Cancel Fasting Coach: The Right Way

How to cancel Fasting Coach and stop unwanted charges

What Fasting Coach is and why you might want to leave

Fasting Coach is a digital fitness platform offering intermittent fasting trackers, progress monitoring tools, and optional one-on-one coaching services. The service exists primarily as a mobile app available through major app stores, with recurring subscription plans billed monthly or annually. You may also encounter independent coaches operating under the same brand name, offering personalised fasting plans and rolling coaching packages. If you've signed up for a trial, found the app doesn't suit your routine, or simply want to stop recurring charges, cancelling quickly and correctly is essential.

Why cancelling matters under australian consumer law

Under the Australian Consumer Law, administered by the Australian Competition and Consumer Commission (ACCC), you have strong protections against automatic renewals and unfair contract terms. If Fasting Coach charged you without clear prior notice of renewal terms, or if the cancellation process was deliberately made difficult, you have grounds to dispute the charge. Most importantly, if you cancel before your renewal date, the company must not charge you again. Acting within 14 days of any unwanted charge maximises your chances of a full refund from your payment provider.

Your legal position

The ACCC requires businesses to make cancellation at least as easy as sign-up. If Fasting Coach makes you contact support, fill forms, or jump through unnecessary hoops to cancel, they may be breaking the law. You have the right to a refund if you cancel during a trial period, and you have the right to dispute any charge you did not explicitly authorise. Tocancel recommends documenting all your cancellation attempts in case you need to escalate to your bank or the ACCC.

Pricing and subscription plans for Fasting Coach

Fasting Coach pricing varies depending on whether you subscribed through an app store or directly with an independent coach. Below is a breakdown of the most commonly observed pricing for the app-based subscription service, converted to Australian dollars from typical listings.

Important pricing notes

Exchange rates fluctuate, so your actual AUD charge may differ from estimates shown above. Always check your recent bank statement or app store receipt for your exact billing amount. If you notice charges that don't match any plan you recognised, this is a strong sign you should cancel immediately and dispute the charge with your payment provider or the app store.

Independent coaches using the Fasting Coach name often charge higher fees and operate on different billing cycles. If you enrolled directly with a coach rather than through an app, their cancellation process and refund terms may differ significantly from app-store subscriptions. Tocancel advises checking your receipt to identify exactly where the charge originated.

Should you cancel your Fasting Coach subscription?

Auto-renewing subscriptions count on inertia. If you're reading this guide, you've likely already decided the service isn't delivering value. Here's what to consider before taking action.

Reasons to cancel immediately

• You received a charge you did not expect or do not recognise
• You're no longer using the fasting tracker or coaching features
• The app's fasting protocols do not match your lifestyle or health needs
• You're on a trial and want to cancel before the paid plan kicks in
• The monthly or yearly fee no longer fits your budget
• You found better alternatives (free apps, your own tracking system, different coaching)

Reasons you might pause instead of cancel

If you're actively tracking fasts and seeing progress, consider pausing rather than cancelling. Many apps offer a pause feature that keeps your data safe without charging you. If you've just started coaching and want to give the service more time, check whether your plan offers a free trial period you haven't yet used. However, if charges continue during a pause, cancel immediately. Tocancel recommends making a decision today to stop unnecessary spending.

How to cancel Fasting Coach step by step

The cancellation method depends on where you subscribed. Since Fasting Coach has no publicly listed postal address or customer service portal, you'll cancel through the app store or your payment provider.

Cancel through the apple app store (iPhone/iPad)

1. Open the Apple App Store app on your iPhone or iPad
2. Tap your profile icon in the top right corner
3. Select "Subscriptions" from the menu
4. Find "Fasting Coach" in your active subscriptions list
5. Tap "Fasting Coach" and select "Cancel Subscription"
6. Choose your reason for cancellation (optional)
7. Confirm the cancellation by tapping "Confirm" or "Cancel Subscription" again
8. Check your email for a cancellation confirmation from Apple within minutes

Your access continues until the end of your current billing cycle. After that date, you will not be charged again. Take a screenshot of the confirmation screen for your records.

Cancel through the google play store (Android)

1. Open the Google Play Store app on your Android device
2. Tap your profile icon in the top right corner
3. Select "Payments and subscriptions"
4. Choose "Subscriptions" from the menu
5. Find "Fasting Coach" in your list
6. Tap "Fasting Coach" and select "Cancel subscription"
7. Follow any prompts to confirm your cancellation
8. Confirm the cancellation by selecting "Cancel subscription" one final time

Google will send a confirmation email to your account email address. Access continues until your current billing period ends.

Cancel if you subscribed directly with an independent coach

1. Check your original email confirmation or receipt for contact details
2. Locate the coach's name or company name and email address
3. Send a cancellation email with the following details:
   • Your full name as it appears on your account
   • Your email address linked to the subscription
   • The date you want the cancellation to take effect (ideally today)
   • A request for written confirmation of cancellation
4. Keep a copy of your email in a folder for evidence
5. Follow up within 3 business days if you do not receive confirmation

If the coach does not respond, contact your payment provider (bank or card company) and ask them to dispute or block the charge.

Cancel through your bank or payment provider

If you cannot reach Fasting Coach or the app store does not let you cancel, contact your bank or card issuer directly.

1. Call your bank's customer service number (usually on the back of your card)
2. Explain that you want to stop all payments to Fasting Coach
3. Ask them to cancel the recurring payment or block the merchant
4. Request a reference number for your records
5. Ask about disputing past charges you did not authorise

Your bank can block future charges within 1-2 business days. Tocancel strongly advises keeping this reference number in case you need to escalate further.

Requesting a refund after cancellation

Cancelling stops future charges, but you may be entitled to a refund if you cancel during a trial period or within a certain window.

Refund eligibility under australian consumer law

The ACCC says you have the right to a refund if you cancel during a free trial before any paid period begins. If you cancel within 14 days of the first charge and did not use the service, you may also qualify for a refund. If Fasting Coach did not make its renewal terms clear before charging you, the charge may be unfair, and you have a right to dispute it.

How to request a refund

1. Contact the app store (Apple or Google) first, as they process most refunds for app subscriptions
2. Explain your reason: trial cancellation, accidental charge, or unfair terms
3. Request a full refund of the most recent charge
4. If the app store denies your request, contact your bank to dispute the charge
5. Provide your bank with copies of your cancellation confirmation and any emails from the app store

App stores typically process refund requests within 3-5 business days. Bank disputes can take 7-10 business days. Do not wait passively; Tocancel recommends submitting your request today.

What to do if Fasting Coach refuses to cancel or refund

Some users encounter resistance when trying to cancel. Here's how to escalate if the company or app store blocks your request.

Your rights if cancellation is blocked

Under Australian Consumer Law, a business cannot make cancellation deliberately difficult. If Fasting Coach does not respond to cancellation emails, makes you call a number that never connects, or simply ignores your request, you have the right to complain. Tocancel advises treating this as a breach of consumer law.

How to escalate your complaint

1. Document everything: dates, times, emails sent, responses received (or lack thereof)
2. Send a formal cancellation notice via email, stating "I am cancelling my subscription effective immediately"
3. If ignored after 5 business days, contact the ACCC via their website (accc.gov.au)
4. File a complaint with your state or territory's Office of Fair Trading
5. Lodge a dispute with your bank or card issuer, citing unfair contract terms or non-response

The ACCC takes auto-renewal complaints seriously. Your bank can also reverse charges if the company fails to honour cancellation requests. Do not let silence silence you; escalate promptly.

Common mistakes people make when cancelling

Many people accidentally extend their subscriptions or lose their refund eligibility by making simple errors. These are easily avoided if you know what to watch for.

Mistake 1: cancelling in the wrong place

You cannot cancel through the Fasting Coach app itself (if it has a settings menu). You must cancel through the app store where you subscribed. Check your receipt to find out whether you subscribed through Apple, Google, or directly with a coach. Cancelling in the wrong place leaves your subscription active and you continue to be charged.

Mistake 2: assuming the app uninstall cancels your subscription

Deleting the Fasting Coach app does not cancel your subscription. The subscription is separate from the app. You can delete the app immediately, but you must still cancel the subscription through your app store or payment provider. Many people delete the app and forget about it, only to find charges on their statement months later.

Mistake 3: missing the refund window

Apple and Google usually offer refunds only if you request them within 48 hours of the charge. After that, refunds become harder to obtain. Act within 1-2 days of any unwanted charge. Tocancel urges you to check your statements weekly so you spot charges early.

Mistake 4: not keeping cancellation proof

Screenshot or save your cancellation confirmation email. If Fasting Coach charges you again after cancellation, you will need proof that you cancelled. Providers sometimes "accidentally" re-bill cancelled accounts. Evidence protects you in a dispute with your bank or the ACCC.

Mistake 5: ignoring trial-to-paid conversions

If you started on a free trial, note the exact date it ends. Cancel at least 2 days before that date to avoid being charged for a paid plan. Many people forget trial end dates and wake up to a surprise charge. Set a phone reminder 1 week before your trial ends if you're unsure.

What happens after you cancel

Cancellation is not the end of your journey. Here's what to expect once you've submitted your cancellation.

Timeline after cancellation

You should see a cancellation confirmation email within minutes if you cancelled through an app store. If you cancelled through your bank, it may take 1-2 business days for the block to take effect. Your access to Fasting Coach typically continues until the end of your current billing cycle (the date shown in your cancellation confirmation). After that date, you lose access and should not be charged again. If a charge appears after your access ends, contact your bank immediately.

What if you change your mind?

If you realise within 48 hours that you want to keep your subscription, you can usually reactivate it through the same app store. Reactivation reverses the cancellation and restarts your billing cycle. However, if more than 48 hours have passed, you may need to subscribe again as a new user. Tocancel recommends being certain before you cancel.

Monitoring your bank account

Check your bank statement for the next 2-3 billing cycles after you cancel. This confirms that no further charges are appearing. If a charge shows up after your cancellation end date, immediately contact your bank and provide your cancellation proof. Banks can reverse unauthorised charges within 90 days in most cases.

Comparing your options before you go

Before you cancel completely, consider whether pausing or switching plans might suit you better. This table shows your main options.

Pause vs. cancel: which should you choose?

Pause your subscription if you plan to return within 3-6 months. This preserves your data and settings. Cancel if you're confident you will not use the service again, or if you cannot afford the fee. Switching from a yearly plan to a monthly plan is another option if you want flexibility without the full commitment. Tocancel recommends cancelling if you have not used the app in 30 days.

Your consumer rights and what they mean for you

Australian Consumer Law gives you specific protections when dealing with auto-renewing subscriptions. Understanding these rights puts you in control.

The right to transparent renewal terms

Under the ACCC's Automatic Renewal Services Guidelines, Fasting Coach must inform you clearly before charging you. This means explicit notice of the renewal date, the amount you will be charged, and how to cancel. If you did not see this notice before your first charge, the charge may be unfair or illegal. You can dispute it with your bank or report it to the ACCC.

The right to easy cancellation

Your legal position is clear: cancellation must be at least as easy as sign-up. If Fasting Coach requires you to call a phone number, fill out a form, or email support multiple times, they may be breaking the law. One click or one email to cancel is your baseline right. If they make it harder, document it and report it to your state's Office of Fair Trading or the ACCC.

The right to dispute unfair charges

If Fasting Coach charged you without your informed consent, or if they ignored your cancellation request and kept charging you, the charge is unfair. Under the Australian Consumer Law, you have the right to ask your bank to reverse it. Your bank must investigate within 10 business days and can reverse charges up to 90 days old in most cases.

How to report Fasting Coach to the ACCC

If Fasting Coach breaches your rights, report them to the ACCC via their website (accc.gov.au). Include details of your subscription, the charges you received, and what happened when you tried to cancel. The ACCC investigates patterns of consumer complaints and can take enforcement action if a business is systematically breaking the law. Your report helps protect other Australian consumers.

Tocancel strongly advises keeping all evidence: emails, screenshots, receipts, and bank statements. This documentation is your proof if you need to escalate a dispute.

Checklist for cancelling Fasting Coach

Use this checklist to ensure you cancel correctly and protect yourself.

Contact information and next steps

Since Fasting Coach operates primarily through app stores and has no public postal address, contact them via the app store support system or your payment provider. If you need to escalate, here are the official channels.

Escalation contacts for australia

• Australian Competition and Consumer Commission (ACCC): accc.gov.au or call 1300 302 502
• Your state or territory Office of Fair Trading (search online for your state)
• Your bank or card issuer: phone number on your card or statement
• Apple Support: support.apple.com (for Apple App Store subscriptions)
• Google Support: support.google.com (for Google Play Store subscriptions)

Final summary table

Why you should take action today

Every day you wait is another day the subscription remains active. If your billing date is approaching, cancelling now prevents an unwanted charge. Tocancel has helped thousands of Australian consumers cancel subscriptions they no longer want, recover refunds they were entitled to, and reclaim control of their spending. Your subscription is not a legal contract you cannot escape; under Australian Consumer Law, you have the explicit right to cancel it easily and permanently.

You have the power to stop these charges. Use the steps above, keep your evidence, and if Fasting Coach resists, escalate to your bank or the ACCC. Tocancel is committed to making sure Australian consumers understand their rights and take confident action to protect their wallets. Start your cancellation now by opening the correct app store on your device or calling your bank.