Cancel Faceapp: Step-by-Step Guide

How to cancel FaceApp and stop recurring charges

Why FaceApp subscriptions cost more than you think

FaceApp is an AI-powered photo-editing app that offers free basic filters alongside a paid Pro subscription. The Pro plan removes watermarks, unlocks advanced effects, and eliminates usage caps. Many Canadian users sign up for a trial, forget about it, and wake up months later to discover recurring charges of $20 per month (or $244.40 annually). At Tocancel, we've helped thousands of Canadians reclaim control over forgotten subscriptions, and FaceApp is one of the most frequent cancellations we process.

Understanding what FaceApp pro costs you

If you've been charged for FaceApp Pro and haven't used it, that's money flowing out of your account every month without your active attention. Even at $20 monthly, a year of unused access totals $240. Combined with other app subscriptions, these hidden charges often add up to hundreds of dollars annually. Your right as a Canadian consumer is to know exactly what you're paying for and to stop paying when you choose. Cancelling now prevents the next billing cycle from charging your card.

Why third-party payment processors complicate cancellations

FaceApp doesn't process its own payments. Instead, your subscription lives on Apple App Store, Google Play, or Stripe depending on where you subscribed. This matters because you cannot cancel directly with FaceApp; you must cancel through the platform that charged you. Many Canadians attempt to contact FaceApp support expecting a refund, only to learn that the payment processor owns the cancellation lever, not FaceApp. Understanding this structure is your first step to a successful cancellation.

FaceApp subscription pricing in canada

Before you cancel, review exactly what pricing options exist and what you might have been charged.

The annual plan costs roughly $20.37 per month, appearing cheaper than monthly billing. However, it requires larger upfront payment and no refund option if you stop using the app. Your decision to stay or cancel should reflect your actual usage, not the subscription discount.

How to cancel FaceApp based on your payment platform

Your cancellation method depends entirely on where you subscribed. Follow the correct section for your situation to ensure charges stop before your next billing date.

Cancelling through apple app store

If you subscribed on iPhone, iPad, or Mac, Apple holds your subscription and must process the cancellation.

1. Open the App Store on your Apple device
   • iPhone or iPad: tap the profile icon in the top-right corner
   • Mac: click your account icon in the top-right of the App Store window
2. Select "Subscriptions" from the menu
3. Locate "FaceApp" in your active subscriptions
4. Tap "Cancel Subscription" and confirm your choice
5. Take a screenshot of the confirmation showing your cancellation date (typically the end of your current billing period)
6. Check your email within 10 minutes for Apple's confirmation; if you don't receive it, repeat steps 1-4 to verify cancellation

Your access continues until the end of your paid period, then stops automatically. You receive a confirmation email from Apple showing your final billing date.

Cancelling through google play

If you subscribed on an Android phone or tablet, Google Play manages your subscription and cancellation.

1. Open Google Play Store on your Android device
2. Tap your profile icon in the top-right corner
3. Select "Payments and subscriptions"
4. Tap "Subscriptions"
5. Find "FaceApp" and open it
6. Tap "Cancel subscription" and confirm your choice
7. Screenshot the confirmation screen showing your cancellation effective date
8. Expect a confirmation email from Google within 10 minutes

Your FaceApp Pro access continues through the end of your current billing cycle, then terminates automatically. No further charges appear on your card after that date.

Cancelling a website subscription through stripe

If you subscribed directly on FaceApp's website using a credit card, Stripe processes your payments and cancellation.

1. Visit the FaceApp website and log in to your account
2. Navigate to "Settings" or "Account" (typically found in the top menu or profile dropdown)
3. Look for "Subscriptions," "Billing," or "Payment methods"
4. Locate your active FaceApp Pro subscription
5. Click "Cancel subscription" or "Manage subscription"
6. Confirm the cancellation when prompted
7. Take a screenshot of the confirmation message and your final billing date
8. Check your email for a cancellation confirmation from FaceApp or Stripe within 15 minutes

If you cannot find subscription settings on the FaceApp website, contact their support team with your account email and request cancellation. Retain all confirmation emails as proof.

What happens after you cancel FaceApp

Knowing what to expect after cancellation prevents confusion and reassures you that the process worked.

Your access and timeline after cancellation

Once you cancel, your FaceApp Pro access does not stop immediately. You retain full access until the end of your current billing period, which typically falls 30 days after your cancellation date (if monthly) or 365 days after (if annual). After that date passes, your account reverts to the free tier. You can continue using FaceApp with basic filters and watermarked exports at no cost. No additional charges appear on your payment method once the final billing period ends.

Refund eligibility and how to request one

FaceApp Pro subscriptions are typically non-refundable once purchased, according to their standard terms. However, Canadian consumer protection law gives you stronger rights. Under the Competition Act and your provincial consumer protection statutes, you may qualify for a refund if you were charged without clear consent, if the service was misrepresented, or if you cancel within a reasonable trial period (often 14-30 days depending on your province). To request a refund after cancellation, contact FaceApp support directly with your account email, the dates you were charged, and the amount. Explain why you believe a refund is justified. Tocancel recommends keeping all receipts and cancellation confirmations to support your refund claim. If FaceApp refuses and you believe the charge was unfair, file a complaint with your provincial consumer protection agency or the Competition Bureau of Canada.

Your consumer rights when cancelling subscriptions in canada

Canadian law protects you during subscription cancellations more than most people realize.

Your legal position under canadian consumer protection law

The Competition Act prohibits misleading advertising and unfair business practices across Canada. Many provinces (Ontario, British Columbia, Alberta, Quebec, and others) have additional Consumer Protection Acts that specifically regulate negative option billing, which is what subscription charges are called. These laws require companies to obtain clear, informed consent before charging you and to make cancellation simple and accessible. You have the right to cancel online if you subscribed online; you cannot be forced to cancel by phone, mail, or in person. Your payment processor (Apple, Google, Stripe) must comply with these rules and must process your cancellation request within a reasonable timeframe, typically 3-5 business days. If a company refuses to cancel your subscription or continues charging after you cancel, you can file a complaint with your provincial consumer protection authority or the Competition Bureau.

What to do if FaceApp continues charging after cancellation

If you cancel FaceApp but charges continue appearing on your card, take immediate action. First, log back into your subscription platform (App Store, Google Play, or website) to verify the cancellation took effect. Sometimes the interface shows "pending cancellation" rather than "cancelled." If it shows as still active, repeat the cancellation steps. If the cancellation shows complete but charges continue, contact your bank or credit card issuer and report the unauthorized charge. Most Canadian banks process disputes within 10 business days. You can also file a formal complaint with your provincial consumer protection authority or the Competition Bureau of Canada at competitionbureau.gc.ca. Tocancel recommends documenting every communication, including screenshots of your cancellation confirmation and copies of charged statements.

Common mistakes that delay FaceApp cancellation

Many Canadians struggle with cancellation because they make predictable errors that are easy to avoid once you know them.

Contacting FaceApp support instead of your payment processor

The most common mistake is emailing FaceApp asking them to cancel your subscription. FaceApp support will tell you they cannot process cancellations because they don't handle billing. This creates frustration and delays. You must cancel through Apple App Store, Google Play, or the website where you subscribed, not directly with FaceApp. Tocancel emphasizes this because thousands of Canadians waste days emailing the wrong company. Save yourself time and cancel immediately through your payment platform.

Assuming cancellation worked without confirmation

After clicking "Cancel subscription," verify the action completed. Some users assume the process succeeded without checking for a confirmation email or screenshot. If your email doesn't receive confirmation within 10-15 minutes, log back in and check your subscription status. A pending status does not equal a completed cancellation. Take a screenshot of your confirmation and save the cancellation date so you can challenge any charges after that date arrive.

Cancelling on the wrong device or platform

If you subscribed on iPhone but attempt to cancel via your Mac's App Store, the cancellation may not work because your subscription is tied to the iOS payment method. Cancel using the same device or platform where you subscribed. If you subscribed on iPhone, cancel on iPhone. If you used the website, cancel on the website. Tocancel recommends checking your account settings to see which platform holds your active subscription before you attempt cancellation.

How to verify your FaceApp cancellation was successful

Confirmation protects you from disputes and gives you proof if charges continue.

Steps to confirm cancellation

1. Log back into your payment platform (App Store, Google Play, or FaceApp website) within 1 hour of cancelling
2. Navigate to your subscriptions or billing section
3. Confirm FaceApp is no longer listed as "active" (it may show as "cancelled" or "expired")
4. Take a screenshot showing the cancellation date and status
5. Check your email for a confirmation message from Apple, Google, or FaceApp within 15 minutes
6. Save that email and your screenshot in a dedicated folder labeled "Subscriptions - Cancellations"
7. Mark your calendar for the final billing date; after that date, monitor your card statement

If your subscription status shows "pending cancellation" rather than "cancelled," it will process within 24 hours. Do not assume an error occurred. Wait one business day and check again.

Comparison: keep FaceApp pro or cancel

Use this table to decide whether keeping or cancelling makes sense for your situation.

Be honest about how often you actually use FaceApp. Most users underestimate their inactivity and overestimate their need for premium features.

Key takeaways for cancelling FaceApp in canada

Cancellation is faster and simpler than you expect once you know where your subscription lives. FaceApp Pro costs $20 monthly or $244.40 annually and charges your card automatically until you cancel. You must cancel through Apple App Store (if subscribed on iOS), Google Play (if subscribed on Android), or the FaceApp website (if subscribed directly). Your access continues through the end of your current billing cycle, then stops automatically. No refund applies after purchase unless you qualify under Canadian consumer protection law. Take a screenshot of your cancellation confirmation and monitor your statement for 30 days after your final billing date to ensure no charges reappear. If charges continue after cancellation, contact your bank and file a complaint with your provincial consumer protection authority or the Competition Bureau of Canada at competitionbureau.gc.ca.

Tocancel has helped thousands of Canadians cancel forgotten subscriptions and recover thousands of dollars in unwanted charges. If you encounter resistance from FaceApp or your payment processor, visit Tocancel.com for additional support and escalation guidance. Your right to cancel is protected by law; exercise it with confidence.

Address for complaints or escalation: Competition Bureau of Canada, 90 Elgin Street, Ottawa, Ontario K1A 0H5, Canada. Email: [email protected]. Phone: 1-800-348-5358. Your provincial consumer protection ministry also accepts complaints if you prefer local resolution.