Cancel Rad TV: The Right Way

How to cancel Rad TV and protect your canadian subscription rights

Understanding Rad TV and your right to cancel

Rad TV is a streaming platform that offers Premium and Premium+ subscription tiers in Canadian markets, featuring ad-free viewing, content sideloading, private uploads, and AI generation credits. The service bills you monthly in USD, which means your actual Canadian dollar charge fluctuates with exchange rates. Your subscription renews automatically each month unless you take deliberate action to stop it. This is where Tocancel steps in: to help you understand exactly what you're paying for, why you might cancel, and how to do it correctly so charges stop immediately.

Whether you subscribed directly through Rad TV's website, via Apple's App Store, or through Google Play, your cancellation method depends on where you originally signed up. Each platform has different rules, different cancellation timelines, and different refund policies. Understanding your specific situation upfront protects you from unexpected charges and ensures your cancellation is processed correctly.

Why Rad TV subscribers choose to cancel

You might cancel because you no longer watch content, prefer competing platforms, want to reduce monthly expenses, or are concerned about unauthorized charges. Tocancel recommends cancelling immediately if any of these apply to you, because every day you delay is another day of subscription fees. Rad TV charges in advance and does not refund unused portions of your billing cycle, so timing matters. If you are cancelling because the service misrepresented its features or failed to deliver what was promised, you have additional rights under Canada's consumer protection laws that we'll cover later.

Rad TV's pricing structure and billing cycle

Rad TV offers two subscription tiers, both billed monthly in US dollars and charged to your payment method automatically:

Because Rad TV bills in USD, your actual charge in Canadian dollars varies month to month depending on the exchange rate. This is another reason to review your subscriptions regularly and cancel promptly if you're no longer using the service. At current exchange rates, Premium costs roughly $9.50 to $10.50 CAD per month, while Premium+ ranges from $40 to $42 CAD.

Your cancellation rights under canadian consumer law

As a Canadian consumer, you have legal rights that protect you when you cancel a subscription service.

Your legal position and consumer protections

Under Canada's Consumer Protection Act and its provincial equivalents (such as Ontario's Consumer Protection Act and Quebec's Law on the Protection of Consumers), you have the right to cancel a subscription at any time without penalty. This means Rad TV cannot charge you a termination fee, and the service must stop renewing your subscription once you issue a cancellation request. If Rad TV continues to charge you after you've cancelled, you have the right to demand a refund and report the company to your provincial consumer protection authority.

If you signed up for Rad TV via a third-party platform like Apple's App Store or Google Play, additional protections apply through those platforms' own terms. Apple and Google both allow you to cancel within 14 days and receive a full refund if the service did not work as promised. Beyond 14 days, cancellation stops future charges but does not trigger a refund for the current or past billing periods.

Your legal position is strong: cancellation must be free, and the company must honor it immediately.

If Rad TV refuses to cancel or continues charging you

If you've cancelled but Rad TV continues to charge your payment method, take these steps immediately. First, gather evidence: collect all cancellation confirmation emails, screenshots of your account showing "cancelled" status, and bank statements showing charges after your cancellation date. Then, contact your credit card issuer or bank and file a chargeback dispute, explaining that you cancelled the subscription and the charges are unauthorized. Most financial institutions will reverse fraudulent charges within 10 to 15 business days.

Simultaneously, report the issue to your provincial consumer protection authority. In Ontario, contact ServiceOntario; in Quebec, contact the Office of the Ombudsman; in British Columbia, contact the Competition and Consumer Protection Office. You can also escalate to the Competition Bureau of Canada if the company's billing practices appear deceptive. Tocancel strongly recommends documenting everything and keeping copies of all correspondence.

If Rad TV refuses to process your cancellation at all, you have the right to demand in writing that the company stop billing you. Send a formal cancellation letter (described in detail later in this guide) to Rad TV's parent company, Little Star Media, Inc., by tracked mail. Canadian law requires companies to honor cancellation requests and cease billing within a reasonable timeframe, typically 30 days.

How to cancel Rad TV across all platforms

Your cancellation method depends on where you signed up and how you pay.

Cancel Rad TV directly via the website

If you signed up at Rad.tv and pay Rad TV directly (not through an app store), follow these steps:

1. Visit Rad.tv/account and sign in with your email and password.
   • If you've forgotten your password, click "Forgot password" and reset it via email before proceeding.
2. Locate your subscription or billing section on your account dashboard.
   • This may be labeled "Subscription," "Billing," "Plans," or "Premium."
3. Click the "Edit Subscription" or "Manage Subscription" button.
   • A dropdown or new page will appear showing your current plan and renewal date.
4. Select "Cancel Subscription" from the menu options.
   • Rad TV may ask why you're leaving; this feedback is optional and does not affect your cancellation.
5. Confirm your cancellation when prompted.
   • Your subscription will remain active until the end of your current billing cycle, after which it will not renew.
6. Check your email for a cancellation confirmation message from Rad TV.
   • Screenshot or print this confirmation and save it with your financial records. You'll need proof if a charge appears after cancellation.

Do not assume the cancellation is complete just because the page refreshed. Always wait for the confirmation email before considering your cancellation final.

Cancel Rad TV if you subscribed via apple's app store

If you signed up for Rad TV through your iPhone, iPad, or Mac using your Apple ID, your subscription is managed through Apple, not directly by Rad TV. Follow these steps:

1. Open the App Store app on your Apple device.
   • On iPhone or iPad, tap the profile icon in the top-right corner.
   • On Mac, click the App Store menu and select "Account Settings."
2. Tap or click "Subscriptions."
   • A list of all your active and expired subscriptions will appear.
3. Find "Rad TV" in the list and tap or click it.
   • You'll see your plan name, renewal date, and billing amount.
4. Tap or click "Cancel Subscription" or the delete icon.
   • Apple will ask you to confirm; tap "Confirm Cancellation."
5. You'll receive an email confirmation from Apple within minutes.
   • Your subscription will stop renewing at the end of your current billing cycle.

Important: If you subscribed through Apple within the last 14 days and the service did not work as advertised, you can request a full refund by contacting Apple Support directly through the App Store or at support.apple.com. Tocancel recommends requesting the refund immediately if Rad TV failed to deliver on its promised features.

Cancel Rad TV if you subscribed via google play

If you signed up for Rad TV through an Android device using Google Play, your subscription is managed by Google, not Rad TV directly. Follow these steps:

1. Open the Google Play Store app on your Android device.
   • Tap the profile icon in the top-right corner.
2. Tap "Manage subscriptions" or "Payments and subscriptions."
   • You'll see a list of all your active and inactive subscriptions.
3. Find "Rad TV" in the list and tap it.
   • You'll see your plan name, renewal date, and monthly charge.
4. Tap "Cancel subscription."
   • Google will ask why you're cancelling; this feedback is optional.
5. Confirm your cancellation.
   • Your subscription will remain active until the end of your current billing cycle, then stop renewing automatically.
6. Check your email for a confirmation from Google Play.
   • Save this confirmation alongside your bank statements for your records.

Like Apple, Google allows refunds within 14 days of purchase if the app or service did not work as described. Contact Google Play Support at support.google.com/googleplay to request a refund if you qualify.

What happens after you cancel Rad TV

Understanding the timeline and what to expect after cancellation helps you avoid confusion and catch any billing errors early.

Your access after cancellation

Once you cancel Rad TV, you retain full access to your account and all content until the end of your current billing cycle. This is important: cancellation does not lock you out immediately. You can continue streaming, downloading, and using all Premium or Premium+ features through the last day of your paid period. On the day after your billing cycle ends, your access will terminate and you will no longer be able to stream or use the service.

Make a note of your billing cycle end date (visible in your cancellation confirmation email) so you know exactly when access will stop. If you need to download or save any content you've created or uploaded, do so before that date.

Refund policy and timing

Rad TV does not offer refunds for cancelled subscriptions. Your monthly fee is charged in advance for the upcoming month, and once that payment is processed, the amount is non-refundable unless you cancel within your platform's return window. If you cancelled directly via the Rad TV website, no refund applies. If you cancelled through Apple's App Store or Google Play and you're within 14 days of your original purchase, you can request a refund through those platforms instead of through Rad TV.

After 14 days, your payment is final. However, if Rad TV continues to charge you after you've cancelled, that is a billing error and you have the right to demand a refund and dispute the charge with your bank.

Monitor your bank statements

Set a reminder in your calendar for the day after your billing cycle ends. Check your bank or credit card statement to confirm that no new charge from Rad TV appears. If you see a charge after your cancellation date, contact your financial institution immediately and file a dispute. Tocancel recommends checking your statements for at least two billing cycles after cancellation to ensure the service has fully stopped billing you.

Common cancellation mistakes and how to avoid them

Cancelling a subscription should be straightforward, but small mistakes can leave you vulnerable to unwanted charges.

Mistake 1: cancelling the app instead of the subscription

One of the most common errors Tocancel's users report is deleting the Rad TV app from their phone and assuming the subscription has been cancelled. It hasn't. Deleting the app removes the software from your device but does nothing to stop your payment method from being charged. You must cancel the subscription through your account settings or your payment platform (Apple, Google, or Rad TV's website) separately. Only then will the charges stop.

Mistake 2: not saving your cancellation confirmation

After you cancel, Rad TV and your payment platform will send you a confirmation email. Many users delete or ignore these emails, then forget they cancelled. If a charge appears later, they have no proof of cancellation. Instead, save every confirmation email to a folder on your computer or take a screenshot. You'll need this proof if you have to dispute a charge or escalate the issue to your bank or a consumer protection authority.

Mistake 3: cancelling too close to your billing date

If you cancel within a day or two of your renewal date, the system may process your next charge before your cancellation takes effect. This is frustrating but not illegal. To avoid this, cancel at least three to five business days before your renewal date. Check your cancellation confirmation email for your exact renewal date and work backward.

Mistake 4: ignoring charges after cancellation

If a charge appears on your statement after your cancellation date, do not ignore it or assume it's a mistake that will resolve itself. It will not. Contact your bank immediately and file a chargeback dispute. Provide your bank with your cancellation confirmation email and a copy of the unauthorized charge. Your bank will typically reverse it within 10 to 15 business days and investigate whether Rad TV's billing system is at fault.

When to escalate: contacting Rad TV's parent company

If Rad TV ignores your cancellation request or continues to charge you after you've cancelled, formal written notice is your next step.

Sending a formal cancellation letter to little star media, inc.

Rad TV is operated by Little Star Media, Inc., the parent company. If you cannot cancel through the website, app store, or email, send a formal letter via tracked mail demanding cancellation. This creates a paper trail and signals to the company that you are serious and prepared to escalate further.

Your letter should include the following information:

• Your full name and the email address associated with your Rad TV account
• Your account number or the date you subscribed
• A clear statement: "I hereby cancel my Rad TV subscription effective immediately."
• Your request that the company cease all billing to your payment method
• The date you are sending the letter
• Your signature

Send your letter by Canada Post's Tracked Packet service to the address listed at the end of this guide. Tracked mail provides proof of delivery, which strengthens your case if you later need to dispute a charge or file a complaint with a consumer protection authority. Keep a copy of the letter and your tracking number for your records.

Contacting your provincial consumer protection authority

If Rad TV refuses to honour your cancellation after you've sent a formal letter, escalate to your provincial consumer protection authority. In Ontario, contact ServiceOntario; in Quebec, contact the Office of the Ombudsman; in British Columbia, contact the Competition and Consumer Protection Office. Each province has its own authority, and you can find yours by searching "[Your Province] consumer protection" online.

When you file a complaint, include copies of your cancellation request email, your account confirmation, any formal letter you sent, and all bank statements showing unauthorized charges. These authorities have the power to investigate the company and order refunds on your behalf.

Rad TV cancellation checklist

Use this checklist to ensure your cancellation is complete and protected:

Comparison: Rad TV vs. other streaming platforms

Understanding how Rad TV's cancellation and refund policies compare to competitors can help you decide whether to cancel or switch to another service.

Rad TV's lack of a post-purchase refund window is stricter than some competitors like Prime Video and Apple TV+, which is another reason to be certain before subscribing and to cancel promptly if the service doesn't meet your expectations.

Contacting Rad TV and little star media, inc.

If you need to contact Rad TV about your subscription or to submit a formal cancellation request via mail, use the address below.

Mailing address for formal cancellation requests

Send your formal cancellation letter via Canada Post Tracked Packet to:

Little Star Media, Inc.
[Mailing address information to be confirmed through Rad TV's official contact page]

Note: Rad TV does not provide a specific postal address on its public website. Before sending a tracked letter, verify the current mailing address by contacting Rad TV through their website or by checking your account settings. Use Canada Post Tracked Packet or a similar tracked mail service to ensure you have proof of delivery.

Email and online support

Rad TV offers account management through its website at Rad.tv/account. For support questions, contact the company through your account dashboard. Response times vary, so do not rely on email alone if you need to cancel urgently. Use the platform-specific cancellation methods described earlier in this guide instead.

Take action today and protect your subscription rights

Cancelling a subscription should not be complicated, and it doesn't have to leave you in financial or legal limbo. By following the steps in this guide and staying organized with your confirmation emails and bank statements, you ensure that your cancellation is processed correctly and that you're protected if any issues arise. Remember: under Canadian consumer law, you have the right to cancel at any time without penalty, and the company must honor that request.

Whether you're cancelling because Rad TV no longer fits your budget, because you prefer another service, or because you're concerned about unauthorized charges, your decision matters. Tocancel has helped thousands of Canadian consumers navigate subscription cancellations with confidence and clarity. Visit Tocancel at tocancel.com to explore guides for other services, file complaints, or track your cancellation progress. Take action today, save your confirmation, and rest easy knowing your subscription rights are protected.