Cancel Dofasting: The Right Way

How to cancel DoFasting in australia and protect your subscription rights

Why cancelling DoFasting matters and what you need to know first

DoFasting is a subscription-based intermittent fasting app that charges you on a recurring basis for access to fasting timers, meal planning guides, workout routines and educational content. The service has earned a 4.5 out of 5-star rating for its user interface and tracking features, but many Australian subscribers report unexpected renewal charges, difficulty navigating cancellation and slow refund responses. Understanding your rights and cancellation options is the first step to taking control of your account and protecting your money.

Your consumer rights under Australian law are clear: you have the right to cancel any subscription service, and you're entitled to a refund if you act within the cooling-off period or if the service fails to meet consumer guarantees. Tocancel is here to walk you through every step so you can cancel confidently and avoid the common traps that keep people paying for services they no longer use.

When you should cancel DoFasting

You might be ready to cancel if you're not using the app regularly, if you've reached your fitness goals, if the cost no longer fits your budget, or if you're experiencing problems with the service. The good news is that cancellation is straightforward once you identify which platform you subscribed through and follow the correct steps. Many Australian users find that cancelling early saves them money on unwanted renewal charges that arrive without warning.

How DoFasting auto-renewal works in australia

Your subscription renews automatically at the start of each billing cycle unless you actively cancel beforehand. DoFasting operates on recurring billing periods ranging from 3 months to 12 months, with promotional pricing that often resets to the full standard rate at renewal time. This means you might have paid a discounted price initially, but your next charge could be significantly higher. The renewal date is tied to your purchase date, not the calendar. For example, if you bought a 3-month plan on the 15th of the month, your account will renew and charge again on the 15th, three months later.

Pricing breakdown for australian DoFasting subscribers

Understanding your current plan and billing amount helps you identify savings if you decide to stay, or confirm the urgency of your cancellation. These figures reflect typical Australian dollar pricing and are representative only, as DoFasting regularly runs promotional campaigns that may affect your actual charges.

Check your last bank or credit card statement to confirm your exact plan type and next renewal date. This information is critical for ensuring your cancellation takes effect before the next charge hits your account.

Your cancellation method depends on where you subscribed

The platform where you purchased DoFasting determines exactly how you cancel and who processes your request. Most Australian subscribers purchased through one of three routes: the DoFasting website directly, the Apple App Store, or Google Play. Your cancellation method must match your purchase method, otherwise your subscription will continue charging you.

Cancel if you subscribed directly via the DoFasting website

This is the most common route for Australian users purchasing directly from the company. Follow these steps carefully to ensure your cancellation request is processed successfully.

1. Open your web browser and navigate to dofasting.com/clients/login
2. Enter your email address and password to log into your account
   • If you've forgotten your password, select the "Forgot password" link and follow the recovery instructions sent to your email
3. Once logged in, locate your account settings or subscription management section (usually found in a menu or profile area)
4. Find the option to manage your subscription or billing details
   • This may be labelled "Manage Subscription", "Billing", "My Plans" or "Cancel Subscription"
5. Select the option to cancel or unsubscribe from your plan
6. Follow any prompts asking you to confirm your cancellation
   • DoFasting may offer you a discount to keep your subscription; you can decline this and proceed with cancellation
7. Look for a confirmation message or email confirming that your subscription has been cancelled
8. Check your email inbox (and spam folder) for a cancellation confirmation from [email protected] within 24 hours

Once you've cancelled via the website, your access will end at the end of your current billing period. You won't be charged again after that date. If you cancel mid-cycle, you should retain access until your paid period expires; however, promotional or discounted rates do not qualify for refunds.

Cancel if you subscribed via the apple app store

If you purchased your DoFasting subscription through your iPhone, iPad or Apple device, you must cancel through Apple's App Store, not through the DoFasting app itself. Deleting the app will not cancel your subscription and your charges will continue.

1. Open the App Store on your iPhone, iPad or Mac device
2. Tap or click on your account icon (usually in the top right corner)
   • On older iPhone or iPad models, this may be labelled "Featured" or may appear as your profile picture
3. Select "Subscriptions" from the menu that appears
4. Find "DoFasting" in your active subscriptions list and tap or click on it
5. Select "Cancel Subscription"
   • Apple may show you a cancellation reason screen; choose the reason that best applies to your situation
6. Confirm your cancellation when prompted
7. Look for a confirmation that your subscription has been cancelled immediately
8. You will retain access to DoFasting until the end of your current billing period

Apple processes these cancellations immediately, and you will not be charged for a renewal. Your confirmation will appear in the Subscriptions section as "Expires on [date]" rather than showing an active renewal. If you don't see this change within a few minutes, refresh the page or close and reopen the App Store.

Cancel if you subscribed via google play

If you purchased your DoFasting subscription on an Android phone or through Google Play, you must cancel through the Google Play Store directly. Uninstalling the app does not stop your charges.

1. Open the Google Play Store app on your Android device
2. Tap the profile icon in the top right corner
3. Select "Manage subscriptions" or "Payments and subscriptions"
4. Tap "Manage subscriptions"
5. Find and tap "DoFasting" in your list of active subscriptions
6. Tap "Cancel subscription"
   • Google Play may ask you why you're cancelling; provide feedback if you wish, or skip this step
7. Confirm your cancellation choice
8. Verify that the subscription status now shows "Cancelled" with an expiry date

Google Play processes cancellations immediately, and your access will continue until the end of your current billing period. You will not be charged again after that date. If you need to cancel a recurring charge that's already in progress, contact Google Play support directly through the app.

Cancel via DoFasting customer support if you're unsure

If you're uncertain which platform you subscribed through or if the above steps don't work, you can contact DoFasting directly and request manual cancellation. This method takes longer but is reliable.

1. Visit the DoFasting Help Center or navigate to their contact page
2. Select "Contact us" or "Get support"
3. Choose email support and compose a message requesting cancellation
   • Include your full name, email address, and the email address associated with your account
   • State clearly that you want to cancel your subscription immediately
4. Send your request to [email protected]
5. Wait for a response confirming your cancellation (this typically takes 1 to 3 business days)

Customer support cancellations are processed manually, so response times may vary. Email your request as early in the week as possible to ensure it's reviewed before your next renewal date.

Your consumer rights and australian law protections

As an Australian consumer, you have rights under the Australian Consumer Law (ACL), which is enforced by the Australian Competition and Consumer Commission (ACCC). These rights protect you when dealing with DoFasting or any subscription service.

What the australian consumer law says about subscriptions

The ACL sets out clear rules about automatic renewal subscriptions. Under the law, companies must obtain your express informed consent before charging you, and they must provide you with clear terms about billing frequency, cost and how to cancel. If DoFasting has not made cancellation easy, transparent and genuinely free of obstacles, they may be in breach of consumer law.

You have the legal right to cancel any subscription service. If you cancel within 14 days of purchase (the "cooling-off period"), you are entitled to a refund of the full amount you paid, regardless of whether you've used the service. After 14 days, you can still cancel, but refunds depend on whether the service has been delivered and your contract terms.

When you can request a refund

You have grounds to request a refund in the following situations:

• You cancel within 14 days of your initial purchase and have not substantially used the service
• The service is defective, doesn't work as described, or fails to provide the features advertised
• DoFasting charges you after you've cancelled (this is a breach of your rights)
• The terms and conditions were not clearly displayed before you subscribed
• DoFasting made it deliberately difficult or impossible to cancel (obstruction is illegal under the ACL)

If DoFasting refuses a legitimate refund request, you can lodge a complaint with the ACCC or seek help from your state's consumer affairs authority. Your legal position is strong if the company has breached the ACL by making cancellation difficult or charging you unlawfully.

How to request a refund after cancellation

Cancelling your subscription and requesting a refund are two separate actions. Cancelling stops future charges, but you may also be entitled to money back depending on when you cancel and why.

Refund eligibility within 14 days

If you subscribed within the last 14 days and haven't substantially used DoFasting (or have used it minimally), you have the right to a refund of the full amount you paid. This is the cooling-off period, and it applies even if you simply changed your mind. To claim this refund, contact DoFasting customer support immediately with your order details and request a refund citing the 14-day cooling-off period under the Australian Consumer Law.

Refund requests after 14 days

After the 14-day cooling-off period, refunds are generally not guaranteed unless the service is faulty, doesn't match the description, or DoFasting has breached your agreement. However, you can always request a refund and explain your circumstances. Common reasons that may succeed include:

• The app crashes or fails to function properly
• Features advertised are not available or don't work as described
• You were charged multiple times for a single subscription
• DoFasting continued charging you after you cancelled
• The company made it deliberately difficult to cancel

To request a refund after 14 days, email [email protected] with your account details, order date, amount paid, and a clear explanation of why you believe you deserve a refund. Keep copies of all correspondence. If DoFasting refuses, you can escalate to the ACCC or your state consumer authority.

How long refunds take

If DoFasting approves your refund, processing time typically takes 5 to 10 business days for the money to return to your bank account or credit card. This depends on your bank and payment method. Check your bank statement to confirm the refund has arrived. If it hasn't appeared after 10 business days, contact DoFasting again with your refund approval email and ask for a processing status update.

Common mistakes people make when cancelling DoFasting

Many Australian subscribers accidentally waste time or fail to cancel because they don't follow the right process. Here are the mistakes that cost people money.

Deleting the app instead of cancelling the subscription

The single most common mistake is deleting the DoFasting app from your phone and assuming your subscription has ended. It hasn't. Deleting the app has no effect on your subscription at all, and charges will continue to your payment method month after month. You must cancel through the App Store, Google Play, or the DoFasting website, not through the app itself. Tocancel urges you to verify your cancellation through your account settings before you delete anything.

Cancelling through the wrong platform

If you subscribed via Apple but you try to cancel through Google Play (or vice versa), your cancellation won't work because the two services don't communicate. You must cancel through the exact platform where you made your purchase. Check your original email receipt or your payment method statement to confirm which service charged you initially.

Not confirming your cancellation in writing

After you cancel, you may not receive an immediate email confirmation, or the confirmation may land in your spam folder. Always check your email account (including spam and promotions) for a confirmation from DoFasting within 24 hours. If you don't receive one, email [email protected] asking for written confirmation that your subscription has been cancelled. This creates a paper trail if DoFasting charges you again by mistake.

Cancelling too close to the renewal date

If your renewal date is tomorrow and you cancel today, you may still be charged because the system hasn't processed your cancellation yet. Cancel at least 3 to 5 days before your renewal date to be safe. Check your renewal date in your account settings now and plan your cancellation accordingly.

What happens after you cancel DoFasting

Cancelling can feel uncertain, so here's exactly what to expect after you submit your request.

Your access and what you keep

Once you cancel, you retain access to DoFasting until the end of your current billing period. If you paid for a 3-month plan and cancel on day 30, you'll still have access until day 90 (the end of your 3-month cycle). After that date, your access will be removed and you won't be able to log in.

Verification checklist after cancellation

After you've cancelled, complete this checklist to ensure everything has gone through correctly:

• Log back into your account a few hours later and verify that your subscription status shows "Cancelled" or "Inactive"
• Check your email for a cancellation confirmation from DoFasting (check all folders, including spam)
• Note the cancellation date and your final access date in a safe place
• Monitor your bank account or credit card statement for the next 2 to 3 weeks to ensure no charge appears after your cancellation date
• If a charge does appear after your cancellation, contact your bank immediately and dispute the charge as unauthorised
• Keep all confirmation emails and screenshots of your cancelled status for your records

This verification step is essential. Charges do sometimes slip through, and having documentation protects you if you need to dispute them with your bank or escalate to the ACCC.

What to do if DoFasting charges you after cancellation

If you cancelled but a charge still appears on your statement, this is a breach of your consumer rights and you have several options.

Step one: contact DoFasting immediately

Email [email protected] with your cancellation confirmation, the date of the unauthorized charge, and a request for an immediate refund. Give them 5 business days to respond. Be clear and professional, and keep copies of everything you send.

Step two: contact your bank or credit card company

If DoFasting doesn't refund you within 5 days, contact your bank or credit card issuer and report the unauthorized charge. Most banks allow you to dispute charges made after cancellation, and they can recover the money for you. Provide them with your cancellation confirmation email as evidence.

Step three: lodge a complaint with the ACCC

If DoFasting refuses to refund an unauthorised charge and your bank cannot help, you can lodge a formal complaint with the Australian Competition and Consumer Commission. The ACCC takes subscription abuse seriously and can investigate and penalise companies that charge consumers unlawfully. Tocancel recommends documenting every attempt you make to contact DoFasting so you have a clear record to present to the ACCC.

Common reasons people keep or cancel DoFasting

Before you cancel, consider whether DoFasting actually fits your needs or if a small change might make it worth keeping. Here's a balanced view of what users report.

If you're on the fence, pause your subscription for a month if that option is available, or downgrade to a cheaper plan. However, if you've already decided DoFasting isn't right for you, cancelling promptly is the best financial decision.

How tocancel can help you stay on top of your subscriptions

Subscription services like DoFasting are designed to stay on your account quietly, renewing automatically unless you actively cancel. This is why keeping track of your subscriptions matters. Tocancel has helped thousands of Australian consumers cancel unwanted services, recover refunds, and understand their consumer rights. Whether you're cancelling DoFasting or any other subscription, Tocancel provides clear, step-by-step guidance so you avoid costly mistakes.

Visit Tocancel.com to explore cancellation guides for dozens of popular services, understand your rights under Australian law, and find contact details for companies that make refunds difficult. Tocancel empowers you to take control of your spending and ensures you only pay for services you genuinely use and value. If you're unsure whether your cancellation has been processed, Tocancel can help you verify your status and escalate your complaint if the company refuses to cooperate.

Your next steps

Cancel your DoFasting subscription today using the method that matches your purchase platform. Check your email for a confirmation within 24 hours, monitor your bank account for the next three weeks, and keep all documentation. If DoFasting charges you again after you've cancelled, contact your bank immediately and lodge a complaint with the ACCC. You have consumer rights, and Tocancel is here to help you understand and enforce them.

Visit Tocancel.com now for more guides on cancelling other subscriptions, understanding your cooling-off period rights, and protecting yourself from unauthorised charges. Tocancel has helped thousands of consumers recover money, avoid surprise charges, and take control of their subscriptions. Your financial peace of mind starts with knowing exactly how to cancel any service that no longer serves you.