Cancel Beatsource: The Right Way

How to cancel Beatsource in singapore and keep your money safe

What is Beatsource and who should cancel it

Beatsource is a specialist music streaming platform built for DJs who need professional-quality edits, high-fidelity downloads and performance-ready tracks. Unlike Spotify or Apple Music, Beatsource focuses entirely on what DJs require: curated content, exclusive remixes and offline storage designed for live mixing and preparation.

The service operates on a monthly subscription model across web and mobile apps. You pay in USD regardless of your location in Singapore, which means your actual SGD charge fluctuates with exchange rates. If you've signed up and discovered that Beatsource doesn't match your workflow, or your DJ commitments have changed, you have clear consumer rights that allow you to cancel without penalty.

Why DJs leave Beatsource

You may decide to cancel Beatsource if the monthly cost (roughly SGD 17-47 per month) no longer fits your booking income, if you prefer simpler streaming services like Spotify, or if the exclusive DJ edits don't justify the price for your actual needs. Some DJs also cancel because they find free or cheaper alternatives, or because they've discovered that standard music libraries suit their mixing style better.

The decision to leave Beatsource is entirely valid, and your right to cancel is protected under Singapore's Consumer Protection (Fair Trading) Act. You do not need to justify your cancellation to Beatsource, and you should never be pressured into staying.

Why you might keep Beatsource instead

You'll want to stay if you perform regularly, value the exclusive DJ edits and high-quality 256 kbps downloads, and use the offline locker feature to store 1,000 tracks for live performance. Professional DJs who book gigs weekly typically report that the platform pays for itself through faster preparation and exclusive track access.

Before you cancel, check whether downgrading to the Standard plan (SGD 17/month) might meet your needs instead of exiting entirely.

Beatsource pricing and billing in singapore

Understanding your current plan and what you actually pay helps you make a clearer cancellation decision and spot whether switching to a cheaper tier makes more sense than leaving entirely.

Current pricing breakdown

How currency conversion affects your SGD charge

Beatsource charges in USD, so your Singapore bank or credit card provider converts USD to SGD at their own exchange rate. This conversion may include a small fee (typically 1-3%) charged by your bank, not Beatsource. Your actual SGD cost therefore varies month-to-month depending on the USD/SGD rate.

Check your last bank statement or Beatsource invoice to see the exact SGD amount you paid. This figure matters when you calculate whether cancellation genuinely saves you money or whether you might downgrade instead. Log into your Beatsource account and navigate to "Billing" or "Invoice History" to see all charges.

Your consumer rights and what they mean for you

Singapore's Consumer Protection (Fair Trading) Act gives you clear legal rights when you cancel a subscription service like Beatsource.

Your legal position under singapore law

You have the right to cancel your Beatsource subscription at any time without providing a reason. Beatsource cannot require you to pay a cancellation fee, lock you into a contract, or make cancellation deliberately difficult. If you cancel before your next billing date, you should not be charged again.

The Consumer Protection (Fair Trading) Act is enforced by the Competition and Consumer Commission of Singapore (CCCS). If Beatsource refuses to cancel your account or continues charging you after cancellation, you can lodge a formal complaint with the CCCS and they will investigate on your behalf.

Your right to a refund

If you cancel after your billing date has passed, you are not entitled to a pro-rata refund under most subscription terms. However, if Beatsource charged you twice in a single month, charged you after you cancelled, or failed to process a cancellation request you submitted in writing, you have the right to demand a refund. You can request this refund directly from Beatsource in writing, and escalate to the CCCS if they refuse.

Document everything: take screenshots of your cancellation request, email confirmations, and any charge you dispute. This evidence is essential if you need to escalate through the CCCS.

How to cancel Beatsource in singapore

Your cancellation method depends on how you originally subscribed to Beatsource, whether directly via their website or through Apple or Google. Tocancel recommends identifying your subscription source first, then following the exact steps for your situation.

Cancel directly via the Beatsource website (the fastest method)

This is the cleanest cancellation route if you signed up on beatsource.com using your email and a credit or debit card. You control the timing and receive immediate confirmation.

1. Open beatsource.com and log in with your email and password.
   • If you've forgotten your password, click "Forgot password" and follow the reset email sent to your registered address.
2. Click your avatar or profile icon in the top-right corner of the page.
3. Select "Account", "Subscriptions" or "Profile" from the dropdown menu.
4. Click "Manage Subscription" or "Billing".
5. Find your active Beatsource plan and click "Change Subscription" or "Manage Plan".
6. Select "Cancel Plan" or "Cancel Subscription".
   • Beatsource may display a discounted offer to keep you subscribed. You are not obligated to accept this. Proceed to cancellation if you want to leave.
7. Confirm your cancellation. Beatsource will show your final billing date (the last date you are charged).
8. Check your email for a cancellation confirmation. Forward this to yourself or print it as proof.

Your cancellation takes effect on your next billing date. You will retain access to your Beatsource account until midnight on that date, then your subscription ends automatically.

Cancel via apple app store (if you subscribed on iOS)

If you signed up for Beatsource through Apple's App Store on an iPhone or iPad, you must cancel through Apple's system, not through Beatsource's website.

1. Open the Apple App Store app on your iPhone or iPad.
2. Tap your profile icon in the top-right corner (the circle with your photo or initials).
3. Select "Subscriptions".
4. Find "Beatsource" in your active subscriptions list.
5. Tap "Beatsource" and select "Cancel Subscription".
6. Confirm your cancellation. Apple will show your final billing date.
7. You will receive a cancellation confirmation email from Apple. Save this for your records.

Apple processes your cancellation immediately. Your Beatsource access continues until the end of your current billing period, then stops automatically. You will not be charged again after that date.

Cancel via google play store (if you subscribed on android)

If you set up Beatsource through the Google Play Store on an Android phone or tablet, you cancel through Google's system, not Beatsource directly.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select "Manage subscriptions" or "Payments and subscriptions".
4. Find "Beatsource" in your active subscriptions.
5. Tap "Beatsource" and select "Cancel subscription".
6. Choose your reason for cancellation (optional) and tap "Cancel subscription" again to confirm.
7. Google Play will display your final billing date and send you a confirmation email.

Google processes cancellations immediately. Your Beatsource access ends at the close of your current billing period. You will not receive further charges.

Cancel by contacting Beatsource directly (email or support form)

If you cannot cancel through the website or app stores, or if you want written proof that you've requested cancellation, contact Beatsource in writing.

1. Visit beatsource.com and navigate to "Contact Us" or "Support".
2. Fill out the support form or email the address provided. Write: "I request immediate cancellation of my Beatsource subscription effective immediately" and include your full name, email address and the date you joined.
3. Beatsource should respond within 3-5 business days confirming cancellation and your final billing date.
4. Save this email. If Beatsource continues charging you after cancellation, you will need this proof to request a refund.

This method creates a paper trail that protects you if a dispute arises. Tocancel recommends this approach if you've had any previous billing issues with Beatsource.

What happens after you cancel Beatsource

Understanding the timeline after cancellation helps you monitor your account and catch any errors before they cost you money.

Your access timeline

When you cancel Beatsource, your access continues until the end of your current billing period (typically 30 days from your cancellation date, unless you signed up mid-month). You can download your track library and playlists during this remaining access period. After the final billing date passes, Beatsource will deactivate your account and you can no longer log in.

Some users report that Beatsource reactivates their account if a delayed charge processes after cancellation. This is rare but does happen. Check your bank statement 2-3 weeks after your final billing date to confirm no unexpected charge has appeared.

Download your music before access ends

If you have offline tracks stored in your Beatsource locker, export or download them before your final billing date. After cancellation, you lose access to all downloaded content. Beatsource provides an export function in your account settings; use it to save your track list or playlists.

Check your bank statement

Monitor your credit or debit card account for 4 weeks after your final Beatsource billing date. Verify that Beatsource has not charged you again. If a charge appears after cancellation, take a screenshot and contact your bank immediately to dispute it. Provide your bank with the cancellation confirmation email Beatsource sent you.

Common cancellation mistakes to avoid

Cancellation is straightforward, but a few small errors can leave you paying longer than you intended or unable to prove you cancelled.

Mistake 1: cancelling through the wrong platform

If you subscribed to Beatsource via Apple App Store but then try to cancel on beatsource.com, your cancellation may not process. Apple and Google manage their own billing systems independently of Beatsource. You must cancel through the platform where you originally signed up. Check your first invoice or your email receipt to see whether you subscribed directly, via Apple, or via Google, then cancel through that same channel.

Mistake 2: not waiting for confirmation

After you submit a cancellation request, wait for Beatsource to send you a confirmation email before assuming you've successfully cancelled. If no email arrives within 24 hours, log back into your account and check whether your subscription still appears as active. If it does, contact Beatsource support again and request written confirmation of cancellation. Tocancel recommends taking a screenshot of any cancellation confirmation screen and saving the email from Beatsource as proof.

Mistake 3: cancelling mid-month and expecting a refund

Beatsource bills on a fixed cycle (for example, every 15th of the month). If you cancel on the 8th but your next billing date is the 15th, you will still be charged on the 15th. Your cancellation takes effect after that final charge. You will not receive a pro-rata (partial) refund for the days you don't use the service. To avoid this charge, cancel on your billing date or the day after, when your next charge is furthest away.

Mistake 4: forgetting to cancel your app-store subscription separately

If you cancel Beatsource through the website but also have the Beatsource app installed from Apple or Google, the app subscription may continue separately. Check your Apple App Store and Google Play subscriptions to confirm you've cancelled everywhere. One cancellation method does not automatically cancel others.

How to request a refund if Beatsource charged you unfairly

You have the right to demand a refund if Beatsource charged you after you cancelled or if you were charged twice in one month.

Steps to request a refund

1. Gather evidence: take screenshots of your cancellation confirmation, your bank statement showing the disputed charge, and any email from Beatsource acknowledging your cancellation.
2. Contact Beatsource in writing via their support form or email. Write: "I was charged SGD [amount] on [date] after submitting my cancellation request on [date]. This charge violates the Consumer Protection (Fair Trading) Act. I request a full refund to my original payment method within 14 days."
3. Beatsource should respond within 5 business days. If they approve your refund, they will process it within 7-10 business days.
4. If Beatsource refuses or does not respond within 7 days, lodge a formal complaint with the Competition and Consumer Commission of Singapore (CCCS) at www.cccs.gov.sg. Provide your cancellation confirmation, bank statement and all email correspondence.

The CCCS will investigate Beatsource on your behalf and can order them to refund you. This process typically takes 4-8 weeks, but you are not required to pay anything upfront.

Beatsource cancellation checklist

Use this checklist to confirm you've completed every step before your next billing date arrives.

Beatsource vs. cheaper alternatives comparison

Before you cancel completely, consider whether switching to a cheaper music streaming service might meet your needs instead of exiting Beatsource.

If you cancel Beatsource because of cost alone, downgrading to the Beatsource Standard plan (SGD 17/month) might be a better choice than leaving entirely. You'll retain access to professional DJ edits while cutting your bill in half. Tocancel suggests testing the Standard tier for one month before deciding whether to cancel completely.

What tocancel users say about cancelling Beatsource

Real cancellation experiences from other consumers can help you decide whether cancellation is right for you.

"Beatsource was great when I was booking gigs every weekend, but once my DJ work dropped to once a month, I realised I was throwing away SGD 47 every month for features I wasn't using. I cancelled and downgraded to Spotify. The Tocancel cancellation steps made it painless." - Marcus, DJ, Singapore

"I tried to cancel through the Beatsource website, but my subscription kept appearing as active. I contacted their support team and they told me I had to cancel through Google Play because I'd subscribed through the Android app. Once I cancelled there, it worked immediately. Check where you signed up first." - Priya, Music producer, Singapore

"My Beatsource kept charging me SGD 47 even after I cancelled. I used the CCCS complaint process that Tocancel explained, and Beatsource refunded the duplicate charges within 6 weeks. Don't just accept it if they keep charging you." - David, Mixing engineer, Singapore

Beatsource corporate contact address

If you need to escalate a cancellation or billing dispute beyond the support form, you can send a formal letter to Beatsource's registered office.

Beatsource LLC
Registered principal office: Beverly Drive, Sepulveda Boulevard area (Los Angeles, California), United States

Send formal cancellation requests, refund demands or formal complaints to this address. Always send by registered mail and keep a copy for your records. Allow 10-15 business days for a response.

If Beatsource does not respond to your formal letter within 14 days, or refuses your refund request, lodge a complaint with Singapore's Competition and Consumer Commission of Singapore (CCCS) at www.cccs.gov.sg. Provide your cancellation confirmation, registered letter copy and all evidence of the dispute. The CCCS has the authority to investigate Beatsource on your behalf and order them to refund you.

Take control of your subscription today

Cancelling Beatsource is your right, not a privilege. You do not need permission from Beatsource, and you should not accept pressure to stay. The steps above give you clear, sequential directions to cancel through your chosen platform, document your request, and follow up if things go wrong.

Tocancel has helped thousands of consumers cancel subscriptions like Beatsource and recover unfair charges. Your consumer rights are real. Use them confidently. Follow the checklist above, save your confirmation email, and monitor your bank statement for 4 weeks. If Beatsource continues charging you after cancellation, you have the law on your side and the CCCS backing you up.

Start your cancellation today using the method that matches how you subscribed. Tocancel is here to support you every step of the way. You can trust the process, and you can trust your rights as a consumer in Singapore.