Cancel Today Is The Day: The Right Way

How to cancel Today Is The Day and stop unwanted charges in south africa

What Today Is The Day is and how it works

Today Is The Day is a mobile app subscription that helps you build daily habits through personalised reminders, goal tracking, and self-improvement lessons delivered straight to your phone. The app operates on both iOS and Android, charging you in South African rand (ZAR) through your device's native payment system. Understanding how the service works is the first step toward cancelling it if it no longer serves your needs.

The app's core features

You download Today Is The Day from the Apple App Store or Google Play Store, set up your personal goals, and receive daily notifications with bite-sized lessons tailored to your progress. The free version offers basic reminders, while the premium subscription unlocks advanced tracking features and personalised coaching content. The service operates on a recurring billing model, which means charges continue automatically each month or year until you actively cancel.

Pricing and billing in south africa

Today Is The Day charges subscribers in ZAR via their app store account. Exact pricing varies depending on which plan you selected and any active promotional offers. You'll find current rates listed in your app store (either Apple App Store or Google Play Store) and in your device's subscription management settings. Many users discover they're being charged when they review their monthly statements and don't recognise the amount.

Why you might want to cancel Today Is The Day

This section explains the most common reasons consumers decide to cancel and helps you decide whether cancellation is right for your situation.

Common reasons for cancellation

Users cancel Today Is The Day for several legitimate reasons. The daily reminders become overwhelming or feel intrusive, the lessons start to repeat themselves, your life circumstances change, or you realise the cost no longer justifies the perceived value. Some subscribers find that free alternatives meet their needs just as well, while others discover that self-directed goal-setting works better for their learning style. A significant number cancel simply because they forget the subscription exists until they spot an unexpected charge on their bank statement.

Deciding whether to cancel or pause

Cancellation is the right choice if you haven't opened the app in weeks, rarely engage with the daily lessons, or find the reminder notifications more frustrating than helpful. However, if you actively use the app and find genuine value in the daily check-ins and lessons, you might consider pausing your subscription instead of cancelling permanently. Take an honest look at your engagement: if the app genuinely improves your habit-building routine, keeping it makes financial sense. If you're paying for something you ignore, cancelling removes that drain on your budget immediately.

Your cancellation rights under south african consumer law

Your right to cancel is protected by law. Under South African consumer protection law, you have the power to terminate a subscription service.

What the consumer protection act means for you

The Consumer Protection Act (CPA) of South Africa protects you as a consumer of digital services like Today Is The Day. The Act gives you the right to cancel a subscription without penalty, provided the company has made clear the cancellation process and billing terms before you subscribe. This means Today Is The Day cannot lock you into their service or charge you after you've cancelled. Your legal position is straightforward: once you cancel, the subscription should stop and no further charges should appear on your account.

If the app company charges you after you've cancelled, or if they make cancellation deliberately difficult, you can escalate the issue to the National Consumer Commission (NCC), South Africa's official consumer protection authority. The NCC enforces the Consumer Protection Act and can order refunds or penalties if a company breaches your rights.

Your right to a clear cancellation process

The Consumer Protection Act requires that companies make cancellation as straightforward as subscription itself. If Today Is The Day buried the cancellation option or made it confusing, that violates your rights. In practice, this means the app developer must provide a clear, accessible way to cancel through the platform where you subscribed (Apple App Store or Google Play Store). Tocancel exists to help you navigate this process and ensure your rights are respected every step of the way.

How to cancel Today Is The Day on iOS

If you subscribed via Apple's App Store on your iPhone or iPad, follow these exact steps to cancel immediately.

Step-by-step cancellation for iPhone and iPad

Apple manages the subscription renewal independently of the app itself, so you must cancel through Apple's Subscriptions menu, not through the Today Is The Day app. Simply deleting the app from your device will not stop the charges; you must cancel the subscription itself.

1. Open the Settings app on your iPhone or iPad
   • This is the grey gear icon on your home screen
2. Tap your Apple ID profile picture or name at the top of the screen
   • You'll see it at the very top of the Settings menu
3. Select "Subscriptions"
   • You'll see a complete list of all your active and expired subscriptions linked to your Apple ID
4. Find and tap "Today Is The Day" in the subscription list
   • Scroll through the list carefully if you have multiple subscriptions
5. Tap "Cancel Subscription" (or "Edit" depending on your iOS version)
   • Read the confirmation message Apple displays; it shows exactly when your access ends
   • This is typically the end of your current billing cycle
6. Confirm the cancellation by following the on-screen prompts
   • Apple may ask you to confirm your reason for cancelling; answer honestly but briefly

Critical: After cancellation, you retain access to premium features until the end of your current billing cycle. Screenshot your cancellation confirmation from Apple for your records; this protects you if any charges reappear.

How to cancel Today Is The Day on android

Android users subscribe through Google Play's billing system, which operates independently of the app. Cancel through the Play Store app on your device or via the web.

Step-by-step cancellation for android devices

Google manages subscription renewals just as Apple does, so you must cancel in Google Play, not in the app itself. Deleting the app will not stop your charges.

1. Open the Google Play Store app on your Android device
   • This is the colourful triangle icon in your app drawer
2. Tap your profile icon in the top-right corner
   • It appears as a circle with your account picture or initial
3. Select "Payments and subscriptions," then tap "Subscriptions"
   • You'll see all active subscriptions linked to your Google account
4. Find and tap "Today Is The Day" from the list
   • Scroll through carefully if you have multiple subscriptions
5. Tap "Cancel subscription"
   • Google will prompt you to confirm and may ask your reason for cancelling
6. Follow the on-screen prompts to complete the cancellation
   • You'll receive a confirmation email from Google

Pro tip: Save your Google cancellation confirmation email in a folder labelled "Subscriptions" or "Cancellations" for future reference. This document proves you cancelled if any unauthorised charges appear later.

What happens after you cancel Today Is The Day

Cancelling your subscription doesn't happen instantly; here's exactly what to expect and what you should monitor.

Your access and billing after cancellation

Once you cancel, your access to premium features ends at the end of your current billing cycle. You'll still be able to use the app in basic (free) mode until that date. After your billing cycle ends, no new charge should appear on your account. Check your bank statement or credit card bill two to three weeks after cancellation to confirm no charge has processed. If a charge does appear after you've cancelled, contact your bank immediately and provide them with your cancellation confirmation screenshot from Apple or Google.

Refund eligibility and how to request one

Whether you qualify for a refund depends on your cancellation timing and app store policy. If you cancelled within 14 days of your initial purchase and used the service minimally, both Apple and Google offer refund windows. To request a refund through Apple, go to Settings > Apple ID > Purchase History, find Today Is The Day, and tap "Report a Problem." Through Google Play, visit play.google.com, find Today Is The Day in your purchases, and request a refund within your eligible window. Document everything: your cancellation date, the charge date, and your refund request submission.

Common cancellation mistakes to avoid

Many consumers make simple errors that delay their cancellation or leave them vulnerable to continued charges. Being aware of these pitfalls protects your account and your wallet.

Mistake 1: deleting the app instead of cancelling the subscription

This is the most common error. Deleting Today Is The Day from your phone does absolutely nothing to stop your subscription. You must cancel through your app store's subscription settings, or charges will continue monthly. After you delete the app, you can no longer see it, but in the background, the subscription remains active and billing continues.

Mistake 2: assuming in-app cancellation works

Some apps offer a "cancel" button within their own interface. Today Is The Day may display such a button, but cancelling through the app does not always cancel your subscription if you subscribed via Apple or Google. The app developer has no authority over Apple or Google's billing systems. Always cancel through your app store account settings, not through the app itself.

Mistake 3: not saving your cancellation confirmation

After you cancel, take a screenshot of the confirmation message or email. This document becomes your proof if the company denies you cancelled or if charges continue. Without it, you're relying on your memory and the company's records, which can be disputed. Store the screenshot on your phone or in cloud storage where you can access it years later if needed.

Mistake 4: forgetting to check your statement after cancellation

Verify that charges have actually stopped by reviewing your bank statement or credit card bill one billing cycle after your cancellation. Errors happen, systems glitch, and companies sometimes fail to process cancellations correctly. If a charge appears after your cancellation date, you need evidence (your screenshot) to dispute it with your bank or escalate to the NCC.

How tocancel helps you stay in control

Tocancel is a consumer resource designed to empower South African consumers like you to cancel unwanted subscriptions with confidence and clarity. Tocancel provides step-by-step cancellation guides for hundreds of services, explains your consumer rights in plain language, and tracks which companies make cancellation deliberately difficult. When you use Tocancel to cancel Today Is The Day, you're following a verified process that respects your legal rights and protects your finances.

Tocancel also documents which companies refuse to honour cancellations or re-bill after you've cancelled. This information helps the community and strengthens your case if you need to escalate a dispute to the National Consumer Commission. Many consumers have used Tocancel's resources to recover unauthorised charges and enforce their cancellation rights against uncooperative companies.

Refund policy for Today Is The Day

Refund eligibility depends on your app store and how long you've been subscribed.

Comparison: before and after cancellation

This table summarises what changes when you cancel your Today Is The Day subscription.

If Today Is The Day refuses to cancel

If you've followed the cancellation steps and charges continue, or if the app company claims you never cancelled, you have legal leverage.

Escalating your complaint through proper channels

Your first step is to document everything: your cancellation screenshots, the dates of the charges, your bank statements, and any communication with the company. Contact the National Consumer Commission (NCC) in South Africa and file a formal complaint. The NCC can investigate whether Today Is The Day violated your Consumer Protection Act rights by refusing to honour your cancellation or by re-billing after you cancelled. Provide the NCC with all your evidence.

If the NCC finds in your favour, they can order the company to refund you, pay a penalty, or both. Your bank can also help: if charges continue after cancellation, dispute them directly with your financial institution and provide your cancellation proof. Banks take these disputes seriously and often reverse unauthorised charges within days.

Contact information for the national consumer commission

The National Consumer Commission enforces consumer protection law in South Africa. You can file a complaint online at ncc.org.za or contact them directly if Today Is The Day fails to honour your cancellation or continues billing you after you've cancelled.

Checklist: ensuring your cancellation is complete

Use this checklist to confirm that your Today Is The Day cancellation is final and protected.

• I have successfully cancelled through my app store (Apple App Store or Google Play Store)
• I have received a cancellation confirmation from Apple or Google
• I have taken a screenshot of my cancellation confirmation
• I have verified that no further charges appear on my next billing cycle
• I have deleted the Today Is The Day app from my phone (optional but recommended)
• I have saved my cancellation confirmation email in a secure folder
• I have checked my bank statement two weeks after cancellation for any unauthorised charges
• If charges persisted after cancellation, I disputed them with my bank immediately

Key takeaways and next steps

Cancelling Today Is The Day in South Africa is straightforward when you follow the correct process through your app store. You have strong legal protections under the Consumer Protection Act, which gives you the right to cancel subscriptions without penalty. Remember: delete the app and cancel the subscription are two separate actions; you must do both if you want charges to stop completely.

Tocancel has helped thousands of South African consumers cancel unwanted subscriptions, recover unauthorised charges, and reclaim control of their digital spending. If you encounter resistance from Today Is The Day or any other service, Tocancel provides the resources and guidance you need to escalate your complaint to the National Consumer Commission. Your right to cancel is a legal right, not a favour the company grants you. Exercise it confidently by visiting Tocancel for additional support and to explore your consumer protection options.

Start your cancellation now by following the iOS or Android steps above that match your device. Your next billing cycle is approaching; don't let another charge process. Take action today, and within minutes, your subscription will be on track to end.