Cancel Paramount+: The Right Way

How to cancel Paramount+ in singapore without losing money to unwanted charges

Why you might want to cancel Paramount+

Paramount+ is a streaming service offering films, TV shows, live sports and news from the Paramount family of brands. In Singapore, you access it through international methods or third-party platforms like Apple, Google Play or Amazon, which means your cancellation process depends on where you subscribed. Understanding your cancellation options puts you in control of your money and your subscriptions.

Common reasons to cancel Paramount+

You might decide to cancel because you have finished watching your favourite shows, want to manage your monthly subscriptions more carefully, or prefer other streaming services. Some subscribers cancel after a free trial ends and they realise they will not use the service. Others find they have too many streaming subscriptions running at once. Whatever your reason, Tocancel understands that cancelling should be straightforward, not a puzzle designed to keep you paying.

The real cost of staying subscribed

Paramount+ charges between S$8.04 and S$17.67 per month depending on your plan. If you forget to cancel after a free trial or realise you are not using the service, you lose that money every billing cycle. Many subscribers in Singapore do not realise their billing cycle dates, which means they cancel too late and still pay for another month. Tocancel helps you take control of your subscriptions so unwanted charges stop immediately.

Your consumer rights and what they mean for you

Singapore law protects you when you cancel a subscription service. Know your legal position before you act.

What the consumer protection (Fair trading) act says

The Consumer Protection (Fair Trading) Act (CPFTA) is the main law that protects you as a consumer in Singapore. It requires all businesses, including Paramount+, to be clear about their terms and charges. Your legal position is straightforward: you have the right to cancel your subscription, and Paramount+ must process that cancellation without delay or hidden fees.

The CPFTA also protects you from unfair contract terms. If Paramount+ makes cancellation deliberately difficult or charges you after you have cancelled, that is unfair and you can complain. The Consumer Association of Singapore (CASE) is the government body that enforces these rights. If Paramount+ refuses to honour your cancellation, you can file a complaint with CASE, which will investigate on your behalf.

Your right to cancel without penalty

You have the right to cancel your Paramount+ subscription at any time. The service cannot charge you a cancellation fee or penalise you for leaving. This is true whether you subscribed directly or through a third-party platform like Apple or Google Play. Your access may end immediately or at the end of your current billing period depending on the platform, but you do not pay anything extra. Therefore, once you cancel, your financial obligation stops.

How to cancel Paramount+ based on where you subscribed

Your cancellation method depends entirely on which platform handled your subscription. Below are step-by-step instructions for each scenario so you can cancel with confidence.

Cancel if you subscribed directly through Paramount+

If you signed up at paramountplus.com and pay Paramount directly via credit card or local payment method, you cancel through your online account in just a few minutes.

1. Visit paramountplus.com/account and sign in with your email and password.
   • If you have forgotten your password, use the "Forgot Password" link on the login page.
   • Check that you are on the correct region setting for Singapore before you log in.
2. Look for Account Settings, Subscription, or Billing in the menu or settings area.
   • The exact label varies, but you are looking for anything related to your billing plan or payment method.
   • Scroll down if the option is not immediately visible.
3. Select Cancel Subscription or Manage Subscription and follow the on-screen prompts.
   • Paramount+ may offer you a discount, free month, or trial to stay; you can ignore this if you are sure you want to cancel.
   • Do not click any "Keep My Subscription" or "Resume Later" buttons.
4. Confirm your cancellation when prompted and check your email for a confirmation message.
   • Save this confirmation email as proof in case you dispute a charge later.
   • The email should arrive within 10 minutes.

Pro tip: Your access continues until the end of your current billing period. You can cancel now and enjoy the service until that date arrives. This means you do not lose access if you cancel mid-cycle.

Cancel if you subscribed through apple (iPhone, iPad or apple TV)

When you subscribe to Paramount+ via the Apple App Store, you manage your subscription through Apple, not Paramount directly. This is the most common method for Singapore users with Apple devices.

1. Open Settings on your iPhone, iPad or Apple TV device.
   • On iPhone or iPad, Settings is on your home screen.
   • On Apple TV, go to Settings and select your profile name at the top of the screen.
2. Tap your name or Apple ID at the top of the screen.
   • If you see "Sign In" instead, you are not logged into your Apple ID. Log in first.
3. Select Subscriptions from the menu.
   • This shows all your active subscriptions across the Apple ecosystem.
   • If you do not see Subscriptions, scroll down.
4. Find Paramount+ in the list and tap it.
   • Scroll down if you have many subscriptions.
   • Make sure you select Paramount+ and not another streaming service.
5. Tap Cancel Subscription and confirm your choice when prompted.
   • Apple will ask if you want to keep a free trial or switch plans; you want neither, so choose "Cancel Subscription".
   • Do not tap "Pause Subscription" unless you plan to resume it later.
6. Check your Apple email for a cancellation confirmation.
   • This usually arrives within minutes.
   • Save this email for your records.

Important: If you cancel an Apple subscription mid-billing cycle, your access ends immediately. You do not get a refund for the current month. To avoid this, check your billing date before you cancel and time your cancellation to the end of your cycle if possible.

Cancel if you subscribed through google play (Android or web)

Google Play subscriptions are managed through your Google account, not Paramount directly. This method works on Android phones, tablets, and the web.

1. Visit play.google.com/store on your computer or phone and sign in with your Google account.
   • On Android, open the Google Play Store app and tap your profile icon in the top right.
   • Make sure you are signed into the Google account you used to subscribe.
2. Tap Manage subscriptions (on phone) or select Subscriptions (on web).
   • This shows all your active subscriptions on Google Play.
   • Scroll down if you have many subscriptions.
3. Find Paramount+ in the list and tap or click it.
   • Make sure you select Paramount+ and not another streaming service.
4. Tap Cancel subscription and follow the on-screen prompts.
   • Google Play may ask if you want to pause instead; choose "Cancel subscription" to end it completely.
   • You may see a survey asking why you are leaving; this is optional.
5. Confirm your cancellation and check your Google email for a confirmation message.
   • Save this email as proof of cancellation.

Note: Like Apple, Google Play subscriptions end immediately when you cancel. Your current billing cycle is not refunded. Plan your cancellation date carefully to avoid losing money.

Cancel if you subscribed through amazon prime video channels

If you added Paramount+ as a channel through Amazon Prime Video, you cancel through your Amazon account, not Paramount.

1. Visit amazon.com.sg and sign into your Amazon account.
   • Make sure you are on the Singapore site.
2. Go to Your Account and select Prime Video Settings or Memberships and Subscriptions.
   • The exact location depends on your account settings.
   • Scroll down if the option is not immediately visible.
3. Find Paramount+ Channel in your subscriptions and select it.
   • Scroll down if you have many channel subscriptions.
4. Tap Cancel channel subscription and confirm.
   • Amazon will ask if you want to pause or resubscribe; choose to cancel.
5. Look for a cancellation confirmation email from Amazon.
   • Save this email for your records.

Benefit: Amazon subscriptions typically end at the end of your billing cycle, not immediately. You can usually access the service until your paid period expires, even after you cancel.

Cancel if you subscribed through roku

Roku users in Singapore can cancel Paramount+ directly through their Roku device or account.

1. On your Roku device, press the Home button on your remote.
   • This takes you to the Roku home screen.
2. Navigate to the Paramount+ app tile and press Options or * on your remote.
   • A menu will appear with various options.
3. Select Manage subscription or Cancel subscription.
   • Follow any on-screen prompts to confirm.
4. Alternatively, visit roku.com, sign in, and manage your subscription through the web portal.
   • Go to Manage account and look for Subscriptions.
5. Check your email for a confirmation message from Roku.
   • Save this for your records.

Tip: Roku subscriptions often renew at the end of your billing cycle. Check your cancellation date to ensure you do not get charged twice.

Paramount+ pricing in singapore and billing cycles

Understanding what you pay helps you decide whether to cancel and when to do it.

Paramount+ charges you at the start of each billing cycle. Your billing cycle date depends on when you signed up. For example, if you subscribe on the 15th of the month, you are charged on the 15th every month. Therefore, to avoid paying for an extra cycle, cancel before your next billing date. Tocancel recommends checking your last payment receipt to find your exact billing date, then setting a phone reminder to cancel a few days before.

What happens after you cancel Paramount+

Knowing what to expect after you cancel helps you plan your move to another streaming service without losing access to content you are watching.

Your access and streaming after cancellation

After you cancel, your access depends on the platform you used to subscribe. If you subscribed directly through Paramount+ or through Amazon Prime Video Channels, you usually keep access until the end of your current billing period. If you subscribed through Apple or Google Play, your access typically ends immediately. Tocancel recommends finishing any content you are watching before you cancel through these platforms.

Your downloaded content may remain on your device, but you cannot stream or watch it without an active subscription. You also lose access to your watch history and personalised recommendations. None of this information is restored if you resubscribe later.

Refunds and billing after cancellation

Paramount+ does not refund unused portions of your current billing cycle. This is the industry standard and is not a breach of your consumer rights. For example, if you cancel on the 20th of a month but your billing cycle runs from the 1st to the 30th, you do not get a refund for the 10 days remaining. This means you should time your cancellation to the end of your billing cycle if possible. However, Tocancel reminds you that you can cancel at any time; the decision depends on whether you want to keep watching until your cycle ends.

After you cancel, you should not see any more charges from Paramount+ or the platform you subscribed through. If you are charged after cancellation, screenshot the charge and contact Paramount+ or the payment platform immediately. In Singapore, you have the right to dispute unauthorised charges with your bank or credit card company under the Consumer Protection (Fair Trading) Act.

Common mistakes to avoid when cancelling Paramount+

Cancelling a subscription can feel stressful if you have never done it before. Here are the traps to watch out for so you do not pay twice.

Mistake 1: cancelling too late in your billing cycle

Many subscribers wait until the last day of their billing cycle to cancel, then find they have already been charged for the next month. Tocancel recommends cancelling at least 2-3 days before your next billing date. Set a phone alarm or calendar reminder for 5 days before your billing date, then cancel when that reminder goes off. This buffer gives you time to confirm the cancellation before you are charged again.

Mistake 2: pausing instead of cancelling

Some platforms offer a "Pause Subscription" option that looks like cancellation but is not. If you pause, you are still subscribed and your billing cycle is suspended temporarily. You will be charged again when you resume or when the pause period ends. Always look for the word "Cancel" and confirm you want to end your subscription permanently, not pause it.

Mistake 3: not saving your cancellation confirmation

If you do not save your cancellation confirmation email, you have no proof if a charge appears on your account later. Screenshot or forward your confirmation email to yourself and keep it in a folder for at least 3 months. If Paramount+ or the payment platform charges you after you cancelled, you can show this proof to dispute the charge.

Mistake 4: confusing where your subscription is registered

This is the most common mistake. You might think you subscribed directly to Paramount+ when you actually subscribed through Apple or Google Play. If you cancel in the wrong place, your subscription remains active and you are still charged. Before you cancel, check your billing confirmations or statements to see where the charges come from. The company name on your statement is where you need to cancel.

Mistake 5: expecting an instant refund

Paramount+ does not refund unused subscription time, and neither do most streaming services. This is not a mistake by Paramount+; it is standard practice. If you want to save money, cancel before your next billing date to avoid paying for an extra month you do not use. Tocancel has helped thousands of consumers avoid paying for subscriptions they no longer need by cancelling early.

Your next steps and cancellation checklist

Use this checklist to ensure your cancellation is complete and your account is protected.

If Paramount+ refuses to cancel or charges you after cancellation

In rare cases, Paramount+ or a payment platform might refuse to process your cancellation or charge you after you cancel. You have legal remedies in Singapore.

File a complaint with the consumer association of singapore (CASE)

CASE is the official consumer protection body in Singapore and enforces the Consumer Protection (Fair Trading) Act. If Paramount+ refuses to cancel your subscription or charges you without authorisation, you can file a complaint with CASE for free. Visit case.org.sg or call 6100 0315. CASE will investigate on your behalf and push Paramount+ to resolve the issue. This is a powerful tool, and many companies respond quickly to CASE complaints because they do not want to damage their reputation.

Dispute the charge with your bank or credit card company

If Paramount+ charges you after you cancelled, contact your bank or credit card company immediately. You have the right to dispute an unauthorised charge (called a "chargeback" or "billing dispute"). Your bank can reverse the charge while they investigate. This process typically takes 10-14 days, and most disputes in your favour result in a full refund. Keep your cancellation confirmation email to support your dispute.

Contact Paramount+ support directly

Before you escalate to CASE or your bank, contact Paramount+ support one more time in writing. Send an email to their support address explaining that you cancelled your subscription and have been charged again. Include your cancellation confirmation, your account details, and the charge you want refunded. Set a deadline of 7 days for a response. If they do not respond or refuse to refund, then escalate to CASE or your bank. Tocancel recommends keeping copies of all correspondence so you have a paper trail if you need to file a formal complaint.

How tocancel can help you cancel with confidence

Cancelling Paramount+ in Singapore does not have to be confusing or stressful. Tocancel provides step-by-step cancellation guides for Paramount+ and hundreds of other services so you know exactly what to expect. Whether you subscribed directly, through Apple, Google Play, Amazon or Roku, Tocancel breaks down the process into simple steps so you can cancel in minutes.

Tocancel also helps you understand your consumer rights in Singapore and what to do if a company refuses to cancel or charges you after you cancel. Our guides are free, written in plain language, and updated whenever cancellation processes change. Visit tocancel.com today to access our full library of cancellation guides. Tocancel has helped thousands of consumers cancel unwanted subscriptions, avoid hidden charges, and take control of their money. Start your cancellation journey now and stop paying for services you do not use.

Contact information and refund address

If you need to contact Paramount+ directly to escalate a billing issue or cancellation dispute, use the following information.

Paramount+ support channels

Paramount+ does not maintain a Singapore-specific customer service address because most cancellations are processed online or through third-party platforms. For billing disputes or cancellation issues, contact Paramount+ support through the app, website, or your payment platform's dispute process. If you subscribed through a third-party platform, contact that platform first (Apple, Google Play, Amazon or Roku) because they handle your billing relationship. For formal correspondence regarding consumer rights or billing disputes, you can reach Paramount+ through their parent company, Paramount Global, which maintains offices in multiple countries.

Singapore consumer protection contact

Consumer Association of Singapore (CASE)
Email: [email protected]
Phone: 6100 0315
Website: case.org.sg

If Paramount+ or your payment platform refuses to process your cancellation or charges you after you cancelled, CASE will investigate and help you get a refund. Your complaint is free and confidential.