Cancel Flosports: The Right Way to End Your Subscription

How to cancel Flosports in singapore and reclaim control of your streaming

What is Flosports and why you might want to cancel

Flosports is a subscription streaming service that delivers live and on-demand sports coverage across niche disciplines including wrestling, rugby, cycling, track and field, and martial arts. The platform operates globally, including across Singapore, and allows you to stream on web browsers, iOS and Android apps, Roku devices, and other compatible streaming hardware.

Many Singaporean subscribers enjoy Flosports for specialist sports coverage unavailable on mainstream platforms. However, if the service no longer meets your needs-whether because you've finished watching a particular season, found cheaper alternatives, or simply changed your viewing habits-you have the absolute right to cancel without penalty. Understanding your cancellation options before you start puts you in control and prevents frustrating delays or unexpected charges.

Why cancellation methods vary depending on how you subscribed

This is the critical detail that confuses most subscribers: Flosports does not control every cancellation. If you purchased your subscription directly through the Flosports website, you cancel with Flosports. However, if you subscribed via Apple App Store, Google Play, Amazon Prime Video Channels, or Roku, those platforms act as your billing provider, and you must cancel through them instead.

Attempting to cancel inside the Flosports app when you signed up through Apple or Google will not work because Flosports does not manage your payment method. This is why many subscribers believe they have cancelled when they actually have not. Your cancellation method depends entirely on your original purchase platform, not on where you access the service.

Your consumer rights under singapore law

Singapore's Consumer Protection (Fair Trading) Act protects you when purchasing digital subscriptions, and these rights apply regardless of whether Flosports is based outside Singapore.

Right to cancel and freedom from penalties

Under Singapore consumer law, you have the absolute right to terminate a subscription service at any time. Flosports cannot legally impose cancellation fees, require you to jump through excessive hoops, or refuse your cancellation request simply because you have accessed the service.

Your legal position is straightforward: once you request cancellation, Flosports must stop charging you and cease access at the end of your current billing cycle. If they attempt to charge you after cancellation, you can escalate your complaint to the Consumers Association of Singapore (CASE) or the Competition and Consumer Commission of Singapore (CCCS). The enforcement body for digital consumer complaints in Singapore is the CCCS, which investigates unfair trading practices and misleading representations.

Protection against misleading billing practices

Flosports must clearly disclose your renewal date, billing amount, and cancellation method before you complete purchase. If you were not told how to cancel before you paid, or if the service failed to deliver promised features, you have grounds to request a refund or file a formal complaint. Take screenshots of your account page showing billing dates and amounts; these become your evidence if a dispute arises.

How to cancel Flosports if you subscribed on the website

If you signed up directly through flosports.tv using a credit card, debit card, or other payment method, follow these steps to cancel your subscription in three to five minutes.

Step-by-step web cancellation process

1. Visit flosports.tv and log into your account
   • Enter your email address and password in the login fields
   • If you cannot remember your password, click "Forgot Password" and reset it via your email
2. Navigate to your account settings or profile menu
   • Look for "Account," "Settings," or a profile icon, typically in the top-right corner of the screen
3. Select "Subscription" or "Manage Subscription"
   • This page displays your current plan, next billing date, and renewal amount
4. Click "Cancel Subscription" or select "Manage" then "Cancel"
   • Flosports may ask why you are cancelling; you can skip this or provide feedback
5. Confirm your cancellation when prompted
   • A confirmation message should appear on screen immediately
6. Check your email for a cancellation confirmation
   • This email is your proof of cancellation; keep it for your records

Once you receive the confirmation email, your subscription is cancelled. Flosports will not charge you again after your current billing cycle ends, and you retain access until that date. Save this email and take a screenshot of your account page showing the cancellation status as backup evidence.

What to do if the website cancellation option is unavailable

If you cannot locate the cancellation option on the Flosports website after logging in, or if the button appears broken, contact Flosports support directly. You can reach their legal department via mail at 301 Congress Avenue, Suite 1500, Austin, TX 78701, USA. In your email or letter, state clearly that you wish to cancel your subscription effective immediately, include your account email and subscription ID, and request written confirmation of cancellation.

Always send formal cancellation requests by email with read receipts enabled or by registered mail; this creates a documented trail if Flosports later claims it never received your request. Tocancel recommends keeping all correspondence for at least three billing cycles after cancellation.

How to cancel Flosports if you subscribed via apple app store

If you purchased your Flosports subscription through Apple's App Store on iPhone, iPad, or Mac, you must cancel through Apple, not through Flosports directly.

Cancelling your apple subscription to Flosports

1. Open the Apple App Store on your iPhone, iPad, or Mac
   • On iPhone or iPad, tap the profile icon in the top-right corner
   • On Mac, go to the App Store menu bar and click your account name
2. Select "Subscriptions" from the menu
   • You will see a list of all your active subscriptions
3. Find "Flosports" in your subscriptions list and tap it
   • The screen shows your renewal date and plan details
4. Tap "Cancel Subscription" or "Edit Subscription"
   • Follow the on-screen prompts to confirm cancellation
5. Apple displays a final confirmation; your subscription is now cancelled
   • Apple will send you a cancellation email to your registered Apple ID address

Apple handles all billing and cancellation for App Store subscriptions. Flosports has no control over your Apple subscription status and cannot cancel it for you. Your access to Flosports continues until your current billing cycle ends, then stops automatically.

How to cancel Flosports if you subscribed via google play

If you purchased your Flosports subscription through Google Play on an Android phone or via the Google Play website, you cancel through Google, not through Flosports.

Cancelling your google play subscription

1. Open Google Play on your Android device or visit play.google.com on your computer
   • On Android, tap the profile icon in the top-right corner and select "Manage apps and device"
   • On the web, go to play.google.com and sign in to your Google account
2. Select "Manage subscriptions" or "Subscriptions"
   • You will see all subscriptions linked to your Google account
3. Find "Flosports" and tap or click it
   • The screen displays your next billing date and subscription details
4. Tap or click "Cancel subscription"
   • Google may ask why you are cancelling; you may skip this optional feedback
5. Confirm the cancellation
   • Google sends a cancellation confirmation email to your registered Google account address

Google manages all billing and cancellation for Google Play subscriptions. Your Flosports access ends at the close of your current billing cycle. Keep the cancellation email for your records and verify in your Google Play account within 24 hours that the subscription status shows "Cancelled."

How to cancel Flosports if you subscribed via roku

If you purchased Flosports through the Roku Channel, you cancel through Roku, not through Flosports or the Flosports app on your Roku device.

Cancelling your roku channel subscription

1. Visit roku.com and sign into your Roku account
   • Use the email address and password associated with your Roku account
2. Navigate to "Subscriptions" or "Manage subscriptions" in your account settings
   • This section lists all active Roku Channel subscriptions on your account
3. Find "Flosports" in your active subscriptions and select it
   • The page shows your next billing date and subscription plan
4. Click "Cancel" or "Cancel subscription"
   • Roku prompts you to confirm; select "Yes, cancel"
5. Roku displays a cancellation confirmation
   • You will receive a confirmation email to your registered Roku account email address

Roku handles all payments and cancellations for Roku Channel subscriptions. Flosports cannot cancel your Roku subscription. Access continues through the end of your current billing period, then stops automatically. Do not attempt to cancel inside the Flosports app on your Roku device; this will not work because Roku is your billing provider.

What happens after you cancel and when you will lose access

Understanding your access timeline after cancellation prevents unpleasant surprises when your service disappears mid-season.

Your remaining access period after cancellation

After you cancel, Flosports allows you to retain full access to all content until the end of your current billing cycle. For example, if your next billing date is 15 March and you cancel on 1 March, you can stream Flosports normally until 15 March. On 16 March, your access is revoked and you see a message stating your subscription is inactive.

This is standard practice and applies whether you cancel through Flosports, Apple, Google Play, or Roku. No refund is issued for this final partial period; you have paid for that time and can use it fully. Plan your cancellation accordingly if you are watching a live event scheduled near your renewal date.

Confirming that access has ended and charges have stopped

After your final access date passes, log into your account within a few days to confirm your subscription shows as "Cancelled" or "Inactive." If your account still displays as "Active" or shows a future renewal date, contact support immediately. Check your bank or credit card statement for any charges after your final billing date; no new charge should appear.

If Flosports charges you after cancellation, escalate immediately to Tocancel or to CASE (Consumers Association of Singapore), which will contact Flosports and demand a refund. Preserve all cancellation confirmations and billing statements as evidence.

Refund and billing considerations

Understanding refund eligibility and billing practices before cancellation protects you from unexpected charges and clarifies what to expect from Flosports.

When Flosports does and does not offer refunds

Singapore law allows a cooling-off period for distance purchases, but this period is limited or eliminated once you have accessed digital content. Therefore, cancellation does not automatically trigger a refund for the current billing cycle. However, if Flosports charged you without consent, misrepresented the service, or failed to deliver promised access, you can demand a refund through Tocancel's guidance or by filing a complaint with CCCS.

Preventing accidental reactivation after cancellation

Some subscribers have reported that Flosports reactivated their subscription after cancellation if they accidentally clicked "Renew" or if the app prompted them to re-subscribe. After cancellation, avoid logging into the Flosports app if possible during your final access period, or be extremely careful not to tap any renewal or subscription buttons.

If your subscription reactivates after cancellation and you are charged unexpectedly, contact Flosports support immediately and demand a refund. Document the date you cancelled, the date of the unexpected charge, and any screenshots showing the reactivation. Tocancel recommends uninstalling the Flosports app immediately after cancellation to eliminate the risk of accidental clicks.

Common cancellation mistakes to avoid

Cancellation mistakes can result in unexpected charges or prolonged service access when you do not want it. Learning these pitfalls now saves you money and frustration.

Mistake 1: cancelling inside the app when you subscribed through apple or google

The single most common error is opening the Flosports app and looking for a "Cancel" button inside the app itself. If you signed up through Apple App Store or Google Play, this button does not exist inside Flosports because Apple and Google handle all cancellations. Clicking a non-existent cancel button or logging out of the app achieves nothing and leaves your subscription active. You must cancel through Apple, Google, or your third-party billing provider, not inside Flosports.

Mistake 2: assuming cancellation is complete without confirming via email

A screen message saying "Your subscription has been cancelled" is not a legal confirmation. Always wait for a confirmation email from your billing provider (Flosports, Apple, Google, or Roku). This email is your proof of cancellation. Without it, you have no evidence if Flosports later claims your cancellation was never received. Do not assume your cancellation is final until you receive that email.

Mistake 3: forgetting to cancel on all devices

If you subscribed on both your phone and computer, or through both Apple and Flosports directly, you must cancel each subscription separately. Cancelling on one device or platform does not cancel your subscription on another. After cancelling everywhere, verify your account page shows no active subscriptions and that you have cancellation confirmations for each one.

Mistake 4: not reviewing your bank statement after cancellation

Always check your credit card or bank statement within a week after your final billing date to confirm that no new charge appears. If Flosports charged you after cancellation, contact them immediately and demand a refund. If they refuse, file a dispute with your credit card company or bank, providing your cancellation confirmation email as evidence. Tocancel strongly recommends this final verification step because it catches any accidental reactivations or billing errors immediately.

Pricing and subscription plan overview

Understanding Flosports' pricing helps you assess whether cancellation is the right move or whether a plan change might be better for your needs.

If cost is your reason for cancelling, you might consider downgrading to a lower-cost plan or switching to the annual plan if you use Flosports frequently. However, if you no longer watch the sports offered, cancellation is the right choice. Tocancel believes transparent pricing and clear cancellation options are your right as a consumer.

What to do if Flosports refuses to cancel your subscription

In rare cases, Flosports or your billing platform may fail to process your cancellation or claim they never received your request. You have clear legal recourse.

Your escalation path if cancellation is refused

If Flosports or the billing platform refuses your cancellation request, send a formal written cancellation notice by email to the Flosports legal team at 301 Congress Avenue, Suite 1500, Austin, TX 78701, USA. You can also email their support address if available on their website. In this notice, clearly state your name, account email, subscription ID, and the date you are requesting cancellation effective immediately. Request written confirmation within 7 days.

If Flosports fails to respond or continues charging you after this formal notice, file a complaint with the Competition and Consumer Commission of Singapore (CCCS). The CCCS investigates unfair trading practices and can compel Flosports to refund unauthorized charges. Tocancel recommends gathering all screenshots, emails, and bank statements showing charges after your cancellation request before you escalate to CCCS. This evidence strengthens your case and speeds the investigation.

Disputing charges with your bank if Flosports does not refund

If Flosports refuses to refund a charge made after cancellation, contact your bank or credit card issuer immediately. Report the charge as unauthorized (since you cancelled) and ask them to open a dispute or chargeback. Provide your cancellation confirmation email and any evidence that Flosports ignored your cancellation request. Your bank can recover the funds on your behalf, and most banks do so readily when you provide clear proof of cancellation.

Cancellation address and direct contact information

Use these addresses for formal, documented cancellation requests if you encounter issues with the standard cancellation process.

Flosports legal address for cancellation notices

Flosports, Inc.
301 Congress Avenue
Suite 1500
Austin, TX 78701
United States

Send formal cancellation requests via registered mail or email with read receipt enabled to this address. Include your full name, account email address, subscription ID (found in your account settings), current billing date, and the date you wish your cancellation to be effective. Request written confirmation of cancellation. Keep copies of all correspondence and delivery receipts.

Alternative contact address

Some sources list a secondary Flosports address as 979 Springdale Road, Suite 120, Austin, TX 78701. Both addresses are Flosports offices. When in doubt, send your formal notice to both addresses via registered mail to ensure delivery.

Why you should trust tocancel to guide your cancellation

Cancelling a streaming subscription should not require hours of research or navigating confusing platforms. Tocancel exists to simplify this process by breaking down your rights, explaining platform-specific steps, and empowering you to take action with confidence.

This guide reflects current Singapore consumer law and the actual cancellation processes used by Flosports, Apple, Google, and Roku. Tocancel has helped thousands of consumers cancel unwanted subscriptions quickly and verify they are no longer being charged. Whether you subscribed directly or through a third-party platform, Tocancel's step-by-step advice takes the confusion out of the process.

Your right to cancel is not negotiable. Flosports exists to serve you, and when it no longer does, you have the legal authority and practical tools to end your subscription. Follow the steps above for your specific platform, save your confirmation email, and verify your final billing date. Tocancel recommends completing this verification within 7 days of your cancellation date. You are now in control, and Tocancel is here if you need guidance through any step of the way.