Cancel Monstercat: Step-by-Step Guide

How to cancel Monstercat gold in singapore: your rights and step-by-step guide

What Monstercat is and why creators choose it

Monstercat is a curated electronic music platform built for content creators who need DMCA-safe, copyright-claim-free music for videos, streams, and podcasts. If you create content on YouTube, Twitch, or TikTok, Monstercat Gold gives you access to thousands of royalty-free tracks without the fear of copyright strikes or content takedowns.

The platform serves two audiences: creators seeking licence-free music libraries, and music listeners who want early releases and exclusive shop discounts. You access everything through the Monstercat website or via mobile app subscriptions on the Apple App Store or Google Play Store. Most creators in Singapore choose Monstercat Gold for its affordability and creator-focused features. However, when your needs change or your subscription no longer fits your workflow, you deserve a straightforward cancellation process. This guide from Tocancel walks you through every step, your legal rights, and what happens after you cancel.

Who uses Monstercat gold

Content creators are the primary users: YouTubers, streamers, podcasters, and social media creators who upload videos regularly. Listeners who enjoy early album releases and want creator discounts also subscribe. If you fall into either group and your subscription no longer serves your needs, cancelling promptly prevents unwanted charges at renewal.

What Monstercat gold includes

Your Gold subscription unlocks a claim-free music library, DMCA-safe downloads and streaming rights, early access to new releases, and discounts on Monstercat merchandise. When you cancel, access to these Gold-only features ends at the close of your current billing period. You keep what you have paid for until then, so your cancellation takes effect at the next renewal date, not immediately.

Current Monstercat gold pricing in singapore

Monstercat Gold costs vary depending on whether you subscribe monthly or annually, and which platform you use to subscribe.

Breakdown of subscription plans and costs

Where prices differ by platform

If you subscribed through the App Store or Google Play, your final price may differ slightly due to local taxes, currency conversion, and regional pricing. Tocancel recommends checking your last invoice or billing statement to confirm exactly what you were charged before you cancel. This ensures you have the correct account information when you go to unsubscribe.

Should you cancel Monstercat? reasons to keep versus reasons to quit

Before you cancel, it's worth asking honestly: does Monstercat still serve your workflow and content creation goals?

Strong reasons to keep your subscription

You should keep Monstercat Gold if you upload content to YouTube, Twitch, or other platforms at least twice monthly and want to avoid copyright claims. The S$9.52 monthly cost is lower than most competitors offering the same DMCA protection. If your channel growth depends on original music and you value peace of mind from copyright issues, staying subscribed is worth the investment. The early access to new releases also helps creators stay ahead of trends.

Clear signs it's time to cancel

Cancel if you have stopped creating content altogether, switched to royalty-free platforms like YouTube Audio Library, or licensed music directly from independent artists. If you upload rarely (less than once per month), the subscription may not justify itself financially. If you have forgotten your Monstercat login and rarely visit the platform, that is a signal to cancel before the next billing cycle. Similarly, if you now use stock music from competitors like Epidemic Sound or Artlist, your Monstercat Gold membership may be redundant.

How to cancel Monstercat: step-by-step instructions for every platform

Your cancellation process depends entirely on where you subscribed: the Monstercat website directly, the Apple App Store, or Google Play Store.

Cancel through the Monstercat website

This is the most common cancellation method for desktop subscribers. Follow these steps:

1. Visit the Monstercat website and log in to your account using your email address and password.
   • If you have forgotten your password, click "Forgot password?" and follow the reset email sent to your inbox.
2. Navigate to your Account Settings or Profile page (usually found by clicking your username or avatar in the top-right corner).
   • Look for a section labelled "Subscription", "Billing", or "Gold Subscription".
3. Click on the Gold Subscription settings tile.
   • You will see your current subscription status and renewal date.
4. Select the option to "Cancel Subscription" or "Downgrade to Free".
   • Do not close this page until you have completed the next step.
5. Monstercat may ask you to confirm your cancellation or select a reason for leaving.
   • Choose the reason that best reflects your situation (for example, "No longer creating content" or "Too expensive").
   • Your feedback helps Monstercat improve, but is optional.
6. Click "Confirm cancellation" or the final confirmation button.
   • You will receive an email confirmation within minutes confirming your subscription has been cancelled.
7. Save or screenshot this confirmation email for your records.
   • Your access continues until the end of your current billing cycle, after which you revert to free access automatically.

Cancel through apple app store (iOS)

If you subscribed to Monstercat Gold via the Apple App Store on your iPhone or iPad, you must cancel through Apple's subscription settings, not through Monstercat directly.

1. Open the Settings app on your iPhone or iPad.
   • Settings is the grey gear icon on your home screen.
2. Tap your Apple ID profile picture or name at the top of the screen.
   • This opens your Apple ID account page.
3. Tap "Subscriptions".
   • You will see a list of all active subscriptions linked to your Apple ID.
4. Find "Monstercat" in the list and tap it.
   • If you see multiple subscriptions, ensure you are selecting the Monstercat Gold subscription.
5. Tap "Cancel Subscription" at the bottom of the screen.
   • Apple may ask you to confirm your cancellation and offer a retention discount.
   • If you wish to cancel, ignore any discount offer and confirm the cancellation.
6. You will see a confirmation screen stating your cancellation is effective.
   • Your subscription ends on the date shown; you retain access until that date.
7. Take a screenshot of this confirmation as proof of cancellation.
   • You can also check your email for a confirmation from Apple and Monstercat.

Cancel through google play store (Android)

If you subscribed via the Google Play Store on your Android phone or tablet, you cancel through Google Play, not through Monstercat directly.

1. Open the Google Play Store app on your Android device.
   • The Play Store icon shows a coloured triangle.
2. Tap your profile icon in the top-right corner.
   • This is usually a circular image or your initials.
3. Select "Payments and subscriptions" or "Manage subscriptions".
   • This opens your subscription dashboard.
4. Tap "Manage subscriptions".
   • You will see all active subscriptions on your Google account.
5. Find "Monstercat" in the list and tap it.
   • Ensure you are selecting the Monstercat Gold subscription specifically.
6. Tap "Cancel subscription" at the bottom of the screen.
   • Google may offer you a discount or ask you to confirm the cancellation.
   • If you want to cancel, proceed with confirmation.
7. You will receive confirmation that your subscription cancels on a specific date.
   • Take a screenshot of this confirmation for your records.
8. Check your email for confirmation messages from Google Play and Monstercat.
   • Save these emails as proof of cancellation.

Your consumer rights and what they mean for you

In Singapore, your subscription with Monstercat is protected under the Consumer Protection (Fair Trading) Act. This law ensures that you have clear rights when you subscribe to digital services.

Your legal position and key rights

You have the right to cancel any paid subscription at any time. Monstercat must provide you with a clear, accessible cancellation method. You have the right to receive confirmation of your cancellation immediately or within a reasonable time. If you cancel within the first 14 days of purchase (for annual plans or newly created accounts), you may be eligible for a refund under Singapore's consumer protection rules, depending on the circumstances of your purchase. You also have the right to clear information about your subscription cost, renewal date, and cancellation procedure before you pay.

If Monstercat refuses to cancel your subscription, charges you after you have cancelled, or makes cancellation deliberately difficult, you can lodge a complaint with the Consumer Association of Singapore (CASE) or the Consumers Association of Singapore. Tocancel recommends documenting every step of your cancellation: save confirmation emails, screenshots, and payment receipts. This documentation becomes your evidence if you need to escalate a dispute.

What happens to your data after cancellation

When you cancel Monstercat Gold, your account downgrades to free access. Monstercat retains your account data (email, username, any playlists you created) but you lose access to Gold-only features like the full music library and merchandise discounts. Your personal data is handled under Monstercat's Privacy Policy. If you wish to delete your account entirely, contact Monstercat support separately from your cancellation. Tocancel advises you to check Monstercat's privacy policy to understand how long they store your data and whether you can request deletion.

What to expect after cancellation

Understanding what happens next prevents confusion and protects you from unexpected charges.

Timeline of events after you cancel

Immediately after you confirm cancellation, Monstercat stops accepting your renewal. You retain full Gold access until the end of your current billing period (the date your next payment would have been due). On that date, you automatically downgrade to free Monstercat access. You will no longer be able to download DMCA-safe music or use the full music library. Your access to early releases and merchandise discounts also ends. One day after your cancellation becomes effective, Monstercat sends you a final confirmation email. If no email arrives within 48 hours, contact Monstercat support to verify the cancellation went through.

Preventing accidental re-subscription

After you cancel, do not save your payment method in your Monstercat account if you still have access. If you subscribed through the App Store or Google Play, remove the app from your device or disable auto-renewal in your device's app settings. This prevents Monstercat from charging you again if you accidentally tap "Subscribe" later. Tocancel also recommends setting a phone reminder for one week before your next planned payment date (had you not cancelled). This gives you time to verify that no charge appears on your bank statement.

Refunds and credits: what you are entitled to receive

Refund eligibility depends on when you cancel and which subscription you hold.

When you receive a refund

If you cancel before your next renewal date, you do not receive a refund for your current subscription period. You have paid for access until that date, and Monstercat considers that access delivered. However, if you cancel immediately after purchase (within 14 days) and have not downloaded or used the music library significantly, you may request a refund by contacting Monstercat support directly. Provide your subscription purchase date and your reason for the refund request. Monstercat will review your request and respond within 10 business days.

If you subscribed through the App Store or Google Play and cancel within 48 hours of purchase, you can request a refund directly from Apple or Google (not from Monstercat). Apple processes refund requests through your iTunes account settings; Google processes them through Google Play. Both platforms typically refund within 3-5 business days if approved.

What you will not receive a refund for

You will not receive a refund for a partial month or year. If you subscribed to an annual plan and cancel after three months, Monstercat keeps the full S$95.33. This is because you have had access to the service for those three months. If you wish to avoid this, switch to a monthly plan (S$9.52 per month) so you cancel at the next monthly renewal instead of a yearly one. Contact Monstercat support to request a downgrade from annual to monthly before your annual renewal date.

Common mistakes that delay or prevent cancellation

Cancelling should be straightforward, but one small mistake can leave you confused or still charged. Here are the pitfalls Tocancel sees most often.

Mistake 1: attempting to cancel through the wrong platform

Many people try to cancel through the Monstercat website when they actually subscribed via the App Store or Google Play. This does not work because the subscription is linked to Apple or Google, not directly to Monstercat. You must cancel through the platform where you subscribed. If you are unsure, check your bank statement to see which company charged you: Monstercat, Apple, or Google. Contact that company's support to cancel, not Monstercat directly.

Mistake 2: cancelling during a billing cycle and expecting an immediate refund

You remain charged for the full month or year you subscribed to, even if you cancel on day one. Your access continues until the renewal date. If you need to cancel immediately and think you may be eligible for a refund, contact Monstercat support within 14 days of purchase with your reasoning. Tocancel advises being honest about your situation: if you have barely used the service, Monstercat is more likely to consider a refund as a goodwill gesture.

Mistake 3: not saving your cancellation confirmation

Without a confirmation email or screenshot, you have no proof you cancelled if Monstercat charges you again. Save every confirmation message and take a screenshot of the cancellation screen. Store these in a folder on your computer or cloud drive. If a charge appears after cancellation, you can provide this evidence to your bank or to the Consumer Association of Singapore.

Mistake 4: forgetting to check that the cancellation went through

Log back into your Monstercat account three days after you cancel and verify that your subscription status shows "Free" or "Cancelled" instead of "Gold". If it still shows "Active" or "Gold", the cancellation did not go through. Contact Monstercat support immediately to cancel again. Similarly, check your App Store or Google Play subscription list to confirm Monstercat is no longer listed as active.

Reviewing your cancellation and avoiding future subscriptions

Once your cancellation is complete, take steps to protect yourself from unwanted charges in the future.

Verify your final billing statement

Approximately one week after your cancellation becomes effective, check your bank statement or credit card bill. You should see the final charge for Monstercat on your renewal date, but no charge after that. If you see a charge after your cancellation date, contact your bank immediately and ask them to dispute the charge as unauthorised. Provide your bank with your cancellation confirmation email as evidence.

Remove saved payment methods

Log into your Monstercat account (you can still access it as a free user) and navigate to your payment methods or billing information. Delete any saved credit cards or payment methods. This prevents you from accidentally re-subscribing if you click "Upgrade" in a moment of distraction. If you subscribed via the App Store or Google Play, remove the app entirely or at minimum disable auto-renewal in your device settings.

Explore free alternatives if you still need music

If you cancelled because Monstercat was too expensive, you have free options: YouTube Audio Library offers free, copyright-safe music for creators. Epidemic Sound offers a 14-day free trial. Artlist has free stock music for non-commercial use. Tocancel recommends testing these services before committing to a paid subscription again. This way, you only pay for music services you genuinely use.

Comparison: Monstercat versus other music subscription services

Understanding how Monstercat compares to alternatives helps you decide whether to stay or cancel and what to switch to.

Monstercat remains the cheapest paid option for DMCA-safe music, but Epidemic Sound offers a larger library if you need more variety. YouTube Audio Library costs nothing and works well for creators just starting out. Choose based on your budget and the genre of music you need most frequently.

Escalation: what to do if Monstercat refuses to cancel

In rare cases, Monstercat may not process your cancellation request or may ignore your confirmation. Tocancel provides you with a clear escalation path.

Step 1: contact Monstercat support directly

If your cancellation does not appear within 48 hours, email Monstercat support with your account details, the date you cancelled, and a screenshot of your cancellation request. Ask for written confirmation that your cancellation has been processed. Provide your full name, email address, and the date your next renewal is due. Monstercat should respond within 5 business days. If they do not, proceed to Step 2.

Step 2: file a complaint with the consumer association of singapore

If Monstercat ignores your cancellation request or continues to charge you after you cancel, file a complaint with the Consumer Association of Singapore (CASE). You can lodge a complaint online at the CASE website or by phone. Provide CASE with copies of your cancellation request, confirmation emails, and bank statements showing unauthorised charges. CASE will investigate on your behalf and attempt to resolve the dispute. There is no cost to file a complaint. Tocancel has helped thousands of consumers cancel unwanted subscriptions and escalate disputes through CASE, and this path often results in refunds or service credits.

Step 3: dispute the charge with your bank

If CASE does not resolve the issue within 30 days, contact your bank directly and request a chargeback for any charges that appeared after your cancellation date. Provide your bank with your cancellation confirmation and CASE complaint number as evidence. Your bank will dispute the charge with Monstercat on your behalf. Banks typically rule in your favour if you have clear proof of cancellation.

Cancellation checklist: ensure nothing is missed

Use this checklist to confirm you have completed every step correctly.

Final summary: you can cancel Monstercat with confidence

Cancelling Monstercat Gold in Singapore is straightforward if you follow the correct process for your subscription type. Whether you subscribed via the Monstercat website, Apple App Store, or Google Play Store, your cancellation becomes effective at the end of your current billing cycle. You retain full access to Gold features until that date, after which you automatically downgrade to free access.

Your rights as a consumer are protected under Singapore's Consumer Protection (Fair Trading) Act. You have the right to cancel at any time, to receive clear confirmation of your cancellation, and to dispute charges if they occur after you cancel. If Monstercat refuses to honour your cancellation or continues to charge you, you can escalate your complaint to the Consumer Association of Singapore at no cost.

Do not delay if you have decided to cancel. The sooner you submit your cancellation request, the sooner your subscription ends at the next renewal date. Save every confirmation email and screenshot, remove saved payment methods from your account, and verify the cancellation went through by logging in three days later.

Tocancel has helped thousands of consumers cancel subscriptions they no longer need and recover charges they should never have paid. If you encounter any problems cancelling Monstercat or believe you have been charged unfairly, Tocancel provides clear, step-by-step guidance to escalate your case through official consumer protection channels. Your subscription should always be easy to cancel, and when it is not, you have legal remedies available to you.