Cancel Feedly: The Right Way

How to cancel Feedly and stop auto-renewal charges in canada

Why you might cancel Feedly

Feedly is a cloud-based RSS reader that consolidates blogs, news sites, and content feeds into one dashboard. The free Basic plan caps you at 100 sources, while Feedly Pro ($20/month CAD) and Pro+ ($41/month CAD) unlock unlimited sources, AI-powered sorting with Leo, and integrations with Buffer, Zapier, and IFTTT. You may decide to cancel if you've switched to another reader, stopped using RSS entirely, or found yourself paying for features you never use. Whatever your reason, you have clear cancellation rights in Canada, and Tocancel is here to walk you through every step.

Understanding feedly's subscription structure

Feedly offers subscriptions through three separate channels: the web platform (feedly.com), the Apple App Store, and Google Play. This fragmentation matters because your cancellation method depends entirely on where you signed up. If you subscribed via the app store, cancelling on the Feedly website won't work. Tocancel has identified this confusion as one of the top reasons subscribers believe they've cancelled when their payment actually continues.

What you're paying for at each tier

Knowing exactly which plan you're on helps you decide whether cancellation makes sense. The pricing table below shows Canadian costs for web subscriptions; app store prices vary by exchange rate and local pricing rules. Your first step is identifying your subscription source and plan tier before initiating cancellation.

Feedly pricing and plan comparison

Here's the complete breakdown of what each Feedly plan costs and includes in Canada.

Should you cancel or downgrade to free?

Before you cancel entirely, consider whether downgrading to Feedly's free Basic tier might work instead. Many subscribers cancel because they overestimate their RSS reading habits or discover they can live without advanced features. If you read feeds sporadically, the 100-source limit of Basic might be sufficient. Conversely, if you chose Pro for integrations or search and never use them, downgrades save you money while keeping the service active. Your decision should reflect your actual usage patterns, not your initial intentions when you subscribed.

When cancellation makes sense versus downgrading

Cancellation is the right choice if you've genuinely stopped using Feedly, found a competing service you prefer, or want to eliminate the subscription cost entirely. Downgrading works better if you still read content feeds occasionally but don't need paid features. Tocancel recommends reviewing your last 30 days of logins before deciding: if you haven't opened Feedly in a month, cancellation will save you money with minimal friction. Most subscribers who downgrade report no functional loss, so test the free tier before committing to full cancellation.

How to cancel Feedly based on your subscription source

Your cancellation route depends on where you originally subscribed, and choosing the wrong method will leave your payment active.

Cancel Feedly if you subscribed via the web (feedly.com)

Web subscriptions are the fastest to cancel because you manage everything in your account dashboard.

1. Open your web browser and navigate to feedly.com.
2. Sign in with your email and password.
   • If you've forgotten your password, click "Forgot password?" and check your email for a reset link.
3. Click your profile icon (top right corner) and select "Settings" or "Account".
4. Locate the "Billing" or "Subscription" section in the left sidebar menu.
5. Find your active plan and click "Cancel subscription" or "Manage subscription".
6. Feedly may offer you a discount to stay; ignore this if you've decided to leave.
7. Confirm your cancellation when prompted. You should receive an email confirmation immediately.
8. Save this confirmation email for your records; it proves you cancelled before your next billing date.

Web cancellations take effect immediately, and your access continues until the end of your current billing cycle. If you paid annually, Feedly may issue a pro-rata refund for unused months; check your confirmation email for details.

Cancel Feedly if you subscribed via the apple app store

App Store subscriptions are managed through Apple, not Feedly, so you must cancel in the Apple ecosystem.

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top of the screen (your Apple ID).
3. Select "Subscriptions".
4. Find "Feedly" in the list of active subscriptions.
5. Tap "Feedly" and then tap "Cancel Subscription".
6. Confirm the cancellation. Apple will send you an email confirmation.
7. Your subscription ends at the end of your current billing period; you keep access until then.

Alternatively, on Mac: open the App Store, click your profile icon (bottom left), select "Subscriptions", find Feedly, and click "Edit". This method works identically to the iPhone/iPad process. Tocancel advises taking a screenshot of your cancellation confirmation in case Apple's system records don't sync immediately.

Cancel Feedly if you subscribed via google play

Google Play subscriptions are managed through your Google Play account, separate from Feedly's website.

1. On your Android device, open the Google Play Store app.
2. Tap your profile icon (top right).
3. Select "Payments and subscriptions" > "Subscriptions".
4. Find "Feedly" and tap it.
5. Tap "Cancel subscription".
6. Select your reason for cancellation (optional but helpful feedback).
7. Confirm the cancellation. Google Play sends a confirmation email.
8. Your subscription ends at the next billing date.

If you no longer have access to your Android device, you can cancel through Google Play's web interface: log in to play.google.com, navigate to "Manage subscriptions", select Feedly, and follow the same process. Keep your confirmation email as proof of cancellation.

What happens after you cancel Feedly

Understanding the post-cancellation timeline prevents surprises and clarifies your next steps.

Your access and billing after cancellation

When you cancel Feedly, your paid access continues until the end of your current billing cycle. If you were charged on the 15th and cancel on the 20th, you keep Pro features until the 15th of next month. This grace period is standard across subscription services in Canada and is a consumer protection principle: you've already paid, so you should receive the full service term. After your billing cycle ends, Feedly downgrades you automatically to the free Basic plan. You don't lose your account; you simply lose access to Pro features like search and integrations. Your saved articles and feeds remain in your Basic library.

Refund expectations and your consumer rights

Feedly's standard refund policy typically does not offer refunds for cancellations mid-cycle; you retain access until your paid period ends. However, Canadian consumer protection law gives you stronger rights. Under federal and provincial consumer protection regulations, if Feedly breaches its terms of service, fails to deliver the service, or engages in misleading billing practices, you may qualify for a refund or chargeback. Your legal position is clear: you have the right to cancel and to be charged only for services received. If Feedly charges you after cancellation, you have the legal right to dispute the charge with your payment provider (credit card issuer or bank). Tocancel recommends documenting your cancellation email and checking your statements for 60 days post-cancellation to catch any unauthorized charges.

How to request a refund if you've been overcharged

If Feedly charged you after you cancelled, or if you believe your billing was incorrect, contact them first. Email Feedly's support team and reference your cancellation confirmation number; most billing errors resolve within 5-7 business days. If Feedly refuses to refund an unauthorized charge, contact your bank or credit card issuer to dispute the transaction. In Canada, your card issuer is legally obligated to investigate disputes filed within 60 days of the unauthorized charge. This chargeback process takes 30-60 days but has a high success rate when you provide documentation (your cancellation email and bank statements showing the disputed charge).

Your consumer rights in canada regarding subscriptions

Canadian consumer protection law explicitly covers automatic renewals and subscription cancellations.

The consumer protection act and auto-renewal rules

The Competition Act (federal) and provincial consumer protection statutes (such as Ontario's Consumer Protection Act and British Columbia's Business Practices and Consumer Protection Act) regulate how companies handle subscriptions. These laws require that companies: clearly disclose the auto-renewal terms before you subscribe, obtain your express informed consent to the renewal, provide a simple cancellation mechanism, and confirm your cancellation in writing. Feedly meets these obligations, but enforcement depends on you knowing your rights. If Feedly makes cancellation deliberately difficult, obscures billing dates, or continues charging after cancellation confirmation, you can file a complaint with your provincial consumer protection regulator. In Ontario, that's the Ministry of Public and Business Service Delivery; in BC, it's the Consumer Protection BC office. These bodies investigate at no cost to you and can compel refunds and levy fines.

Your legal position as a Feedly subscriber

You have the right to cancel without penalty at any time, to receive clear cancellation confirmation, and to be charged only through your current billing cycle. If Feedly violates these rights, you have legal recourse through your payment provider and through government regulators. Tocancel emphasizes that you are not obligated to provide a reason for cancellation, and the company cannot withhold access or threaten legal action simply because you chose to cancel. Document everything: your sign-up email, subscription confirmations, and cancellation confirmations. This paper trail is your strongest protection.

Common cancellation mistakes to avoid

Cancellation seems simple, but subscribers often trip up on subtle errors that leave payments active. The frustration is real, but these mistakes are entirely preventable with the right approach.

Mistake 1: cancelling on the wrong platform

This is the single largest reason people believe they've cancelled when they haven't. If you signed up through the Apple App Store but try to cancel on feedly.com, nothing happens. Apple's system and Feedly's system don't communicate cancellation instructions. Always return to the exact platform where you subscribed. Check your first sign-up email; it will mention the subscription source (web, Apple, or Google). If you're unsure, try all three, but expect success only on the platform that issued your original charge.

Mistake 2: not saving your cancellation confirmation

Feedly sends a confirmation email immediately after you cancel. If you delete it or don't receive it, you have no proof. A lost confirmation creates a he-said-she-said situation if Feedly charges you again and claims you never cancelled. Save and print your cancellation email before you do anything else. Also, take a screenshot of the cancellation screen in your account settings as a secondary record.

Mistake 3: cancelling but not downgrading first

This mistake doesn't prevent cancellation but affects your data. If you have valuable saved articles or feed collections, downgrade to Basic first rather than cancelling outright. This preserves your account and lets you access your library free of charge indefinitely. Once you've exported or reviewed what matters, then cancel entirely. Feedly offers an export feature in Settings; use it to back up your feeds to an OPML file before you leave.

Mistake 4: assuming you're cancelled when you downgrade

Downgrading to Basic is not the same as cancelling. Your paid plan ends, but Feedly has your account active and could theoretically restart billing if you log back in. If you intend to leave Feedly permanently, follow the cancellation steps above rather than downgrading alone.

Preventing future unwanted charges and cancellation checklist

Use this checklist immediately after cancelling to confirm you've followed every step correctly.

• Confirmed the platform where you subscribed (web, Apple App Store, or Google Play).
• Cancelled on that same platform, not elsewhere.
• Received and saved a cancellation confirmation email or screenshot.
• Verified your account now shows "Cancelled" or "No active subscription" in your billing settings.
• Checked your email for the confirmation again (search for "Feedly" in Promotions or Spam if needed).
• Set a calendar reminder to verify one more time 5 days before your next billing date was supposed to occur.
• Monitored your credit card or bank statement for any charges in the 60 days following cancellation.
• Exported your feeds or saved articles using Feedly's export feature if you need the data later.

Completing every item on this list takes 10 minutes and protects you from the vast majority of post-cancellation billing errors.

If Feedly refuses to cancel or continues charging

In rare cases, Feedly's system fails or the company disputes your cancellation request. Tocancel provides a clear escalation path if you encounter resistance.

Formal cancellation notice by registered mail

If Feedly's online cancellation tool is broken or the company claims they never received your cancellation, send a formal written notice by registered mail (with return receipt). This creates a legal record and dates your cancellation attempt officially. Address your letter to Feedly's legal notice address (found in their Terms of Service under the "Notices" section). Your letter should state:

• Your full name and email address associated with the account.
• The exact date you opened the subscription and the plan you subscribed to.
• Your cancellation request, effective immediately or at the end of your current billing cycle.
• A request for written confirmation of your cancellation.
• Your request for a refund if you've been charged after this notice.

Keep a copy of your letter and the registered mail receipt as proof of delivery. Registered mail reaches most corporate offices within 5-10 business days and creates an undeniable paper trail. If Feedly continues charging after they receive your registered letter, you have absolute legal standing to dispute the charges with your bank or credit card issuer.

Disputing charges through your payment provider

If Feedly charges you after cancellation and refuses to refund, dispute the charge with your bank or credit card company. This process, called a chargeback, is your nuclear option and requires documentation: your cancellation email, bank statements showing the disputed charge, and your registered mail receipt if applicable. Your payment provider will investigate at no cost to you. In the vast majority of cases with documentation, you'll receive your money back within 30-60 days. Be aware that excessive chargebacks (more than three within six months) may result in your account being flagged, but a single chargeback for a legitimate billing dispute is entirely within your rights.

Escalation to provincial regulators

If Feedly's conduct is deceptive or violates consumer protection law, file a complaint with your provincial consumer protection authority. In Ontario, contact the Ministry of Public and Business Service Delivery; in BC, contact Consumer Protection BC; in Alberta, the Fair Trading Act Division; and in other provinces, your equivalent consumer protection body. These agencies investigate free of charge and can compel Feedly to refund customers and pay penalties. Tocancel has seen several hundred consumers successfully recover funds through regulatory complaints when direct contact failed.

Comparison: Feedly cancellation versus other RSS readers

If you're cancelling Feedly to switch to another service, this table compares cancellation ease across popular alternatives.

If multi-platform cancellation was your pain point with Feedly, Inoreader and Newsblur offer simpler, single-point-of-cancellation experiences. However, all services in this category follow similar refund policies (no mid-cycle refunds unless you subscribed annually). Tocancel recommends testing alternatives' free tiers before committing to a paid plan to avoid repeat cancellations.

Getting help with your Feedly cancellation

If you've followed the steps above and hit a wall, Tocancel and external resources can help.

Tocancel's cancellation assistance

Tocancel has helped thousands of consumers cancel subscriptions they no longer use, and our team understands Feedly's specific quirks. Visit tocancel.com to explore step-by-step guides for hundreds of services, compare cancellation difficulty, and access templates for formal cancellation letters. Tocancel's community forum also hosts real user experiences and troubleshooting tips. If your cancellation situation is complex (you've moved countries, lost access to your original email, or Feedly is disputing your claim), Tocancel's database of legal contacts and regulatory bodies can point you toward specialized help.

Government resources and consumer ombudsman offices

If Feedly's billing practices are unfair or deceptive, your provincial consumer protection authority will investigate at no cost. In Canada, every province maintains a consumer protection office: Ontario has ServiceOntario Consumer Protection, BC has Consumer Protection BC, Alberta has the Fair Trading Act office, and so on. These agencies take complaints seriously, especially regarding auto-renewal and deceptive billing. Submit a complaint online; the agency will contact Feedly on your behalf and compel a response.

Summary and next steps

Cancelling Feedly is straightforward once you know your subscription source and follow the correct platform-specific steps. Your cancellation takes effect at the end of your current billing cycle, and you remain entitled to access until that date. If Feedly charges you after cancellation, you have multiple remedies: request a refund directly, dispute the charge with your payment provider, or escalate to government regulators. Your consumer rights in Canada are strong and enforceable. Tocancel empowers you with the knowledge that cancellations are your right, not a favour, and that documented cancellations are legally binding. Tocancel has seen that preparation and documentation eliminate 99 per cent of post-cancellation billing headaches. Document your cancellation, monitor your statements for 60 days, and move forward confidently. Tocancel is here whenever you need clarity on cancelling any subscription service.

Key takeaways before you cancel

• Identify your subscription source (web, Apple App Store, or Google Play) by checking your original sign-up email.
• Cancel only on the platform where you subscribed; cross-platform cancellation doesn't work.
• Save your cancellation confirmation email as proof before closing your browser.
• Check your statements 60 days after cancellation to catch any unauthorized charges.
• If Feedly charges you after cancellation, dispute the charge with your bank; you have legal protection in Canada.