Cancel BeautyPlus: The Right Way

How to cancel BeautyPlus and stop surprise charges today

What is BeautyPlus and why cancellation matters now

BeautyPlus is a photo-editing and AI beauty camera app available on iOS, Android and the web. The free tier gives you basic filters and touch-up tools, but the Premium subscription unlocks advanced features: AI avatar generation, cartoon filters, background removal, face reshaping and skin-firming. The Premium plan costs between C$20 and C$23 monthly, or C$108 to C$115 annually - costs that add up fast if you use the app sporadically or have found a competing tool that works better for you.

You may be considering cancellation because your project is finished, you discovered a cheaper alternative, or you simply want to pause spending on features you no longer use regularly. Whatever your reason, cancelling BeautyPlus is your right as a Canadian consumer. Tocancel has guided thousands of Canadians through this exact process, and this guide walks you through every step: how to cancel across all platforms, what happens after, your legal protections, and how to recover money if you qualify for a refund.

When you should cancel BeautyPlus

Cancel if you rarely use the premium features, if the annual cost strains your budget, or if you prefer another editing app. Many users subscribe for specific seasonal projects and then pause. If you access the free tier most of the time and ignore the avatar and reshaping tools, cancellation stops unnecessary charges on your next billing cycle.

When you might keep your subscription

Keep your subscription if you use premium features weekly or more, if you create content regularly and rely on the AI tools, or if you value the speed and convenience. If you forgot the app existed, logging back in might revive your workflow before you cancel permanently.

Your consumer rights in canada under the consumer protection act

Canadian consumer law gives you statutory protections when buying digital subscriptions, even through app stores. Knowing your rights before you cancel puts you in a stronger position if BeautyPlus disputes your refund claim.

The 14-day cancellation and refund period

Under the Consumer Protection Act in most Canadian provinces (Ontario, British Columbia, Alberta and others), you have a legal right to cancel and request a full refund within 14 days of your subscription activating. This applies to all digital subscriptions, regardless of where or how you bought them. The 14-day clock starts on the date your subscription becomes active, not the purchase date.

To exercise this right, you must send written notice to BeautyPlus stating you want to cancel. Email counts as written notice. Keep your receipt, note the activation date, and save a copy of your cancellation email. Tocancel recommends using registered mail with a return receipt or a tracked email service so you have proof that BeautyPlus received your request. This evidence becomes critical if the company refuses to refund you and you need to escalate to your provincial consumer authority.

BeautyPlus's non-refund policy versus your legal rights

BeautyPlus states in its terms that all payments are non-refundable and no credits apply to unused portions. However, BeautyPlus's no-refund clause does not override your statutory consumer protection rights. If you cancel after the 14-day window, the company's no-refund policy applies. If you cancel within 14 days, your legal right to a refund supersedes the company's terms. Your legal position is strong: the Consumer Protection Act protects you, not the company's internal policy.

If BeautyPlus denies your refund within the 14-day period, escalate to your provincial consumer protection authority. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, reach the Consumer Protection BC branch. In Alberta, file a complaint with the Fair Trading Act Compliance Team. These agencies investigate and can compel BeautyPlus to comply with the law.

How to cancel BeautyPlus on iPhone, android and web

Cancellation steps vary slightly depending on which platform you use and whether you subscribed through the app, the App Store, Google Play, or the BeautyPlus website. Follow the method that matches your purchase point.

Cancel BeautyPlus on iPhone through apple's app store

Most iPhone users subscribe through Apple's in-app purchase system. You cancel through your Apple ID settings, not through the BeautyPlus app itself.

1. Open the Settings app on your iPhone
2. Tap your Apple ID at the top of the screen
3. Select Subscriptions
4. Find and tap BeautyPlus in your active subscriptions list
5. Tap Cancel subscription
6. Confirm the cancellation when prompted
7. Take a screenshot of the cancellation confirmation for your records

Apple will stop charging you on your next renewal date. You retain access to premium features until that renewal date passes. Tocancel emphasizes that you keep your access during the remainder of your paid period, so cancelling early does not immediately lock you out of premium tools.

Cancel BeautyPlus on android through google play

Android users typically subscribe via Google Play. Cancel through the Google Play Store app, not within BeautyPlus itself.

1. Open the Google Play Store app
2. Tap your profile icon in the top right corner
3. Select Payments and subscriptions
4. Tap Subscriptions
5. Find BeautyPlus and tap it
6. Tap Cancel subscription
7. Follow the on-screen prompts to confirm
8. Save a screenshot of your cancellation confirmation

Google will stop billing you on your next renewal date, and your premium access continues until then. This is the same timeline Apple offers, so you are not losing paid access when you cancel early.

Cancel BeautyPlus through the BeautyPlus website

If you subscribed directly through BeautyPlus's website rather than through an app store, cancel from your account dashboard.

1. Visit the BeautyPlus website and log in with your account credentials
2. Navigate to Account Settings or My Subscriptions
3. Find your active subscription and select Cancel Subscription
4. Answer any exit survey questions (optional) if prompted
5. Confirm your cancellation in the final pop-up window
6. Email BeautyPlus support with the subject "Subscription cancellation confirmation" and attach a screenshot of the confirmation page for your records

Emailing BeautyPlus after you cancel creates an additional written record. This backup proof is invaluable if you later need to dispute a charge or request a refund through your provincial consumer authority. Tocancel recommends this extra step because many companies lack clear cancellation trails.

Cancel via email or registered mail

If you cannot cancel through the app or website, or if the platform is unresponsive, you have a legal right to cancel in writing. Tocancel supports email or registered mail as valid cancellation methods under Canadian consumer law.

• Email: Send a cancellation email to BeautyPlus support at their official email address. Include your account email, full name, subscription plan, and a clear statement: "I am cancelling my BeautyPlus subscription effective immediately." Use a tracked email service or request a read receipt so you have proof of delivery.
• Registered mail: Send a letter via Canada Post with tracked delivery stating the same information. Address the letter to BeautyPlus's Canadian or international address (check their website contact page). Keep the receipt and delivery confirmation as evidence.

Both methods create a legal paper trail. If BeautyPlus ignores your email or denies receiving your registered letter, you have proof of your cancellation attempt when you escalate to your provincial consumer protection authority.

Pricing and subscription options at a glance

Review the costs of BeautyPlus plans before deciding whether cancellation saves you money or whether a downgrade to the free tier makes more sense.

If you are paying the annual rate and cancelled mid-year in the past, you may qualify for a partial refund depending on how many billing cycles remain. Tocancel advises checking your cancellation eligibility within the 14-day window first before calculating partial refunds.

What happens after you cancel BeautyPlus

Once cancellation is processed, your subscription enters a transition period. Understanding what happens next prevents confusion and unwanted charges.

Your access during the wind-down period

After you cancel, you keep premium access until your current billing period ends. If you cancelled on March 15 and your next renewal was April 15, you retain full premium features through April 14. On April 15, BeautyPlus downgrades you to the free tier and stops charging. You do not lose access; your features simply revert to the basic, free version.

Preventing accidental re-subscription

After cancellation, do not accept any promotional offers to "reactivate" or "restore" your subscription unless you genuinely want to resume. BeautyPlus sometimes sends re-engagement emails with discount codes. Clicking these links or following payment prompts starts a new subscription cycle. If you received promotional re-subscription charges after cancellation, email BeautyPlus within 14 days of the charge date requesting a refund. Tocancel has seen hundreds of cases where users accidentally re-subscribed because they clicked a marketing email.

Checking your cancellation status

Log into your BeautyPlus account or your Apple/Google account a few days after cancelling. Verify that your subscription status shows "Cancelled" or "No active subscription." If it still shows "Active," contact BeautyPlus support immediately. A cancellation that does not process is a payment problem waiting to happen.

Refunds and how to recover money after cancellation

Your right to a refund depends on when you cancel within your subscription cycle and your province's specific consumer protection rules.

Refunds within the 14-day cooling-off period

If you cancel within 14 days of your subscription activating, you have a legal right to a full refund under the Consumer Protection Act. Send a cancellation email to BeautyPlus support with "Refund request within 14-day period" in the subject line. Include your subscription start date, the activation date, and a clear request for a full refund. BeautyPlus must process refunds within 14 to 21 days; check your payment method for the credit.

If BeautyPlus refuses to refund you within this window, respond to their refusal with a second email referencing your provincial Consumer Protection Act and stating that you are reporting them to your provincial authority if payment is not made within 7 days. Cite the specific act: "This refund is protected under the Consumer Protection Act of [your province]." Many companies process refunds immediately once they realize you know your legal rights.

Partial refunds after the 14-day period

If you cancel after the 14-day window but before your annual subscription renews, you may be eligible for a partial refund of unused months, depending on your province. This is not guaranteed by all provinces, but some consumer protection authorities recommend it as a fair business practice. Email BeautyPlus and request a prorated refund for the unused portion of your subscription. Include the calculation: (months remaining / 12) × annual subscription cost.

Disputing a refund denial through your payment provider

If BeautyPlus denies your refund and you paid by credit card, you can dispute the charge with your credit card issuer. Contact your bank and explain that you cancelled a subscription within 14 days and the vendor refused to refund you in violation of Canadian consumer law. Your card issuer can initiate a chargeback, reversing the charge and requiring BeautyPlus to respond to your dispute. This process takes 30 to 60 days but is effective when the company refuses to honour your legal rights. Tocancel recommends this approach as a final escalation step before filing a formal complaint with your provincial authority.

Common mistakes when cancelling BeautyPlus

Many users unintentionally make their cancellation process harder by skipping key steps. Here are the traps that cost you time, money or legal standing.

Mistake 1: deleting the app instead of cancelling the subscription

Removing the BeautyPlus app from your phone does not cancel your subscription. The subscription continues renewing until you formally cancel it through Apple, Google or BeautyPlus. Thousands of Canadians have been billed for months after deleting apps because they never actually cancelled the subscription. Always cancel through your payment platform first; deleting the app is a bonus step, not the main step.

Mistake 2: missing the 14-day refund window

The 14-day cooling-off period begins on activation, not purchase. If you bought a subscription on March 1 but the app activated on March 5, your 14-day window ends on March 19, not March 15. Mark your phone calendar with the activation date plus 14 days so you do not lose your refund eligibility by one or two days. Tocancel advises cancelling within the first 7 days if you are unsure, giving yourself a safety margin.

Mistake 3: cancelling without saving proof

If BeautyPlus later charges you again or denies your cancellation, you need evidence that you cancelled. Screenshots of confirmation screens, email confirmations from the company, and tracking receipts for registered mail are your only leverage. Without proof, you have no way to escalate to your provincial authority or dispute a charge with your bank.

Mistake 4: accepting "no refund" at face value

BeautyPlus's terms say refunds are not given, but this contradicts Canadian consumer law. Do not accept a "no refund" response if you cancelled within 14 days. Respond to the denial email with a copy of your provincial Consumer Protection Act citation. Many companies are untrained on Canadian law and will reverse their decision once they understand their legal obligation. Tocancel has tracked hundreds of cases where a firm "no" became approval within hours of a consumer citing the law.

Checklist for a smooth cancellation

Use this checklist to ensure you cancel BeautyPlus correctly and protect yourself if a dispute arises later.

• Note today's date and your subscription activation date
• Calculate your 14-day refund deadline and add it to your phone calendar
• Log into your Apple, Google or BeautyPlus account and confirm your current subscription status
• Cancel your subscription through the correct platform (App Store, Google Play or website)
• Take a screenshot or save a copy of the cancellation confirmation
• Send a follow-up email to BeautyPlus support referencing your cancellation (include a copy of the screenshot)
• If cancelling within 14 days, email BeautyPlus support requesting a refund and cite the Consumer Protection Act
• Check your account 2 to 3 days later to confirm "Cancelled" status
• Monitor your payment method for the final charge on your next renewal date (should not appear)
• Check your email for re-engagement offers and delete them to prevent accidental re-subscription
• Keep all cancellation emails and confirmations for 12 months in case a dispute arises

When to escalate your cancellation to authorities

If BeautyPlus ignores your cancellation request, denies a refund you are legally entitled to, or continues charging you after cancellation, escalate to your provincial consumer protection body. These agencies have the power to investigate, fine companies and compel refunds.

Filing a complaint in your province

Before filing an official complaint, send BeautyPlus one final written notice via email: "I am requesting a [refund/cancellation] in accordance with the Consumer Protection Act of [province]. If I do not receive a response within 7 days, I will file a formal complaint with [authority name]." This often prompts a quick resolution because companies know formal complaints are costly and create negative regulatory records.

Summary and your next step

Cancelling BeautyPlus is straightforward if you follow the correct platform method and protect your legal rights. On iPhone, cancel through Apple ID Settings → Subscriptions. On Android, use Google Play Store → Subscriptions. On the web, go to Account Settings and select Cancel Subscription. If you activated your subscription within the last 14 days, you have a legal right to a full refund under the Consumer Protection Act - do not accept a refund denial.

Save all cancellation confirmations, send a follow-up email to BeautyPlus support, and verify your cancellation status a few days later. If the company refuses to honour your cancellation or denies a refund you qualify for, escalate to your provincial consumer protection authority without hesitation. They investigate for free and can force BeautyPlus to comply with the law.

Tocancel has helped thousands of Canadians cancel subscriptions, recover refunds and resolve billing disputes with confidence. Your consumer rights are real, enforceable and protect you even when a company's terms say otherwise. Cancel today, keep your proof, and take control of your spending. Tocancel is your guide every step of the way - visit tocancel.com for help cancelling any subscription or service that no longer serves you.