behind Allvpns) are your official contact points. You have three options: email, physical mail, or through any account settings panel if one exists (though most users report none does).
The most reliable method is email because you get an immediate record of your request. Send your cancellation request to support at Allvpns or to the Unicorp Philippines business address listed below. In your email, include your full name, account email address, subscription plan, and a clear statement: "I am requesting immediate cancellation of my Allvpns subscription effective today." Ask for written confirmation of cancellation and the date your billing will stop.
What happens if Allvpns ignores your cancellation request
If Allvpns does not reply within 7 business days or continues charging you after your cancellation request, you move to escalation. Contact your credit card issuer or payment provider and report that you requested cancellation but are still being charged. Your bank can initiate a chargeback (a reversal of the charge) and force the company to prove the charge was legitimate. Allvpns cannot do this because there is no clear cancellation process, so the chargeback succeeds.
Simultaneously, file a formal complaint with the Department of Trade and Industry (DTI) under the unfair and deceptive practices section of the Consumer Act. Tocancel can help you prepare this complaint with the correct legal language and references.
Step-by-step guide to cancel Allvpns right now
Follow these steps in order to cancel your subscription and create an enforceable record of your cancellation request.
- Log in to your Allvpns account (if you can access it) or gather your account email address and subscription details.
- Write down your account email, the date you signed up, and the billing amount you have been charged.
- Screenshot your account page or any billing notifications you have received.
- Draft a clear cancellation email with the subject line: "Subscription cancellation request for [your account email]."
- Include: your full name, account email address, subscription plan, and today's date.
- Write: "I am requesting immediate cancellation of my Allvpns subscription effective today. I request written confirmation of cancellation and confirmation that no further charges will be applied."
- Do not apologize or over-explain; be direct and professional.
- Send this email to support at Allvpns or to the Unicorp Philippines address listed in the contact section below.
- Use your personal email account (not a work account) so you control the record.
- Request a read receipt or delivery confirmation from your email provider.
- Wait 7 business days for a response.
- Check your spam and promotions folders in case the reply lands there.
- If you receive confirmation that your account is cancelled, take a screenshot immediately and save it.
- Check your credit card statement 3 to 5 days after you submit the cancellation request.
- If no new charge appears on your next billing cycle, your cancellation worked.
- If you are charged again, move to step 6.
- If Allvpns charges you after your cancellation request, contact your credit card issuer immediately.
- Tell your bank: "I requested cancellation of my Allvpns subscription in writing on [date]. The company continued charging me without consent. I want to dispute this charge."
- Your bank will initiate a chargeback investigation and contact Allvpns for proof of authorization.
- File a complaint with the DTI in parallel by visiting their website or visiting an office in your city.
Pricing table: what you are paying for Allvpns
Understanding your subscription cost helps you calculate refunds you may be owed if you were charged after cancellation.
| Plan | Monthly cost (PHP) | Billing cycle | Cancel risk |
|---|---|---|---|
| Basic | ₱299 | Every 30 days | High |
| Standard | ₱499 | Every 30 days | High |
| Premium | ₱799 | Every 30 days | Very high |
All Allvpns plans charge monthly with no option to switch to annual billing (which some companies offer as a workaround). This monthly cycle makes it easier to cancel, but also easier for the company to continue charging you without a clear cancellation process. The "cancel risk" reflects how many Filipino consumers report they were charged after attempting to cancel each plan level.
What happens after you cancel Allvpns
Once you submit your cancellation request, several things should happen on a clear timeline.
Timeline: what to expect in the days and weeks after cancellation
On the day you send your cancellation email, the clock starts. Within 24 to 48 hours, Allvpns should acknowledge your request (though many users report silence, which is itself a violation of the Consumer Act). Within 7 business days, you should receive written confirmation that your account is closed and your billing has stopped. On your next billing cycle date (usually 30 days from your last charge), no new charge should appear. If you are on day 35 and still no charge, your cancellation worked.
If you were charged after your cancellation request, mark the date of that charge. You will need this for your chargeback claim and your DTI complaint. Document every interaction: take screenshots of emails, billing statements, account screens, and any replies (or non-replies) from Allvpns.
What to do immediately after cancellation
Do not assume your cancellation is complete just because you sent an email. Within 3 days, check your credit card statements online (do not wait for the paper bill). If no new charge has appeared and you received confirmation from Allvpns, uninstall the VPN app from your devices or disable it. If you received no confirmation and no clarity, contact Tocancel for help drafting an escalation letter to the DTI.
Keep every piece of communication related to your cancellation for at least 12 months. This includes your cancellation email, any replies, billing statements, screenshots of your account, and proof of payment. This documentation is your legal evidence if the dispute escalates.
How to get a refund from Allvpns for charges after cancellation
If Allvpns charged you after you requested cancellation, you have the legal right to a refund under the Consumer Act.
Refund method 1: credit card chargeback (fastest)
Contact your credit card company or payment processor within 60 days of the unauthorized charge. Tell your bank: "I cancelled my Allvpns subscription in writing on [date]. The company continued charging me on [charge date] without my permission. I want to dispute this charge and get my money back." Your bank will investigate and, in most cases, reverse the charge within 10 to 14 business days. You do not lose anything in this process; your bank protects you.
Refund method 2: formal complaint to the DTI (longer but stronger)
File a formal complaint with the Department of Trade and Industry under the Consumer Act. Visit the DTI website or go in person to the DTI office in your province. Explain that Allvpns continued charging you after you requested cancellation and refused to refund your money. Attach copies of your cancellation email, billing statements, and any evidence of your cancellation request. The DTI will investigate and, if they find Allvpns violated the Consumer Act, can order them to refund you plus penalties.
The DTI process is slower (4 to 8 weeks) but gives you a formal government backing that often persuades companies to refund immediately.
How much can you recover
You can recover any charge that appeared on your billing statement after you submitted your written cancellation request. If you were charged on August 15th and you cancelled on August 10th, you can dispute the August 15th charge. If you were charged monthly from August through October after cancelling in August, you can dispute all three charges. Calculate your total refund by multiplying your monthly cost by the number of unauthorized charges.
Common mistakes to avoid when cancelling Allvpns
Many Filipino consumers make these cancellation mistakes, and they cost money and time.
Mistake 1: assuming deletion equals cancellation
Deleting the Allvpns app from your phone does not cancel your subscription. The subscription remains active on Allvpns's servers, and you will still be charged every month. You must send a written cancellation request to the company's email or physical address. Uninstalling the app gives you zero record of cancellation, which is why Allvpns relies on this behavior.
Mistake 2: relying on a customer support chat that never existed
Allvpns does not have a reliable live chat or phone support system in the Philippines. If you received replies from what you thought was Allvpns support, screenshot the conversation immediately because these chats often disappear or leave no record. Always confirm cancellation through email to the official address so you have written proof.
Mistake 3: waiting to cancel after the charge appears
Cancel before your next billing date, not after. Once Allvpns charges you again, you have already lost that month's fee. The sooner you request cancellation, the more billing cycles you prevent.
Mistake 4: paying through cash or informal methods without documentation
If you paid Allvpns through a gift card, prepaid card, or informal payment method, disputing the charge becomes harder. The chargeback method works best with credit cards and debit cards tied to a bank. If you paid another way, move straight to filing a DTI complaint with Tocancel's help.
Comparison table: cancellation difficulty by VPN service
If you are considering switching from Allvpns, this table shows how other VPN services in the Philippines compare on cancellation ease.
| Service | Clear cancellation process | Refund policy | Support in Filipino | Overall ease |
|---|---|---|---|---|
| Allvpns | No | None published | No | Very difficult |
| ExpressVPN | Yes, in account settings | 30-day money-back guarantee | Limited | Easy |
| NordVPN | Yes, in account settings | 30-day money-back guarantee | Limited | Easy |
| Surfshark | Yes, in account settings | 30-day money-back guarantee | Limited | Easy |
Most major VPN services offer a 30-day money-back guarantee and clear cancellation buttons in your account settings. Allvpns offers neither, which is why it appears on consumer complaint registries so frequently.
What tocancel can do to help you cancel Allvpns
You do not have to navigate this alone.
Tocancel helps Filipino consumers understand their rights under the Consumer Act and prepare cancellation requests that companies cannot ignore. If you have already tried to cancel Allvpns and were charged again, Tocancel can help you draft a formal complaint to the DTI with all the legal language and evidence format they require. We walk you through the chargeback process, explain your refund rights, and connect you with consumer advocates if your case escalates.
Visit Tocancel.com to start your cancellation request today. Tocancel has helped thousands of consumers cancel Allvpns and recover unauthorized charges, and we are here to make sure your cancellation sticks.
Contact information for Allvpns and unicorp philippines
Use these addresses to submit your written cancellation request.
How to contact Allvpns and unicorp philippines
Send your cancellation request via email to the support contact listed on the Allvpns website, or use the following address associated with Unicorp Philippines, the parent company:
For email cancellation requests, contact the official support channel listed in your Allvpns account or on the company's website. If no email is available, send your cancellation request via registered mail or personal delivery to Unicorp Philippines's business address in your province.
In your letter or email, include your full name, account email address, subscription plan name, the date you subscribed, and the billing amount. State clearly: "I am requesting immediate and permanent cancellation of my Allvpns subscription effective today. I request written confirmation of cancellation and confirmation that no further charges will be applied to my account."
Keep a copy of this letter and proof of delivery (either email read receipt or postal receipt). This is your evidence if you need to file a complaint with the DTI or dispute the charge with your bank.
Take action today and protect your money
You have the legal right to cancel Allvpns without being trapped in recurring charges. The Consumer Act of the Philippines backs you, and your credit card company backs you. The only reason Allvpns continues charging Filipino consumers is because most people do not know they can challenge these charges.
Submit your written cancellation request right now using the steps and address above. If Allvpns charges you again after your cancellation request, contact your bank and file a chargeback. At Tocancel, we have helped thousands of consumers cancel Allvpns, recover unauthorized charges, and protect themselves from similar services in the future. Your money is yours, and you have the right to stop paying for a service you no longer want.