Cancel MyPerfectResume: The Right Way

How to cancel MyPerfectResume and stop unwanted charges: a step-by-step guide for philippines users

Why you might want to cancel MyPerfectResume

MyPerfectResume is a resume and cover letter builder that operates as an auto-renewing subscription service. You pay for premium access to professionally designed templates, AI-powered writing suggestions, and downloadable files-not a one-time purchase. Many Filipino users sign up, create one resume during a job hunt, then forget about the subscription until they see an unexpected charge on their credit card weeks or months later.

The service operates from U.S. locations in San Francisco, California, and Guaynabo, Puerto Rico, which means customer support hours follow Central Standard Time (CST), not Philippine time. This time difference can make real-time contact difficult for you as a Filipino user. At Tocancel, we help thousands of consumers navigate exactly this situation every month, and MyPerfectResume cancellations are among the most common requests we handle because the auto-renewal process catches people off guard.

The subscription plans and how they auto-renew

MyPerfectResume offers several paid tiers designed with auto-renewal built in. The two main web plans operate on different schedules, and understanding which one you purchased is critical to knowing when your next charge will occur.

The trap many Filipino users fall into is straightforward: you choose the 14-Day Premium Access because it feels cheap and temporary. What you do not realize is that this plan auto-renews every 4 weeks at ₱1,400.00 unless you cancel before the renewal date. A single forgotten cancellation costs you more than ₱16,800 per year. This is exactly why Tocancel exists-to help you stop these charges before they spiral.

Common reasons users cancel MyPerfectResume

Most users cancel because they finish their resume and no longer need the service, or they discover the monthly charges only after multiple deductions from their account. Some realise they can find free alternatives like Canva or Google Docs templates that serve their needs just as well. Others cannot afford the recurring expense, especially in the Philippines where many workers freelance or job-hunt between contracts.

A second group cancels due to frustration. They cancelled the subscription but the system did not process it, or they never received a cancellation confirmation email. That lack of transparency-where you believe you have cancelled but charges continue-is exactly what Philippine consumer protection law addresses, and Tocancel can help you enforce those rights.

Your consumer rights under philippine law and what they mean for your cancellation

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when you cancel online subscriptions. Understanding these rights gives you leverage if MyPerfectResume refuses to refund you or continues charging after cancellation.

What the consumer act of the philippines guarantees you

The law requires companies to be transparent about subscription terms, including the exact amount you will be charged, when you will be charged, and how you cancel. Your legal position is clear: MyPerfectResume must give you an easy, straightforward way to cancel at any time. The law also requires them to honour your cancellation request without delay, and to stop charging you immediately upon cancellation.

If MyPerfectResume continues charging you after you have cancelled, the law treats this as an unauthorised transaction. You have the right to dispute these charges with your bank or payment processor. The National Privacy Commission (NPC) and the Department of Trade and Industry (DTI) are the government bodies that enforce these protections if MyPerfectResume refuses to comply.

Your right to a refund for unwanted charges

Under Philippine law, you can request a refund for charges incurred after your cancellation date. If you cancelled but were charged again, that charge is illegal. You can also request a refund if you cancelled within a reasonable grace period (typically within 14 days of purchase) and changed your mind about the service.

Document everything: your cancellation request, the date you submitted it, any confirmation email from MyPerfectResume, and the dates of any charges after cancellation. This evidence is essential if you need to escalate your complaint to your bank or the DTI. Tocancel recommends you keep screenshots of every step, because this paper trail is your protection if the company disputes your refund claim.

How to cancel MyPerfectResume: step-by-step instructions for each platform

Your cancellation method depends on how you signed up and where your account is registered. Follow the steps that match your situation.

Cancelling a web account on the MyPerfectResume website

If you signed up directly on the MyPerfectResume website, cancel through your account settings.

1. Log in to your MyPerfectResume account using your email and password.
2. Click on your account name or profile icon in the top right corner of the page.
   • This typically shows your initials or username.
3. Select "Account settings" or "Billing" from the dropdown menu.
   • The exact label may vary, but look for options related to your subscription or payment method.
4. Find the "Cancel subscription" or "Manage subscription" button.
   • This is usually in a red or prominent colour to make it visible.
5. Click the cancellation button and follow the confirmation prompts.
   • MyPerfectResume may ask you why you are leaving; answer honestly but briefly.
   • Do not let a survey or feedback form delay your cancellation.
6. Wait for a cancellation confirmation email to arrive in your inbox within 24 hours.
   • If you do not receive this email, log back in and verify that your subscription status shows "Cancelled" or "Inactive".

Keep the cancellation confirmation email in a safe place. This email is your proof that you cancelled, and you will need it if you later dispute a charge with your bank.

Cancelling an iOS in-app subscription

If you subscribed through the Apple App Store using an iPhone or iPad, you must cancel through Apple's settings, not through the MyPerfectResume app itself.

1. Open the Apple Settings app on your iPhone or iPad.
   • This is the grey gear icon on your home screen.
2. Tap on your Apple ID name at the top of the Settings menu.
   • You will see your name, email, and Apple ID account information.
3. Select "Subscriptions" from the list of options.
   • This shows all active and past subscriptions tied to your Apple account.
4. Find "MyPerfectResume" in the list of subscriptions.
   • If you do not see it, scroll down or check the "Expired subscriptions" section.
5. Tap on MyPerfectResume and then select "Cancel subscription".
   • Apple will ask you to confirm the cancellation and may offer you a discount to stay.
   • Do not accept any offer unless you genuinely want to keep the service.
6. Confirm the cancellation by tapping "Confirm cancellation" when prompted.
   • Your subscription will end at the end of the current billing period.

Apple sends a cancellation confirmation email to the email address linked to your Apple ID. Check this email to confirm the date your subscription will end. This confirmation is important for your records and for contacting Apple if you are charged again after cancellation.

Cancelling through email if the website method fails

If you cannot find the cancellation button on the website or if the online cancellation does not work, contact MyPerfectResume directly by email.

1. Send an email to the MyPerfectResume support address.
   • The primary support email is typically [email protected].
   • If this address bounces, check the MyPerfectResume website footer for an alternative contact email.
2. Write a clear, concise cancellation request in the subject line and body.
   • Example subject line: "Request to cancel subscription immediately".
   • Include your full name, the email address linked to your account, and your account creation date.
   • State clearly: "I request that my subscription be cancelled effective immediately and that all future charges be stopped."
3. Keep the email professional and do not include complaints or demands that may slow the response.
   • Your goal is a fast cancellation, not a debate.
4. Send the email and keep a copy for your records.
   • Use the "read receipt" feature if available so you know when the support team receives it.
5. Wait for a response within 3-5 business days.
   • Remember that MyPerfectResume operates on U.S. time (Central Standard Time), so responses may take longer if you email outside their business hours.
6. If you do not receive a confirmation email within one week, contact Tocancel for escalation advice or submit a complaint to the Department of Trade and Industry.
   • Tocancel specialises in helping consumers like you pursue non-responsive companies.

Email contact is your written proof of cancellation, so always send a cancellation request via email if you have any doubt about the online method working.

What happens after you cancel and how to verify it worked

Cancellation does not happen instantly. MyPerfectResume will stop charging you, but you need to verify that the cancellation actually took effect.

The grace period after cancellation

After you submit your cancellation request, MyPerfectResume typically processes it within 24-48 hours. However, if you cancel within a few days of your next scheduled renewal date, the company may charge you one final time before the system registers your cancellation. This is normal, but it is also your first refund opportunity if it happens.

Check your subscription status in your account settings 48 hours after cancellation. Your status should change from "Active" to "Cancelled" or "Inactive". If it still shows "Active", log out, wait 2-3 hours, then log back in to refresh the display.

Monitoring your bank account after cancellation

Watch your bank or credit card statements for 30 days after you cancel. You should not see any charges from MyPerfectResume after your cancellation date. If a charge appears, this is a violation of the Consumer Act of the Philippines, and you have the right to dispute it immediately.

Contact your bank within 60 days of any unauthorised charge. Most Philippine banks (BDO, BPI, Metrobank, etc.) allow you to dispute charges through their mobile app or by calling their fraud department. Tell them: "This charge is from MyPerfectResume after I cancelled the subscription on [date]. I did not authorise this charge." Your bank will investigate and typically reverse the charge within 10-15 business days.

How to request a refund if MyPerfectResume continues charging you

If you cancelled but were charged again, or if you were charged without permission, you have the right to a refund under Philippine consumer law.

Step 1: request a refund directly from MyPerfectResume

Send a written refund request to MyPerfectResume [email protected] with these details:

• Your full name and account email address.
• The date you cancelled the subscription.
• The date(s) of the unauthorised charge(s).
• The amount(s) charged (in PHP).
• A clear statement: "I cancelled this subscription and did not authorise this charge. I request a full refund of [amount] within 7 days."

Send this email and keep a copy. Give MyPerfectResume 7 business days to respond. If they refuse or do not reply, move to Step 2.

Step 2: dispute the charge with your bank

Contact your bank and file a dispute for the unauthorised charge. You will need:

• Your cancellation confirmation email from MyPerfectResume (or your cancellation date).
• A screenshot of your account showing the subscription status as "Cancelled".
• Your bank statement showing the charge date.
• A copy of your refund request email to MyPerfectResume and any response (if one exists).

Your bank will review the evidence and typically reverse the charge within 10-15 business days. The bank may also flag the merchant (MyPerfectResume) for repeated unauthorised charges if this is a pattern.

Step 3: file a complaint with the department of trade and industry

If MyPerfectResume refuses to refund you and your bank dispute fails, file a formal complaint with the DTI. Tocancel can guide you through this process, but here is what you need to know:

• Visit the DTI website (dti.gov.ph) and find the Consumer Complaints section.
• File a complaint under the Consumer Act of the Philippines, citing the company's failure to honour your cancellation and unauthorised charges.
• Attach all evidence: cancellation request, confirmation (if any), bank statements, and refund request emails.
• The DTI will investigate and can compel MyPerfectResume to refund you or face penalties.

This formal complaint is free and is your strongest legal tool if direct negotiation fails. Tocancel recommends you use it because it puts government authority behind your claim.

Common mistakes people make when cancelling MyPerfectResume

Many Filipino users make small errors during cancellation that cost them money. Here are the mistakes we see most often at Tocancel.

Mistake 1: assuming you cancelled when you only paused the subscription

Some users pause their MyPerfectResume subscription thinking this stops charges. It does not. A paused subscription will resume automatically on the date you specified, and you will be charged again. Always select "Cancel" or "Delete account", never "Pause" or "Freeze".

Mistake 2: cancelling through the MyPerfectResume app instead of account settings

The MyPerfectResume app does not have a direct cancellation button. Users who try to cancel through the app often give up when they cannot find the option. The correct method is to cancel through your account settings on the website or through Apple Settings (if you subscribed via the App Store).

Mistake 3: not waiting for the confirmation email

You log in, click cancel, and assume it is done. Without a confirmation email, you have no proof of cancellation. This is exactly what causes disputes later when MyPerfectResume claims you never cancelled. Always wait for the confirmation email, and if it does not arrive within 24 hours, contact Tocancel or the support team to verify the status.

Mistake 4: cancelling too close to the renewal date

If you cancel one day before your renewal date, MyPerfectResume may still charge you because the renewal processes automatically. Check your account to see exactly when your next renewal date is, then cancel at least 3-5 days before that date to be safe.

Mistake 5: assuming your bank will automatically reverse charges

Your bank will not reverse a charge unless you submit a formal dispute. Do not assume the charge will disappear on its own. Contact your bank within 60 days of any unauthorised charge and file a dispute with specific evidence. This action is your responsibility, and Tocancel strongly recommends you do this immediately if you see a charge after cancellation.

Your step-by-step checklist for a clean cancellation

Use this checklist to ensure you cancel MyPerfectResume correctly and protect yourself from future charges.

Comparing MyPerfectResume to free alternatives you might use instead

Before you renew, consider whether you actually need MyPerfectResume or whether a free tool will serve your needs just as well.

Most Filipino job seekers create one resume, use it for several months, and never need to update it until they change careers. For this use case, a free tool like Google Docs templates is more than sufficient, and you avoid the auto-renewal trap entirely. Tocancel recommends you cancel MyPerfectResume if you fall into this group.

Contact information for MyPerfectResume cancellation and support

If you need to contact MyPerfectResume directly after cancellation to verify your status or pursue a refund, use these contact details.

Email support

Primary support email: [email protected]

In your email, include your full name, account email, and the specific issue (cancellation status, refund request, unauthorised charge). Allow 3-5 business days for a response. Remember that MyPerfectResume operates on U.S. Central Standard Time, so responses may take longer if you email outside their business hours.

Registered corporate address

MyPerfectResume maintains two registered addresses in official records:

• San Francisco, California, USA (primary corporate office)
• Guaynabo, Puerto Rico, USA (alternative registered address)

If you need to send formal legal correspondence (such as a certified cancellation notice or refund demand), you can address it to either location. However, email is typically faster and creates a digital record.

Regulatory complaints in the philippines

If MyPerfectResume does not respond to your cancellation or refund request, escalate to the appropriate Philippine authority:

• Department of Trade and Industry (DTI): dti.gov.ph. File a complaint under the Consumer Act of the Philippines.
• National Privacy Commission (NPC): if your cancellation is linked to data privacy concerns.
• Your bank's fraud or disputes department: for unauthorised charges.

All three channels are free and give government authority to your claim. Tocancel can help you prepare documentation for any of these complaints.

Final thoughts: you have the right to cancel, and tocancel is here to help

Cancelling MyPerfectResume is your right, not a favour you are asking for. The Consumer Act of the Philippines makes this clear: any company that charges you on a recurring basis must allow you to cancel easily and stop charging you immediately. If MyPerfectResume makes this hard or refuses to honour your cancellation, that is a violation of law, and you have remedies.

The steps in this guide give you a clear path to cancellation. Follow them in order, keep your confirmation emails, and monitor your bank account for 30 days. If you encounter resistance-if MyPerfectResume does not cancel, does not refund, or continues charging you-do not negotiate or give up. Contact your bank, file a DTI complaint, or reach out to Tocancel for advice. We have helped thousands of consumers cancel unwanted subscriptions and recover unauthorised charges, and we are ready to help you too.

Tocancel exists to empower you. Your cancellation is valid. Your refund request is legitimate. Your complaint will be heard. Start your cancellation today, and reclaim control of your subscriptions.