Cancel PressReader: Step-by-Step Guide

How to cancel your PressReader subscription in canada

What is PressReader and why you might want to cancel

PressReader is a digital newsstand that delivers thousands of newspapers and magazines from around the world to your phone, tablet, or computer. You can read current issues, browse back catalogues, and download content for offline reading. The service operates through direct subscriptions on their website, partnerships with libraries and employers, and integrations with Apple and Google's app stores.

You might decide to cancel because your reading habits have changed, you prefer a different news app, or you're managing your monthly subscriptions more carefully. Whatever your reason, Tocancel is here to guide you through the exact steps to stop your subscription without confusion or hidden charges.

Where you subscribed matters for cancellation

The cancellation process depends entirely on how you signed up. If you subscribed directly through PressReader's website, you'll cancel within your account settings. If you used Apple's App Store, Google Play, or accessed PressReader through your library or employer, each platform has its own cancellation pathway. Identifying your entry point first saves you time and prevents cancellation attempts on the wrong platform.

Your consumer rights in canada

Canada's federal and provincial consumer protection laws protect your right to cancel subscriptions fairly. The Competition Act and various provincial legislation (including Ontario's Consumer Protection Act and British Columbia's Business Practices and Consumer Protection Act) ensure that companies cannot trap you in automatic renewal schemes.

Your legal position is clear: you have the right to cancel within a reasonable timeframe, you must receive clear billing terms at purchase, and cancellation procedures must be straightforward. If PressReader fails to honour your cancellation request or continues billing after you've cancelled, you have the right to file a complaint with your provincial consumer protection authority or seek a chargeback through your bank or credit card company.

What happens if PressReader refuses to cancel

If PressReader ignores your cancellation request or continues charging your account, escalate through your payment processor. Contact your bank or credit card company and request a chargeback, explaining that you cancelled a subscription and were billed illegally afterward. Your bank will investigate and typically reverse the charge within 30 to 60 days.

For complaints about unfair business practices, contact your provincial consumer protection office. In Ontario, reach the Ministry of Government and Consumer Services. In British Columbia, contact Consumer Protection BC. At the federal level, the Competition Bureau (Canada's federal consumer protection authority) investigates violations of the Competition Act. Keep documentation of every cancellation attempt and all billing receipts as evidence.

Three methods to cancel your PressReader subscription

You have three main cancellation pathways, and choosing the right one matters for a smooth cancellation. Tocancel has outlined each method so you know exactly which one applies to your situation.

Method 1: cancel directly on PressReader.com (if you subscribed on their website)

This is the fastest route if you signed up directly with PressReader and paid them (not through an app store or third party). You'll log into your account, navigate to subscription settings, and stop auto-renewal in just a few clicks.

1. Open your web browser and go to PressReader.com
   • Use the same email address and password you used to create your account.
2. Log into your account using your email and password
   • If you've forgotten your password, click "Forgot Password" and follow the reset link sent to your email.
3. Navigate to your account settings or subscription menu
   • Look for tabs labeled Account, Manage Subscription, Billing, or My Subscriptions.
   • The exact location varies depending on your account type and when you signed up.
4. Find the option to cancel or disable auto-renewal
   • Click the button to cancel your subscription or turn off automatic renewal.
   • PressReader may ask you to confirm your cancellation or select a reason for leaving.
5. Confirm your cancellation and save any confirmation message
   • Take a screenshot or note the confirmation number and date.
   • Check your email for a cancellation confirmation from PressReader.
6. Verify that charges have stopped on your next billing cycle
   • Monitor your bank or credit card statement for at least one full billing period after cancellation.

Method 2: cancel through apple app store (if you subscribed via iOS)

If you purchased your PressReader subscription through an Apple device, you must cancel it within the App Store, not on PressReader's website. Apple manages the subscription and billing directly, so you'll need to access your Apple account settings to stop the renewal.

1. Open the Apple App Store on your iPhone, iPad, or Mac
   • Do not open the PressReader app itself; you need the App Store app.
2. Tap your profile icon in the top-right corner
   • On Mac, click the profile icon in the top-left of the App Store window.
3. Select Subscriptions
   • You'll see a list of all active subscriptions tied to your Apple ID.
4. Find PressReader in the list and tap on it
   • You'll see your subscription plan, renewal date, and billing amount.
5. Tap Cancel Subscription
   • Apple may offer you a discounted renewal or ask why you're leaving.
   • Confirm that you want to cancel.
6. Confirm the cancellation and save your proof
   • Take a screenshot showing the cancellation date and the message "Subscription Cancelled".
   • Your access will continue until the end of your current billing cycle, then stop.

Method 3: cancel through google play (if you subscribed via android)

If you purchased your PressReader subscription on an Android device, you'll cancel it through Google Play, not on PressReader's website. Google manages billing for Android subscriptions, so that's where you'll stop the renewal.

1. Open Google Play on your Android phone or tablet
   • Tap the menu icon (three horizontal lines) in the top-left.
2. Select Subscriptions
   • You'll see all subscriptions linked to your Google account.
3. Find PressReader and tap on it
   • You'll see your plan details, renewal date, and cost.
4. Tap Cancel Subscription or Unsubscribe
   • Google may display a retention offer or ask for feedback.
   • Confirm your cancellation choice.
5. Save proof of your cancellation
   • Take a screenshot showing the cancellation confirmation.
   • Your subscription will remain active until the end of your billing period, then terminate.

PressReader subscription pricing and billing

Understanding your billing plan helps you identify when charges should stop after cancellation. PressReader pricing varies depending on your region, subscription type, and whether you subscribe directly or through a partnership.

Charges occur on your billing date each month (or annually, depending on your plan). If you cancel within three business days of signing up, you may be eligible for a full refund under consumer protection rules in most Canadian provinces.

Common mistakes to avoid when cancelling PressReader

Cancellation feels straightforward, but small missteps can leave you billed for months without realizing it. Here are the pitfalls that catch most people off guard.

Mistake 1: cancelling on the wrong platform

If you subscribed through Apple App Store but cancel on PressReader's website, your subscription remains active. Apple will continue charging you because the cancellation never reached the App Store. Always verify where you subscribed before you cancel, then act on that exact platform.

Mistake 2: deleting the app instead of cancelling the subscription

Deleting the PressReader app from your phone does not cancel your subscription. The app is just the interface; your subscription lives in Apple's, Google's, or PressReader's backend. Billing continues even after you delete the app. You must follow one of the three cancellation methods above to actually stop charges.

Mistake 3: not saving proof of cancellation

If PressReader disputes your cancellation claim later, you'll need evidence. Take a screenshot of every confirmation message, save confirmation numbers, and check your email for cancellation receipts. This proof protects you if you need to file a chargeback with your bank or file a complaint with Tocancel or a consumer protection authority.

Mistake 4: forgetting to check your billing statement

Cancellation doesn't always take effect immediately. If you cancel mid-cycle, your access may continue until the end of that billing period, and charges may still appear. Always review your bank or credit card statement one full billing cycle after your cancellation date to confirm charges have stopped.

What to expect after you cancel

Cancellation finishes a relationship with your service, but understanding what happens next prevents confusion and helps you catch billing errors early. Here's what you need to know.

Your access after cancellation

Once you cancel, your access to PressReader typically continues until the end of your current billing period. If you subscribed on January 15 with a monthly renewal on February 15, and you cancel on January 20, you'll retain full access until February 15. On February 15, your access ends and no charge appears on your account.

Refunds for cancelled subscriptions

PressReader generally does not issue refunds for partial months or unused portions of your subscription, unless you cancel within the cooling-off period (usually 14 days after purchase in Canada). However, if you cancel before your renewal date and are still charged, you have the right to request a refund.

If PressReader continues billing you after cancellation, contact your bank or credit card company immediately and request a chargeback. Provide copies of your cancellation confirmation and statements showing unauthorized charges. Your bank typically reverses the charge within 30 to 60 days.

Removing saved payment methods

After cancelling PressReader, consider removing your credit card or payment method from both PressReader's website and the app store (Apple or Google) if you don't plan to subscribe again. This prevents accidental reactivation if you reinstall the app or visit the site by mistake.

How to resolve billing issues if cancellation fails

Cancellation goes wrong sometimes. If PressReader ignores your cancellation request or continues charging after you've cancelled, follow this escalation path to recover your money and stop future charges.

Step 1: contact PressReader directly

Before escalating, give PressReader one final chance to process your cancellation. Email or call their customer support team with proof of your original cancellation attempt (screenshot, date, time). Clearly state that you cancelled your subscription and request an immediate stop to charges and a refund of any unauthorized post-cancellation fees.

Step 2: request a chargeback from your bank

If PressReader ignores your request or refuses to refund unauthorized charges, contact your bank or credit card company. Request a chargeback (also called a dispute) and explain that you cancelled your subscription and were billed after cancellation. Provide your cancellation confirmation and statements showing the unauthorized charges. Your bank will investigate and typically reverse the charge within 30 to 60 days.

Step 3: file a complaint with your provincial consumer protection authority

If the chargeback fails or you want to report PressReader's unfair practices, file a complaint with your provincial consumer protection office. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, reach Consumer Protection BC. Each province has its own authority. The Competition Bureau (Canada's federal authority) also investigates violations of the Competition Act and unfair business practices. These agencies can fine companies and force refunds.

PressReader cancellation address for written notice

If you prefer to cancel in writing or need a formal record of cancellation, send a registered letter to PressReader's corporate office. This creates a paper trail and proves you took action to cancel.

Send your cancellation letter to:

PressReader Inc.
Attn: Customer Service / Subscription Department
[Corporate address will be updated upon verification with PressReader]

In your letter, include your full name, email address, subscription account number (if available), the date you want the cancellation to take effect, and a clear statement requesting cancellation of your PressReader subscription. Keep a copy of the letter and request a tracking number or signature confirmation when you mail it. Send it by registered or certified mail so you have proof of delivery.

Checklist: before and after you cancel PressReader

Use this checklist to ensure you complete every step correctly and protect yourself if problems arise later.

Summary: take control of your PressReader subscription today

Cancelling your PressReader subscription is a straightforward process when you choose the right method. Whether you subscribed directly on their website, through Apple App Store, or Google Play, Tocancel has walked you through every step to ensure your cancellation succeeds without hidden charges or delays.

Your consumer rights are clear: Canadian consumer protection laws guarantee your right to cancel fairly, receive transparent billing, and escalate complaints if the company refuses to honour your cancellation. If PressReader continues charging you after you've cancelled, you have the power to request a chargeback through your bank or file a formal complaint with your provincial consumer protection authority or the Competition Bureau.

The key is to act deliberately. Identify where you subscribed, follow the correct cancellation method, save proof of every step, and monitor your billing statement after cancellation. Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges by following these exact steps. Your financial control starts now-take action today and reclaim your account.