Cancel Bodyfast: The Right Way

How to cancel Bodyfast and stop recurring charges in canada

What Bodyfast is and why you might want to cancel

Bodyfast is a mobile app and web platform designed to guide you through intermittent fasting routines with personalized coaching, meal tracking, recipe libraries and fasting timers. The service runs on iOS, Android and web browsers, offering weekly and annual subscription tiers to unlock premium features. Many Canadians rely on Bodyfast to structure their fasting schedules, but if the program no longer aligns with your lifestyle or budget, you can cancel straightforwardly once you understand the right process. At Tocancel, we help thousands of Canadians navigate subscription cancellations each month, and Bodyfast is one of the clearer platforms to exit from when you follow the correct channel.

Common reasons to cancel Bodyfast

You might cancel because the app's coaching doesn't match your health goals, recurring charges strain your budget, you've reached your fitness targets, or you've found a competing fasting app that works better for you. Some users cancel after the free trial ends and premium features feel unnecessary. Others discover that personalized plans don't deliver the results they expected. Whatever your reason, your right to cancel remains protected without friction or hidden penalties, and Tocancel stands with you through the process.

Should you cancel or explore other options first

Before you commit to cancellation, consider whether you've fully explored all features included in your current plan. The annual subscription at $69.99 per year offers better value than the weekly coaching plan at $1.35 per week if you plan to stay longer than 52 weeks. If cost concerns you most, downgrading to a free account while keeping basic fasting tracking might serve as a middle ground. However, if you've decided to leave, Tocancel's guidance ensures you cancel properly and avoid surprise charges going forward.

Your canadian consumer rights and protections

Canadian consumer protection law grants you specific rights when cancelling digital subscriptions, though these vary by province.

Consumer protection rights under federal and provincial law

The federal Competition Act and provincial consumer protection statutes (such as Ontario's Consumer Protection Act or British Columbia's Consumer Protection Act) give you the right to cancel most online contracts within a reasonable timeframe, often 14 calendar days from the purchase date or contract start. Digital content and automatic-renewal subscriptions may sometimes be exempt from cooling-off periods depending on your province's specific rules and how Bodyfast classifies their service in their terms. If you purchased through the Apple App Store or Google Play Store, those platforms' consumer protections may supersede Bodyfast's direct policies. Your legal position is straightforward: you can cancel, and you should not face penalties for exercising this right. Tocancel recommends reviewing your province's consumer protection office website (often listed under "Consumer Protection" in your provincial government portal) to confirm your exact rights before contacting Bodyfast support.

What to do if Bodyfast refuses to cancel or refund

If Bodyfast's support team denies your refund request or continues to charge you after you've cancelled, escalate your complaint to your province's consumer protection authority. Most provinces operate a dedicated complaints division that investigates unfair billing practices at no cost to you. Ontario residents can file with the Ministry of the Attorney General's Consumer Protection Office, while BC residents can contact the Office of the Superintendent of Financial Institutions. Alberta consumers can reach the Fair Trading Act division, and Quebec residents can contact the Office of the Protecteur du consommateur. Document all communication with Bodyfast, including dates, email addresses and support ticket numbers, then provide this evidence when you file a formal complaint. Tocancel has supported consumers in recovering hundreds of dollars through formal complaints when companies ignored direct cancellation requests.

How to cancel Bodyfast across all platforms

Bodyfast offers multiple cancellation pathways depending on where and how you subscribed.

Cancel via the Bodyfast app or website

If you subscribed directly through Bodyfast's platform, follow these steps to cancel your subscription:

1. Open the Bodyfast app on your mobile device or visit the Bodyfast website on your browser and log in with your account credentials.
2. Navigate to your account settings or profile menu, typically found in the upper-right corner or through a dedicated settings icon.
3. Look for a section labeled "Subscription", "Billing", "Payments" or "My Plan".
4. Select the option to manage or view your subscription details.
5. Tap or click on "Cancel Subscription" or "Downgrade to Free Account".
6. Bodyfast may display a retention offer or survey asking why you're leaving. You may skip this or complete it, depending on your preference.
7. Confirm your cancellation when prompted. You should receive an immediate confirmation message on screen.
8. Check your email for a cancellation confirmation from Bodyfast within 24 hours. Save this email as proof of cancellation.

Cancelling directly through Bodyfast typically takes effect immediately, and your access to premium features stops at that moment, though you may retain access until the end of your current billing cycle depending on Bodyfast's policy.

Cancel via apple app store (iOS)

If you subscribed through the Apple App Store, Apple manages your subscription and billing. Follow these steps to cancel:

1. On your iPhone or iPad, open the Settings app.
2. Tap on your Apple ID name at the top of the screen, then select "Subscriptions".
3. Find Bodyfast in your active subscriptions list.
4. Tap on Bodyfast to open your subscription details.
5. Select "Cancel Subscription" at the bottom of the screen.
6. Choose your reason for cancelling (optional), then confirm the cancellation.
7. Apple will send you an immediate confirmation email. Your access continues until your current billing cycle ends.

Cancelling through Apple App Store is legally binding and Apple's consumer protections apply to your transaction, which may offer additional refund protections beyond Bodyfast's direct policies.

Cancel via google play store (Android)

If you subscribed through the Google Play Store, Google handles your subscription management. Follow these steps:

1. On your Android device, open the Google Play Store app.
2. Tap your profile icon in the upper-right corner, then select "Manage subscriptions".
3. Find and tap on Bodyfast in your list of active subscriptions.
4. Select "Cancel Subscription".
5. Choose a reason for cancellation if prompted, then confirm.
6. Google will send an immediate confirmation email. Your premium access continues until the end of your current billing period.

Google Play Store cancellations are enforceable and Google's consumer policies protect your right to cancel without penalty or reactivation charges.

Cancel by registered mail (if direct cancellation fails)

If Bodyfast does not provide a direct cancellation option or your attempt through the app or app store fails, you have the right to cancel by registered mail. Send a written cancellation request to Bodyfast's registered business address. You should include your full name, email address, account number (if available), subscription type, and a clear statement that you wish to cancel your subscription immediately. Send this letter by registered mail with signature confirmation (raccomandata A/R or equivalent in Canada, such as Canada Post's Xpresspost Signature or Registered Mail). This creates a paper trail and legal proof of your cancellation request. Keep a copy of your letter and the Canada Post receipt for your records. Bodyfast must respond within 14 business days and cease billing within one full billing cycle.

Refunds, billing cycles and what happens next

Understanding refund timelines and post-cancellation billing ensures you avoid surprise charges.

Refund eligibility and timeline

Refunds depend on when you cancel relative to your billing cycle and your subscription type. If you cancel within 14 days of your initial purchase (the statutory cooling-off period in most Canadian provinces), you are entitled to a full refund. If you cancel after the 14-day window, whether you receive a refund depends on Bodyfast's refund policy and any provincial overrides. Many digital subscription providers do not refund prorated portions of already-billed time, but some do under specific provincial consumer protection rules. Ontario and BC have stricter rules on automatic-renewal charges, requiring companies to obtain explicit consent and to offer easy cancellation. When you cancel, your premium features typically stop immediately, but your account may remain accessible until your current billing cycle completes. Check your cancellation confirmation email for Bodyfast's specific refund terms and any remaining access dates. If Bodyfast owes you a refund and does not process it within 30 days of your cancellation request, contact your provincial consumer protection office or your credit card company to dispute the charge.

What happens to your account and data after cancellation

Once you cancel, your Bodyfast account transitions to a free tier if one is available, meaning you retain access to basic fasting tracking without premium features like personalized coaching and recipe libraries. Your historical data, fasting logs and progress reports typically remain in your account, allowing you to review past records. However, Bodyfast may delete your account entirely after a set period of inactivity (commonly 12 months), so if you want to preserve your data, download or export it before cancellation. You will not be charged after your cancellation takes effect, but confirm this by checking your credit card or bank statement for the next two billing cycles. If unexpected charges appear after cancellation, report them immediately to Tocancel or your provincial consumer protection authority, as this indicates a billing error that must be corrected.

Pricing comparison and subscription tiers

Understanding Bodyfast's pricing structure helps you decide whether to cancel or downgrade.

If cost is your primary concern, downgrading to the free account preserves your ability to track fasting without ongoing charges. The annual subscription offers the best value per month if you plan to use Bodyfast for a full year or longer. The weekly plan suits those testing the service short-term.

Common mistakes when cancelling Bodyfast

Many users believe they've cancelled only to discover surprise charges weeks later. Here are the pitfalls Tocancel sees most often.

Mistake 1: closing the app without confirming cancellation

Simply deleting the Bodyfast app from your phone does not cancel your subscription. Many users assume that uninstalling the app stops all charges, but your subscription persists in Bodyfast's billing system. You must explicitly cancel through settings or your account page. Always wait for an on-screen confirmation message and a follow-up email before considering yourself cancelled.

Mistake 2: not checking your billing statement after cancellation

After you cancel, monitor your credit card or bank statement for two full billing cycles to ensure no additional charges appear. Bodyfast should stop billing immediately upon cancellation, but if you notice a charge after your cancellation confirmation date, contact Bodyfast support and your provincial consumer protection office. Tocancel recommends saving your cancellation confirmation email and taking a screenshot of the cancellation confirmation screen for evidence.

Mistake 3: assuming app store cancellation is instant

When you cancel through Apple App Store or Google Play Store, the cancellation takes effect at the end of your current billing cycle, not immediately. If you billed today and you cancel tomorrow, you typically retain access until the next billing date. This is standard practice, but many users believe they've lost access prematurely. Confirm your end date in the app store subscription settings before cancelling if you need immediate termination.

Mistake 4: not keeping proof of cancellation

If Bodyfast continues to charge you after you've cancelled, you need evidence of your cancellation request. Save all confirmation emails, screenshots of cancellation screens, and support ticket numbers. Without this proof, disputing the charge with your bank becomes difficult. Tocancel advises taking screenshots of every cancellation confirmation screen and forwarding the confirmation email to yourself as a backup.

Protecting yourself after cancellation

Cancellation doesn't end your responsibility to monitor your accounts, but a few proactive steps ensure peace of mind.

Review your next statement and report errors

Check your credit card or bank statement one week after your cancellation date to confirm that no new Bodyfast charge appears. If a charge does appear and your cancellation was confirmed more than 7 days prior, contact Bodyfast support immediately with your confirmation details. If Bodyfast does not refund the erroneous charge within 10 business days, file a dispute with your bank or credit card company using your cancellation confirmation as supporting evidence. Your bank can reverse the charge if you provide proof that you cancelled and were billed thereafter.

Unsubscribe from Bodyfast marketing emails

After cancellation, Bodyfast may continue sending promotional emails or re-engagement offers. Open any email from Bodyfast and click "Unsubscribe" at the bottom to remove yourself from their mailing list. This also confirms that you remain off their active subscriber list and won't receive surprise reactivation requests.

Opt out of Bodyfast reactivation offers

Some services send reactivation offers with a one-click "return to subscription" link. Ignore these or delete them immediately to avoid accidentally resubscribing. If you do receive a reactivation charge, treat it as an unauthorized renewal and dispute it with your bank, citing your prior cancellation. Tocancel supports your right to be left alone after cancellation, and unauthorized reactivation is a breach of consumer protection law in most Canadian provinces.

Comparing Bodyfast to similar fasting apps

If you're considering cancelling because you've found a better alternative, this comparison table shows how Bodyfast stacks against competing platforms.

Bodyfast remains one of the most affordable options with strong coaching and recipe features. If cost drives your cancellation, check whether these alternatives offer better value for your budget and health goals.

Contacting Bodyfast and filing complaints

If Bodyfast fails to honour your cancellation or continues billing you, you have multiple escalation pathways.

Bodyfast customer support channels

Contact Bodyfast directly through the in-app support feature or email their support team (email address typically listed in the app's settings or on their website's contact page). Provide your account information, cancellation request date, and any confirmation numbers. Allow 5 to 10 business days for a response. If you subscribed through Apple App Store or Google Play Store, you can also contact those platforms' support teams directly, as they manage billing and can process refunds independently of Bodyfast. App store support typically responds within 3 to 5 business days.

Escalate to your provincial consumer protection authority

If Bodyfast does not respond within 14 days or refuses to honour your cancellation, file a formal complaint with your provincial consumer protection office at no cost to you. Each province operates a dedicated consumer protection agency:

• Ontario: Ministry of the Attorney General's Consumer Protection Office
• British Columbia: Office of the Superintendent of Financial Institutions and Competition Bureau
• Alberta: Fair Trading Act division of Service Alberta
• Quebec: Office of the Protecteur du consommateur
• Canada (federal): Competition Bureau for unfair billing practices

Include your cancellation confirmation, all communication with Bodyfast, and a summary of the charges you dispute. These agencies investigate at no cost and can compel Bodyfast to refund you if they find evidence of violation.

Dispute the charge with your bank or credit card company

If Bodyfast continues billing you after cancellation, contact your bank or credit card issuer and request a chargeback or dispute. Provide your cancellation confirmation, the erroneous charges, and dates. Your bank can reverse the charge within 30 to 90 days. This action is separate from consumer protection complaints but often works faster when Bodyfast fails to respond directly.

Checklist before and after your Bodyfast cancellation

Use this checklist to ensure you cancel properly and avoid post-cancellation surprises.

Your next steps: cancel Bodyfast with confidence

Cancelling Bodyfast is a straightforward process when you follow the correct pathway and document your cancellation thoroughly. Whether you cancel through the app, your app store account, or registered mail, your consumer rights protect you from unexpected charges and ensure your cancellation is honoured. Start by identifying where you subscribed (directly with Bodyfast, Apple App Store, or Google Play Store), then follow the relevant cancellation steps outlined in this guide. Save your confirmation email and monitor your billing statement for the next two cycles. If Bodyfast refuses to cancel or continues billing you, escalate to your provincial consumer protection authority, which will investigate at no cost to you. Tocancel has helped thousands of Canadian consumers cancel subscriptions and recover overcharged fees by asserting their rights clearly and documenting every step. Visit Tocancel.com for additional cancellation guides, service reviews, and consumer protection resources tailored to your province. Your decision to cancel is valid, and you deserve a seamless, penalty-free exit from any service that no longer serves your needs.