Cancel Find My Kids: The Right Way

How to cancel Find My Kids in canada and stop unwanted charges

What is Find My Kids and why canadians cancel

Find My Kids is a family-locator app that lets you track your children's real-time location, review location history, and use emergency features like SOS alerts and sound-listening tools. The service works on both iOS and Android devices and syncs with the developer's web portal. You pay a recurring subscription-anywhere from C$7.49 to C$99.99 per month or year-and the charge renews automatically unless you cancel.

You might want to cancel if your family no longer needs location tracking, you've switched to a competitor's app, or you're simply concerned about recurring charges mounting on your bill. Whatever your reason, you have clear rights as a Canadian consumer, and Tocancel is here to walk you through the cancellation process with confidence and clarity.

Is cancelling Find My Kids the right move for you

Before you cancel, pause and ask yourself whether you actively use the app's core features. If you're paying C$7.49 to C$99.99 monthly or annually and haven't checked your child's location in weeks, cancellation makes financial sense. However, if the SOS alert function or real-time tracking gives you genuine peace of mind, the cost may be worth it.

Review your credit card or bank statements for the last three months to see exactly how much Find My Kids has cost you. This concrete number often clarifies the decision immediately.

Your rights as a canadian subscriber

Under Canada's consumer protection laws-including the *Competition Act* and provincial consumer protection statutes-you have the right to cancel any subscription service. The company must provide a simple, accessible cancellation method, and they cannot charge you after your cancellation takes effect.

If Find My Kids refuses to cancel your subscription, blocks your request, or continues charging you after you've requested cancellation, you can file a complaint with your provincial consumer protection authority or the Competition Bureau (Competition.gc.ca). These regulators enforce your rights and can force the company to refund unauthorized charges.

Pricing plans for Find My Kids in canada

Find My Kids offers multiple subscription tiers at different Canadian dollar price points.

Annual plans offer better per-month value but lock you in for 12 months. Monthly plans cost more overall but let you cancel with less advance notice. If you're on the fence about continuing, the flexibility of a monthly plan may be worth the higher per-month rate.

How to cancel Find My Kids on iOS

If you subscribed through Apple's App Store on your iPhone or iPad, you cancel through Apple's subscription settings, not inside the Find My Kids app itself.

Step-by-step cancellation on iOS

1. Open the Settings app on your iPhone or iPad.
   • Alternatively, open the App Store app and tap your profile icon in the top-right corner.
2. Tap your Apple ID name or profile picture at the top of the screen.
   • In the Settings app, it appears at the very top. In the App Store, look for the silhouette icon in the upper-right corner.
3. Select "Subscriptions" from the menu.
   • You'll see a complete list of all your active subscriptions and expired ones.
4. Find and tap "Find My Kids" in the subscription list.
   • If you have many subscriptions, scroll carefully to locate it.
5. Tap "Cancel subscription" (or "Edit subscription," then select "Cancel").
   • Apple will display a confirmation screen describing what you'll lose when the subscription ends.
6. Confirm the cancellation by tapping the final "Confirm" button.
   • You should receive an email from Apple within minutes confirming the cancellation.

Your access to Find My Kids will continue until the current billing period ends. After that date, the app will no longer function unless you resubscribe.

What happens after you cancel on iOS

Apple will not charge you again after your billing period expires. However, you retain access to the app until your current subscription period ends. Screenshot any important data or location history before the cancellation takes effect, as you may lose access to your account history once the subscription terminates.

How to cancel Find My Kids on android

Android users who subscribed through Google Play manage cancellations in the Google Play Store app or the Play Store website.

Cancellation steps on android via google play

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top-right corner (it appears as a circle with your profile picture).
2. Select "Manage your Google Account" or "Manage subscriptions."
   • Some versions of Google Play label this differently; look for "Payments and subscriptions" or "Manage your subscriptions."
3. Tap "Subscriptions" or "Manage subscriptions" to see your active list.
   • Google displays all subscriptions you've purchased through Play Store here.
4. Find "Find My Kids" and tap it.
   • Tap it once to open the subscription details page.
5. Tap "Cancel subscription" at the bottom of the screen.
   • Google will ask you to confirm why you're cancelling (optional feedback).
6. Confirm your cancellation by tapping "Cancel subscription" one more time.
   • Google sends a confirmation email to your registered account email address.

Your Find My Kids access continues through the end of your current billing period, after which you lose access unless you resubscribe.

Cancellation via the google play website

If you prefer to cancel on a computer, visit play.google.com, log in to your Google account, navigate to "Manage my subscriptions," find Find My Kids, and select "Cancel subscription." The process is identical to the mobile version.

How to cancel Find My Kids via the company website or email

Some users subscribe directly through Find My Kids' own website rather than through Apple or Google. If you're unsure where you subscribed, check your credit card statement for the merchant name.

Contacting Find My Kids directly for cancellation

To cancel a subscription purchased directly from Find My Kids, you must send a formal cancellation request. The company requires proof of delivery, so registered mail is the safest method.

1. Gather your account information: your full name, email address, phone number, and the email address linked to your Find My Kids account.
   • If you have a subscription reference number or invoice, include it as well.
2. Draft a cancellation letter stating clearly: "I request immediate cancellation of my Find My Kids subscription effective immediately."
   • Include your account details and the date you want the cancellation to take effect.
3. Send this letter by registered mail (Canada Post "Xpresspost with Signature Confirmation" or equivalent) to the company's mailing address.
   • Request a signature confirmation receipt from Canada Post; this proves the company received your request.
4. Keep your Canada Post receipt and tracking number for your records.
   • If the company later claims they never received your cancellation, you have proof of delivery.
5. Monitor your bank account for 2-3 billing cycles to ensure charges have stopped.
   • If a charge appears after you've sent your cancellation, contact your bank immediately and reference your proof of delivery.

Registered mail is essential because it creates a paper trail. If Find My Kids disputes your cancellation request later, you have evidence proving you sent it and when they received it.

Understanding refunds and billing protection

When you cancel Find My Kids, you typically do not receive a refund for the current billing period. The cancellation takes effect at the end of your paid period, and no pro-rata refund is issued for unused days.

Requesting a refund for Find My Kids

If you believe you were charged unfairly-for example, the company charged you twice in one month or continued charging after you requested cancellation-you have the right to request a refund. Contact your bank or credit card company and file a dispute (called a "chargeback" in banking terminology). Provide your proof of cancellation (the registered mail receipt, cancelled subscription confirmation, or email confirmation from Apple or Google) and explain why the charge was unauthorized.

Canadian banks are required by regulation to investigate chargebacks within 30 days. If the company cannot prove you authorized the charge after cancellation, your bank will refund the money.

Your legal position on refunds

Under the *Consumer Protection Act* in Canada's provinces, you are entitled to cancel any ongoing subscription. If a company refuses to refund you or continues charging after cancellation, you can file a formal complaint with your provincial consumer protection ministry or the Competition Bureau. These agencies have the power to force refunds and levy penalties on companies that violate consumer rights.

Common mistakes when cancelling Find My Kids

Cancelling a subscription seems straightforward, but small mistakes can leave you vulnerable to continued charges. Here's what many consumers overlook.

Mistake 1: cancelling only inside the app

Deleting the Find My Kids app from your phone does not cancel your subscription. You must cancel through Apple's Subscriptions settings (iOS) or Google Play (Android), or by contacting the company directly. Many people delete the app, assume they've cancelled, and are shocked to see a charge a month later. Tocancel recommends always confirming cancellation through the official app store or a company receipt email.

Mistake 2: not saving your cancellation confirmation

After you cancel through Apple or Google, screenshot the confirmation screen and save the confirmation email. If you need to dispute a charge later, this proof is invaluable. Without it, you'll struggle to prove you cancelled on time.

Mistake 3: not checking your statements after cancellation

Even after cancelling, check your bank and credit card statements for at least two billing cycles. Some companies delay processing cancellations or attempt to charge you one final time. If you spot an unauthorized charge, contact your bank immediately with your cancellation proof.

Mistake 4: using registered mail but not requesting signature confirmation

If you cancel by mail, always request a signature confirmation receipt from Canada Post. Standard registered mail without signature proof is weaker evidence; the company can claim they never received it. Signature confirmation proves the package arrived at the recipient's address and was signed for by someone authorized to receive it.

What to do after you cancel Find My Kids

Cancellation is a relief, but your responsibilities don't end there. Taking these steps protects you from surprise charges and ensures a clean break from the service.

Immediately after cancellation

Save or screenshot your cancellation confirmation in multiple places: email it to yourself, save it to cloud storage, and print a paper copy. If Find My Kids later claims you didn't cancel, you'll need this proof.

If you had set up Find My Kids as a trusted location provider for family members, notify them that you've cancelled and recommend they switch to an alternative service.

Monitor your accounts for 60 days

Check your bank and credit card statements every week for the next two billing cycles. Some companies process cancellations with a delay, and rare glitches can cause a final charge even after you've cancelled. If you spot Find My Kids on your statement after the cancellation effective date, contact your bank or credit card company immediately and reference your cancellation proof. Tocancel advises setting a phone reminder to check your statements on the same day each week-this catches unauthorized charges quickly.

What if Find My Kids continues charging you

If the company ignores your cancellation and keeps charging you, file a dispute with your bank (a chargeback). Provide your cancellation confirmation and explain that you requested cancellation and the company continued charging you without authorization. Your bank will investigate and, in most cases, refund you.

You can also file a formal complaint with your provincial consumer protection authority or the Competition Bureau. These agencies can force the company to refund all unauthorized charges and impose penalties. Tocancel has helped thousands of Canadian consumers recover money from companies that refused to honour cancellations.

Comparing Find My Kids to alternatives

Before you cancel, you might want to know how Find My Kids stacks up against competitor services. This table compares pricing and core features.

Google Family Link and Apple Find My are free alternatives built into your existing devices. If you're paying for Find My Kids purely for location tracking, switching to a free option can save you C$100 or more per year.

Your cancellation checklist for Find My Kids

Use this checklist to ensure you cancel correctly and protect yourself from missed charges.

• Confirm which platform you subscribed on: Apple App Store, Google Play, or Find My Kids' website.
• Gather your account details: full name, email, phone number, and any subscription reference number.
• Follow the cancellation steps for your platform (iOS, Android, or direct email/mail contact).
• Screenshot or save the cancellation confirmation email immediately.
• If cancelling by mail, use Canada Post Xpresspost with signature confirmation and save the receipt.
• Check your credit card or bank statement one week after cancellation to confirm no new charges appear.
• Check again at your next billing cycle (30 or 365 days, depending on your plan) to confirm the charge is gone.
• If an unauthorized charge appears, contact your bank and file a dispute within 60 days.
• Keep all cancellation proofs (screenshots, emails, postal receipts) for at least one year.

Where to send cancellation letters for Find My Kids

If you're cancelling by registered mail, address your letter to the company's official mailing address. Because Find My Kids' exact Canadian office address may change, check the following locations:

Search the company's official website (find my kids app support or "contact us" page) for their current Canadian mailing address or support email. When sending by mail, include your full name, account email, and a clear statement: "I request immediate cancellation of my Find My Kids subscription, effective [today's date]."

If you cannot find a mailing address on the official website, contact their customer support email and request the formal cancellation address in writing. This creates a paper trail showing you made a good-faith effort to cancel properly.

If the company does not respond to your cancellation request within 10 business days, contact your bank and file a dispute claiming the company refused to honour your cancellation request. You can also file a complaint with your provincial consumer protection ministry or the Competition Bureau. Tocancel has helped thousands of Canadian consumers cancel subscriptions when companies made the process deliberately difficult, and we can guide you through escalation if Find My Kids refuses to process your cancellation promptly and properly.