Cancel Final Round Ai: The Right Way

How to cancel Final Round AI and protect your money in singapore

What is Final Round AI and why you might want to cancel

Final Round AI is a cloud-based subscription platform designed to help hiring teams conduct, record, and analyse job interviews using artificial intelligence. The software transcribes interviews automatically, analyses candidate responses in real-time, and delivers structured feedback to support faster hiring decisions. You access it online, and your data remains stored on the provider's secure servers.

Recruiters, hiring managers, and talent acquisition teams use Final Round AI to reduce unconscious bias in hiring, save time on interview evaluation, and create consistency across candidate assessments. The platform offers both monthly and annual subscription plans, giving you flexibility depending on your hiring volume and timeline.

Common reasons singapore users cancel

You might cancel Final Round AI if you've finished a hiring cycle and don't need interview tools for several months. Other subscribers discontinue the service after switching to a competing platform like HireVue or Spark Hire, or after realising they signed up on impulse and never actively used the software. Some cancel because the cost no longer justifies the value for their team's current needs. Whatever your reason, Tocancel exists to help you cancel cleanly and recover any money you're entitled to keep.

Who this guide is for

You've landed here because you want to cancel your Final Round AI subscription without losing money or getting trapped in unexpected renewal charges. Whether you subscribed through the Apple App Store, the Android Google Play Store, a direct web portal, or through your employer's account, this guide walks you through every cancellation method available, your legal rights as a Singapore consumer, and exactly what refund options you can claim. Tocancel has helped thousands of consumers navigate subscription cancellations, and we'll ensure you keep every dollar you're entitled to.

Final Round AI pricing in singapore

You need to know exactly what you're paying and how your billing cycle works before you cancel, because this directly affects your refund eligibility and cancellation deadline.

Current SGD pricing

Final Round AI offers two main subscription tiers in Singapore. The prices below are the confirmed rates available through the Apple App Store; if you subscribed through Android, the web portal, or an employer account, your pricing may vary slightly.

Why your billing cycle matters for cancellation

Your billing cycle determines when you can cancel and what refund you're eligible for. Monthly subscribers are charged every 30 days, while annual subscribers commit to a full year but receive a lower per-month rate. If you're on an annual plan, your next billing date is your critical deadline. Cancel before that date arrives to avoid an unwanted renewal charge. If you've already been charged for the next period, you may still be eligible for a refund under Singapore consumer law, which we'll cover in detail later. Tocancel recommends checking your billing date immediately so you can act before any new charge goes through.

Your consumer rights and what they mean for you

Singapore consumer law gives you clear legal protections when cancelling paid subscriptions, and it's important you understand them before you act.

Consumer protection act framework

The Consumer Protection (Fair Trading) Act is the main law that protects you when you buy services like Final Round AI in Singapore. This law requires that any service provider must give you accurate information about what you're buying, the price you'll pay, and the terms under which you can cancel. It also protects you from being locked into unfair contract terms that make it impossible or unreasonably difficult to cancel.

Your legal position is this: you have the right to cancel your subscription, and the provider must make cancellation straightforward and cost-free. If Final Round AI has buried the cancellation button or charged you to cancel, that breaches the Act. You also have the right to a refund if you cancel within 14 days of purchase (if you're a consumer, not a business), or if the service doesn't match the description the company provided. If you've been overcharged or charged without your consent, you can file a complaint with the Competition and Consumer Commission of Singapore (CCCS), which enforces the Act.

Your statutory refund rights

Under the Consumer Protection (Fair Trading) Act, you have the right to a full refund if you cancel within 14 days of your purchase, provided you're using the service as a private consumer (not a business). This 14-day window applies from the date of your first subscription charge. If you cancel within this window, you can claim back the full amount you paid, even if you've used the service.

After the 14-day period ends, your refund rights depend on whether Final Round AI's cancellation policy allows pro-rata refunds. Many SaaS providers do offer refunds for the unused portion of an annual subscription if you cancel mid-term. Tocancel recommends checking the provider's cancellation policy first, because if they offer pro-rata refunds, you can claim them. If they refuse and you've paid for a full year you're not using, escalate your complaint to the CCCS. Your right to cancel doesn't disappear after 14 days; what changes is whether you get an automatic refund or need to argue for one based on unfair contract terms.

How to cancel Final Round AI on each platform

Your cancellation method depends on where you subscribed. Follow the steps for your platform to ensure the cancellation goes through cleanly.

Cancel via apple app store (iPhone/iPad)

Most Final Round AI subscribers on iOS cancel through Apple's subscription management system, which is simple and gives you a clear cancellation receipt.

1. Open the App Store app on your iPhone or iPad.
   • Tap the profile icon in the top-right corner.
   • Select "Subscriptions" from the menu.
2. Find Final Round AI in your active subscriptions list.
   • If you don't see it immediately, scroll down to see all current subscriptions.
3. Tap on Final Round AI to open your subscription details.
   • This page shows your next billing date, plan type, and cancellation options.
4. Tap "Cancel Subscription" at the bottom of the screen.
   • Apple will ask you to confirm the cancellation and may offer you a retention discount; ignore this unless you want to stay subscribed.
5. Confirm your cancellation when prompted.
   • Apple sends you an instant email confirmation with a cancellation reference number.
6. Save your cancellation confirmation email for your records and for any future refund claims.
   • Your subscription will continue until the end of your current billing period, then stop.

Cancel via google play store (Android)

Android users on Google Play follow a similar process. Google's subscription cancellation system is equally straightforward.

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top-right corner.
2. Select "Payments and subscriptions" from the menu.
   • You may need to tap "Account" first, then navigate to "Payments and subscriptions".
3. Tap "Subscriptions" to see your active subscriptions.
   • Google lists all services you're currently paying for.
4. Find Final Round AI in the list and tap it.
   • This opens your subscription summary, showing your plan, billing date, and cancellation button.
5. Tap "Cancel subscription" to start the cancellation process.
   • Google may offer you a discount to keep the subscription; you can decline this.
6. Confirm your cancellation on the next screen.
   • Google sends you an instant confirmation email with your cancellation reference.
7. Download or screenshot your cancellation confirmation for your records.
   • Your subscription remains active until the end of your current billing period.

Cancel via the Final Round AI web portal

If you subscribed directly through the Final Round AI website, you cancel through your account settings on their platform.

1. Visit the Final Round AI website and log into your account.
   • Use the email address and password you registered with.
2. Navigate to your account settings or billing section.
   • This is typically found in the top-right menu under "Account", "Settings", or "Billing".
3. Look for a "Subscriptions" or "Plans" section.
   • This displays your current subscription, billing date, and payment method.
4. Select "Cancel subscription" or "Downgrade plan".
   • Final Round AI may ask you why you're cancelling; you can skip this or provide feedback.
5. Confirm your cancellation choice on the final screen.
   • The system should display a confirmation message with a cancellation date.
6. Take a screenshot of your confirmation and save any confirmation emails you receive.
   • If you don't receive an email confirmation within 24 hours, contact Final Round AI support to verify the cancellation went through.

Cancel through your employer's account

If your company provides Final Round AI as part of your employment benefits, contact your HR department or benefits administrator directly. They may manage your subscription separately from personal app store accounts. Request a written confirmation of your cancellation in email form so you have documentation.

Requesting a refund after cancellation

Cancelling your subscription and getting a refund are two separate actions. Once you've cancelled, you'll need to actively request a refund if you're entitled to one.

Refund eligibility checklist

You're eligible for a full refund if any of these conditions apply:

• You cancelled within 14 days of your first charge date (this is your statutory cooling-off period under consumer law).
• You paid for an annual plan and cancelled mid-term; Final Round AI's policy offers pro-rata refunds for unused months.
• You were charged after cancelling (for example, the system didn't process your cancellation and charged you again).
• The service didn't match the description Final Round AI provided; for example, key features you relied on no longer work.
• You were charged without giving clear consent; for example, a free trial converted to a paid subscription without explicit authorisation.

How to request your refund

If you're within 14 days of your original purchase, contact Final Round AI's support team in writing and state that you're invoking your statutory right to a refund under the Consumer Protection (Fair Trading) Act. Include your subscription start date, cancellation date, and the amount you paid. Request a refund to your original payment method.

If you're beyond 14 days but cancelling an annual plan, email Final Round AI with your subscription details and request a pro-rata refund for the unused months. For example, if you paid S$29.99 for 12 months and cancelled after 3 months, you're owed a refund for the remaining 9 months (approximately S$22.49).

If the company refuses your refund request, or doesn't respond within 10 working days, escalate your complaint to the Competition and Consumer Commission of Singapore (CCCS). Tocancel recommends keeping copies of all your emails, cancellation confirmations, and payment receipts so you can provide evidence to the CCCS if needed. The CCCS can compel Final Round AI to refund you if they find the company breached consumer law.

Common mistakes to avoid when cancelling

Many subscribers accidentally trap themselves by missing one simple step or misunderstanding how app store cancellations work. Learning from others' mistakes now will save you stress and money later.

Believing that deleting the app cancels your subscription

This is the most common and costly mistake. Simply deleting the Final Round AI app from your phone does not cancel your subscription. The company continues charging you every month or year because your subscription exists in the app store system, not in the app itself. You must explicitly cancel through Apple, Google, or the Final Round AI website. Deleting the app is pointless unless you've already cancelled the subscription first.

Cancelling too close to your billing date

If you cancel on the day your subscription renews, the system may process your renewal charge before your cancellation takes effect. This creates a race condition where you're charged for a period you didn't intend to pay for. The safer approach is to cancel at least 3-5 days before your next billing date. Check your billing date in your subscription settings and plan your cancellation accordingly. If you're charged despite cancelling, contact Final Round AI support and request an immediate refund.

Not saving your cancellation confirmation

When you cancel through Apple, Google, or Final Round AI's website, you receive an instant confirmation. Don't assume this is enough. Screenshots and saved confirmation emails become critical evidence if the company claims you never cancelled, or if they accidentally rebill you. Save every confirmation document in a folder on your computer or cloud storage. Future you will thank you if a dispute arises.

Confusing cancellation with downgrading

Some platforms allow you to downgrade your plan (for example, from annual to monthly) instead of cancelling entirely. Downgrading keeps your subscription active at a lower tier; it does not stop the charges. If your goal is to cancel completely, select "cancel subscription", not "change plan" or "downgrade". Read the wording carefully before confirming.

What happens after you cancel

Once you've cancelled, several things happen automatically, and it's worth understanding the timeline so you're not caught off guard.

Your access timeline

When you cancel your subscription through an app store or Final Round AI's website, you retain access to the service until the end of your current billing period. For example, if you're on a monthly plan and cancel on the 15th of a month, you'll have access until the 15th of the next month. On that date, your access automatically ends, and you cannot log in anymore. If you're on an annual plan, you'll have access for the remaining 11 months of your paid period, even after cancellation. This gives you time to export any data or finish any work in progress before losing access.

Data and account closure

Final Round AI will retain your account and data for a limited period after cancellation (typically 30 to 90 days, depending on their policy). If you need to export interview recordings, transcripts, or candidate feedback before your access ends, do this during your final billing period. After Final Round AI deletes your account, you won't be able to recover this data. Contact Final Round AI support if you need clarification on how long they retain your data after cancellation.

Renewal reminders and unexpected charges

After you cancel, you should not receive any further billing notifications or charges. If you're charged again after cancelling, this is a billing error. Contact Final Round AI immediately and request an urgent refund. If the company is unresponsive, file a chargeback with your bank or credit card company, or file a complaint with the CCCS. Tocancel has helped many consumers reverse unexpected charges after cancellation, so don't assume the charge was a legitimate mistake you have to accept.

Timeline and key dates to track

Staying organised with dates and deadlines significantly improves your chances of cancelling without losing money. Use this timeline to stay on top of your cancellation.

Cancellation checklist

Use this checklist to ensure you've completed every step and protected yourself from billing errors or disputes.

• I have found my next billing date in my app store account or Final Round AI account settings.
• I have cancelled my subscription through the correct platform (Apple App Store, Google Play Store, or Final Round AI website).
• I have received and saved a cancellation confirmation email or screenshot from my app store.
• I have verified that my subscription now shows "Cancelled" or "Expires on [date]" in my account settings.
• I have requested a refund if I'm within 14 days of purchase or if I've been incorrectly charged after cancellation.
• I have exported any important interview data, recordings, or candidate feedback before my access ends.
• I have checked that no unexpected charges appear on my bank or credit card statement 5 to 10 days after cancellation.
• I have contacted the CCCS if Final Round AI refused my refund or did not respond within 10 working days.

Contact Final Round AI directly

If you need to contact Final Round AI's support team to verify your cancellation or request a refund, use these contact methods. The company is headquartered in San Francisco, United States, but serves customers globally including in Singapore.

Visit the Final Round AI website's support or contact page to find their current email address and support portal. Request written confirmation of your cancellation and any refund decision via email so you have a record for the CCCS if needed. If the company doesn't respond within 10 working days, escalate your complaint to the Competition and Consumer Commission of Singapore.

Tocancel strongly recommends that you keep a complete file of all correspondence, confirmation emails, cancellation screenshots, and payment receipts throughout this process. This documentation becomes invaluable if you need to prove your case to the CCCS or dispute a charge with your bank.

Final steps and your path forward

Cancelling Final Round AI is straightforward when you follow the right steps and understand your consumer rights. Whether you subscribed through an app store or directly online, you have the legal right to cancel cleanly, and you're entitled to a refund if you act within 14 days or if the company breaches its obligations.

Your next move is simple: check your billing date, cancel before that date arrives, save your confirmation, and request a refund if you're eligible. If Final Round AI refuses or ignores your refund request, the Competition and Consumer Commission of Singapore has the power to compel them to refund you. You are not trapped, and you do not have to accept an unfair outcome. Tocancel has helped thousands of consumers cancel subscriptions and recover money they thought they'd lost. We're here to empower you with knowledge and clear action steps, and we're confident you can resolve this on your own terms. Start today by checking your billing date, and take control of your subscription.