Cancel Dofasting: The Right Way

How to cancel Dofasting and stop unwanted charges in canada

What Dofasting is and why you might want to cancel

Dofasting is a subscription-based app and web platform that helps you track intermittent fasting goals through progress monitoring, meal planning, and personalized coaching. You access it via the Dofasting website or through iOS and Android mobile apps. The service offers subscription tiers ranging from three to twelve months, starting at $32.99 CAD per month, with discounts for longer commitments.

You might be considering cancellation for many reasons: you've achieved your fasting goals, the app no longer fits your routine, unexpected charges appeared on your statement, or you want to try a different platform. Whatever your situation, Tocancel recognizes that ending a subscription should be simple, transparent, and free from barriers. The challenge with Dofasting is that subscriptions live on multiple platforms-the official website, Apple App Store, and Google Play-and each has its own cancellation process.

Why your cancellation request matters

Cancelling a subscription reclaims control over your recurring payments and stops money leaving your account each month. Many Canadians unknowingly continue paying for services they no longer use because automatic renewals quietly continue in the background. The longer you delay cancellation, the greater the risk you'll forget the subscription exists, costing you hundreds of dollars annually.

The platform problem: where you bought determines how you cancel

Dofasting subscriptions operate across three separate payment systems: Dofasting's own website, Apple's App Store, and Google Play. You cannot cancel an App Store subscription directly through the Dofasting website-Apple handles its own billing independently. The same applies to Google Play. Your first step is identifying exactly where you purchased your subscription, because the cancellation method differs significantly for each platform.

Your consumer rights in canada and what automatic renewal laws protect

Canadian consumer protection law gives you substantial rights when dealing with subscription services, often exceeding what a company's terms claim.

What automatic renewal rules require Dofasting to do

Under federal consumer law and provincial statutes across Canada, businesses offering automatic renewals-including Dofasting-must obtain your clear, express consent before charging you. They must also provide advance notice before each renewal, and you must have a simple, straightforward way to cancel. These aren't suggestions; they're legal requirements enforced by consumer protection agencies.

Your legal position: If Dofasting failed to obtain your explicit consent to auto-renew or made cancellation deliberately difficult, you may have grounds to dispute charges and demand refunds. Document your cancellation request by taking screenshots or saving emails-this evidence becomes critical if you file a complaint later.

Cooling-off rights for online subscriptions

Most Canadian provinces grant you a cooling-off period (typically seven to fourteen days) to cancel digital services without reason, provided you haven't fully used them. If you cancel within this window, you're entitled to a full refund. After that period, refunds depend on Dofasting's stated policy or whether the service was defective or misrepresented.

Where to escalate if Dofasting refuses your cancellation

If Dofasting ignores your cancellation request or refuses to refund you, you can file a formal complaint with your provincial consumer protection agency. In Ontario, contact the Ontario Government Consumer Protection line; in British Columbia, reach out to Consumer Protection BC; in Alberta, the Fair Trading Act is enforced by Service Alberta. These agencies take automatic renewal violations seriously and can compel refunds on your behalf. Tocancel has documented cases where consumers succeeded because they submitted evidence of their cancellation attempt and the company's refusal to comply.

Dofasting pricing and subscription tiers

Understanding Dofasting's pricing structure helps you assess whether cancellation is the right choice and strengthens any refund claim.

Monthly recurring charges continue unless you actively cancel before your renewal date. Higher upfront commitments lock you into longer payment terms but offer lower per-month costs. If you've paid for a longer tier and want to cancel, you may be eligible for a pro-rata refund depending on your province's consumer laws.

Common reasons to cancel Dofasting

Identifying your reason for cancellation helps you know whether you have grounds for a refund and strengthens any dispute with Dofasting.

Reasons that strengthen your refund claim

You have stronger grounds for a refund if you cancel because Dofasting misrepresented features, the app consistently malfunctions, you received unexpected charges without consent, or billing occurred outside your cooling-off period without proper notice. These issues violate Canadian consumer protection law, and Tocancel recommends documenting them thoroughly before contacting Dofasting or filing a complaint with your provincial agency.

Reasons that typically don't qualify for refunds

If you cancel simply because you no longer use the app, the subscription doesn't match your expectations (but isn't defective), or your fitness goals changed, refunds are unlikely unless you're within your cooling-off period. Dofasting's cancellation fees and non-refund clauses are usually enforceable for these reasons, though you can still cancel to stop future charges.

How to cancel Dofasting based on your payment platform

Your cancellation method depends entirely on where you purchased your subscription-the Dofasting website, Apple App Store, or Google Play. Follow the steps for your specific platform to avoid delays and ensure your cancellation is processed correctly.

Cancel a Dofasting subscription purchased on the official website

If you subscribed directly through dofasting.com and paid by credit card, follow these steps:

1. Log in to your Dofasting account using your email and password
   • Visit the official Dofasting website
   • Click the account or profile icon in the top right corner
2. Navigate to your subscription or billing settings
   • Look for "Subscription," "Billing," or "My Plan" in the account menu
   • Click to expand your active subscription details
3. Select the option to cancel your subscription
   • Dofasting may ask you why you're cancelling-answer honestly to help improve their service
   • Confirm that you understand charges will stop after your current billing period ends
4. Save or screenshot the cancellation confirmation
   • Dofasting should send a confirmation email within 24 hours
   • If you don't receive it, take a screenshot of the cancellation page as proof
5. Verify that charges stop on your next billing cycle
   • Check your credit card statement 5-7 days after your renewal date
   • If you're still being charged, contact Dofasting support immediately with your cancellation proof

Expected timeline: Cancellation takes effect immediately, but you retain access until the end of your current billing period. Future charges cease after that date.

Cancel a Dofasting subscription purchased on apple app store

App Store subscriptions cannot be cancelled through the Dofasting app or website-you must cancel directly through Apple. Follow these steps on your iPhone, iPad, or Mac:

1. Open the Apple App Store app on your device
   • On iPhone or iPad: tap the App Store icon at the bottom of the screen
   • On Mac: open the App Store application from your Applications folder
2. Tap or click your account icon in the top corner
   • On iPhone: look for your profile picture in the top right
   • On Mac: click the account icon in the top-right window
3. Select "Subscriptions" from the menu
   • You'll see a list of all active subscriptions tied to your Apple ID
   • Find "Dofasting" in the list
4. Tap or click on Dofasting
   • Review your subscription details, renewal date, and price
   • Look for a "Cancel Subscription" or "Edit Subscription" button
5. Confirm the cancellation
   • Apple will ask you to confirm your choice
   • Select "Confirm Cancellation" or similar button
   • You may be offered a discount to stay-decline if you're certain you want to leave
6. Screenshot the cancellation confirmation
   • Apple displays a final confirmation screen-capture this as proof
   • You'll also receive a confirmation email from Apple within minutes

Expected timeline: Cancellation is immediate, and you retain app access until the end of your current billing period. Apple stops charging your payment method after that date.

Cancel a Dofasting subscription purchased on google play

Google Play subscriptions are managed through Google's system, not the Dofasting app. Cancel using these steps on an Android device or via Google Play on the web:

1. Open Google Play on your Android device or go to play.google.com on a web browser
   • On Android: open the Google Play app and tap your profile icon in the top right
   • On web: sign in to your Google account at play.google.com
2. Navigate to your subscriptions
   • On Android: tap "Manage subscriptions" from the menu
   • On web: click "Manage subscriptions" in the left navigation panel
3. Find Dofasting in your active subscriptions list
   • Scroll through all active subscriptions until you locate Dofasting
   • Tap or click on it to open the subscription details page
4. Select "Cancel subscription"
   • Google displays your renewal date and next charge amount
   • Confirm that you want to proceed with cancellation
5. Complete the cancellation process
   • Google may ask why you're cancelling-provide feedback if you wish
   • Tap or click "Cancel subscription" again to finalize
6. Save confirmation details
   • Screenshot the confirmation page showing cancellation is complete
   • Check your email for a Google Play confirmation within minutes

Expected timeline: Your cancellation takes effect immediately, and you keep app access through the end of your current billing cycle. Charges stop after your next scheduled renewal date.

Refunds and what you're entitled to receive

Refund eligibility depends on how long you've had the subscription, your reason for cancelling, and your province's consumer protection laws.

Within the cooling-off period (7-14 days)

If you cancel within seven to fourteen days of purchase (the timeline varies by province), you're generally entitled to a full refund of what you paid, regardless of how much you've used Dofasting. This cooling-off period exists to protect consumers who change their minds about digital purchases. Tocancel advises acting quickly if you're within this window-contact Dofasting support with your cancellation request and reference your province's consumer protection cooling-off rules.

After the cooling-off period: refund chances decrease

Once you're outside the cooling-off window, Dofasting's refund policy determines your eligibility. Many subscription apps offer no refunds for cancellations, only a cessation of future charges. However, if you can prove the service was faulty, didn't deliver as promised, or you were charged without proper consent, you retain grounds to dispute the charge through your credit card company or your provincial consumer protection agency. Tocancel has helped consumers recover funds by demonstrating that automatic renewal occurred without clear consent.

Disputing charges if Dofasting refuses a refund

If Dofasting denies your refund request and you believe the charge was unauthorized or the service violated consumer law, you have options: contact your credit card issuer and initiate a chargeback dispute, file a complaint with your provincial consumer protection office, or pursue a small claims court action if the amount justifies it. Document everything-your cancellation request, Dofasting's response (or lack thereof), dates, and the reason you believe the charge was unfair.

Common mistakes that delay or block your cancellation

Cancelling a subscription can be frustrating, especially when companies make the process deliberately unclear. Avoid these common pitfalls to ensure your cancellation goes through smoothly.

Confusing app deletion with subscription cancellation

Deleting the Dofasting app from your phone does not cancel your subscription-charges continue because the subscription exists in your account, not on the app itself. You must explicitly cancel the subscription through your account settings, the App Store, or Google Play before deleting the app. Many people make this mistake and are shocked to see charges continue weeks later. Tocancel recommends always cancelling the subscription first, then deleting the app if you wish.

Missing your renewal date

If you intend to cancel but delay past your renewal date, Dofasting charges you for another billing period. You then have to request a refund for that unwanted charge, which may be denied depending on your province's rules. Set a phone reminder three days before your renewal date so you have time to cancel without rushing.

Cancelling through the wrong platform

If you bought your subscription on Apple App Store but try to cancel through the Dofasting website, the cancellation won't work-your money is tied to Apple, not Dofasting directly. Always cancel through the same platform where you purchased. Tocancel's cancellation guides emphasize platform matching because this is one of the most common reasons cancellations fail.

Not saving your cancellation confirmation

After you cancel, always screenshot the confirmation screen and save any confirmation email. If Dofasting claims they never received your cancellation request, your proof becomes essential. Without documentation, you'll struggle to dispute unauthorized charges or file a consumer complaint.

What happens after you cancel Dofasting

Cancelling a subscription triggers a series of events-understanding what to expect helps you spot if something goes wrong.

Your app access during the rest of your billing period

After cancellation, you retain full access to Dofasting until the end of your current billing period. If your renewal date is thirty days away, you have thirty days of full service. This means you don't lose anything by cancelling early-you simply stop paying after your current period expires. Many people delay cancellation thinking they'll lose immediate access, but that's not how subscriptions work.

Access cuts off on your renewal date

On the day your subscription would have renewed, Dofasting removes your premium features and access. The app may remain on your phone, but it reverts to free-tier functionality (if available) or becomes unusable. At this same moment, your payment method is no longer charged. Verify your credit card statement five to seven days after your renewal date to confirm charges have stopped.

Data and account information after cancellation

Cancelling your subscription doesn't delete your account or personal data. Dofasting retains your profile, fitness history, and preferences. If you want all your data removed, you must request account deletion separately from cancellation. This is a separate process that varies by company, so Tocancel recommends checking Dofasting's privacy policy or contacting their support team if data deletion matters to you.

Pricing comparison: is Dofasting worth keeping

Deciding whether to cancel often comes down to comparing Dofasting's value against alternatives and your actual usage.

If you're paying $32.99 per month and rarely open the app, alternatives like Strong Habit or LIFE Fasting Tracker offer similar features at lower cost. Tocancel advises comparing actual value against what you spend to determine whether cancellation makes financial sense.

How to avoid re-subscribing by accident

After you cancel, take steps to prevent accidentally restarting a subscription.

Remove saved payment methods

Delete your credit card or payment information from the Dofasting website and your App Store or Google Play account if you don't plan to use these services again. This prevents one-click re-subscription if you change your mind and open the app months later.

Unsubscribe from Dofasting marketing emails

Dofasting will likely email you with "come back" offers and discounts after cancellation. Unsubscribe from these emails to avoid temptation. You'll find an unsubscribe link at the bottom of every marketing email.

Delete the app if you don't plan to return

Removing Dofasting from your phone eliminates the temptation to reactivate it and provides a clean break. Just remember: delete the app after you cancel the subscription, not before.

Document your cancellation and protect yourself

Strong documentation becomes your shield if Dofasting claims you never cancelled or refuses to stop charging you.

What to save immediately after cancellation

Take screenshots of the cancellation confirmation screen and save the confirmation email from Apple, Google, or Dofasting. Include date and time stamps in your documentation. Store these files in a folder labeled "Dofasting Cancellation" on your computer or cloud storage for easy retrieval.

Monitor your statements for weeks

Check your credit card or bank statement every few days for at least two weeks after your renewal date. If an unexpected Dofasting charge appears, contact your bank immediately and reference your cancellation proof. The faster you dispute it, the faster you recover your money. Tocancel advises setting a calendar reminder for one week after your expected renewal date to check your statements.

File a complaint if unauthorized charges persist

If Dofasting continues charging you after you've cancelled and the company ignores your refund request, file a complaint with your provincial consumer protection agency. In Ontario, contact the Consumer Protection Office; in British Columbia, reach Consumer Protection BC; in Alberta, contact Service Alberta. Provide your cancellation evidence and all charge documentation. These agencies have the power to compel refunds and can launch investigations into the company's billing practices.

Escalation: what to do if Dofasting won't honour your cancellation

If you've cancelled, charges continue, and Dofasting ignores your refund requests, you have formal remedies available under Canadian law.

Contact Dofasting support with evidence

Send a formal email to Dofasting's customer support team with screenshots of your cancellation confirmation and evidence of unauthorized charges. Keep your tone professional and factual. Dofasting must respond to cancellation requests-if they don't acknowledge your email within seven business days, escalate to your provincial agency.

File a complaint with your provincial consumer protection office

Each province enforces consumer protection laws through different agencies. File a detailed complaint including dates, amounts, your cancellation attempts, and Dofasting's non-response. These agencies can freeze company accounts, compel refunds, and impose penalties for automatic renewal violations. Tocancel has seen successful resolutions when consumers submitted clear, organized evidence of their cancellation request and the company's refusal to comply.

Initiate a credit card chargeback

Contact your credit card issuer and dispute the charges as "unauthorized" or "service not rendered as agreed." Provide your cancellation proof and explain that Dofasting continued charging after you cancelled. Credit card companies side with consumers on automatic renewal disputes roughly 70% of the time when documentation is strong. This process takes four to eight weeks but often results in a full refund.

Consider small claims court for amounts under $30,000

If Dofasting owes you several months of disputed charges, small claims court becomes an option in most provinces. Court costs are low, you don't need a lawyer, and Dofasting often settles rather than defend themselves. Tocancel recommends this route only for amounts over $500 and when other remedies have failed, but it's a real power you hold as a consumer.

Final checklist before you cancel

Use this checklist to ensure your cancellation goes smoothly and you're protected if issues arise.

Consumer protection resources in canada

You're not alone in cancelling-use these government resources to enforce your rights.

Federal and provincial enforcement bodies

Canada's Competition Act and provincial consumer protection laws are enforced by multiple agencies depending on your location. The Competition Bureau handles national scams and misleading advertising; your provincial consumer office handles automatic renewal violations and billing disputes. Tocancel recommends contacting your provincial office first because they move faster on individual complaints than federal agencies.

Ontario: ontario government consumer protection office

File complaints online at ontario.ca/consumer or call 1-800-889-9768. Include your cancellation request, Dofasting's response, and all charge details.

British columbia: consumer protection BC

Submit complaints at consumerprotectionbc.ca or call 1-888-564-9963. BC aggressively pursues automatic renewal violations.

Alberta: service alberta fair trading

File complaints through alberta.ca or call 780-427-2779. Alberta's Fair Trading Act includes specific protections for automatic renewal services.

Other provinces

Check your provincial government website for consumer protection contact information. Every province has an office ready to help you recover unauthorized charges.

Contact information for cancellation

If Dofasting doesn't provide a cancellation option in your account, send a formal cancellation letter to their correspondence address via registered mail to ensure delivery confirmation.

Correspondence address for cancellation requests:

Dofasting Customer Service
[Note: Specific mailing address should be obtained from official Dofasting contact page or terms of service. If unavailable, contact via email [email protected] or submit cancellation through your account settings.]

Include your full name, email, account details, and a clear statement: "I request cancellation of my Dofasting subscription effective immediately. Please confirm this cancellation in writing within seven business days." Send via registered mail and keep the receipt proving delivery.

Conclusion: take control of your subscriptions today

Cancelling Dofasting is your right, and Canadian law is on your side if the company resists. You've learned your platforms, your cancellation methods, your consumer rights, and the escalation steps if anything goes wrong. The most important action is documenting your cancellation-screenshots and email confirmations protect you from future unauthorized charges.

Whether you're cancelling because Dofasting no longer fits your lifestyle, unexpected charges surprised you, or you've found a better alternative, act quickly to avoid paying for another renewal period you don't want. Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover funds from companies that ignored their cancellation requests. Your provincial consumer protection agency is ready to support you if Dofasting refuses to comply. Take action today: identify your platform, follow the steps for your specific system, and save your cancellation proof. The money you save is yours to keep.