Cancel Lionsgate+: The Right Way

How to cancel lionsgate+ in the UK and stop paying for shows you don't watch

Why you might want to cancel lionsgate+

Lionsgate+ is a premium streaming service offering British viewers access to original dramas like "Power," "Outlander," and "The Serpent Queen," alongside a library of blockbuster films from the Lionsgate catalogue. Yet not every subscription remains worth your money. You might cancel because you've finished the programmes you wanted to watch, your budget has tightened, or you've found better value elsewhere. Whatever your reason, cancelling should be straightforward and without unnecessary charges or frustration. At Tocancel, we help UK consumers understand their rights and take confident action to end unwanted subscriptions.

When cancellation makes financial sense

You should consider cancelling if the service no longer matches your viewing habits. If you haven't logged in for several weeks, or if you're paying for content you can access through other platforms you already subscribe to, cancellation is worth exploring. Additionally, if your financial situation has changed and you're cutting back on discretionary spending, Lionsgate+ might be an easy saving to make. The longer you delay, the more you spend on content you're not enjoying.

The real cost of staying subscribed

Lionsgate+ charges between £4.99 and £5.99 per month for its standard monthly plan. This means each forgotten month costs you real money. If you leave your subscription active for just four months after you stop using it, you've spent between £20 and £24 on content you're not enjoying. Taking action now, rather than delaying, makes genuine financial sense and puts money back in your pocket.

Lionsgate+ subscription plans and pricing in the UK

Understanding your current subscription type is essential before you cancel, because your payment method and subscription arrangement directly determine which cancellation process you must follow.

Available subscription options and how you signed up

Lionsgate+ offers multiple ways to subscribe, and each has different cancellation procedures. You might have signed up directly through the Lionsgate website, or you might subscribe through a third-party provider such as Amazon Prime Video Channels or Apple TV Channels. This distinction matters enormously when you want to cancel, so identify your subscription source first. You'll find this information in your account settings or by checking your email confirmation.

How automatic billing and renewal work

Your subscription renews automatically at the end of each billing period unless you actively cancel beforehand. This automatic renewal is standard across streaming services, but it places the responsibility on you to provide notice if you want to stop paying. Lionsgate+ will charge your registered payment method without additional warning, so tracking your billing date is critical. Most subscribers discover automatic charges too late, after they've been charged for another month they didn't intend to purchase. This is exactly the kind of preventable expense that Tocancel helps UK consumers identify and eliminate.

Your consumer rights when cancelling lionsgate+

UK consumer law gives you strong protections when cancelling any online subscription service, and Lionsgate+ must comply with these legal requirements regardless of the terms they've set.

What the consumer rights act 2015 means for you

Under the Consumer Rights Act 2015, which is enforced by the Competition and Markets Authority (CMA), you have the right to cancel any distance contract (which includes online subscriptions) within 14 days of the contract being made, without penalty and without giving any reason. This is your legal "cooling-off period." Your legal position is this: if you cancel within 14 days of first signing up, Lionsgate+ must refund your money in full, provided you have actually used the service. If you've been a subscriber for longer than 14 days, you can still cancel at any time, but you forfeit the automatic refund right and will only receive a refund if you cancel before your next billing date and the company agrees to a pro-rata refund.

Your right to clear cancellation information

Lionsgate+ must provide you with clear, accessible information about how to cancel. By law, cancellation must be as easy as the process of signing up. If they make cancellation difficult or hidden, they're breaking consumer protection rules. You have the right to cancellation information in writing before you complete your purchase, and this information must include details of any costs you'll incur. If Lionsgate+ hasn't provided this, you have grounds to challenge any charges. Keep copies of all communications and screenshots of the cancellation process for your records.

How to cancel lionsgate+ step by step

Your cancellation method depends on how you subscribed, so follow the steps that match your subscription type.

If you subscribed directly through lionsgate+

Cancelling a direct Lionsgate+ subscription is straightforward if you follow these steps carefully.

1. Log in to your Lionsgate+ account on the official website or mobile app using your email and password.
   • If you've forgotten your password, use the "Forgot password?" link on the login page to reset it.
2. Navigate to your Account Settings or Profile menu.
   • On the website, this is usually found in the top-right corner under your profile icon.
   • On the mobile app, look for a menu icon (three horizontal lines) or a settings icon.
3. Select "Billing" or "Subscription" from the menu options.
   • You'll see your current plan, billing date, and payment method.
4. Look for a "Cancel subscription" or "Manage subscription" button and click it.
   • Lionsgate+ may ask you why you're cancelling; answer honestly but don't feel obliged to provide lengthy explanations.
5. Confirm your cancellation when prompted.
   • You should receive an immediate on-screen confirmation and a confirmation email within a few minutes.
6. Save your confirmation email and take a screenshot of the cancellation confirmation page.
   • You'll need this as proof if any dispute arises later.

After confirmation, your access will end at the conclusion of your current billing period. You can continue watching until that date, after which your account will be deactivated.

If you subscribed through amazon prime video channels

Cancelling Lionsgate+ through Amazon requires you to manage it in your Prime Video settings, not through Lionsgate directly.

1. Open Amazon Prime Video and sign in to your account.
   • You can do this on the website, mobile app, or smart TV app.
2. Navigate to your Account settings, typically found in the top-right menu or under "Your Account."
   • Look for an option called "Manage Your Subscriptions" or "Channel Subscriptions."
3. Find Lionsgate+ in your active channels list.
   • You'll see your billing date and the monthly charge displayed.
4. Click "Cancel Channel" or "Unsubscribe" next to Lionsgate+.
   • Amazon will ask you to confirm your cancellation and may offer a discount to keep you subscribed; ignore this.
5. Confirm your cancellation and save the confirmation details.
   • You'll receive an email confirmation from Amazon.

Your access will end immediately or at the end of your current billing period, depending on when you cancel relative to your billing date. Check your confirmation email for the exact end date.

If you subscribed through apple TV channels

Apple TV Channels subscriptions are cancelled through your Apple ID settings, not through Lionsgate.

1. Open the Apple TV app on your device (iPhone, iPad, Mac, or Apple TV box).
   • Alternatively, visit tv.apple.com on a web browser and sign in with your Apple ID.
2. Navigate to your Account settings or user profile.
   • On iPhone and iPad, tap your profile icon in the top-right corner, then select "Account."
   • On Mac or Apple TV, go to Settings > Users and Accounts > [Your Name].
3. Select "Manage Subscriptions" or "View All Subscriptions."
   • You'll see a list of all active channels and their renewal dates.
4. Tap or click on Lionsgate+ to view your subscription details.
   • You'll see the monthly cost and next billing date.
5. Select "Cancel Subscription" and confirm your cancellation.
   • Apple will display your final access date.
6. Check your email for a cancellation confirmation from Apple.
   • Keep this email as proof of cancellation.

Your Lionsgate+ access will end on the date shown in your confirmation. You can continue watching until that date at no further cost.

Refunds and what to expect after cancellation

Understanding your refund rights prevents disappointment and helps you know what money you can legitimately claim back.

When you're entitled to a refund

You are entitled to a full refund if you cancel within 14 days of first subscribing, provided you notify Lionsgate+ within that window. This is your legal cooling-off period under the Consumer Rights Act 2015. However, if Lionsgate+ has already provided you with digital content (streamed video), they may be able to charge you for the cost of that content on a pro-rata basis, though most streaming services waive this. If you cancel after 14 days, you are generally not entitled to a refund for the current month, unless you cancel before your next billing date. Tocancel recommends cancelling at least two days before your renewal date to avoid being charged for another month.

If you're charged after cancellation

If you're charged after you've cancelled, you have grounds to dispute the charge. Contact Lionsgate+ customer support immediately and provide your cancellation confirmation email as proof. If they refuse to refund, you can dispute the charge with your bank or payment provider. You also have the right to escalate a complaint to the Competition and Markets Authority (CMA) if Lionsgate+ fails to respond within 8 weeks or refuses an obviously valid claim. Tocancel advises keeping detailed records of all cancellation confirmations, billing statements, and correspondence with customer support.

Your access after cancellation

Once your cancellation is confirmed, your access will continue until the end of your current billing period. You can download any personal data or preferences during this time, though Lionsgate+ doesn't allow you to download streamed content itself. After your access ends, your account may be deleted after 30 days, so if you think you might resubscribe, don't worry about losing your watchlist. However, if you want to preserve viewing history or recommendations, take screenshots or notes before your final access date.

Common mistakes when cancelling lionsgate+

Cancelling feels stressful when you're unsure about the process, but these mistakes are entirely avoidable with the right approach.

Assuming you've cancelled when you haven't

The most common error is thinking you've cancelled when you've only stopped using the app. Uninstalling the app, stopping watching, or ignoring emails does not cancel your subscription. You must actively click a "Cancel subscription" button and receive a confirmation email. Tocancel strongly recommends checking your account settings one week after you think you've cancelled to verify the cancellation was successful. If you're still listed as an active subscriber, repeat the cancellation steps immediately.

Cancelling on the wrong platform

If you subscribed through Amazon Prime Video Channels but try to cancel directly through Lionsgate+, your subscription will remain active. Cancellation requests must go through the same platform where you signed up. Double-check your email confirmation or billing statement to confirm which platform issued your charge, then cancel there.

Not keeping evidence of your cancellation

Without a confirmation email or screenshot, you have no proof you cancelled. If you're charged again, you'll struggle to dispute the charge without evidence. Save every confirmation email and take a screenshot of the final cancellation confirmation page showing the date and time. Forward the confirmation email to a separate folder or print it as a PDF for your records.

Cancelling too close to your billing date

If you cancel on the day your subscription renews, you may still be charged for the next month. Cancel at least 48 hours before your billing date to be safe. Check your account to find your exact renewal date, then set a phone reminder for two days before it.

Comparing streaming services and deciding whether to keep lionsgate+

Before you cancel, it's worth comparing what Lionsgate+ offers against competing services to ensure you're making the right financial decision.

If you're cancelling because you've exhausted Lionsgate+ content, you might rotate between services rather than keeping all active at once. This approach lets you watch everything on one service, cancel it, then move to another. At Tocancel, we've helped thousands of consumers optimise their subscription spending by switching strategically rather than paying for multiple services simultaneously.

Your next steps and peace of mind

Cancelling Lionsgate+ is your right as a UK consumer, and you have strong legal protections throughout the process. Follow the step-by-step guide above that matches your subscription type, save your confirmation email, and verify your cancellation within a week. If you're within 14 days of signing up, request a refund immediately. If you're charged after cancellation, dispute it with your bank or escalate to the Competition and Markets Authority.

Tocancel exists to help you understand your consumer rights and take confident action to end unwanted subscriptions without stress. Whether you're cancelling to save money, reduce clutter, or switch to a different service, you're in control. Cancel today, and reclaim your money. Tocancel has helped thousands of consumers cancel streaming services, claim refunds, and avoid duplicate charges.

Cancellation address (if contacting by post)

For formal correspondence about your Lionsgate+ account or billing dispute, you can write to Lionsgate's registered office. All postal documents must be sent to the Cardiff office of Companies House. As of 4 March 2024, this is the only valid postal address for official business correspondence:

Companies House
Crown Way
Cardiff
CF14 3UZ
United Kingdom

However, cancellation itself should be completed online through your account settings, as this provides immediate confirmation. Only use postal contact if you need to escalate a billing dispute or formal complaint after your cancellation attempt has failed or been disputed. For immediate support, contact Lionsgate+ customer service through the in-app support portal or your registered billing platform (Amazon, Apple, or Lionsgate directly).