Cancel Yoga-Go: Step-by-Step Guide

How to cancel Yoga-Go and stop recurring charges in australia

Why you're here: understanding Yoga-Go and automatic renewal

Yoga-Go is a subscription fitness app offering guided yoga, pilates and stretching sessions tailored to your schedule and fitness goals. Like most digital fitness services, Yoga-Go uses automatic renewal-meaning your payment method is charged on a recurring cycle unless you actively cancel before your renewal date.

WELLTECH APPS LIMITED operates Yoga-Go across iOS, Android and web platforms. You may have subscribed through the Apple App Store, Google Play Store, or directly via the Yoga-Go app or website. This matters because each pathway has its own cancellation method, which is why many Australian users feel confused when trying to cancel.

Your subscription renews automatically 24 hours before your billing cycle ends. This gives you a narrow window to cancel and avoid an unwanted charge. At Tocancel, we help you navigate this process with confidence and clarity.

How automatic renewal charges work

Automatic renewal means Yoga-Go renews your subscription and charges your payment method on file at regular intervals-typically monthly, quarterly, or annually, depending on your plan. You are not charged again if you cancel before the renewal date.

Renewal reminder emails are sent, but they often arrive late or land in your spam folder. As a result, many Australians report unexpected charges because they missed the notification window or didn't know their exact renewal date.

Finding your billing source

Check your bank or credit card statement to identify who charged you. Look for transaction descriptions containing "Apple", "Google", or "WELLTECH". Your billing source determines where you cancel: if Apple charged you, you cancel through Apple; if Google charged you, you cancel through Google; if WELLTECH charged you, you cancel in your Yoga-Go account settings.

Identifying your billing source correctly is the first step to cancelling successfully.

Yoga-Go pricing and plan options in australia

Yoga-Go offers multiple subscription tiers at varying price points depending on your platform, promotional offer and billing frequency. Here is what you can typically expect to pay in Australian dollars:

Why prices vary across platforms and time

Many users are surprised to see different prices on iOS, Android and the web. This happens because Yoga-Go runs promotional offers regularly and trial conversion rates differ by platform. A free trial often converts to a higher regular subscription rate than the advertised price.

Always review your confirmation email and account settings to confirm the renewal price-not just the trial price-before you commit.

How to cancel Yoga-Go: step-by-step for each platform

Cancellation method depends on where you subscribed. We walk you through each pathway so you can cancel with confidence.

Cancel Yoga-Go on iOS via apple app store

If you subscribed through the Apple App Store on your iPhone or iPad, you must cancel through Apple's subscription settings. Follow these steps:

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
3. Tap Subscriptions.
4. Find and tap Yoga-Go.
5. Tap Cancel Subscription.
6. Confirm your cancellation and note the end date displayed on screen.

Apple will confirm your cancellation immediately and show your access end date. You retain full access to Yoga-Go until that date. Save or screenshot this confirmation for your records.

Cancel Yoga-Go on android via google play store

If you subscribed through Google Play on your Android device, you cancel through the Google Play app. Follow these steps:

1. Open the Google Play Store app.
2. Tap your profile icon in the top right corner.
3. Tap Payments and subscriptions.
4. Tap Subscriptions.
5. Select Yoga-Go.
6. Tap Cancel subscription and confirm.

Google will process your cancellation and confirm your final billing date. You keep access until your current billing cycle ends.

Cancel Yoga-Go via your account on web or app

If you purchased directly from Yoga-Go's website or app (not through Apple or Google), cancel in your account settings:

1. Visit the Yoga-Go app or log into yoga-go.welltech.com on your browser.
2. Tap or click the menu icon (three horizontal lines) in the top left or right corner.
3. Select Settings or Account Settings.
4. Find Subscription or Billing.
5. Tap or click Cancel Subscription.
6. Confirm the cancellation and save your end date.

You will receive a confirmation email shortly after. Check your spam folder if you do not see it within 10 minutes.

Cancel via email if app access is unavailable

If you cannot access the app or your account, contact Yoga-Go's support team directly. Send an email to the support address found on the app-faq page, include your account email and subscription details, and request immediate cancellation. Tocancel recommends keeping a copy of this email for your records.

Cancellation is complete when you have confirmation from Apple, Google, Yoga-Go, or the support team-whichever applies to your subscription.

Your consumer rights under australian law

Australian Consumer Law protects you when you cancel a subscription service. Understanding these rights ensures you take confident action if Yoga-Go refuses to cancel or continues to charge you.

Your legal position

Under the Australian Consumer Law (Competition and Consumer Act 2010), automatic renewal subscriptions must be easy to cancel. Yoga-Go must offer you a simple cancellation method that mirrors how you subscribed. If you subscribed via an app, you have the right to cancel via that app. If you purchased online, you have the right to cancel online. This is not optional.

The Australian Competition and Consumer Commission (ACCC) enforces these rights. If Yoga-Go makes cancellation deliberately difficult, charges you after you cancel, or ignores your cancellation request, this is a breach of consumer law.

What happens if Yoga-Go refuses to cancel or overcharges you

If Yoga-Go ignores your cancellation request or continues to charge you after you cancel, you have recourse. Document every step: take screenshots of your cancellation request, save confirmation emails, and record the dates you attempted to cancel. If charges continue, contact your bank or credit card provider immediately and dispute the transaction.

You can also lodge a formal complaint with the ACCC through their website (accc.gov.au). The ACCC investigates breaches of consumer law and can take enforcement action against Yoga-Go if they are in breach.

Tocancel recommends documenting your cancellation attempt and keeping all confirmations-this evidence protects you if a dispute arises.

What happens after you cancel Yoga-Go

Cancellation does not mean immediate loss of access. Here is what you can expect in the days and weeks following your cancellation request.

Your access after cancellation

You retain full access to Yoga-Go until the end of your current billing cycle. If your renewal date is 15 March and you cancel on 1 March, you can use the app until 15 March at 11:59 pm. After that time, your access ends and you cannot start new sessions.

Download or take notes of any workout routines or progress you want to keep before your access expires.

Refund eligibility and how to claim

Whether you receive a refund depends on your subscription type and when you cancel relative to your renewal date. If you cancel before your renewal date, no additional charge occurs and no refund is needed. If you were charged in error or after you requested cancellation, you are entitled to a refund.

To request a refund, contact Yoga-Go support with proof of your cancellation request and the erroneous charge. Include your transaction ID from your bank statement. Yoga-Go must respond within 14 days. If they refuse without justification, escalate to the ACCC or your bank's dispute resolution team.

Tocancel advises acting quickly-most card issuers allow disputes within 120 days of the charge.

Common mistakes to avoid when cancelling Yoga-Go

Cancellation can feel stressful, especially if you are worried about being overcharged. Here are the mistakes we see most often, and how to avoid them.

Mistake 1: cancelling through the wrong channel

Many users cancel their Apple subscription but forget that Apple only stops charging-it does not disconnect your account from Yoga-Go itself. If you also want your account deleted (for privacy reasons), you must delete your account separately in the Yoga-Go app or contact support. Cancelling the subscription and deleting the account are two different actions.

Check which platform you subscribed through and cancel through that platform first.

Mistake 2: not confirming your cancellation date

Users often cancel and assume the process is immediate. Take a screenshot of your cancellation confirmation showing the exact end date. If Yoga-Go charges you after that date, you have proof the charge was unauthorized.

Save all confirmations until at least 60 days after your cancellation date.

Mistake 3: deleting the app before noting your end date

Deleting the Yoga-Go app does not cancel your subscription. This is a common mistake that leaves you vulnerable to being charged. Cancel first through your subscription provider (Apple, Google, or Yoga-Go account), then delete the app.

Cancellation and app deletion are separate-do cancellation first.

Mistake 4: assuming a payment method removal stops the subscription

Removing your credit card from your Apple, Google or Yoga-Go account does not cancel your subscription. It merely bounces the payment, and Yoga-Go (or Apple/Google) will retry charging you or suspend your account. Cancel the subscription formally using the methods described above.

Active cancellation through the subscription provider is the only reliable method.

Comparison: keeping vs. cancelling Yoga-Go

Before you cancel, consider whether Yoga-Go still fits your needs. This comparison helps you decide with confidence.

How tocancel helps you stay in control

Tocancel has helped thousands of consumers cancel unwanted subscriptions across Australia with confidence. Our guides walk you through every step, from identifying your billing source to understanding your consumer rights under Australian law. Whether you are cancelling Yoga-Go or any other subscription service, Tocancel provides clear, actionable advice that empowers you to take control of your finances and protect yourself from unexpected charges.

Visit Tocancel.com to access guides for cancelling hundreds of subscription services. Save this guide for reference, share it with friends who are struggling with Yoga-Go, and remember: you have the right to cancel easily and the law backs you up.

If you cancel Yoga-Go and face any issues with charges or access, contact Tocancel for escalation support or visit the ACCC website at accc.gov.au to lodge a formal complaint. Your consumer rights matter-Tocancel is here to help you exercise them.