Cancel Myperfectresume: Step-by-Step Guide

How to cancel your Myperfectresume subscription in canada

Why you might want to cancel Myperfectresume

Myperfectresume is an online resume and cover letter builder designed to help Canadian job seekers create professional documents quickly. The platform offers AI-powered writing suggestions, customizable templates, downloadable files in PDF and Word formats, and career guidance tools like ResumeCheck feedback. You can access it through the web or via mobile apps on iOS and Android.

Like many online services, Myperfectresume operates on a subscription model with automatic renewal. You may start with a low-cost trial that automatically renews to a paid Premium Access plan unless you cancel before the renewal date. If you've decided the service isn't right for you, or you've simply finished your resume, Tocancel is here to guide you through cancelling safely and securing any refund you're entitled to.

Understanding auto-renewal and your rights

Myperfectresume's trial structure is designed to convert users quickly. You'll encounter a 14-day trial for $2.95 CAD that automatically renews to $34.95 CAD every 4 weeks unless you cancel before the trial ends. This is a common pattern: the low introductory price lulls you into signing up, then the full charge hits without a second thought.

Under Canada's federal consumer protection laws, particularly the Competition Act and provincial legislation like Ontario's Consumer Protection Act, companies must make their auto-renewal terms clear before you pay. You have the right to cancel without penalty during your trial period, and you have the right to receive a refund if charges were applied without proper notice. If you don't cancel during your trial period, you'll be charged the full monthly rate.

Tocancel recommends setting a calendar reminder for day 12 of your trial-that gives you a 2-day buffer before the auto-renewal kicks in.

When cancellation makes sense

You might cancel Myperfectresume if you've already created your resume, if the templates don't match your industry, or if you find the AI suggestions unhelpful. Some users cancel because they prefer free alternatives like Canva or because they've hired a professional resume writer. Others cancel after realizing the premium features don't justify the monthly cost.

Whatever your reason, cancelling promptly protects your wallet and prevents unwanted charges. Take action as soon as you decide Myperfectresume isn't serving your needs.

Myperfectresume pricing and subscription plans

Understanding what you're paying for helps you decide whether cancellation is the right move.

If you subscribed via the App Store or Google Play, your billing and cancellation happen through those platforms, not Myperfectresume directly. Apple and Google take a commission on all sales and also control refunds. This means you must cancel through their systems, not through Myperfectresume's website.

How to cancel Myperfectresume on the web

Web cancellation is the most direct and recommended method for users who signed up at Myperfectresume.com.

Step-by-step web cancellation

1. Log in to your Myperfectresume account using your email and password
   • Go to www.myperfectresume.com
   • Click Sign In in the top right corner
2. Navigate to your account settings
   • Click your profile icon or initials in the top right
   • Select Account Settings from the dropdown menu
3. Find the Subscriptions or Billing section
   • Look for a tab labeled Subscriptions, Billing, or Premium Access
   • You should see your current active subscription listed with the renewal date
4. Click Cancel or Manage Subscription
   • Select the option to cancel your subscription
   • You may be asked why you're cancelling - answer honestly so Myperfectresume understands user concerns
5. Confirm your cancellation
   • Review the cancellation notice carefully
   • Confirm that you understand your access will end on the specified date
   • Click the final confirmation button to complete the cancellation
6. Save your confirmation email
   • Myperfectresume will send a confirmation email to the address on your account
   • Download and store this email as proof of cancellation

Save this confirmation email immediately - it's your legal proof that you cancelled, and you'll need it if any charges appear after you expected them to stop.

Cancelling through the iOS app store

1. Open the App Store on your iPhone or iPad
   • Tap the profile icon in the bottom right corner
2. Tap Subscriptions
   • This is located at the top of your profile page
3. Find Myperfectresume in the list
   • Look for the subscription associated with this app
4. Tap Manage or Edit Subscription
   • Select the option that appears when you tap the subscription
5. Tap Cancel Subscription
   • Follow the prompts to confirm cancellation
   • Apple will ask if you want to keep using the app with basic features
6. Confirm the cancellation date
   • Note the date when your access ends - it's usually the end of your billing cycle
   • Take a screenshot showing your subscription is cancelled

Apple processes cancellations within 24 hours. Your paid access continues until the end of your current billing period, so you won't lose access immediately.

Cancelling through google play

1. Open Google Play on your Android device
   • Tap your profile picture or initial in the top right corner
2. Select Manage subscriptions
   • This appears in the dropdown menu from your profile
3. Tap Myperfectresume
   • Find it in the list of your active subscriptions
4. Tap Cancel subscription
   • Google Play will display options for why you're cancelling
   • Select a reason if you want to provide feedback
5. Confirm your cancellation
   • Review the final cancellation date
   • Tap Confirm or Yes to finalize
6. Take a screenshot of the confirmation
   • Capture proof that the subscription now shows as Cancelled

Google Play cancellations take effect immediately in your account settings, though your paid access continues until the end of your billing period.

Your consumer rights and refund eligibility in canada

You have legal protections when dealing with auto-renewing subscriptions in Canada.

Understanding your legal position

Under the Competition Act (federal) and provincial consumer protection laws, Myperfectresume must clearly disclose:

• The full price and all charges that will apply
• The frequency of billing (daily, weekly, monthly, yearly)
• The auto-renewal terms and conditions
• An easy, clear method to cancel before your trial ends
• Your right to a refund if you cancel before charges are applied

If Myperfectresume failed to meet these requirements, you may have grounds to request a refund even after the trial period has ended. This means Tocancel encourages you to review your sign-up email and the terms you agreed to-if the cancellation method wasn't clearly explained, you have leverage.

How to request a refund

If you were charged after your trial period without clear notice, or if you cancelled but were still billed, follow these steps:

1. Contact Myperfectresume customer support
   • Email their support team directly with your account details
   • State the date you cancelled and the date you were charged
   • Include your confirmation email as proof
2. Request a refund in writing
   • Ask for a full refund of unauthorized charges
   • Explain why you believe the charge was improper
   • Give Myperfectresume 10 business days to respond
3. If Myperfectresume refuses, escalate to your payment processor
   • Contact your credit card issuer or bank
   • File a dispute (also called a chargeback) with your card company
   • Provide your cancellation confirmation and the unauthorized charges as evidence
4. As a final step, contact the consumer protection authority in your province
   • In Ontario: contact the Ministry of Government and Consumer Services
   • In British Columbia: contact the Office of the Superintendent of Motor Vehicles or Consumer Protections BC
   • Other provinces have similar agencies that investigate billing complaints

You have the right to dispute unauthorized charges, and your bank or credit card issuer is required by law to investigate your claim.

Common mistakes to avoid when cancelling

Many people cancel their subscription but then get charged again because they made a small mistake or didn't follow through. Here's how to protect yourself.

Missing the trial-end deadline

The most costly mistake is waiting too long to cancel. Your 14-day trial period ends on day 14, not day 15. If you cancel on day 15, you'll be charged $34.95 because the renewal has already processed. Set your reminder for day 10 or 11 to give yourself a comfortable margin.

Cancelling through the wrong platform

If you signed up via the App Store but you try to cancel on the Myperfectresume website, your cancellation won't go through. Your subscription is managed by Apple or Google, not by Myperfectresume. Always cancel through the exact platform where you subscribed.

Assuming cancellation happened without proof

Don't assume your cancellation worked just because you clicked a button. Always save your confirmation email and take a screenshot of the screen showing your subscription is cancelled. If a charge appears after your cancellation, this proof is essential to dispute it.

Not tracking your billing date

If you subscribe on the 15th of the month, your renewal will happen on the 15th of each month. Mark your calendar with this date so you know exactly when charges will stop after cancellation. Some users cancel but don't realize they're still charged for a partial final month.

Ignoring follow-up emails from your bank

After you cancel, watch your credit card or bank statements for 30 days. If Myperfectresume charges you again, report it immediately to your bank. The sooner you report it, the faster your bank can reverse the charge and refund your money.

What happens after you cancel

Cancellation doesn't end instantly, and understanding the timeline helps you avoid confusion.

Your access after cancellation

When you cancel Myperfectresume, your paid access continues until the end of your current billing cycle. If you cancel on day 10 of a 14-day trial, you can still use premium features until day 14. After that date, your account reverts to free tier access (if available) or you lose access entirely.

Downloading your work

Before your access ends, download all your resumes, cover letters, and any other documents you've created. Myperfectresume should allow you to export your work as PDF or Word files. Do this immediately after cancelling-don't wait until your access period is about to expire.

Checking for unexpected charges

Monitor your bank account or credit card statement for 60 days after your cancellation date. Check that no further charges appear. If a charge does appear after you cancelled, contact your bank immediately and dispute it. Tocancel recommends keeping all cancellation confirmations for at least 6 months.

Requesting your data

Under Canadian privacy laws, you have the right to request a copy of any personal data Myperfectresume holds about you. If you want to request this information before deleting your account entirely, contact their support team in writing. They must respond within 30 days.

Timeline and key dates to remember

Clear dates keep you organized and protect you from accidental charges.

Mark these dates in your personal calendar and set phone reminders so you never miss a cancellation deadline.

Comparing Myperfectresume with similar services

If you're unhappy with Myperfectresume, you have other options to consider before you cancel.

Many of these alternatives offer lower costs or free versions. If Myperfectresume's price is your main concern, you may find better value elsewhere.

Contact information and escalation

If Myperfectresume refuses to process your cancellation or denies a refund, you need their official address to send a formal complaint.

Sending a formal cancellation or complaint letter

For written cancellation requests (recommended for creating a paper trail), send your letter to the address listed in Myperfectresume's Terms and Conditions. Many users find this more effective than online requests because it creates documented proof.

Your letter should include:

• Your full name and account email address
• Your account creation date and subscription type
• The date you want to cancel (or the date you cancelled online)
• A copy of your confirmation email or screenshot
• A clear statement: "I request immediate cancellation of my subscription and confirmation of the cancellation date"
• Your contact number and preferred communication method

Send this letter by registered mail with proof of delivery so you have evidence that Myperfectresume received it. Keep a copy for your records.

Escalating to canadian consumer authorities

If Myperfectresume refuses to respond to your cancellation or refund request within 14 days, escalate your complaint to your provincial consumer protection authority. Your province's consumer protection office can investigate billing complaints and force companies to refund unauthorized charges.

• Ontario: Ministry of Government and Consumer Services
• British Columbia: Consumer Protections BC
• Alberta: Alberta's Fair Trading Act administrator
• Quebec: Office of the Protecteur du consommateur
• Other provinces: Contact your provincial government website for your local consumer protection office

You can also file a complaint with the Competition Bureau (the federal authority) if you believe Myperfectresume engaged in deceptive marketing or false advertising about their cancellation terms.

Key takeaways for cancelling safely

Cancelling Myperfectresume takes only a few minutes if you use the right method for your subscription platform. Set a reminder during your trial period so you never miss the cancellation deadline. Save your confirmation email and take screenshots so you have proof. Watch your bank statement for 60 days to catch any unauthorized charges. If Myperfectresume refuses to cancel or process a refund, you have legal rights-escalate your complaint to your provincial consumer protection authority or dispute the charge with your bank.

Tocancel has helped thousands of Canadian consumers navigate subscription cancellations and recover unauthorized charges. Whether you're cancelling due to cost, lack of use, or simply preferring another service, you have the power to take control of your subscriptions. Act promptly, document every step, and remember that you are entitled to cancel without penalty and to dispute improper charges. Tocancel is your partner in protecting your wallet and asserting your consumer rights, so visit Tocancel today to manage all your subscriptions in one place.