Cancel Fubo: The Right Way to Exit Your Subscription

How to cancel Fubo in singapore: your complete rights guide and step-by-step process

Why you might cancel Fubo and what you should know first

Fubo is a live TV streaming service that delivers sports, news and entertainment channels directly to your devices across smartphones, tablets, smart TVs and streaming players. If you've signed up and now want to exit, you're not alone. Many Singapore subscribers cancel for legitimate reasons, from unexpected charges to content that no longer fits their viewing habits. The good news: cancelling is straightforward once you understand your rights and the correct process for your subscription method.

Core features of Fubo

Fubo focuses on live sports coverage combined with cloud-based DVR storage for your recordings. The exact channels and availability depend on your location and which platform you subscribed through. You may have signed up directly through the Fubo website, or through an app store like Apple, Google Play, Roku or Amazon Prime Video Channels. Each path has a slightly different cancellation method, which is why Tocancel has mapped out every route for you.

Common reasons singaporeans cancel Fubo

You might cancel because unexpected charges appeared on your bill, regional sports fees were added without clear notice, service interruptions affected your viewing, or the content simply no longer matches your habits. Whatever your reason, you have legal consumer protections in Singapore. Understanding these protections puts you back in control of your subscription and your money.

Your consumer rights in singapore and why they matter

Singapore's Consumer Protection (Fair Trading) Act is your legal safeguard against unfair subscription practices and misleading terms.

What the law protects you against

Under the Consumer Protection (Fair Trading) Act, you are protected against misleading terms, unfair contract conditions and unfair trading practices. This means a blanket "no refund" policy can be challenged if it is deemed unfair in your specific circumstances. For example, if you were charged without clear consent, if a free trial converted to a paid subscription without adequate notice, or if you were not informed about renewal dates, you have grounds to dispute the charge. Your legal position is stronger than you might think: the burden is on Fubo to prove they acted fairly and transparently. Tocancel recommends you review your original sign-up confirmation to verify exactly what you agreed to and when the company informed you of charges.

Your practical escalation options

If Fubo refuses a refund you believe is justified, you have two clear escalation paths. First, contact your payment provider, your bank or card issuer, to dispute the charge. Most banks and card networks protect consumers against unauthorised or misleading charges. Second, raise the issue with the Consumers Association of Singapore (CASE), which handles consumer complaints and can mediate on your behalf with Fubo. Having screenshots of misleading terms, confirmation emails or billing pages strengthens your case significantly. Document everything before you cancel.

Pricing and subscription plans for singapore

Fubo's pricing and available plans vary by country and by the platform through which you subscribed.

Finding your exact charges

Exact Singapore (SGD) pricing is not reliably published in public sources because rates change frequently and differ by subscription method. To find your current charges, check your last invoice, log into your Fubo account dashboard, or contact Fubo support directly. Tocancel strongly recommends you take a screenshot of your billing page before you cancel, as it serves as proof of the amount you were charged and the date you started your subscription. This documentation protects you if a dispute arises later.

How to cancel Fubo: step by step by platform

Your cancellation process depends entirely on where you signed up and how you are being billed. Follow the correct method for your platform to ensure your subscription stops and no further charges are applied.

Cancel Fubo via the official website

This is the most direct path if you subscribed directly through Fubo's website.

1. Log into your Fubo account at the main website using your email and password.
2. Navigate to your Account settings, usually found by clicking your profile icon or avatar in the top right corner.
3. Look for a section labelled "Subscriptions," "Billing" or "Plan Settings."
4. Find the option to "Cancel Subscription," "Downgrade Plan" or "Manage Subscription."
5. Click the cancellation link and follow the on-screen prompts, which may ask you to confirm your reason for cancelling.
6. Take a screenshot of the cancellation confirmation, which should include a confirmation number and the date your subscription ends.
7. Check your email for a confirmation message from Fubo within 1-2 hours.

If you do not receive a confirmation email within 24 hours, contact Fubo support with your confirmation number and request written proof that your subscription has been cancelled.

Cancel Fubo via apple app store

If you subscribed through the Apple App Store, you must cancel through your Apple account, not through Fubo directly.

1. On your iPhone, iPad or Mac, open the Settings app.
2. Tap or click on your name at the top of the Settings screen.
3. Select "Subscriptions" from the menu.
4. Find "Fubo" in your active subscriptions list.
5. Tap or click "Fubo" and select "Cancel Subscription."
6. Confirm the cancellation by following Apple's on-screen prompts.
7. Your subscription will stop at the end of your current billing period, and Apple will send you a confirmation email.

Remember: Apple processes the cancellation, not Fubo. Your access will end on the next billing date. Take a screenshot of the cancellation confirmation from Apple.

Cancel Fubo via google play

If you subscribed through Google Play on an Android device or browser, cancel through your Google account.

1. Open the Google Play app on your Android device or visit play.google.com in a browser.
2. Tap or click on your profile icon in the top right corner.
3. Select "Payments and Subscriptions," then "Subscriptions."
4. Find "Fubo" in your active subscriptions.
5. Tap or click "Fubo" and select "Cancel Subscription."
6. Confirm the cancellation and follow any additional prompts from Google.
7. You will receive a confirmation email from Google within 1-2 hours.

Your subscription will end at the end of your current billing cycle. Keep the confirmation email as proof of cancellation.

Cancel Fubo via roku

If you subscribed to Fubo through Roku, cancel through your Roku account settings.

1. Log into your Roku account on the Roku website or through the Roku mobile app.
2. Navigate to "Account" or "My Account" settings.
3. Select "Manage Subscriptions" or "Channel Subscriptions."
4. Locate "Fubo" in your active subscription list.
5. Click "Cancel" or "Remove" next to Fubo.
6. Confirm the cancellation in the pop-up window.
7. Roku will send you a confirmation to the email address associated with your account.

Your access to Fubo will end immediately or at the end of your current billing period, depending on Roku's current policy. Verify the cancellation in your Roku account within 24 hours.

Cancel Fubo via amazon prime video channels

If Fubo is added as a channel through your Amazon Prime Video account, cancel it through Amazon.

1. Log into your Amazon account and navigate to "Your Account" or "Account Settings."
2. Select "Prime Video" or "Video Library and Devices."
3. Find "Manage Prime Video Channels" or "Your Subscriptions."
4. Locate "Fubo" in your active channel subscriptions.
5. Click "Cancel" or "Unsubscribe" next to Fubo.
6. Confirm the cancellation in the confirmation window.
7. Amazon will send you a cancellation confirmation email.

Your subscription will stop at the end of your current billing period. Your Amazon Prime membership will remain active, but the Fubo add-on channel will be removed.

Refunds and billing after cancellation

Understanding refund timelines and billing policies protects you from unexpected charges.

What to expect after you cancel

Once you cancel, no further charges should be applied to your account after your current billing period ends. Most subscriptions end on the date of your next scheduled payment, not immediately. For example, if you cancel on the 15th of the month but your billing cycle runs on the 1st of each month, you will typically keep access until the 1st of the next month, then lose access. Tocancel recommends you confirm the exact end date of your access before you cancel, as it will be shown on the cancellation confirmation screen.

How to request a refund for early cancellation

Refund policies vary depending on your subscription method. If you cancel partway through a billing period, you may or may not receive a partial refund. This depends on Fubo's refund policy and the platform's policy (Apple, Google, Roku, Amazon or Fubo directly). Your strongest argument for a refund rests on the Consumer Protection (Fair Trading) Act: if you were misled about charges, billing frequency or cancellation terms, you have grounds to request a refund. Contact your payment provider or the relevant platform to request a refund, citing any misleading terms you encountered. Tocancel advises that platform providers like Apple and Google are often more responsive to refund requests than Fubo itself, because they have strict refund policies to protect consumers.

Disputing charges through your bank

If Fubo continues to charge you after you cancel, or if you were charged without your consent, you can dispute the charge with your bank. Contact your bank or card issuer as soon as you notice the unauthorised charge. Provide screenshots of your cancellation confirmation, your account history and the disputed charge. Most banks process disputes within 7 to 30 days and will issue a refund if they find the charge was not authorised. This is often faster and more effective than requesting a refund directly from Fubo.

Common mistakes to avoid when cancelling Fubo

Many subscribers accidentally extend their subscriptions or miss key steps in the cancellation process. Learning what to avoid saves you time and money.

Mistake 1: cancelling through the wrong platform

If you subscribed through Google Play but try to cancel directly on the Fubo website, your cancellation may not take effect. The platform where you subscribed controls your cancellation. Always cancel through the exact platform you used to sign up. If you are unsure which platform you used, check your confirmation email or look at your bank statement to see where the charge originated.

Mistake 2: not confirming your cancellation in writing

A cancellation shown on screen is not proof that your subscription has ended. Screenshots and confirmation emails are your evidence. Store these in a safe place (email folder, cloud storage) for at least three months after cancellation. If you are charged again, you will need this proof to dispute the charge with your bank or escalate to CASE.

Mistake 3: assuming refunds are automatic

Cancellation does not automatically trigger a refund for the current billing period. You must request a refund separately if you believe you are entitled to one. This is especially important if you cancel within the first 14 days of a new billing cycle or if you were misled about charges.

Mistake 4: ignoring access expiry notifications

After you cancel, Fubo may send you a notification about a trial period or a "come back" offer. Do not click on these links or take any action unless you want to reactivate your subscription. One accidental click can restart your billing.

What to do after you cancel Fubo

Cancellation is not the end of your consumer protection journey. Your rights continue after your subscription ends.

Monitor your bank account

For at least two billing cycles after cancellation, check your bank statement each month to confirm no further charges from Fubo or related services appear. If you see a charge after your cancellation date, contact your bank immediately to dispute it. Document the charge with a screenshot and include your cancellation confirmation number in your dispute.

Request confirmation from Fubo support

If you cancelled through a third-party platform (Apple, Google, Roku, Amazon), you can email Fubo support directly to ask for written confirmation that your subscription has been cancelled. This extra step creates a paper trail and strengthens your position if a later charge occurs. Include your name, email address associated with the account and the date you cancelled in your request.

Keep documentation organised

Store all cancellation confirmations, screenshots and correspondence in a dedicated email folder or cloud folder. Label files by date and service. This organised evidence is invaluable if you later dispute a charge with CASE or your bank.

Escalation: what to do if Fubo continues to charge you

If Fubo ignores your cancellation request or continues to charge you after you cancel, escalation is your right.

Step 1: contact Fubo support with proof

Email Fubo support (address provided in the final section below) with your cancellation confirmation number, the date you cancelled and screenshots of the unwanted charges. Give Fubo 14 days to respond and resolve the issue. Keep copies of all correspondence.

Step 2: dispute the charge with your payment provider

If Fubo does not respond or refuses to stop charging you, contact your bank or card issuer to dispute the charge. Provide all documentation: your cancellation confirmation, screenshots of charges after the cancellation date and your correspondence with Fubo. Most payment providers will freeze the dispute amount within 3 to 5 business days and investigate within 30 days.

Step 3: raise a formal complaint with CASE

The Consumers Association of Singapore handles consumer complaints. You can file a complaint with CASE if Fubo refuses to acknowledge your cancellation or if you are owed a refund under the Consumer Protection (Fair Trading) Act. CASE can mediate on your behalf and, if necessary, advise you on legal action. This service is free and designed to protect you. Tocancel encourages you to use CASE as your formal escalation point; the threat of a CASE complaint often motivates companies to resolve disputes quickly.

Cancellation checklist for your peace of mind

Use this checklist to ensure you have completed every step correctly and protected yourself.

Contact details for Fubo correspondence and escalation

Use these contact details to reach Fubo for support, to confirm your cancellation or to escalate a billing dispute.

Fubo corporate address

Fubo, Inc.
1290 Avenue of the Americas
New York, NY 10104
USA

This address is your primary point of contact for formal correspondence about billing, cancellation disputes or complaints. Write a formal letter detailing your issue, include copies (not originals) of your cancellation confirmation and any disputed charges, and send the letter by registered mail or email to the support address listed below.

Customer support email

Contact Fubo customer support directly through your account dashboard or at the email address provided in your confirmation emails. Request written confirmation of your cancellation. Include your account email, your cancellation date and your confirmation number in all correspondence.

Escalation contact: consumers association of singapore (CASE)

If Fubo refuses to honour your cancellation or you are owed a refund, file a complaint with CASE.

Consumers Association of Singapore
111 North Bridge Road
#23-01, Peninsula Plaza
Singapore 179098
Phone: +65 6100 0315
Email: [email protected]
Website: www.case.org.sg

CASE is your free resource for resolving consumer disputes and enforcing your rights under the Consumer Protection (Fair Trading) Act. They will mediate between you and Fubo at no cost to you.

Key takeaways and your next steps

You now understand your consumer rights in Singapore and the exact steps to cancel Fubo safely. Remember: the Consumer Protection (Fair Trading) Act protects you against misleading terms, unfair charges and deceptive practices. Cancellation is your right, refunds are possible if you were misled, and escalation pathways exist if Fubo refuses to co-operate. Tocancel has helped thousands of consumers cancel streaming services, reverse unwanted charges and enforce their consumer rights. Your task now is to identify the platform where you subscribed, follow the correct cancellation steps for that platform, and retain all confirmations. If Fubo continues to charge you after cancellation, escalate to your bank first, then to CASE. You have the law on your side. Take action today, and reclaim control of your subscriptions and your money. Tocancel is here to support you through every step of the process.