Cancel Everfit: The Right Way to Stop Charges

How to cancel Everfit in singapore and stop recurring charges

What Everfit is and why you might cancel

Everfit is a subscription-based fitness management platform designed for personal trainers, studios and fitness coaches to track client workouts, monitor nutrition progress and manage their coaching business. The service operates on a monthly recurring billing model, with plans ranging from approximately S$25.46 per month for the Pro tier to S$140.70 per month for the Studio tier, plus optional add-ons like Autoflow automation features.

You might be cancelling because your coaching business has shifted direction, you have moved to a competitor platform, or you simply no longer need the service. Whatever your reason, Tocancel is here to guide you through the cancellation process clearly and help you avoid common traps that cost Singapore consumers thousands of dollars each year.

Why cancellation matters now

Recurring subscriptions continue to charge your account every month until you actively cancel them. Many users believe that deleting the app or pausing their account stops the charges, but this is incorrect. Your money continues flowing to Everfit unless you follow the exact cancellation steps for your specific platform. Understanding the correct method now saves you from months of unwanted charges and frustration.

Common reasons to cancel Everfit

You might cancel if the service no longer fits your business model, you prefer a competitor's features, your client base has declined, or you have simply realised the cost no longer justifies the value. Whatever your situation, your right to cancel without penalty is protected under Singapore consumer law, and Tocancel is here to ensure you exercise that right successfully.

Your consumer rights under singapore law

Singapore's Consumer Protection (Fair Trading) Act gives you legal protection and leverage when dealing with subscription services like Everfit.

What the law guarantees you

Under the Consumer Protection (Fair Trading) Act, Everfit must provide services that match the description when you signed up. If the service is not delivered as promised, or if the company continues billing you after you cancel, you have the right to dispute those charges with your payment provider or escalate to the Consumers Association of Singapore (CASE) if informal resolution fails. Your legal position is clear: once you cancel, charges must stop immediately.

Additionally, if you subscribed through the Apple App Store or Google Play Store, the Consumer Protection (Fair Trading) Act applies alongside Apple and Google's own refund policies, giving you two potential avenues for recovery if Everfit refuses to help or delays processing your cancellation.

When you can invoke consumer protection

You can use these protections if Everfit continues charging you after you cancelled, the service quality drops significantly without disclosure, or cancellation processes are deliberately obscured or made unreasonably difficult. Keep records of all cancellation attempts, screenshots of your account settings, confirmation emails, and payment statements as evidence. If you need to escalate to CASE or your bank, this documentation is your strongest tool.

How to cancel Everfit across all platforms

Your cancellation method depends on how you originally subscribed: through the Apple App Store, Google Play Store, or directly via Everfit's web portal.

Cancel Everfit on iPhone via the app store

Stopping charges on iPhone requires you to manage your subscription through Apple's settings, not the Everfit app itself. Tocancel has guided many iPhone users through this process, and the steps are straightforward once you know where to look.

1. Open the Settings app on your iPhone.
2. Tap your name at the top of the screen to access your Apple ID profile.
3. Select Subscriptions from the menu.
4. Find and tap Everfit (or "Everfit for Coach" if that is how it appears in your list).
5. Tap Cancel Subscription or Turn Off at the bottom of the screen.
6. Confirm cancellation when Apple prompts you, and note the exact date your subscription ends.

Important: Apple shows you the exact cancellation date and your refund eligibility window (typically 14 days from your last purchase if you cancel within that period). Screenshot this confirmation screen before closing the menu, as it proves when you cancelled and protects you if disputes arise later.

Critical warning: Deleting the Everfit app from your phone does not cancel your subscription. Many users believe they have cancelled when they have only deleted the app, and charges continue silently for months. Always cancel through Settings, not by deleting the app.

Cancel Everfit on android via google play store

Android users must cancel through the Google Play Store app or website, not through Everfit itself. Tocancel recommends using the mobile app method for clarity and immediate confirmation.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner of the screen.
3. Select Manage subscriptions or Payments and subscriptions (wording varies by device).
4. Find Everfit in your active subscriptions list.
5. Tap on Everfit to open the subscription details.
6. Tap Cancel subscription and confirm your choice when prompted.

Important: Google shows you the cancellation effective date and any refund eligibility. Take a screenshot of this confirmation page before closing it, as proof of cancellation protects you if Everfit disputes your cancellation later or continues charging.

Critical warning: Uninstalling the Google Play Store app or deleting Everfit from your Android device does not cancel your subscription. Your charges will continue until you follow the steps above through the Store settings.

Cancel Everfit via web portal or direct billing

If you subscribed directly through Everfit's website or were billed directly by credit card (not through an app store), you must cancel through your account settings on Everfit's platform.

1. Visit the Everfit website or log into your account via web browser.
2. Navigate to your Account Settings or Billing section (usually found in your profile menu).
3. Look for a Subscriptions, Plans or Membership option.
4. Select your active subscription plan.
5. Click Cancel Subscription or Downgrade Plan.
6. Follow any confirmation prompts and note the cancellation date provided by Everfit.

If you cannot find the cancellation option: Use Tocancel's contact method below to email Everfit's support team with a clear cancellation request. Include your account email, full name and membership ID if visible.

Understanding Everfit pricing and plan tiers

Knowing what you are paying for helps you decide whether to cancel or downgrade to a lower tier.

If your current plan is too expensive but you still value the service, consider downgrading to Pro instead of cancelling. This preserves your data and allows you to reactivate a higher tier later without losing your client records.

What happens immediately after you cancel

Cancellation is not always instant, and understanding the timeline protects you from unexpected charges.

Charges after cancellation

If you cancel mid-month, Everfit will not refund the unused portion of your current billing cycle unless you cancel within the first 14 days of subscription (Apple and Google policy). Your access to the service will end on your next billing date, not immediately. For example, if you pay on the 15th of each month and cancel on the 20th, you will keep access until the next billing date on the 15th of the following month, at which point your account will be downgraded or frozen.

Monitor your bank statements closely for at least one full billing cycle after cancellation to confirm that charges have stopped. If you see a charge after your cancellation date, contact Everfit immediately and escalate through Tocancel's guidance if needed.

Accessing your data before cancellation

Before you cancel, download or screenshot any important data stored in your Everfit account, such as client progress records, workout templates, or nutrition plans. Once your account is fully deactivated, retrieving this data becomes difficult or impossible. Everfit does not automatically export your data, so take action now if you need this information for your records or for transfer to another platform.

Refund eligibility and how to claim

Your refund eligibility depends on when and how you subscribed.

Apple app store refund policy

Apple refunds Everfit subscriptions within 14 days of the transaction date if you cancel during this window. You can request a refund directly through your Apple ID account under Purchase History, or contact Apple Support if you believe you were charged unfairly. Keep your cancellation confirmation screenshot as evidence.

Google play store refund policy

Google allows refunds within 48 hours of purchase. If you cancel within this window, you can request a refund through the Play Store app under Manage subscriptions and Billing. If your refund request is denied, contact Google Play Support directly with your transaction ID and cancellation confirmation.

Direct billing refunds

If you subscribed directly via Everfit's website or were billed by credit card, refund policy depends on Everfit's terms. Many direct subscriptions do not offer refunds for unused portions of the current billing cycle. However, if you cancelled but Everfit continued charging you after the cancellation date, you have grounds to dispute the charge with your bank under the Consumer Protection (Fair Trading) Act. Contact your bank's dispute resolution team with your cancellation confirmation and any emails from Everfit confirming your cancellation.

Common mistakes that delay or block cancellation

Many consumers make cancellation mistakes that leave them paying Everfit for weeks or months longer than intended. You are not alone if you have struggled with this, and understanding these traps now prevents you from falling into them.

Deleting the app instead of cancelling the subscription

The most common mistake is deleting the Everfit app from your phone and assuming the subscription is cancelled. It is not. The app and the subscription are separate systems. Your billing account remains active in Apple or Google's system, and charges continue every month. Always cancel through Settings (iPhone) or the Play Store (Android), not by deleting the app.

Pausing your account instead of cancelling

Everfit may offer a "pause" or "freeze" option that temporarily suspends your access without cancelling the subscription. Pausing is not the same as cancelling. After the pause period ends, your subscription automatically reactivates and charges resume. If you do not intend to use Everfit again, cancel completely rather than pausing.

Failing to confirm cancellation

Some users initiate the cancellation process but do not complete the final confirmation step. Always wait for a confirmation message or email from Apple, Google or Everfit stating that your subscription has been cancelled. Screenshot this confirmation immediately. Without it, your cancellation is incomplete and charges will continue.

Ignoring your billing statement after cancellation

Do not assume that silence means success. Check your bank statement or app store receipt in full detail one month after cancellation to confirm that charges have stopped. If you see an unexpected charge, contact Everfit immediately. Tocancel recommends setting a phone reminder one month after you cancel to double-check your statements.

How to contact Everfit for cancellation support

If you encounter technical issues during cancellation or need account-specific help, here is how to reach Everfit directly.

Everfit singapore address and contact

Everfit-Asia Pte. Ltd. is registered at the following address according to Singapore's ACRA (Accounting and Corporate Regulatory Authority) records:

7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987

Everfit also operates a physical location at:

Orchard Plaza, #03-34, Orchard Road, Singapore

Send cancellation requests via email to Everfit's support team. Include your full name, email address associated with your account, membership ID (if visible), subscription tier, and the date you wish to cancel. Request written confirmation of your cancellation within 2 business days.

Escalation to consumers association of singapore

If Everfit does not respond to your cancellation request within 5 business days, or if the company refuses to cancel your subscription or continues charging you after cancellation, file a complaint with the Consumers Association of Singapore (CASE). CASE is Singapore's official consumer protection body and can mediate disputes or escalate to enforcement authorities if needed. You can lodge a complaint online at case.org.sg.

Cancellation checklist for your records

Use this checklist to ensure you have taken all necessary steps and have proper documentation of your cancellation.

Complete every item on this checklist and keep your screenshots and emails for at least 12 months. If a dispute arises, this documentation is your legal proof of cancellation.

Key takeaways and next steps

Cancelling Everfit is straightforward once you know where to look and what to avoid. Your consumer rights under Singapore's Consumer Protection (Fair Trading) Act protect you at every step, and Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover overcharged funds.

Start now by choosing your platform (iPhone, Android, or web), following the exact steps above, and taking screenshots of every confirmation. Set a calendar reminder to check your bank statement one month after cancellation. If Everfit continues charging you after the cancellation date, escalate to CASE or your bank immediately with your cancellation proof. Tocancel is here to support your consumer rights and ensure that your cancellation sticks. You have the power to stop these charges today.