Cancel ProWritingAid: The Right Way

How to cancel ProWritingAid in singapore and stop auto-renewals immediately

What ProWritingAid is and why singapore users cancel

ProWritingAid is an AI-powered writing assistant that scans your documents for grammar errors, style inconsistencies, readability problems and plagiarism. The software integrates with your web browser, Microsoft Word, Google Docs and mobile apps, delivering genre-specific feedback across multiple subscription tiers.

You can purchase ProWritingAid directly from prowritingaid.com, through the Apple App Store, or via Google Play. Plans range from monthly subscriptions at SGD $12.99 per month to annual plans at SGD $119 per year, with lifetime access available at SGD $249 one-time.

Common reasons Singapore writers cancel include discovering cheaper alternatives, completing their writing projects, unexpected auto-renewals, or finding the interface doesn't match their workflow. Whatever your reason, you have consumer rights that protect your decision to cancel-and Tocancel is here to guide you through every step confidently.

Your right to cancel at any time under singapore law

You always have the right to cancel a subscription. Stopping payments is your choice, whether ProWritingAid's terms suggest otherwise or not. Once you submit your cancellation request, ProWritingAid must honour it and stop charging you on your next renewal date.

This means you can walk away from ProWritingAid whenever you choose, without penalty, as long as you act before your billing date arrives.

Your consumer rights in singapore and what they protect

Singapore's Consumer Protection (Fair Trading) Act shields you when you purchase and cancel digital services like ProWritingAid. Understanding these rights gives you concrete leverage if the company resists your refund claim or refuses to cancel.

The consumer protection (Fair trading) act explained

Under Singapore law, goods and services must be of merchantable quality and fit for purpose. If ProWritingAid fails to deliver what it promises-for example, if the grammar checker doesn't work or the software is incompatible with your device-you have grounds to request a refund or cancellation without penalty.

ProWritingAid's Money-Back Guarantee explicitly offers a refund within 3 days for yearly and lifetime purchases made directly on their website. Monthly subscriptions purchased direct do not carry this guarantee, but that does not strip your statutory rights under the Consumer Protection (Fair Trading) Act.

Your legal position is simple: if the service doesn't work as described, you can demand your money back within a reasonable timeframe, regardless of what the company's terms state.

Escalation bodies if ProWritingAid refuses you

If ProWritingAid refuses a legitimate refund or cancellation request, you can escalate to the Consumers Association of Singapore (CASE) or lodge a formal complaint with the Competition and Consumer Commission of Singapore (CCCS). Both organisations enforce consumer rights and can compel companies to refund you.

Before escalating, document every communication with ProWritingAid-emails, screenshots of chat logs, proof of payment and your cancellation request. This evidence strengthens your case if you need to involve CASE or the CCCS.

Having evidence of your refund request and ProWritingAid's response is your strongest protection if you later need to escalate to a regulatory body.

How to cancel ProWritingAid by platform

Your cancellation method depends entirely on where you purchased your subscription. Tocancel breaks down each pathway so you cancel from the correct location.

Cancel a direct website subscription

If you purchased your ProWritingAid plan directly from prowritingaid.com and paid by credit card or PayPal, follow these steps to stop future charges immediately.

1. Visit prowritingaid.com and sign in with your email and password.
   • If you've forgotten your password, click "Forgot?" on the login page and reset via email.
2. Click your profile icon or avatar in the top right corner of the dashboard.
   • Look for "Account Settings," "Billing" or "Subscription" in the dropdown menu that appears.
3. Select Subscription or Billing from the sidebar menu on your account page.
   • You will see your current plan, renewal date and payment method listed here.
4. Click the Cancel Subscription button or link next to your active plan.
   • ProWritingAid may offer a discount to keep you; ignore this unless you genuinely want to stay.
5. Confirm your cancellation when prompted by clicking "Yes, cancel my subscription."
   • You will receive a confirmation email at the address linked to your account.
6. Save or screenshot the confirmation email for your records.
   • This proves you cancelled and protects you if ProWritingAid charges you again by mistake.

Your cancellation takes effect immediately, but you retain access to ProWritingAid until your current billing period ends. After that date, you will no longer be charged.

Cancel an apple app store subscription

If you subscribed to ProWritingAid through the Apple App Store on your iPhone or iPad, you must cancel through Apple, not through ProWritingAid's website.

1. Open the App Store app on your iPhone or iPad.
   • Do not open ProWritingAid itself; you must go through the App Store app.
2. Tap your profile icon (usually a circle with your photo or initial) in the top right corner.
   • You may need to scroll down to find this icon.
3. Select Subscriptions from the menu.
   • This shows all active subscriptions linked to your Apple ID.
4. Find ProWritingAid in the list and tap it.
   • You will see your renewal date and billing details.
5. Tap Cancel Subscription or the delete icon.
   • Confirm your choice when Apple asks you to verify.
6. Take a screenshot of the cancellation confirmation screen.
   • This proves Apple processed your cancellation and can protect you later.

Apple will stop charging you on your next renewal date. You keep access to ProWritingAid until that date passes.

Cancel a google play subscription

If you subscribed to ProWritingAid through Google Play on an Android device, you must cancel through Google Play, not through ProWritingAid's website.

1. Open the Google Play Store app on your Android device.
   • This is the app store where you originally downloaded ProWritingAid.
2. Tap your profile icon or picture in the top right corner.
   • You may need to scroll or look in the menu for this option.
3. Select Manage subscriptions or Subscriptions.
   • This page lists all active subscriptions on your Google account.
4. Find ProWritingAid and tap it.
   • You will see your renewal date, price and billing history.
5. Tap Cancel subscription at the bottom of the screen.
   • Google will ask you why you are cancelling; you can skip this or answer briefly.
6. Confirm your cancellation by tapping "Cancel subscription" again.
   • Take a screenshot showing the cancellation was successful.

Google Play will stop charging you on your next renewal date. You keep access until that date.

ProWritingAid pricing in singapore and what you're paying for

Understanding what you pay helps you decide whether ProWritingAid is worth keeping. Below is a breakdown of current pricing as of 2026.

If you purchased an annual or lifetime plan directly from ProWritingAid within the last 3 days, you are eligible for a full refund. Contact their support team immediately if you meet this window.

How to request a refund from ProWritingAid

If you cancel within ProWritingAid's refund window or have a legitimate reason under Singapore consumer law, follow these steps to request your money back.

Refund requests for annual and lifetime plans

ProWritingAid's Money-Back Guarantee covers annual and lifetime purchases made directly on prowritingaid.com within 3 days of purchase. This means you must request your refund before day 4 after your purchase date.

1. Locate your original purchase email from ProWritingAid or your payment provider.
   • This email contains your order number and purchase date-you will need both.
2. Visit the ProWritingAid support page at prowritingaid.com/support.
   • Look for a "Contact us" or "Refund request" link.
3. Submit a refund request stating your order number and reason for cancelling.
   • Be clear and professional; mention the 3-day guarantee if you are within that window.
4. ProWritingAid's support team will respond within 24 to 48 hours.
   • They will either approve your refund or ask for more information.
5. Once approved, your refund will process to your original payment method within 5 to 10 business days.
   • Check your bank or PayPal account for the refund; it may appear as a "reversal" or "credit."

Act quickly if you want a refund under the 3-day guarantee-delay costs you your money.

Refund requests after the 3-day window

If you cancel after 3 days but have grounds under Singapore's Consumer Protection (Fair Trading) Act, you can still request a refund. This applies if ProWritingAid didn't work as promised or is unfit for purpose.

1. Document what went wrong: screenshots of errors, compatibility issues or unmet promises.
   • Specific evidence (dates, screenshots, error messages) is stronger than vague complaints.
2. Email ProWritingAid's support at [email protected] (or use their contact form).
   • Explain clearly why the service didn't meet your expectations.
   • Reference Singapore's Consumer Protection (Fair Trading) Act to show you know your rights.
3. State that you are requesting a refund because the service is unfit for purpose.
   • Give them 14 days to respond.
4. If ProWritingAid refuses, escalate to the Consumers Association of Singapore (CASE) with your evidence.
   • CASE can mediate and push companies to refund you.

Keep copies of all communications with ProWritingAid-these are essential proof if you escalate to CASE or the CCCS.

What happens after you cancel ProWritingAid

Cancellation doesn't mean immediate loss of access. Here's what to expect in the hours and days after you cancel.

Access and grace period after cancellation

Once you cancel, you retain full access to ProWritingAid until the end of your current billing cycle. This means you keep using all features-grammar checks, reports, document analysis-until your renewal date would have passed.

For example, if you cancel on the 15th of the month but your subscription renews on the 25th, you have access until the 25th at no extra cost. After the 25th, your access ends and you will not be charged again.

You do not need to delete the app or log out to maintain this access; simply cancelling through the correct platform stops future charges.

What to do if ProWritingAid charges you after cancellation

If you receive a charge from ProWritingAid after your cancellation date, contact them immediately-this is often a system error, not intentional fraud. Tocancel recommends acting within 7 days of the unwanted charge.

1. Contact ProWritingAid's support team with your cancellation confirmation email.
   • Explain that you cancelled before the charge and ask why you were charged.
2. If ProWritingAid acknowledges the error, request a full refund.
   • They should process this within 5 to 10 business days.
3. If ProWritingAid doesn't respond within 14 days, contact your bank or PayPal.
   • Request a chargeback, explaining that you cancelled and were charged incorrectly.
4. Your bank or payment provider will investigate and typically refund you within 30 days.
   • Keep all documentation (cancellation emails, charge proof, support messages).

Never ignore an unexpected charge-address it quickly to protect your money and your rights.

Common mistakes when cancelling ProWritingAid

Cancelling a subscription feels straightforward, but small errors can leave you stuck paying or locked out of refunds. Here are the mistakes Tocancel sees most often from Singapore users.

Cancelling from the wrong platform

The biggest mistake is cancelling from ProWritingAid's website when you subscribed through the Apple App Store or Google Play. Each platform manages its own subscriptions independently, so cancelling in the wrong place achieves nothing.

Check your last receipt or bank statement to confirm where you subscribed. If it says "Apple Inc." or "Google Play," you must cancel through that platform, not ProWritingAid's website. If it says "ProWritingAid" or the company name "Orpheus Technology Ltd," cancel directly on their website.

Verify you cancelled from the correct platform by confirming your subscription is no longer listed as "active" in that platform's subscription menu.

Assuming deletion of the app is cancellation

Deleting the ProWritingAid app from your phone does not cancel your subscription. The app and the subscription are separate-your subscription will continue charging you until you formally cancel it through the platform where you bought it.

Always cancel through the subscription settings (website, Apple App Store, or Google Play) before deleting the app. Deletion alone leaves you paying.

Missing the 3-day refund window

ProWritingAid's 3-day money-back guarantee only applies to annual and lifetime purchases made directly on prowritingaid.com. Day 1 is the purchase date, so you must request a refund by the end of day 3.

If you wait until day 4, you lose this guarantee entirely. Mark your calendar for day 3 if you think you might cancel.

Not saving cancellation confirmations

If ProWritingAid charges you after you cancel, your cancellation confirmation email is your proof that you acted correctly. Without it, the company can claim you never cancelled.

Take screenshots or save the confirmation email in a dedicated folder. This evidence protects you if you need to dispute a charge with your bank or escalate to CASE.

Never cancel without saving proof of the confirmation.

Should you cancel ProWritingAid or try alternatives

Before you cancel, consider whether ProWritingAid is genuinely not working for you or whether you simply haven't explored all its features. This section helps you decide whether to cancel or adjust your approach.

Reasons to keep ProWritingAid

If you write frequently-essays, reports, marketing copy, creative fiction-ProWritingAid's detailed feedback and genre-specific guidance can genuinely improve your work. The software integrates seamlessly with Google Docs and Microsoft Word, so it works within tools you already use every day.

The annual plan at SGD $119 per year works out to less than SGD $10 per month, which is competitive against standalone grammar checkers. If you use it weekly, the cost per use is minimal.

Consider keeping ProWritingAid if you write professionally, use it at least twice per week, or value its genre-specific feedback (which competitors like Grammarly don't always offer).

Reasons to cancel ProWritingAid

Cancel if you no longer write regularly, prefer a cheaper competitor (Grammarly's free plan covers basic grammar), or find the interface confusing despite trying tutorials. Cancel also if ProWritingAid has caused technical issues-crashes, slow performance, or incompatibility with your software.

If you subscribed on impulse or for a one-off project you've already completed, cancelling makes financial sense. You don't owe ProWritingAid ongoing payment for software you don't actively use.

Cancel if your reason matches one of these, and Tocancel will help you exit without regret.

Comparison table: ProWritingAid versus alternatives

Not sure if ProWritingAid is worth keeping? This table compares it to popular alternatives available in Singapore.

If you're cancelling ProWritingAid because of cost, Hemingway Editor's SGD $120 one-time purchase or Grammarly's free plan may suit you better. If you value detailed feedback, ProWritingAid is hard to beat-but Tocancel understands the decision to cancel is entirely yours.

Contact information and cancellation address for ProWritingAid

If you need to send formal correspondence to ProWritingAid or escalate your cancellation, use the contact details below. ProWritingAid is operated by Orpheus Technology Ltd.

ProWritingAid Support
Email: [email protected]
Website: prowritingaid.com/support

Mailing address for formal correspondence:
Orpheus Technology Ltd
London, United Kingdom

Australian contact office (for regional support):
Level 28, 259 Queen Street
Brisbane, QLD 4000
Australia

Regulatory escalation in Singapore:
Consumers Association of Singapore (CASE)
Email: [email protected]
Telephone: 6100 0315

Competition and Consumer Commission of Singapore (CCCS)
Email: [email protected]
Telephone: 6789 5722

Use ProWritingAid's email support first for urgent cancellation or refund requests-responses come within 24 to 48 hours. Use the formal mailing address only if you've exhausted email support and need to escalate.

Final action: take control of your subscription now

Cancelling ProWritingAid is fast, free and entirely your right. You don't need ProWritingAid's permission to stop paying, and you have consumer protection under Singapore law if the company tries to obstruct you.

Whether you cancel because you've found a better tool, your writing project is complete, or the software simply doesn't fit your workflow-your decision is valid. Tocancel has helped thousands of consumers cancel unwanted subscriptions with confidence, and we can help you too.

Return to the step-by-step section above that matches your subscription platform (website, Apple App Store, or Google Play), follow the cancellation steps, and save your confirmation email. That's it. You'll stop paying on your next renewal date, and you'll keep access to ProWritingAid until then.

If ProWritingAid charges you after cancellation or refuses a legitimate refund, Tocancel recommends escalating to CASE or the CCCS-they exist to protect you. Document everything, act quickly and know that you have the law on your side.

Take action today. Cancel ProWritingAid now, and regain control of your subscriptions.