Cancel Unicorn Hunter: The Right Way

How to cancel Unicorn Hunter and reclaim your fintech investment

Understanding Unicorn Hunter before you cancel

Unicorn Hunter is a subscription-based analytics platform that tracks insights on high-value startup companies valued at USD 1 billion or more. The service targets investors, researchers, and finance professionals seeking curated data on emerging unicorn businesses in the fintech and technology sectors. If you subscribed expecting specific features or pricing and now want to exit, you have consumer rights in Singapore that protect you. At Tocancel, we help subscribers like you navigate cancellation efficiently and recover what you are owed.

What Unicorn Hunter offers

The platform positions itself as a discovery and analytics tool for startup valuations, investor activity, and market trends. Access typically requires a subscription through the web dashboard, Apple App Store, or Google Play Store, depending on how you signed up. You gain access to real-time startup data, valuation tracking, and investor intelligence reports tailored to the fintech sector.

The challenge: Unicorn Hunter publishes minimal public documentation about cancellation procedures, refund eligibility, or account termination policies. This opacity creates friction for subscribers who want to leave. Your recourse lies in Singapore's consumer protection laws, not in finding a buried cancellation link on their website.

Why you might want to cancel

Common reasons subscribers reach out to Tocancel about cancelling Unicorn Hunter include:

• Recurring charges appearing without clear value delivery or feature access.
• The service not being available in Singapore through official channels or app stores.
• Unclear pricing or unexpected billing cycles when subscribing through third-party payment providers.
• Difficulty accessing customer support to clarify terms or request a refund.
• Discovering duplicate or unauthorized subscriptions across multiple platforms.
• Receiving no tangible data or analytics after payment was taken.

If any of these reasons apply to you, you are not obligated to continue paying, and you have legal grounds to cancel and recover funds.

Your consumer rights in singapore

Singapore's Consumer Protection (Fair Trading) Act gives you specific protections when dealing with subscription services, and Unicorn Hunter must comply with these rules even if they do not advertise them clearly.

The statutory cooling-off period

Under the Consumer Protection (Fair Trading) Act, you have the right to cancel most distance contracts (including online subscriptions) within 14 calendar days of purchase or delivery, whichever is later. This 14-day cooling-off period applies unless the service provider explicitly and clearly notifies you in writing that the cooling-off right does not apply.

Check your original confirmation email from Unicorn Hunter carefully. If they did not explicitly warn you in plain language that the 14-day cooling-off period does not apply to your subscription, you likely qualify for a full refund within 14 days, even if you used the service. This is one of your strongest legal levers when contacting the company. Your legal position: the burden is on Unicorn Hunter to prove they disclosed the cooling-off exclusion clearly before you paid.

Your right to clear terms and fair billing

Unicorn Hunter must provide you with clear, transparent information about:

• The total price you will pay in SGD.
• The exact duration of the subscription period and renewal terms.
• How to cancel and how much notice you must give.
• Any automatic renewal terms before you consent to them.
• The payment method and billing frequency.

If the company fails to disclose these terms clearly before you subscribe, they are breaching the Act. You can use this breach to request a refund and file a complaint with the Consumers Association of Singapore (CASE) if needed. Many subscription companies rely on subscribers not knowing this rule; use it to your advantage.

Escalation to CASE

If Unicorn Hunter refuses to honor your cancellation request or refund claim, or if they ignore your communication, contact the Consumers Association of Singapore (CASE). CASE is Singapore's independent statutory body that protects consumer rights and can mediate disputes with companies like Unicorn Hunter at no cost to you.

When contacting CASE, provide:

• Your subscription confirmation email and payment receipts.
• Screenshots of all communications with Unicorn Hunter (sent and unanswered).
• Evidence of charges that you disputed (bank statements showing recurring debits).
• A clear summary of what you are claiming (refund, cancellation, or both).

CASE's mediation carries weight with subscription services and often resolves disputes within 4 to 8 weeks. You do not need a lawyer to file a complaint with CASE.

Methods to cancel Unicorn Hunter

Cancellation routes depend on how you signed up and where your payment originates; follow the method that matches your subscription.

Cancel via the Unicorn Hunter web dashboard

If you created your account on the Unicorn Hunter website directly, log in and look for account settings or subscription management.

1. Visit the Unicorn Hunter website and log in with your email and password.
2. Navigate to "Account Settings" or "Subscription" (location varies; look for a profile icon or gear icon).
3. Select "Manage Subscription" or "Billing."
4. Choose "Cancel Subscription" and follow any prompts to confirm.
5. Screenshot the cancellation confirmation page and save the confirmation email.

Tip: Do not rely on Unicorn Hunter's confirmation message alone. After cancellation, monitor your bank account for 2 billing cycles to ensure charges stop. If charges continue, escalate to CASE with your cancellation screenshot as proof of action.

Cancel an apple app store subscription

If you subscribed via the Apple App Store on iPhone or iPad, cancel directly in your App Store settings.

1. Open the Apple App Store and tap the profile icon (top right corner).
2. Select "Subscriptions."
3. Find "Unicorn Hunter" in the list and tap it.
4. Tap "Cancel Subscription" and confirm.
5. Check your email for a cancellation confirmation from Apple.

Your refund eligibility depends on when you cancelled relative to the next billing date. If you cancelled within 14 days of first purchase, you may be entitled to a refund from Apple under the Consumer Protection (Fair Trading) Act. Contact Apple directly if no refund appears within 7 days of cancellation.

Cancel a google play store subscription

If you subscribed via Google Play on an Android device, cancel in your Google Play account settings.

1. Open the Google Play Store app.
2. Tap the profile icon (top right).
3. Select "Subscriptions."
4. Tap "Unicorn Hunter."
5. Select "Cancel Subscription" and follow the prompts.
6. Confirm the cancellation and note the date.

Similar to Apple, your refund eligibility depends on timing. Google Play processes refunds within 3 to 5 business days if you qualify under the 14-day cooling-off rule. If you do not receive a refund, Tocancel recommends filing a dispute with your bank or credit card company as a backup.

Cancel via email (if online method fails)

If the above methods do not work or the cancellation buttons do not appear, contact Unicorn Hunter directly by email.

1. Compose a formal cancellation email to the company's support address (typically [email protected] or contact information found in your confirmation email).
2. Include your full name, email address associated with your account, and the date you subscribed.
3. State clearly: "I wish to cancel my subscription to Unicorn Hunter effective immediately."
4. Request written confirmation of cancellation in reply.
5. Send the email via registered or trackable email method so you have proof of delivery.
6. Allow 5 to 7 business days for a response.

Keep a copy of this email and any reply. If Unicorn Hunter does not respond or refuses to cancel, this email becomes evidence when you escalate to CASE or dispute the charge with your bank.

Cancellation timeline and refund expectations

Knowing when you will see money returned helps you plan and prevents confusion over missed refunds.

If you do not see a refund within the stated timeframe, contact Tocancel for guidance on escalating to CASE or filing a chargeback with your bank.

Common mistakes when cancelling Unicorn Hunter

Many subscribers cancel but still encounter problems because they miss critical steps. Do not let this happen to you.

Cancelling only in the app, not on the billing platform

If you subscribed via Apple App Store or Google Play, uninstalling the app does not cancel your subscription. Charges will continue because your subscription exists on Apple or Google's servers, not on Unicorn Hunter's app itself. You must cancel through your App Store or Play Store settings specifically. Tocancel has helped thousands of consumers who thought deleting an app meant they had cancelled; it does not.

Assuming silence means cancellation

If Unicorn Hunter does not reply to your cancellation email within 7 days, assume they are ignoring you and move to plan B: dispute the charge with your bank or credit card company. Do not wait weeks hoping for a response. Document the silence and escalate immediately.

Not saving cancellation confirmation

Screenshot or save every confirmation message, email, or order number you receive when cancelling. If a dispute arises later, this proof shows you acted in good faith. Without it, your word against theirs becomes harder to prove.

Failing to monitor your bank account after cancellation

Charges sometimes continue even after cancellation if the company's billing system is misconfigured or staffed by careless personnel. Check your bank or credit card statement for 2 full billing cycles after cancellation. If you see a charge, dispute it immediately with your bank and file a complaint with CASE.

Not invoking the consumer protection act in your first communication

Many subscription companies respond faster when you mention your legal rights. In your cancellation email, add: "Under the Consumer Protection (Fair Trading) Act, I am exercising my right to cancel this distance contract and request a full refund. Please confirm receipt of this request and the expected refund date." This shifts the tone and signals you know your rights.

What happens after you cancel

Cancellation is not the end of your responsibility; these steps ensure you stay protected and recover what you are owed.

Verify access has stopped

Within 24 hours of cancellation, log back into Unicorn Hunter and confirm you can no longer access the service. If you still have access, your subscription may not have been cancelled properly. Contact the company again or file a dispute immediately.

Monitor your billing for 60 days

Check your bank or credit card statement weekly for the next 60 days. Look for any charges from Unicorn Hunter, Apple, or Google Play that should not be there. If a charge appears after cancellation, document it with a screenshot and dispute it with your bank within 60 days of the charge (this is your bank's dispute window).

Track refund status

If you are owed a refund, note the date Tocancel recommends you should receive it based on the timeline table above. If the refund does not arrive within 2 business days of the deadline, email the company asking for a refund status update. Keep this email for escalation to CASE if needed.

File with CASE if necessary

If Unicorn Hunter refuses to refund you, ignores your request, or continues charging you after cancellation, file a complaint with the Consumers Association of Singapore. CASE will investigate and mediate on your behalf at no cost. Go to www.case.org.sg or call 6100 0820 to file.

Pricing overview and subscription costs

Understanding what you are paying for helps you decide if cancellation is the right choice and strengthens your refund claim if the service does not deliver.

If you subscribed to the Pro or higher tiers and received no usable data or analytics, you have grounds for a refund regardless of how long ago you subscribed. The service failed to deliver value, which breaches the implied condition of fair trading in Singapore law.

Common reasons to cancel and your options

Not all reasons for cancellation are equal in the eyes of consumer law; knowing yours strengthens your case.

Service not available in singapore

If Unicorn Hunter marketed itself to you in Singapore but the service is not available in your region (geo-blocked, no SGD pricing, no customer support), you have grounds for cancellation and refund. This is a material breach of the contract. Document the marketing message and the geo-block, then request a refund citing this unavailability.

Service quality below expectations

If you subscribed expecting detailed startup analytics but received vague or outdated data, the service has failed to meet the standard of care implied by consumer law. Request a refund within 14 days of first purchase, or escalate to CASE if the company refuses. Do not accept that "you used the service" means you forfeit a refund; poor quality is a separate issue from usage.

Accidental or duplicate subscription

If you subscribed twice by accident (e.g., via both web and App Store), you are entitled to cancellation and a full refund of the duplicate subscription immediately. Contact Unicorn Hunter and both the App Store and explain the duplicate charge. Provide proof (two separate confirmation emails or charge dates). Both parties must refund you within 10 business days.

No customer support or communication

If you tried to contact Unicorn Hunter with questions or cancellation requests and received no reply within 7 business days, the company is in breach of its duty to provide customer service. Use this silence as grounds for escalation to CASE. Tocancel recommends documenting every email you send and every day you wait without reply.

Chargeback and bank dispute options

If Unicorn Hunter refuses to cancel or refund you after you have made reasonable attempts to resolve it, your bank or credit card provider is your final recourse.

How to file a chargeback

A chargeback is a reversal of a charge initiated by your bank on your behalf. You have the right to dispute unauthorized or fraudulent charges, and a refused refund after cancellation can qualify.

1. Log into your bank or credit card account online or call the customer service number on your card.
2. Locate the transaction for Unicorn Hunter that you dispute.
3. Select "Dispute This Charge" or "Report a Problem."
4. Choose the reason: typically "Subscription not cancelled as requested" or "Service not delivered."
5. Upload or describe your evidence: cancellation confirmation, ignored emails, proof of refund denial.
6. Submit the dispute and note the reference number.

Your bank will investigate and reverse the charge if they find your claim valid. Most banks complete dispute investigations within 30 to 60 days. During this time, the disputed amount is often credited back to you pending the final ruling.

When to file a chargeback

File a chargeback only after you have tried and failed to cancel and refund through the company itself or CASE. Chargebacks are powerful but should be a final step, not a first step. Use them when Unicorn Hunter has clearly breached its obligations and ignored your formal requests.

Mistakes to avoid during the cancellation process

These errors cost time and money; side-step them by knowing what not to do.

Ignoring the 14-day cooling-off window

If you subscribed within the last 14 days and have not received a clear cooling-off exclusion, cancel immediately to preserve your full-refund right. After 14 days, your claim becomes weaker unless the service was never delivered or the company breached its terms. Act fast.

Paying via gift card or cryptocurrency

If you paid for Unicorn Hunter with a gift card, cryptocurrency, or a prepaid card, reversing the charge is much harder. Your bank cannot issue a chargeback on a gift card you purchased separately. Use traditional payment methods (debit or credit card) for subscriptions so you retain dispute options. This is a limitation of the payment method, not a weakness in your consumer rights.

Cancelling and then resubscribing

Do not cancel and then immediately resubscribe to the same service to get another trial or discount. This resets your 14-day cooling-off window and undermines any refund claim you made earlier. If you have legitimate grounds to cancel, cancel once and pursue the refund decisively.

Not keeping detailed records

Tocancel emphasizes the importance of saving every email, screenshot, confirmation number, and bank statement related to your subscription. When you escalate to CASE or your bank, these records are your only proof. Create a folder on your computer labeled "Unicorn Hunter Dispute" and save everything there.

Should you cancel or request a refund instead

Cancellation and refunds are not the same; understanding the difference ensures you ask for what you actually want.

Cancel only (stop future charges, keep past access)

Cancellation stops future billing. If you are happy with what you have accessed so far but do not want more charges, simply cancel. You keep the data or analytics you already downloaded and lose access to new updates. This is suitable if you got good value from your past subscription but no longer need it.

Cancel and refund (reverse all charges)

If you cancel within 14 days of first purchase, or if the service was not delivered or was materially misrepresented, request both cancellation and a full refund. You lose all access (even to past data) and Unicorn Hunter refunds 100% of your subscription cost. This is the stronger move if you paid but received poor value or no access at all.

Pro-rata refund (cancel and recover unused portion)

If you cancel after 14 days but before your next renewal, some companies (not all) offer a pro-rata refund for the unused portion of your subscription. For example, if you paid SGD 79 for a one-month subscription but cancelled after 15 days, you might recover half. This depends on the company's stated terms and varies widely. Always ask for a pro-rata refund if you cancel mid-cycle.

At Tocancel, we recommend requesting the full refund first if you are within 14 days or if the service failed to deliver. If that is denied, negotiate a pro-rata refund as your second offer. Do not settle for a partial credit that keeps you trapped in the subscription.

Checklist before you cancel

Use this checklist to ensure you are ready and have captured all the information you need.

• Check your original confirmation email to see if the 14-day cooling-off period was excluded.
• Note the exact date you subscribed and the date of your first charge.
• Identify your subscription tier and monthly cost in SGD.
• Screenshot your current account dashboard showing your subscription status and any access you have.
• Gather all payment receipts and bank statements showing charges.
• Locate your payment method (was it via web, App Store, or Google Play?).
• Write a draft cancellation email mentioning the Consumer Protection (Fair Trading) Act if you plan to email.
• Verify the company's contact email from your confirmation (not a generic support page).
• Set a calendar reminder to check your bank statement 7 days after cancellation.
• Save this guide and all correspondence in a folder labeled "Unicorn Hunter Dispute."

Once you have ticked every box, you are ready to cancel with confidence.

Summary and next steps

Cancelling Unicorn Hunter is your right, not a favour you are asking the company to grant. Singapore's Consumer Protection (Fair Trading) Act backs you, and escalation routes exist if the company refuses to cooperate. Start with the method that matches your subscription (web, App Store, or Google Play), send a clear cancellation email if needed, and monitor your account for 60 days. If charges continue or refunds do not arrive, dispute the charge with your bank or file a complaint with CASE. Tocancel has helped thousands of consumers cancel fintech subscriptions like Unicorn Hunter and recover their money. You are not alone, and you do have a path forward. Start your cancellation today using the steps above, and escalate without hesitation if the company resists.

Contact information and escalation routes

When you need to escalate your cancellation or refund claim, use these official channels.

Consumers association of singapore (CASE)

Phone: 6100 0820
Website: www.case.org.sg
Address: 170 Ghim Moh Road, Ghim Moh, Singapore 279621
Hours: Monday to Friday, 9:00 AM to 5:00 PM (closed public holidays)

CASE handles consumer complaints and mediates disputes with companies like Unicorn Hunter. There is no cost to file a complaint, and CASE can compel the company to respond within 21 days.

Your bank's dispute department

Contact information is on the back of your credit or debit card, or log into your online banking portal. File a chargeback if Unicorn Hunter refuses to refund you after 14 days of contact and no response from CASE.

Infocomm media development authority (IMDA)

If Unicorn Hunter operates under a fintech or digital services license in Singapore, IMDA oversees their compliance. File a complaint at www.imda.gov.sg if the company violates regulations.

Tocancel recommends starting with the cancellation steps in this guide, moving to CASE if necessary, and using chargebacks as your final tool. This sequence protects your rights and gives each channel time to respond before escalation.